We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Richmond Hotel & Spa / Short Pump

4.0 of 5 12042 West Broad Street, Richmond, VA 23233
Hotel deals
Hotel website
Special Offer
2X HHonors Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
GreenLeadersSilver level
Hilton Richmond Hotel & Spa / Short Pump
Professional photos View all
Browse nearby
Hilton Richmond Hotel & Spa / Short Pump
Hilton Richmond Hotel & Spa / Short Pump
Hilton Richmond Hotel & Spa / Short Pump
Write a Review

469 reviews from our community

Traveler rating
    308
    99
    39
    15
    8
See reviews for
105
98
23
188
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (469)
  • Mar-May only
    (119)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (138)
  • Dec-Feb only
    (70)
All months
Stuart, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I loved this hotel. The room was clean and well accommodated. In addition, the staff is outstanding. They are all very friendly and extremely service oriented. Oh! And the food in the restaurant is great!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Portsmouth, VA
1 review
4 of 5 stars Reviewed 3 days ago NEW

Only complaint I have is that our AC didn't work in our room. Didn't really realize it wasn't working til the middle of the night we were sweating like hell. The breakfast buffet was thorough but the pancakes were not good. Croissants were awesome. The service desk was very attentive.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Bassett, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have been staying at this hotel for our annual conference for 5 years now. It continues to be a clean, comfortable and beautiful place to stay. The food is always delicious and the hotel staff is top notch.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had a great time at this Hilton, Devin greeted us at the front desk, she did everything she could do to make our stay a happy one. Her customer service was outstanding! All of our request were meet and done with a positive attitude. My husband and I would stay recommend this hotel.

Was this review helpful? Yes
Amissville, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

I can not speak for the entire group; which is very large, but for my wife and I Hilton has always been great value compared to the competition. We have use the Hilton's in Northern Virginia for many such events and have been satisfied.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Radford, Virginia
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Second stay at this hotel.. It is my husbands favorite in Richmond!! The rooms are new, clean, comfortable bedding, excellent towels and bath amenities. The shower head is wonderful and the rooms all feature plush carpet. Robe and slippers are also a nice touch in addition to the mini fridge. I also visited the spa, and was shocked how nice... More

Was this review helpful? Yes
Chesapeake, Virginia, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

It was only a one night stay but my mom and I enjoyed our stay. We didn't have go far for entertainment (food, shopping, etc.). There was an event going so parking was horrible BUT I received complimentary valet! Great stay. Great location. Great price.

Was this review helpful? Yes
Ridgeway, United States
1 review
5 of 5 stars Reviewed 1 week ago

Highly recommend this hotel. Our room was very comfortable; plenty of drawer and closet space. Large 40 inch TV and room refrigerator. The staff was very helpful. We used the shuttle service frequently and it was always available and the pick ups were timely. Great value for our money.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
United States
1 review
5 of 5 stars Reviewed 1 week ago

I was exhausted and the reservation was last minute. I wanted a clean shower, a good dinner, and rest. The check in was friendly. A bit over scripted welcome but I understand that's corporate. The room was modern, clean, comfortable. I wish I had time to enjoy the Spa amenities. I will definitely use this hotel when traveling through Richmond.... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Wilmington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Checked in for two nights with digital check-in. Consistent service at this hotel for my business travel to the area for the past two years. Love the hot tub and indoor pool this time of year. Perfect shower and relaxing bed. Friendly staff, and the concierge is a Southern gentleman.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Richmond Hotel & Spa / Short Pump? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Richmond Hotel & Spa / Short Pump

Address: 12042 West Broad Street, Richmond, VA 23233
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Richmond Hotel & Spa / Short Pump 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, getaroom.com, Orbitz, TripOnline SA, Despegar.com, Hilton Hotels, Odigeo and Tingo so you can book your Hilton Richmond Hotel & Spa / Short Pump reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Richmond Hotel And Spa / Short Pump

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Room/suite (6)
Viewed
Bathroom (3)
Viewed
Dining (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Business center/function rooms (6)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (8)
Viewed
Dining (7)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay