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All 82 Richmond hotels

Holiday Inn Express Richmond Northwest I-64

2.5 of 5 Hotel   |   9933 Mayland Drive, Richmond, VA 23233
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Ranked #25 of 82 Hotels in Richmond
A recent review
4 of 5 stars Reviewed October 17, 2014
JoelNili Boca Raton, Florida
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89 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boca Raton, Florida
Top Contributor
53 reviews 53 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 17, 2014

My wife and I were quite pleased with the Holiday Inn Express I64 Northwest Richmond. Located in a nice neighborhood with lots of stores and restaurants. There is a Whole Foods a short distance away too. The room we had was very clean and comfortable. The free breakfast is quite adequate and the lady that keeps the buffet supplied is... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear JoelNili, Thank you for taking the time to review our Holiday Inn Express - I hope you enjoyed your time in Florida! I'm happy you had a comfortable, clean stopover with us and we appreciate your high ratings. Thanks again for your comments and we look forward to seeing you the next time you're in the area! David Amick... More

Fort Lauderdale
Top Contributor
97 reviews 97 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 9, 2014

A very good place to spend the night. Clean rooms, friendly staff and there is a bonus - a restaurant attached to the hotel that was convenient and well priced. I travel a lot and do not usually expect much from these places but I was pleasantly surprised. Will stay here again if I return to this area.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear DPW1967, Thank you for reviewing our Holiday Inn Express; I'm delighted to hear we exceeded your expectations! I'm also glad you could take advantage of having O'Charley's next door. Thanks again for your comments and we can't wait to see you during a future visit to Richmond! David Amick eCommerce Manager Daly Seven, Inc More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014

We stopped here after many great reviews and we were not disappointed. Monique at the front desk was great and so was the rest of the staff. Rooms were clean and no issues at all. Went to O'Charlies next door for some dinner so very convenient and very close to highways. Would return and recommend to anyone. The breakfast was... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Monique P, Thanks for taking the time to review our Holiday Inn Express; I'm glad to hear we lived up to your expectations based on our reviews! It's also great to read our you loved our complimentary breakfast so much. Thank you again for your praise and we hope it won't be too long before your next visit! David... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 28, 2014

I was just passing through with my wife, exhausted/frustrated after driving for 9 hours on our way to the Outer Banks and we just wanted a place to stay. Not knowing the area very well we just chose a place off the interstate. After being checked in we had a problem with the A/C in the room and all we... More

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Terrell B, Thank you for taking the time to review your recent stay - while I'd like to apologize again for the issue with your AC unit in your initial room assignment, I'm glad to hear we were able to easily accommodate your move and that you could relax after a long day of driving. We appreciate your kind... More

Suffolk, Virginia, United States
Top Contributor
115 reviews 115 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 25, 2014

Great breakfast choices...cinnamon buns are great. Have wider choices...pancake making machine, 2 types of sausage etc. Room had plenty of room for us and our dog, including her 4x4 playpen. Only wish was that they had more room for potty...they only have a hill next to highway. So we walked behind the hotel next door. We were disturbed the 2nd... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Amy J, We appreciate you reviewing your visit and are glad you had a good stay overall! I'm glad to hear you enjoyed the variety of our breakfast choices, but do apologize for the inconveniences you encountered. Our team will discuss your comments to ensure we do a better job of providing a quiet stay for our guests. Otherwise,... More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 23, 2014

This was a quick business stay. I believe Holiday Inn Express are the best for these type of trips. Easy check in. Very professional front desk staff. Nice and quiet. Good night sleep. My only minor complaint is that the breakfast was sub par...Guess that's why it is free & it is very hard to complain about something free.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Scott W, Thank you for taking the time to review our Holiday Inn Express; I'm pleased to hear we lived up to your expectations and you enjoyed your stay! We do apologize, however, that our complimentary breakfast fell a bit short of your needs and will further discuss your comments. Otherwise, thanks again for your praise and we look... More

Northern VA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 19, 2014

I have tried several hotels in Richmond and never felt like I found one I'd consider coming back to until I stayed here. It's in a very quiet location with no street noise. The mattress and pillows were super comfortable. For the first time in many years, I slept like a rock in a hotel room. Breakfast was delicious and... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Annie22311, Thank you for taking the time to review our Holiday Inn Express; I'm very happy to read you've found your new home away from home in Richmond & felt you received excellent value for your money! We are grateful for your 5-star ratings across the board and can't wait for your next visit. Thanks again for your praise!... More

lansing mi
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 30, 2014

Pros: nice staff, clean, comfortable bed, excellent location. Cons: very very dated. No fitness room (they sent me to the Fairfield next door which had a line for the one treadmill that worked), there are smoking rooms and they put me in one after the only room left was on first floor with a window to a chair directly in... More

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear daphne r, Thank you for taking the time to review our Holiday Inn Express. While I'm glad to hear you found our staff friendly and your room clean and comfortable, I do apologize that some of our amenities and facilities fell short of your expectations and will pass your feedback onto our team for further discussion and improvement. If... More

Tucson, Arizona
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed July 20, 2014

It is clear the ownership of this hotel is not supporting its generally very dedicated staff by insuring basics are attended to. In general, we found the staff, particularly the housekeepers and a clerk named Monique, to be very friendly and conscientious. On the other hand, the repeated breakdowns of the printer in the Business Center were a major turnoff.... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear maryanddave, Thank you for taking the time to write a review. While we're glad to hear you found our staff friendly and helpful, we do apologize for the inconveniences you ran into - ensuring a clean environment is a priority so I will pass your comments onto our corporate team for further discussion; we appreciate you bringing this to... More

Virginia Beach, Virginia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 16, 2014

I'm 61 and my wife is 52 which I think helps to know when reading a review. Friendly helpful staff at the hotel. Room was very clean and good value for price paid. Stayed in a room with two double beds. Free Wi-Fi on all floors and hardwired computers available on the first. We did not use. Nice 32" flat... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear harpmike, Thanks for writing a detailed review of our Holiday Inn Express - we're glad you had a great visit and enjoyed many of the amenities we offer! While we do not offer a fitness room, our guests are welcome to use the one at our sister property next door; feel free to inquire at our front desk if... More

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Additional Information about Holiday Inn Express Richmond Northwest I-64

Address: 9933 Mayland Drive, Richmond, VA 23233
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Richmond Northwest I-64 2.5*
Number of rooms: 113
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Also Known As:
Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn

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