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All 82 Richmond hotels

Hyatt Place Richmond Airport

3.0 of 5 Hotel   |   4401 South Laburnum Avenue, The Shops at White Oak Village, Richmond, VA 23231
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Ranked #33 of 82 hotels in Richmond
A recent review
3 of 5 stars reviewed 3 days ago
ABriteCreation Chesterfield, Virginia
  • Overview
  • Reviews (155)
  • Photos (52)
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155 people have reviewed this hotel

Traveler rating
    77
    37
    18
    15
    8
See reviews for
46
26
18
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Chesterfield, Virginia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Normally Hyatt are a step up. But this one was not. Poor communication all around. (The story is to long to go into..) The highlights.. * Lost information that I STOPPED by early to confirm. *Try to double charge my in-laws * I Breakfast was bland ******THEY CHARGE $75.00 PER DOG *** PET FEE*** which it is not stated anywhere... More

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Vienna, Virginia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Two friends and I stayed in this hotel during a business trip. We stayed in separate rooms on separate floors, but all had the same impressions. First of all the hotel was immaculate, the rooms were generously sized, and the king sized bed was comfortable. The shower was the largest I've seen in a long time. The TV was huge.... More

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Contributor
20 reviews 20 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Other than the elevator not working for a little while one day everything was pretty good. Breakfast is OK, about average actually. Pool is nothing special either, good for kids andlots of chlorine. I would stay here again, close to dining and other points of interest

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Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My stay at this hotel was fantastic. My kids loved the pool and breakfast. The free coffee really gave me a good start to my day. I would recommend this hotel to anyone who needs a nice place to stay in the area. Will most definitely be staying in this hotel again when I am in the area. Great rates... More

Was this review helpful? Yes 1
Glen Ellyn Illinois
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 1 week ago

We had booked our room on Hyatt points, and the checkin lady did not know what she was doing. It took her 20 minutes to check us in, not to mention answering the phone 3 times while we were trying to check in. Then, they gave us a room that someone was already in and had plumbing problems. Then it... More

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Charlotte, North Carolina
Top Contributor
175 reviews 175 reviews
56 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The staff at checkin were friendly and helpful. The room is modern and clean. The bed was very comfortable and the a/c worked great. Large flat screen TV and free wifi. Fridge in every room. The workout room is decent and they have a small indoor pool. The free breakfast was pretty good the day I visited. The breakfast room... More

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Charlottesville, Virginia
Top Contributor
50 reviews 50 reviews
46 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Since the day this Hyatt Place opened several years ago I have been a regular at this property. I'm always greeted with a warm friendly smile. This is one reason I keep going back. The room I received was a traditional Hyatt Place room nothing fancy but spacious enough and nice and clean. The pool located on the first floor... More

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Reviewer
4 reviews 4 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel after my trip was extended. They gave me a wonderful room that was exceptionally clean. I had no problem booking my room. The general manager, Nick , was very helpful during my stay. The breakfast was wonderful and gave me a great start to my day. I will most definitely be staying here again when... More

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Goodyear, Arizona
Contributor
16 reviews 16 reviews
14 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I loved staying at this Hyatt. So clean and modern and so very conveniently located near my workshop. The Hyatt was very pleasant. The room was spotless and setup for a business traveler with plenty of electrical outlets, desk space, and lighting.

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Indianapolis, Indiana
1 review
2 of 5 stars Reviewed 4 weeks ago

Could be a really nice hotel - with exceptionally big, clean rooms and a Target as well as restaurants within walking distance; however, the coffee served with breakfast is so bad as to be undrinkable. The kitchen staff needs to be taught how to thoroughly wash a pot between uses (makes me wonder about other hygiene practices) because that sort... More

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Additional Information about Hyatt Place Richmond Airport

Address: 4401 South Laburnum Avenue, The Shops at White Oak Village, Richmond, VA 23231
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Richmond Airport 3*
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Also Known As:
Hyatt Place Richmond Airport Hotel Richmond

52 photos of this hotel

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Near Hyatt Place Richmond Airport

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
151

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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