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Holiday Inn Express Richmond Northwest I-64

2.5 of 5 9933 Mayland Drive, Richmond, VA 23233
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Holiday Inn Express Richmond Northwest I-64
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Holiday Inn Express Richmond Northwest I-64
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97 reviews from our community

Traveler rating
    36
    42
    9
    3
    7
See reviews for
38
18
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jackson, tn
Top Contributor
83 reviews 83 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Pretty much standard HIX fare. Clean. Quiet. Nice staff. Good location to get around. O'Charleys within walking distance. The only surprise was the bedbug that was crawling across my sheets. Took the little rascal down to the front desk and asked them to debug my room, which they did. Things happen. 4 stars.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear RobboJackson_tn, We appreciate you taking the time to review our hotel and are happy you had a quiet, comfortable stay! We do sincerely apologize for the inconvenience you encountered and are glad our staff was able to quickly rectify the situation. Otherwise, thanks again for your high ratings and we look forward to your next visit! David Amick eCommerce... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I checked in around 8 pm after an unfortunate series of mishaps at the Comfort Inn Midtown. The gentlemen at the front desk were both polite and helpful. The room was very clean and everything was in working order. I was in town for training and the hotel was conveniently located just a few miles away from the training site.... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Movieluver1, Thank you for taking the time to write a review! I'm delighted you had a great stay with us after a negative experience at another hotel. We hope all went well with your training and look forward to seeing you the next time you're in town! Thanks again for your praise and recommendation. David Amick eCommerce Manager Daly... More 

New York City
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Last minute stop on our way home from North Carolina. Got the room for free using my free night from IGH credit card. Just had to pay the pet fee which was reasonable. My platinum status was recognized and got upgraded to 2 room suite which was nice since we were traveling with our baby, pack and play, and dog.... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear wurtz77, Thank you for reviewing our Holiday Inn Express! We're glad you found your room spacious & comfortable and appreciate your recommendation, though we apologize you experienced some noise issues and appreciate you bringing it to our attention. Thanks again for your comments and we look forward to seeing you the next time you're in Richmond! David Amick eCommerce... More 

Brewerton, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

Front desk was friendly and the room was comfortable and clean. The complimentary breakfast was very good and the woman who was in the dining area was very helpful and friendly. I would definitely stay here again.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Kathy L, Thank you for reviewing our Holiday Inn Express! I'm glad you had a clean, comfortable stay and appreciate your praise for our staff. We can't wait to see you the next time you're in Richmond! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

Waterboro, Maine, United States
2 reviews
5 of 5 stars Reviewed January 7, 2015

My mom and I stayed here on October 24th 2014. We were very tired as we drove from Scranton, Pa. We had a room on the second floor. It had two queen beds, a fridge, microwave, coffeepot. It was very nice! Vending was on our floor along with an ice machine. The pool was closed but the front desk told... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Teresa B, Thank you so much for your kind words! I'm delighted you enjoyed staying with us so much and that our staff was able to get your clothes back to you. We are grateful for your 5-star ratings and can't wait to see you the next time you're in the area! Thanks again for your review. David Amick... More 

monticello
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 13, 2014

Nice clean hotel. Frig and microwave in room. Comfortable beds. Full breakfast . Cookies at night. Only downside is no pool, if you have children. Easy find from 64. Restaurants nearby. Gas stations also close by.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear spencer516, Thank you for taking the time to review our hotel; I'm happy to read you had a clean, comfortable stay and enjoyed the variety of amenities we offer! While we do not have a pool on-site, we do offer access to the indoor pool at the hotel next door and encourage our guests to inquire at the front... More 

Roanoke, Virginia
Top Contributor
85 reviews 85 reviews
45 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 9, 2014

My wife and I stayed here when we went to the Redskins Training camp (15 minute drive). The rooms are average size, nothing special, included a fridge. We had a room on the "back" side (not facing the road). The room was clean, quiet, the HVAC worked well. The desk staff was attentive and polite. Typical HIX breakfast, adequate, but... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Paintman0954, We appreciate you taking the time to leave a review & hope you had fun watching the training camp! We're glad you had a clean, comfortable stay and found our location great to get around. Thanks again for your comments and we hope to see you the next time you're in town! David Amick eCommerce Manager Daly Seven,... More 

Boca Raton, Florida
Top Contributor
53 reviews 53 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 17, 2014

My wife and I were quite pleased with the Holiday Inn Express I64 Northwest Richmond. Located in a nice neighborhood with lots of stores and restaurants. There is a Whole Foods a short distance away too. The room we had was very clean and comfortable. The free breakfast is quite adequate and the lady that keeps the buffet supplied is... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear JoelNili, Thank you for taking the time to review our Holiday Inn Express - I hope you enjoyed your time in Florida! I'm happy you had a comfortable, clean stopover with us and we appreciate your high ratings. Thanks again for your comments and we look forward to seeing you the next time you're in the area! David Amick... More 

Fort Lauderdale
Top Contributor
106 reviews 106 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 9, 2014

A very good place to spend the night. Clean rooms, friendly staff and there is a bonus - a restaurant attached to the hotel that was convenient and well priced. I travel a lot and do not usually expect much from these places but I was pleasantly surprised. Will stay here again if I return to this area.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear DPW1967, Thank you for reviewing our Holiday Inn Express; I'm delighted to hear we exceeded your expectations! I'm also glad you could take advantage of having O'Charley's next door. Thanks again for your comments and we can't wait to see you during a future visit to Richmond! David Amick eCommerce Manager Daly Seven, Inc More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014

We stopped here after many great reviews and we were not disappointed. Monique at the front desk was great and so was the rest of the staff. Rooms were clean and no issues at all. Went to O'Charlies next door for some dinner so very convenient and very close to highways. Would return and recommend to anyone. The breakfast was... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Monique P, Thanks for taking the time to review our Holiday Inn Express; I'm glad to hear we lived up to your expectations based on our reviews! It's also great to read our you loved our complimentary breakfast so much. Thank you again for your praise and we hope it won't be too long before your next visit! David... More 

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Additional Information about Holiday Inn Express Richmond Northwest I-64

Address: 9933 Mayland Drive, Richmond, VA 23233
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Richmond Northwest I-64 2.5*
Number of rooms: 113
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Also Known As:
Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Hotel Style:
#20 Romantic Hotel in Richmond
#23 Family Hotel in Richmond

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