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Hyatt Place Richmond Airport

3.0 of 5
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4401 South Laburnum Avenue, The Shops at White Oak Village, Richmond, VA 23231
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Hyatt Place Richmond Airport
Best prices for: 1 room 1 guest
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Ranked #37 of 83 Hotels in Richmond
A recent review
3 of 5 stars reviewed 2 weeks ago
4real4 Charlottesville, VA
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190 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Coming in late with 3 kids, the only thing we wanted to do is get good rest and hit the road again in the morning. Unfortunately none of that happened, as we ended up having to switch rooms as soon as we checked in. First room had pubic and dog hairs all over the room. So we got a second... More 

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Charlottesville, VA
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The title pretty much highlights the things that unfortunately stick out. The people were friendly enough and the room was clean, but we unfortunately had a not-so-good experience. The first night we were there the AC made a sound like small motorcycle. It was late, we had unpacked, and we were tired when it started acting out so we just... More 

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BLAINE
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We were here for a quick overnight. Rooms were comfy & clean. Staff was super friendly. Breakfast was pretty good but we got to the buffet around 8:30, ends at 9, and the "hot" food was sort of luke warm and had been sitting out for too long. They had two kinds of egg sandwiches, pancakes, fresh fruit, yogurt, oatmeal,... More 

Review collected in partnership with Hyatt Hotels

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Suffolk, VA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Hyatt Place for a quick overnight returning from a trip north. Got in late to check in and staff was excellent. Very helpful with information on hotel. Not sure if this was because I am Hyatt Gold Passport or they do this for everyone, but I felt special. Felt safe on property as they called me... More 

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Portsmouth, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

For starters the woman at the front desk was extremely rude. I believe her name was Monal. I made a reservation through orbitz prior to arrival. When I arrived at the hotel this assistant had no knowledge of how to process my transaction. I had to call Orbitz myself twice to have them walk her through the process. Not only... More 

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Baldwin, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel was clean and the rooms were very well maintained. The hotel staff were very accomadating. The location of the hotel was very convenienty located to shopping and well known eating establishments. Highly recommended.

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jensen beach
1 review
4 of 5 stars Reviewed 4 weeks ago

Ask for price before signing. Great safe location. Clean very roomy. Great beds. Clean bathroom. Air quality very good. asdfghjkiloytrewplikmnbvcxzsdfghjukiytrewqiuytgfrdeswghgstwfsrjiueyrhfjncbdhfgryeuisjuheygdtefrsdwekigjuthyfgrgt

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NICK P, Manager at Hyatt Place Richmond Airport, responded to this review

Dear Guest, Thank you for your precious feedback, we really appreciate you taking time out of your busy schedule and giving us this valuable feedback. We are happy to know you enjoyed your stay. We hope to see you stay with us in future again. Thank you once again for your valuable feedback! Sincerely, Nick P. More 

Maynard, Massachusetts
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My wife and I needed a place convenient to Richmond Airport for a night, and the Hyatt Place fit the bill. It's a solid, dependable property with a convenient layout, and the staff was very helpful and friendly. Best of all, the rate was reasonable. I thought it was a very good value for what we paid, and it helped... More 

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NICK P, General Manager at Hyatt Place Richmond Airport, responded to this review

Dear Guest, Thank you very much for your important feedback. We review all comments and we appreciate your time and consideration. We always strive to accommodate our guests to the best of our ability & brand promises,reviews such as yours do encourage us and our staff members. Once again thank you for staying with us and we certainley hope to... More 

San Diego, CA
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 20, 2015

Had a one night stay at the Hyatt Place near the Richmond VA Airport. The hotel is clean and very well kept. The staff was friendly and helpful for our short stay. We had been delayed in ATL due to weather and got in about 1am, was given a friendly welcome by the night desk. Quiet, well laid out room.... More 

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NICK P, Manager at Hyatt Place Richmond Airport, responded to this review

Dear Guest, Thank you so much for taking the time to let other potential guests know that we are the place to stay when visiting Richmond. I appreciate all the great feedback you presented. We look forward to welcoming you back as part of our family in the future. Warm Regards, Nick P. More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed May 11, 2015

Always expect clean room, modern interior, great service, good price. Reception clerk had the sofa bed opened and made up before we arrived when he learned our flight was delayed and that we will only be arriving at 0230a with 3 kids.

Review collected in partnership with Hyatt Hotels

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