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Holiday Inn Express Richmond Northwest I-64

#22 of 82 Hotels in Richmond
Certificate of Excellence
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9933 Mayland Drive, Richmond, VA 23233
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Holiday Inn Express Richmond Northwest I-64
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Holiday Inn Express Richmond Northwest I-64
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102 reviews from our community

Traveler rating
    39
    43
    10
    3
    7
See reviews for
40
21
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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New York City, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stopped over when driving from Florida to NY.traveling with dog so the fact that they accept pets is great. $50 pet fee but I'm ok with that .stayed in king room . Very clean and comfortable . There is free breakfast but we left early before breakfast ( served from 6 am) They have a pool but did not use... More 

Was this review helpful? Yes
Los Angeles, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was here this same weekend in 2014. I was very happy with the customer service, the room & the breakfast prepared by Ms. Laurie. Ms. Laurie is still there & was just as nice as she was last year. She was very attentive to everyone eating breakfast. She has a beautiful personality.The room was excellent & was very clean.... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear janet m, Thank you for staying with us again and taking the time to rave about us publicly! I'm delighted you had another great stay and we hope it won't be another year before your next stay with us. Thanks again for your review! David Amick eCommerce Manager Daly Seven, Inc More 

Hilton Head, South Carolina
Top Contributor
249 reviews 249 reviews
29 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

What a nice hotel. All the amenities including refer& micro, comfortable beds and everything worked as it should (HVAC, hot water, etc.). The breakfast was a little weak but we never expect anything spectacular at a free hotel meal. Our host brought in lunch and we were allowed to use the dining room – nice. Our arrival late Friday was... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear raudetra, Thank you for taking the time to review our Holiday Inn Express! We're glad you had a such a comfortable stay and hope you enjoyed the wedding. Thanks again for your comments; we look forward to seeing you the next time you're in Richmond! David Amick eCommerce Manager Daly Seven, Inc More 

Virginia Beach, Virginia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We expected pedestrian accomodations but were blown away by the comfort of the bed and pillows. And, the shower was the best ever! My husband jokingly said that he could live here. I agreed. And, then we went to breakfast! Although the pancakes were odd, the eggs and bacon were very good..... but the cinnamon rolls were EXCELLENT!!!!! Keep up... More 

Was this review helpful? Yes 3
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear SDanielx2, Thank you so much for your kind words! We're delighted you had a very comfortable stay that exceeded your expectations and enjoyed our complimentary breakfast. Thanks again for your review and we can't wait for your next stay! David Amick eCommerce Manager Daly Seven, Inc More 

Scotia, New York
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 22, 2015

After a long day of driving, we arrived close to midnight to kind receptionist. Always enjoy HIEs soft pillows, comfortable beds, and toiletries. Clean breakfast room. This hotel is outside of Richmond. Good enroute location.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear 401cottagegirl, Thank you for reviewing our Holiday Inn Express! I'm happy to read we provided a restful visit after a long day of driving, as well as that you found us so clean. Thanks again for your comments and we look forward to seeing you the next time you're in our area! David Amick eCommerce Manager Daly Seven, Inc More 

Jackson, tn
Top Contributor
98 reviews 98 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

Pretty much standard HIX fare. Clean. Quiet. Nice staff. Good location to get around. O'Charleys within walking distance. The only surprise was the bedbug that was crawling across my sheets. Took the little rascal down to the front desk and asked them to debug my room, which they did. Things happen. 4 stars.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear RobboJackson_tn, We appreciate you taking the time to review our hotel and are happy you had a quiet, comfortable stay! We do sincerely apologize for the inconvenience you encountered and are glad our staff was able to quickly rectify the situation. Otherwise, thanks again for your high ratings and we look forward to your next visit! David Amick eCommerce... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2015

I checked in around 8 pm after an unfortunate series of mishaps at the Comfort Inn Midtown. The gentlemen at the front desk were both polite and helpful. The room was very clean and everything was in working order. I was in town for training and the hotel was conveniently located just a few miles away from the training site.... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Movieluver1, Thank you for taking the time to write a review! I'm delighted you had a great stay with us after a negative experience at another hotel. We hope all went well with your training and look forward to seeing you the next time you're in town! Thanks again for your praise and recommendation. David Amick eCommerce Manager Daly... More 

New York City
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 16, 2015

Last minute stop on our way home from North Carolina. Got the room for free using my free night from IGH credit card. Just had to pay the pet fee which was reasonable. My platinum status was recognized and got upgraded to 2 room suite which was nice since we were traveling with our baby, pack and play, and dog.... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear wurtz77, Thank you for reviewing our Holiday Inn Express! We're glad you found your room spacious & comfortable and appreciate your recommendation, though we apologize you experienced some noise issues and appreciate you bringing it to our attention. Thanks again for your comments and we look forward to seeing you the next time you're in Richmond! David Amick eCommerce... More 

Brewerton, New York
2 reviews
5 of 5 stars Reviewed January 28, 2015

Front desk was friendly and the room was comfortable and clean. The complimentary breakfast was very good and the woman who was in the dining area was very helpful and friendly. I would definitely stay here again.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Kathy L, Thank you for reviewing our Holiday Inn Express! I'm glad you had a clean, comfortable stay and appreciate your praise for our staff. We can't wait to see you the next time you're in Richmond! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

Waterboro, Maine, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2015

My mom and I stayed here on October 24th 2014. We were very tired as we drove from Scranton, Pa. We had a room on the second floor. It had two queen beds, a fridge, microwave, coffeepot. It was very nice! Vending was on our floor along with an ice machine. The pool was closed but the front desk told... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review

Dear Teresa B, Thank you so much for your kind words! I'm delighted you enjoyed staying with us so much and that our staff was able to get your clothes back to you. We are grateful for your 5-star ratings and can't wait to see you the next time you're in the area! Thanks again for your review. David Amick... More 

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