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All 80 Richmond hotels

Country Inn & Suites By Carlson, Richmond West at I-64

2.5 of 5 Hotel   |   8010 W Broad St, Richmond, VA 23294
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83%
Ranked #21 of 80 hotels in Richmond
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Byron M Norfolk, United States
  • Overview
  • Reviews (195)
  • Photos (49)
  • Amenities
  • Room tips (28)
  • Location
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195 people have reviewed this hotel

Traveler rating
    110
    53
    26
    3
    3
See reviews for
60
54
10
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Norfolk, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was a nice to place to stay... The hotel and location were good. The breakfast was nice. The front desk was nice. The eating establishment were nice. The other support stores were just want I would expect at my residence.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Hotel was great for our family. We have 5 kiddos and needed a place to stop on way to beach. This was perfect, with an indoor pool incase of rain and a great breakfast the next morning. Gladys was our server at breakfast and was a doll, as she jumped right in to help our gang of kids and was... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Elizabeth, Thank you for telling us about your visit with us. We hope you enjoyed your stay. We hope are glad to accommodate you during your trip to the beach. Thank you for your comments about Gladys. We will be sure to pass those comments on to her. Thank you for your time. We hope to see you again... More

Cottonwood, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

We stayed for 6 nights and it was very clean, and well staffed. The breakfast was exceptional and Gladys was always friendly and happy to assist with any needs. Swimming pool was a great hit with grandkids. Lots of parking and central location to stores and restaurants. We would absolutely stay there again! Thanks for the great experience!

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Cathy S, Thank you for telling us about your visit with us. We are so glad you enjoyed your extended stay with us. Thank you for your thoughts about Gladys. We will be sure to pass this feedback on to her. We are glad your grandkids enjoyed the pool. Thank you for your feedback. We hope that you will... More

selden
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived at a reasonable check in hour (5pm) and no one was at the front desk. Waited for at least 20 minutes if not more without seeing a single person. No response to bell. Finally checked in and noticed several live bugs on floor - ants ! Also the hot tub had a bug in it. Gym equipment was broken... More

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Virgina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

My family stayed here for Kings Fest at Kings Dominion and we were very pleased with the staff and the accommodation. We will definitely stay here again!! The 1 bedroom suite was spacious and clean. The staff is very helpful and friendly !

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear TBNVA, Thank you for telling us about your visit with us. We are so glad that you and your family enjoyed your suite. We value all guest feedback. Thank you so much for your feedback. We will pass this on to our staff. Thank you for your time. We hope to see you again in the future. Sincerely, Country... More

2 reviews
3 of 5 stars Reviewed 4 weeks ago

Overall, not bad. It served the purpose of a stopover on way home from vacation. Front desk staff were friendly. Hotel/Rooms need updating and beds weren't the most comfortable. Our room had flat screen TV, bar fridge, microwave and single cup coffee maker. Spacious washroom. Internet and breakfast were included.

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Tim, Thank you for telling us about your visit with us. We are so glad that you enjoyed what the hotel has to offer. We are glad that you and your family chose us for your hotel needs. We will pass this feedback on to our staff. Thank you for your time. We hope that you will consider us... More

Moscow, Russia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

I'm in love with this hotel! We stayed there with my son and my mom for a week and were impressed by the home-like atmosphere and very friendly staff. The lobby is a very comfortable and cosy place and the rooms as well where we found everything we needed. We are travelling a lot and it is one of the... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Olga, Thank you for telling us about your visit. We are so glad that we could accommodate you and your family during your extended stay. We are so glad that we could meet your hotel needs. We hope that you will come back to see us real soon. Sincerely, Country Inn & Suites Richmond West More

Grand Rapids, Michigan
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 19, 2014

We found the hotel to be clean, have a decent breakfast (I like the breakfast's that offer a waffle machine). We had stayed on Saturday and Sunday nights at this hotel before heading to Virginia Beach. It is just a few miles away from downtown Richmond, but as others have said, it is off a very busy road, and it... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Keppson, Thank you for telling us about your stay. We are so glad that you enjoyed the breakfast service. We are so glad that you chose us for your hotel needs. We strive to provide a great place for all of our guests. Thank you for staying with us. We hope to see you again in the future. Sincerely,... More

Lynchburg, Virginia
2 reviews
5 of 5 stars Reviewed June 12, 2014

Check in was seamless and quick. The front desk clerk was very competent and professional, yet nice and personable. The room was very nicely decorated and clean. There were plenty of plugs for charging devices, which can be a pain when you have to switch out devices and try not to forget one. The breakfast was well stocked and had... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Julie, Thank you for telling us about your visit with us. We are so glad that you chose us for your hotel needs. Thank you for mentioning our breakfast service. We are always trying to find ways to make that service better. We will pass this feedback on to our staff. We hope that you will choose us again... More

buckinghamshire
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 2, 2014 via mobile

We stayed here for two nights to visit Richmond. Our gps/sat nav took us more or less to the location, with advice taken from previous comments about the hotel not being on the Main Street, we found it quite easily. Our room was spacious, clean and comfortable. We had requested two rooms next to each other and this was what... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Marpel, Thank you for telling us about your visit. We are so glad that you and your family stayed with us. We hope you enjoyed your visit to Richmond. We are so glad that you enjoyed all the hotel has to offer. Thank you so much for your time. We hope to see you again in the future. Sincerely,... More

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Additional Information about Country Inn & Suites By Carlson, Richmond West at I-64

Address: 8010 W Broad St, Richmond, VA 23294
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Richmond West at I-64 2.5*
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Also Known As:
Country Inn And Suites By Carlson, Richmond West At i-64
Country Inn & Suites By Carlson, Richmond West At i-64 Hotel Richmond

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#13 Family Hotel in Richmond #24 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
Ideally located off of I-64 and just minutes from historic downtown Richmond, the Country Inn & Suites Hotel Richmond, VA offers guests comfortable accommodations and signature Southern hospitality. Our Richmond lodging features all of the services and amenities that guests expect from a quality hotel, including a Business Center, Fitness Center, wired and wireless Internet access and an indoor heated pool and spa. For added convenience, our hotel near the University of Richmond is just minutes from several local attractions. Our top-notch services and prime location make the Country Inn & Suites the perfect hotel for your trip to Virginia. ... more   less 
Number of rooms
71

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