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Holiday Inn Express Richmond Northwest I-64

2.5 of 5 9933 Mayland Drive, Richmond, VA 23233
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Holiday Inn Express Richmond Northwest I-64
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Holiday Inn Express Richmond Northwest I-64
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92 reviews from our community

Traveler rating
    34
    40
    8
    3
    7
See reviews for
36
17
8
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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monticello
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice clean hotel. Frig and microwave in room. Comfortable beds. Full breakfast . Cookies at night. Only downside is no pool, if you have children. Easy find from 64. Restaurants nearby. Gas stations also close by.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear spencer516, Thank you for taking the time to review our hotel; I'm happy to read you had a clean, comfortable stay and enjoyed the variety of amenities we offer! While we do not have a pool on-site, we do offer access to the indoor pool at the hotel next door and encourage our guests to inquire at the front... More 

Roanoke, Virginia
Top Contributor
85 reviews 85 reviews
45 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here when we went to the Redskins Training camp (15 minute drive). The rooms are average size, nothing special, included a fridge. We had a room on the "back" side (not facing the road). The room was clean, quiet, the HVAC worked well. The desk staff was attentive and polite. Typical HIX breakfast, adequate, but... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Paintman0954, We appreciate you taking the time to leave a review & hope you had fun watching the training camp! We're glad you had a clean, comfortable stay and found our location great to get around. Thanks again for your comments and we hope to see you the next time you're in town! David Amick eCommerce Manager Daly Seven,... More 

Boca Raton, Florida
Top Contributor
53 reviews 53 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 17, 2014

My wife and I were quite pleased with the Holiday Inn Express I64 Northwest Richmond. Located in a nice neighborhood with lots of stores and restaurants. There is a Whole Foods a short distance away too. The room we had was very clean and comfortable. The free breakfast is quite adequate and the lady that keeps the buffet supplied is... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear JoelNili, Thank you for taking the time to review our Holiday Inn Express - I hope you enjoyed your time in Florida! I'm happy you had a comfortable, clean stopover with us and we appreciate your high ratings. Thanks again for your comments and we look forward to seeing you the next time you're in the area! David Amick... More 

Fort Lauderdale
Top Contributor
97 reviews 97 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 9, 2014

A very good place to spend the night. Clean rooms, friendly staff and there is a bonus - a restaurant attached to the hotel that was convenient and well priced. I travel a lot and do not usually expect much from these places but I was pleasantly surprised. Will stay here again if I return to this area.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear DPW1967, Thank you for reviewing our Holiday Inn Express; I'm delighted to hear we exceeded your expectations! I'm also glad you could take advantage of having O'Charley's next door. Thanks again for your comments and we can't wait to see you during a future visit to Richmond! David Amick eCommerce Manager Daly Seven, Inc More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014

We stopped here after many great reviews and we were not disappointed. Monique at the front desk was great and so was the rest of the staff. Rooms were clean and no issues at all. Went to O'Charlies next door for some dinner so very convenient and very close to highways. Would return and recommend to anyone. The breakfast was... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Monique P, Thanks for taking the time to review our Holiday Inn Express; I'm glad to hear we lived up to your expectations based on our reviews! It's also great to read our you loved our complimentary breakfast so much. Thank you again for your praise and we hope it won't be too long before your next visit! David... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 28, 2014

I was just passing through with my wife, exhausted/frustrated after driving for 9 hours on our way to the Outer Banks and we just wanted a place to stay. Not knowing the area very well we just chose a place off the interstate. After being checked in we had a problem with the A/C in the room and all we... More 

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Terrell B, Thank you for taking the time to review your recent stay - while I'd like to apologize again for the issue with your AC unit in your initial room assignment, I'm glad to hear we were able to easily accommodate your move and that you could relax after a long day of driving. We appreciate your kind... More 

Suffolk, Virginia, United States
Top Contributor
126 reviews 126 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 25, 2014

Great breakfast choices...cinnamon buns are great. Have wider choices...pancake making machine, 2 types of sausage etc. Room had plenty of room for us and our dog, including her 4x4 playpen. Only wish was that they had more room for potty...they only have a hill next to highway. So we walked behind the hotel next door. We were disturbed the 2nd... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Amy J, We appreciate you reviewing your visit and are glad you had a good stay overall! I'm glad to hear you enjoyed the variety of our breakfast choices, but do apologize for the inconveniences you encountered. Our team will discuss your comments to ensure we do a better job of providing a quiet stay for our guests. Otherwise,... More 

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 23, 2014

This was a quick business stay. I believe Holiday Inn Express are the best for these type of trips. Easy check in. Very professional front desk staff. Nice and quiet. Good night sleep. My only minor complaint is that the breakfast was sub par...Guess that's why it is free & it is very hard to complain about something free.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Scott W, Thank you for taking the time to review our Holiday Inn Express; I'm pleased to hear we lived up to your expectations and you enjoyed your stay! We do apologize, however, that our complimentary breakfast fell a bit short of your needs and will further discuss your comments. Otherwise, thanks again for your praise and we look... More 

Northern VA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 19, 2014

I have tried several hotels in Richmond and never felt like I found one I'd consider coming back to until I stayed here. It's in a very quiet location with no street noise. The mattress and pillows were super comfortable. For the first time in many years, I slept like a rock in a hotel room. Breakfast was delicious and... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Annie22311, Thank you for taking the time to review our Holiday Inn Express; I'm very happy to read you've found your new home away from home in Richmond & felt you received excellent value for your money! We are grateful for your 5-star ratings across the board and can't wait for your next visit. Thanks again for your praise!... More 

lansing mi
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 30, 2014

Pros: nice staff, clean, comfortable bed, excellent location. Cons: very very dated. No fitness room (they sent me to the Fairfield next door which had a line for the one treadmill that worked), there are smoking rooms and they put me in one after the only room left was on first floor with a window to a chair directly in... More 

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear daphne r, Thank you for taking the time to review our Holiday Inn Express. While I'm glad to hear you found our staff friendly and your room clean and comfortable, I do apologize that some of our amenities and facilities fell short of your expectations and will pass your feedback onto our team for further discussion and improvement. If... More 

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Additional Information about Holiday Inn Express Richmond Northwest I-64

Address: 9933 Mayland Drive, Richmond, VA 23233
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Richmond Northwest I-64 2.5*
Number of rooms: 113
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Also Known As:
Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Hotel Style:
#21 Family Hotel in Richmond

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