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All 82 Richmond hotels

Candlewood Suites - Richmond

2.0 of 5 Hotel   |   4301 Commerce Road, Richmond, VA 23234
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Ranked #50 of 82 hotels in Richmond
A recent review
5 of 5 stars Reviewed November 3, 2011
Ricki M Salem, Virginia
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37 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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There are newer reviews for Candlewood Suites - Richmond
See the most recent reviews
Fort Collins, Colorado
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 1, 2012

This hotel was run-down and in an equally run-down area of Richmond. It sits 5 miles south of the city out in the middle of nowhere, adjacent to a Philip Morris plant. I had to drive at least two miles to find a grocery store. Your food options will consist of a Subway, McDonalds, and a sports bar nearby. It... More

Was this review helpful? Yes 1
Navia_Gulley, Director of Sales at Candlewood Suites - Richmond, responded to this review

Thank you, MorgantownPhil for taking the time to review your recent stay at our property. I am sorry to hear that you did not enjoy your time spent here. We have been making various improvements to the hotel, so I'm not sure why you described our hotel as run-down. We've updated our lobby, our Candlewood Cupboard, and added 32" flat... More

Salem, Virginia
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 3, 2011

Candlewood Suites on Commercer was a wonderful place. There was a full kitchen with all untensils, comfortable bed, good size TV, LARGE bathroom with handicapped facilities. Good weekly rates staring at $50.00. A little on the pricey side for one day, $122'ish....but for the week the prices are much better. We only needed one day and we wanted two beds... More

Was this review helpful? Yes 1
Navia_Gulley, Director of Sales at Candlewood Suites - Richmond, responded to this review

Ricki M, Thank you so much for the glowing and comprehensive review of our property. We strive to make sure every experience is as good as the one you had with us. It starts with providing the amenities you mentioned in your review and is rounded out by the sincerity of our staff. Thank you for pointing out that we... More

Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2011

I have been traveling to Richmond on business from Atlanta for 19 months. Out of those, I've lived at this Candlewood for 13 of them. The staff is always friendly and willing to help out. The rooms are very clean, and the facilities are great.

Was this review helpful? Yes 1
Philadelphia, PA
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 16, 2011

We stayed here as the half way point during a road trip to Charleston, SC. The location was great - right off 95. The room overall was clean and comfortable. It had a small desk/chairs, kitchenette, and the bathroom was a good size. The air conditioning system is pretty noisy and turns on and off frequently. We used the fitness... More

Was this review helpful? Yes 2
Havre de Grace, Maryland, USA
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 10, 2011

I often stay at this property when traveling in the area. The rooms are always clean, the price reasonable, and I like having a kitchenette if needed. My only complaint is noise associated with rooms close to the exercise & laundry facilities. As people come and go you can easily hear them in the hall. Other than that minor issue,... More

Was this review helpful? Yes 2
Voorhees, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 8, 2011

I travel extensively for my business and I have been doing so for 25 years. And I can say without a doubt the Candlewood Suite in Richmond is one of my favorite places to stay when I'm on the road. It has easy access to Interstate 95 with just a few minutes drive from shopping to historical sites. The rooms... More

Was this review helpful? Yes 2
dlfit451, General Manager at Candlewood Suites - Richmond, responded to this review

We appreciate your feedback about your experiences here at the property. I will pass your kind words to our team here at the hotel. They will be excited to hear your encouraging words. We are always striving to improve and exceed our guests expectations and we appreciate you and look forward to your return visits here at the hotel. More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 1, 2011 via mobile

We spent 2 nights here and loved it. The room was nice and clean, and much bigger than I expected. The kitchenette was really nice too. And all the people who worked there were friendly and helpful. We expected it to be noisy at night since the hotel was fully booked for the NASCAR race, but we didn't hear a... More

Was this review helpful? Yes 2
Demorest, Georgia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 16, 2011

I stayed at this location for over a month due to work. This is the worst Candlewood I have ever stayed in. It is one of the worst motel experiences I ever had so far working on the road. The housekeeping is terrible, I put some dirt in the corner and threw a bread tie down, it was there the... More

Was this review helpful? Yes 2
Cullman, Alabama
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 1, 2011

I recently stayed at a Marriot Residence Inn for a job, and was very comfortable there for my 6 week stay. My company booked me at this Candlewood for a 13 week job in Richmond; the first hour I was here I emailed them and let them know they were going to have to come up with a new place.... More

Was this review helpful? Yes 1
Croydon, Pa
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed February 2, 2011

I would only recommend this hotel for one guest. The bed is very close to the wall so you cannot have a bed table next to the bed hence no light there either. It is tight getting out of bed on this side. The TV did not always bring in network TV channels. The pillows and bed were not very... More

Was this review helpful? Yes 2
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Additional Information about Candlewood Suites - Richmond

Address: 4301 Commerce Road, Richmond, VA 23234
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Richmond 2*
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Also Known As:
Candlewood Suites - Richmond Hotel Richmond
Candlewood Richmond
Richmond Candlewood Suites

57 photos of this hotel

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Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
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