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Hyatt Place Richmond Airport

3.0 of 5
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4401 South Laburnum Avenue, The Shops at White Oak Village, Richmond, VA 23231
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1 room 1 guest
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Hyatt Place Richmond Airport
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213 Reviews from our TripAdvisor Community

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Traveler rating
    96
    58
    30
    18
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palestine, Texas
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Close to airport, but far enough a way it was quite. Good food options around and only 20 min to the downtown shops and historical Monument Road. The hotel was clean, great staff, Starbucks & a bar area in one. I loved how they say a complementary breakfast .... Not just a continental breakfast. It was good, hot choices, fruits,... More 

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Columbia, Maryland
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for a wedding. The rooms were very nice and spacious. The lobby was pretty big too and open. The staff were very helpful and allowed us to check in early. The breakfast was just ok. They had hot food which some place don't have these days but it wasn't that great. It was also nice that there... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Erica Quick was fabulous, very attentive and caring....very fun attitude and made our night, hope to see her again! We had a dog gone good time! I think this is a great place and would highly recommend it.

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Greenville, North Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel because of the Park & Fly. It was a great value! The staff was friendly and the food was excellent. I have no complaints about this hotel. Our only issue was shopping at night in the area across from it was kind of sketchy.

Review collected in partnership with Hyatt Hotels

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Atlanta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

You could not choose a better place to spend a few pleasant days. Very good staff and excellent service. The rooms are clean and large. Great comfortable beds and large bathroom. The breakfast is not your typical Hotel/Motel fare. Great variety and excellent service.

Review collected in partnership with Hyatt Hotels

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1 review
5 of 5 stars Reviewed 2 weeks ago

I thoroughly enjoyed my stay. The staff were friendly and always willing to help. I liked that they remembered my name and greeted us whenever we entered the hotel. Hot breakfast was served every morning. I suggested that they increase their options for people who do not ear gluten. The workout room was available 24 hours/day which met our needs.... More 

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Richmond, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

The Hyatt employees were extremely friendly, helpful and knowledge about the surrounding area. Our room was comfortable. This is a very convenient location. The lobby is beautifully decorated. Plenty of seating in the lobby. It is easy to walk to several restaurants .

Review collected in partnership with Hyatt Hotels

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Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Amazing location, suite like spacious rooms but very immature hotel staff. In particular front desk associates Courtney and Erica speak inappropriately to guests... would benefit from etiquette and customer service training. If I didn't like earning gold points and discounts my regular business trip stays would take place at another establishment. It's a shame when guests can not enjoy the... More 

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Virginia, United States
1 review
4 of 5 stars Reviewed July 26, 2015

This was a very good hotel but they should put microwaves in room. The Breakfast was decent but at times overcooked. The rooms are very clean, comfortable and hotel staff was very nice. The other pet peeve I have is the drinks are extremely over prices with the small amount they give you.

Review collected in partnership with Hyatt Hotels

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Council Bluffs, Iowa
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 21, 2015

Room was nice and clean for the most part. Did find dog food in the closet and along the wall next to the sink. There was a strange sound coming from the room below. I think the room (203) was sitting on top of a utility room or something. There was always a sound of like a blender or vacuum... More 

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