We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 80 Richmond hotels

Country Inn & Suites Richmond/I-95 S

2.5 of 5 Hotel   |   2401 Willis Rd, Richmond, VA 23237
Hotel website
Hotel deals
Hotel amenities
Special Price
Book early and Save 15%
Save Saved
You added Country Inn & Suites Richmond/I-95 S to your Saves list
Country Inn & Suites Richmond/I-95 S
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
39%
Ranked #66 of 80 hotels in Richmond
A recent review
5 of 5 stars reviewed 5 days ago
Robert W Englewood, United States
  • Overview
  • Reviews (70)
  • Photos (14)
  • Amenities
  • Q&A
  • Room tips (11)
  • Location
  • More
Write a Review

70 people have reviewed this hotel

Traveler rating
    12
    15
    15
    13
    15
See reviews for
28
17
1
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Englewood, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything was great from making reservations by phone, checking in, comfortable stay and checking out. My family was very pleased and will definitely use the same hotel when we visit our friends and relatives. Check in and out was easy. Housekeeping staff were all friendly and personable, including the kitchen staff. There were other hotels nearby and we had no... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Woodstock
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

This Country Inn was one of the filthiest hotels out family has ever stayed at. There was no water pressure, no hot water, bed was old with no support which gave us all backaches. The carpet and furnishings were old, damp and though it was non-smoking it smelled of mildew and smoke.

Was this review helpful? Yes
CarlsonRezidor, Online Customer Care at Country Inn & Suites Richmond/I-95 S, responded to this review

Dear Xtrav, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. More

Cranford, New Jersey
Top Contributor
62 reviews 62 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place was easy to find, seemed clean, tub a little weirdly slanted on the inside & not conducive to being completely stable when you're standing in the shower. they should have hand rail to hold. It was only $106 dollars w/ tax & right off I-95. The big problem I had was what looked like a, maybe 2 inch,... More

Was this review helpful? Yes
Burlington, NC
Top Contributor
199 reviews 199 reviews
28 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed June 20, 2014

As much as my family loved the County Inn & Suites in other places, like Williamsburg, VA, for instance --- this one just did not deliver. The bathtub shower is dangerous - a fall hazard. Nothing was up to par... from the counter staff, to the room, to the breakfast, to having no pool or whirlpool... just nothing was anywhere... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Care at Country Inn & Suites Richmond/I-95 S, responded to this review

Dear Ed M, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Tire Hill, PA
Top Contributor
50 reviews 50 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 19, 2014

This was my first stay at a Country Inn & Suites and we stayed here on our way to Virginia Beach. We did not have a reservation, but picked up a travel booklet at a rest stop and chose this hotel from there. Upon entering to check if there were rooms available, I was told by Megan (sp?) that there... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 7, 2014

As the title says. Walked in the room it felt humid the floors and bed felt wet but it was late so we stayed by the morning I was wheezing. I sprained my ankle because the tub wasn't flat at all and we found the source of the mildew it was coming from under the tub which was all pipes... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Care at Country Inn & Suites Richmond/I-95 S, responded to this review

Dear Sarah C, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn and Suites standards. More

Durham, North Carolina
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 1, 2014

I am generally very pleased with the Country Inn and Suites chain- find them clean, updated and comfortable. Not so with this location. I suspect it had been a more discounted chain in the past- but it does not live up to the standard. No pool, hot tub, or fitness room. Room and bathroom not that clean- carpet wet, dirty... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Care at Country Inn & Suites Richmond/I-95 S, responded to this review

Dear Carol M, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 30, 2014

This Country Inns and Suites did not come anywhere near to the experiences which we have had at other Country Inns and Suites Establishments. We book our stays at a particular Hotel because we have certain expectations. The staff was not friendly. The toilet in the first room did not flush. Thus we were given a second room. The shower... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Care at Country Inn & Suites Richmond/I-95 S, responded to this review

Dear Robert S, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We do apologize for any concerns you had with the staff, your shower, and the breakfast provided in the morning. We hope... More

Usa
Top Contributor
182 reviews 182 reviews
52 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed May 18, 2014

Good location right off 95, fairly priced, nice room, free parking, wifi & breakfast....however there was just something about this property that made it seem to us to be a little below what we've come to expect from Country Inn & Suites properties where we often stay. The staff was not as friendly as we have found elsewhere.

Was this review helpful? Yes
Lumberton, NJ
Top Contributor
52 reviews 52 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed April 27, 2014

I have stayed at multiple Country Inn and Suites before, and I've always thought they were a great value, with amenities way beyond the price. Not here. Cleaning efforts were poor, the 'fridge didn't work well, a bedside lamp didn't work at all, the bed was off kilter, and the shower floor was extremely slippery (none of that material to... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Care at Country Inn & Suites Richmond/I-95 S, responded to this review

Dear Parrothead_at_heart, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn and Suites standards. More

Owners: What's your side of the story?
If you own or manage Country Inn & Suites Richmond/I-95 S, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Country Inn & Suites Richmond/I-95 S? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites Richmond/I-95 S

Address: 2401 Willis Rd, Richmond, VA 23237
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Richmond/I-95 S 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Hotels.com, Tingo, Travelocity, Otel, Venere and Agoda so you can book your Country Inn & Suites Richmond/I-95 S reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites Richmond/i-95 s Hotel Richmond
Country Inn And Suites Richmond/i-95 s
Country Inn Richmond
Richmond Country Inn

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (2)
Viewed
Other (8)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Number of rooms
50

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer