We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 81 Richmond hotels

Hyatt Place Richmond Airport

3.0 of 5 Hotel   |   4401 South Laburnum Avenue, The Shops at White Oak Village, Richmond, VA 23231
Hotel website
Hotel deals
Hotel amenities
Announcement
Join Hyatt Gold Passport®
Save Saved
You added Hyatt Place Richmond Airport to your Saves list
Hyatt Place Richmond Airport
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
74%
Ranked #31 of 81 hotels in Richmond
Certificate of Excellence 2013
A recent review
Write a Review

140 people have reviewed this hotel

Traveler rating
    72
    31
    17
    13
    7
See reviews for
41
25
16
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
Usa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights. Came on a semi business trip with spouse to a new movie premier. No room service. Hate that. So So priced. Comfy beds. Staff does an OK job cleaning rooms. Terrible job in the common areas of Hotel. Lots of kids unattended using the business area computers. Had to come back several times to print... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 7, 2014

In the transition of moving to Richmond, we spent several days at the Hyatt Place on Laburnum Ave. From the front desk to maid service, without exception, the staff was extremely friendly and helpful. We were a bit high maintenance as I had a broken ankle and broken wrist, plus we had our small dog with us, but they were... More

Was this review helpful? Yes
Elkin NC
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 24, 2014

We chose Hyatt Place because we have stayed at Hyatt place in other cities with great experiences. Not so much at this location. The front desk staff at check in were very pleasant. We were give a ground floor room and requested a upper floor but were told there was a birthday party up there and they were trying to... More

Was this review helpful? Yes
Jody M, General Manager at Hyatt Place Richmond Airport, responded to this review

I apologize that we did not meet you expectations. I am taking corrective action regarding your issue. I hope you will try us again in the future as we do appreciate your business and your comments. Thank you. More

Washington, DC
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

My husband and I had a great time perfect quick get away. The room was clean and very comfortable the staff was accomodating if you needed anything. Small gym and a heated pool perfect for a winter getaway. The breakfast was good fresh fruits, lighter menu options, 24 hr Cafe option available. Downtown Richmond 15 minutes away and any shopping... More

Was this review helpful? Yes
Jody M, General Manager at Hyatt Place Richmond Airport, responded to this review

Thank you for your comment regarding your stay. We are glad you chose The Hyatt Place Airport Richmond and hope ypu will stay with us again in the near future. Thank you! More

Dallas, Texas
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 23, 2013

Stayed at this hotel one weekend for a wedding. This location is great cause next to lots if stores and restaurants. The hotel is cute with a nice lobby and quaint entry. The rooms are suites with refrigerators no microwaves. The TV is flat screen and large. At first I was appreciative of the modern room and bathroom. However the... More

Was this review helpful? Yes 1
Jody M, General Manager at Hyatt Place Richmond Airport, responded to this review

Thank you for choosing The Hyatt Place Richmond Airport for your most recent stay. We appreciate that you stayed with us. I do apologize that we did not exceed your expectations and hope you will give us an opportunity to have you as our guest again. Thank you! More

Salisbury, Maryland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 22, 2013

Stayed here while in Richmond for training. Nice facility and many stores and restaurants in the area. You can walk to some of the restaurants. Have stayed plenty of times. Would recommend for a pleasant stay.

Was this review helpful? Yes
Sara D, Director of Sales at Hyatt Place Richmond Airport, responded to this review

Thank you for taking time to write a review of our hotel. We are certainly glad that you enjoyed your stay and we hope to see you again soon. Sincerely, More

Senior Contributor
22 reviews 22 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 28, 2013 via mobile

Decided as we were driving to FL from NJ to stop & rest at 10 pm. This hotel was priced right with free parking, continental breakfast and pet friendly. Room was Beautiful, big n clean and we didn't leave hungry.

Was this review helpful? Yes
Sunny A, General Manager at Hyatt Place Richmond Airport, responded to this review

Hello!!!! Thank you so much for staying with us. Not only do we appreciate you choosing The Hyatt Place Richmond Airport for your most recent stay in Richmond but your kind comments as well. I hope you will stay with us again and do not hesitate to contact us directly for your next reservations when traveling through Virginia. Thank you,... More

Chesapeake, Virginia
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 13, 2013

Friendly staff. Super comfortable beds. Clean rooms. We had a reasonably large suite with a large sofa bed for the price of a regular room. Good continental breakfast. Lots of restaurants and shopping near the hotel. This hotel is a find.

Was this review helpful? Yes 1
Sunny A, General Manager at Hyatt Place Richmond Airport, responded to this review

Thank you so much for taking the time to comment on our hotel. You comments are welcomed at anytime. Most of all though we hope you will be our guest again in the near future. Thank you again for your kind words, Jody Moore General Manager More

Lynchburg, Virginia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed July 30, 2013

We've stayed here twice in the last month, and we have been very happy. Our destination was actually downtown at the VCU Medical Center, but we chose this hotel since we like the Hyatt Place chain. The hotel is located at the edge of a very large shopping mall complex which has lots of restaurants, and of course shopping. This... More

Was this review helpful? Yes
Sunny A, Manager at Hyatt Place Richmond Airport, responded to this review

Hello, Thank you so much for your feedback & we appreciate your kind comments. We are glad you enjoyed your stay with us. I would like to know which room you stayed in regarding the noise you experienced so that we can investigate & correct it. Please feel free to call me at 804-467-3330 so we can discuss further. Looking... More

2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 29, 2013

Very DISHONEST staff. Was unable to retrieve my engagement ring. I had left it in the bathroom along with two rings on the soap dish. I called hotel same day and they said they had already given the room to someone else that I would have to call back in the morning to see if housekeeping found it. When I... More

Was this review helpful? Yes 1
Sunny A, Manager at Hyatt Place Richmond Airport, responded to this review

Hello, Firstly, thank you for staying with us. I have been informed by my staff that we found two rings and they were returned to your husband. We investigated the entire incident spoke to the housekeeper who cleaned the room but we found only two rings. There is definitely some misunderstanding regarding the third ring. Please call me at 804-467-3330... More

Been to Hyatt Place Richmond Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Richmond Airport

Also Known As:
Hyatt Place Richmond Airport Hotel
Hyatt Place Richmond Airport Hotel Richmond
Hyatt Place Richmond
Address: 4401 South Laburnum Avenue, The Shops at White Oak Village, Richmond, VA 23231
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Richmond
#29 Family Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Richmond Airport 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Priceline, Tingo, TripOnline SA, Asiatravel.com Holdings, Hotels.com, Agoda and Venere so you can book your Hyatt Place Richmond Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hyatt Place Richmond Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.