We stayed here and thought that our room was quite comfortable. We saw no evidence of filth and bedbugs as detailed in another review. The hotel is in a rough part of downtown Richmond, and although only a block away from the top-rated Jefferson Hotel, this block makes quite a difference. You don't feel safe walking around here. I found... More

Bed bug infestation. They were biting me all over my face and neck, I though I an allergic reaction. Went to the doctor and it was bed bug bits. Called my employer and they promiised to do something. I don'tunderstand why I keep being sent to that property, The restaurant food is gross. The critical violations on the vhd official... More

This was my second stay in the Doubletree Richmond. Nothing has changed much since then. It is still a good hotel, but not great. Location is great, especially for activities at VCU (which is why we were there this time), for the museums on Boulevard, or for Carytown. Location is not bad for activities in downtown Richmond. The restaurant is... More

We planned to stay here overnight and booked through Expedia. Unfortunately, snow cancelled our trip. I called the hotel who said they were getting lots of cancellations but because the room was booked through Expedia we would need to call them. Expedia was willing to refund the room because the cancellation was due to weather. The hotel however, refused to... More

We had our company Christmas party, the party was set up very nicely and the food was devine. I stayed in the hotel and my accomodations were great. The room was comfortable and relaxing. The associates at this hotel were very helpful and polite. I definetly will use them anytime I need a place to go.

Good-size rooms, fast elevators. Iffy location, but at least close to the good restaurants at the Thomas Jefferson. Carpets stained, tub with painted over cracks. Snack store never open. Decent bar, so-so food. Full during the local marathon. Not sure it would be otherwise.

nice folks and lobby/bar area, but room had lots of carpet staining, chair stains, HUGE room, but bathrooms was so tiny you couldnt shut the door and stand at sink or toilet...little frig and microwave just sit stacked at the side like a dorm (no cabinet), no hangers in closet, furnitre finish in bath and room needs re-done (looked very... More

Stayed here when it was a Radisson, and it needed a change. Booked here earlier this year after the change to a Doubletree and had some issues. I expressed my concerns to Mgmt. and they offered me a good rate when I returned. Most recent visit a total change-over! Great front desk, roomy, clean, comfortable room (the corner kings are... More

Richmond was added to my sales territory just this year and I have been traveling there regularly since then. I stayed at a few different hotels before I found the Doubletree. Now I won't stay anywhere else. It is in a wonderful safe and charming location. The lobby is a nice intimate size and not overpowering (feeling like a train... More