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All 82 Richmond hotels

Country Inn & Suites By Carlson, Richmond West at I-64

2.5 of 5 Hotel   |   8010 W Broad St, Richmond, VA 23294
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83%
Ranked #18 of 82 hotels in Richmond
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
649001 Springfield
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  • Reviews (205)
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205 people have reviewed this hotel

Traveler rating
    116
    56
    27
    3
    3
See reviews for
65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
Springfield
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is nice and clean. It is difficult to see it from the road. Our room was adequate with generous size bathroom. Hotel provides breakfast with hot and cold items. When we went to the indoor pool, the lights were off, and we were unable to turn them on. We asked for help, and receptionist told us that previous... More

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pennsylvania
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The front desk receptionist was very pleasant and professional. It appeared that she was there by herself and very busy. She kept it together and tended to everyone's need's. Our room was very nice. Clean and comfortable. The hotel was also quiet which was welcome after a long ride from Myrtle Beach. My granddaughters loved the pool. The only negative... More

Was this review helpful? Yes 1
Etters, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was nice but the driveway/road was full of potholes. Almost missed the entrance because of all the businesses in front of the hotel that made it hard to see. Hotel itself was clean and quiet which made it perfect for our one night stop on the way to NC.

Review collected in partnership with Country Inns & Suites By Carlson

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Marion, South Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Country Inn and Suites on West Broad Street in Richmond is clean, has friendly staff, and is close to several resturaunts. I would reccomend this hotel to anyone wanting a home away from home while travelling.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Tannersville, VA
Top Contributor
65 reviews 65 reviews
10 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an average hotel in every way. My husband was infuriated because we had stopped at a rest stop and picked up one of those coupon books. Country Inn & Suites promised a rate of $68 a night; however, when we got here, he was told that they wouldn't accept the coupon because they "only had 4 rooms left"... More

Was this review helpful? Yes 1
Wilmington, Delaware
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights and enjoyed our room. We were able to visit with our family in the hotel and the staff was very helpful. The complimentary breakfast was great. Gladys was very attentive to our needs an made the breakfast area very welcoming! We will stay here next time we come to Richmond. We had stayed at several... More

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ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Dolores, Thank you for telling us about your visit with us. We are so glad that you and your family chose us for your hotel needs. We will pass your feedback about Gladys on to her. It is so nice to pass on great feedback on to our staff. Thank you for staying with us. We hope to see... More

Chesapeake, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A very clean, well maintained hotel. Staff was great! Amenities were excellent. As a single female who travels, I felt very safe. My room was very comfortable. Bed sleep great! Thank you... to to exceptional staff. Excellent value.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Christine, Thank you for telling us about your visit with us. We are so glad that you enjoyed the hotel. We really appreciate all of our business travelers. Thank you for staying with us. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites Richmond West More

Delaware
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights for the Richmond Spring races. Location was great in regards to the track. Loved the hot tub and pool. Staff was very nice as well. Reasonably priced and close to many restaurants.

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Kathy, Thank you for telling us about your stay. We hope you enjoyed the spring races. We are glad that you enjoyed the hot tub, pool and the staff. We will be sure to pass this feedback on to our staff. Thank you for your time. We hope to see you again in the future. Sincerely, Country Inn &... More

Chesapeake, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff of Country Inn & Suites made our stay perfect. We were especially impressed with the complimentary breakfast. Gladys was amazing and attentive to us during breakfast. We will definitely stay here next time we are in Richmond.

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear mjernigan, Thank you for your thoughts about your stay with us. We are so glad your enjoyed the breakfast service. Thank you for your thoughts about Gladys, we will pass these great comments on to her. Thank you for your great feedback. We hope to see you again in the future. Sincerely, Country Inn & Suites Richmond West More

Shoreview
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We had an early morning flight so this worked well for our family. We had a room big enough for our family of five. The staff was very helpful and even saved us money by encouraging us to return our rental car in the evening and take advantage of their shuttle service.

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear CookieandSmokey, Thank you for telling us about your visit with us. We are so glad that we could accommodate you and your family during your trip. We strive as a hotel to provide a clean, safe and comfortable place to stay. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites Richmond West More

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Additional Information about Country Inn & Suites By Carlson, Richmond West at I-64

Address: 8010 W Broad St, Richmond, VA 23294
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Richmond West at I-64 2.5*
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Also Known As:
Country Inn And Suites By Carlson, Richmond West At i-64
Country Inn & Suites By Carlson, Richmond West At i-64 Hotel Richmond

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#13 Family Hotel in Richmond #22 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
Ideally located off of I-64 and just minutes from historic downtown Richmond, the Country Inn & Suites Hotel Richmond, VA offers guests comfortable accommodations and signature Southern hospitality. Our Richmond lodging features all of the services and amenities that guests expect from a quality hotel, including a Business Center, Fitness Center, wired and wireless Internet access and an indoor heated pool and spa. For added convenience, our hotel near the University of Richmond is just minutes from several local attractions. Our top-notch services and prime location make the Country Inn & Suites the perfect hotel for your trip to Virginia. ... more   less 
Number of rooms
71

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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