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Hampton Inn Richmond South

#21 of 82 Hotels in Richmond
Certificate of Excellence
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4300 Commerce Road, Richmond, VA 23234
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Hampton Inn Richmond South
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Hampton Inn Richmond South
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230 reviews from our community

Traveler rating
    115
    64
    27
    13
    11
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77
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64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (62)
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Orange County, NY
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Worst hotel I've ever stayed at. I usually like Hampton Inns. They tend to be steady. Usually a clean room not fancy but clean and comfortable. The room was filthy! Hair in the bathroom, stained floors (-not just in one spot) and the walls were dirty. Now let's talk about the fact this hotel is so loud. Not just bc... More 

Was this review helpful? Yes
Sangeeta_GM, General Manager at Hampton Inn Richmond South, responded to this review

Thank you for your review on trip advisor. I would like to express my sincere apologies for falling short of our commitment to extend a rewarding experience during your stay. In an effort to make amends for your experience and Hampton's 100% guarantee I have not charged you for the stay. Please be aware that we take your feed back... More 

Kernersville, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly staff checking me in and finding a restaurant that delivered so I could work in my room that evening. Not a lot to choose from for dinner in the area but Hotel was great. I would stay here again if work takes me back to this area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sangeeta_GM, General Manager at Hampton Inn Richmond South, responded to this review

Thank you very much for your review on tripadvisor about your recent experience. I am so glad to know the location was convenient for your travel needs and we were able to provide you with a certain level of service you expected in terms of dinner suggestions. Your kind comments will be shared with the staff and we look forward... More 

Richman VA, United States
1 review
2 of 5 stars Reviewed 1 week ago

The problem with this Hampton is around 5 AM every morning large trucks start driving by and never stop all day. The location is not far from the Downtown Area and right off of Interstate 95. The breakfast are very limited and tasteless.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sangeeta_GM, General Manager at Hampton Inn Richmond South, responded to this review

Dear Janet G, I sincerely apologize for the noise issue encountered during your stay. Our guests’ comfort and safety is my number one concern. Your review will assist in correcting issues in the future. I do hope that the next time you are in the area you will consider staying at our property again. Thank you. More 

Hayes, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Anytime I've stayed at Hampton Inn, it's been the same experience. It's clean, on the high end of amenities for a moderately priced hotel. This one seems to be about two or three years beyond it's renovation date. The hallways, in particular, had peeling wallpaper and a musty smell.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sangeeta_GM, General Manager at Hampton Inn Richmond South, responded to this review

Thank you for your review on tripadvisor about your recent experience. I sincerely apologize that we could not meet your expectations during your stay. We strive to provide certain level of comfort to our guests. Your review will assist in correcting issues in the future. I do hope that the next time you are in the area you will consider... More 

Easton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The faciity was very convenient to I95. The staff was very courteous and helpful. The room was very clean and appeared new and not worn. The beds were very comfortable and I had a good night's sleep and was fresh in the morning to continue my trip.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sangeeta_GM, General Manager at Hampton Inn Richmond South, responded to this review

Thank you very much for your review on tripadvisor about your recent experience. I am so glad to know you have enjoyed each and every aspect of your stay with us especially the comfort level of the bed. We are very proud that we have provided you with an outstanding level of service and comfort. Your kind comments will be... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This is new hotel that is very clean and beautifully done. Bacon and eggs for breakfast, along with make your own waffles, Danish, oatmeal, and breads. Nice sunny indoor pool too. Would stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sangeeta_GM, General Manager at Hampton Inn Richmond South, responded to this review

Thank you for your review on tripadvisor about your recent experience. I am so glad to know we have met your expectations.Your kind comments will be shared with the staff and we look forward to see you again in the future!! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent location of room for my disabled husband. Very pleasant, welcoming, helpful staff from beginning to end of stay, and the services were exceptional. I will definitely stay at this hotel whenever I am in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sangeeta_GM, General Manager at Hampton Inn Richmond South, responded to this review

Thank you so much for your review on tripadvisor about your recent experience. I am so glad to know we have exceeded your expectations.Your kind comments will be shared with the staff and we look forward to see you again in the future!! More 

charlotte, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hampton Inn is a very reliable place to stay for a consistent level of quality and overall satisfaction. This location was very easy to get on and off I-95 just south of downtown Richmond. There is not many places to eat in the immediate vicinity, but I was very happy with my experience. The staff was very pleasant and helpful.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Sangeeta_GM, General Manager at Hampton Inn Richmond South, responded to this review

Thank you very much for an outstanding review on tripadvisor about your recent experience. I am so glad to know you have enjoyed each and every aspect of your stay especially the location. Your kind comments will be shared with the staff and we look forward to see you again in the future!! More 

Gray, GA, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

Excellent service, excellent rooms! Will visit again and again! The staff was very helpful and made sure we were always satisfied. The hot cookies in the afternoon with fresh coffee was a great thing to come home to. I love the pool and the fresh well planned breakfast available each morning. Good Job!

Review collected in partnership with Hampton

Was this review helpful? Yes
Sangeeta_GM, General Manager at Hampton Inn Richmond South, responded to this review

Thank you very much for an outstanding review on tripadvisor about your recent experience. I am so glad to know you have enjoyed each and every aspect of your stay with us starting from the check in to check out as well as the amenities provided. Your kind comments will be shared with the staff and we always look forward... More 

Halifax, Canada
1 review
5 of 5 stars Reviewed April 21, 2015

The Hampton Inn Richmond VA was the best (of the Hampton brand) that we have experienced in recent years. Staff was friendly and professional, the rooms clean and comfortable and the breakfast which was included in the price of the room was an exceptionally good value. Oh, and the most comfortable bed . . . had a fantastic sleep!

Review collected in partnership with Hampton

Was this review helpful? Yes
Sangeeta_GM, General Manager at Hampton Inn Richmond South, responded to this review

Thank you very much for an outstanding review on tripadvisor about your recent experience. I am so glad to know you have enjoyed each and every aspect of your stay with us starting from the check in to check out as well as the amenities provided. Your kind comments will be shared with the staff and we look forward to... More 

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