Recently stayed here on a $59/night + tax, no-refund, use-it-or-lose-it advance purchase rate. You can tell it's an older hotel thats been nicely remodeled. I had a corner king room with small fridge and micro. As others have said, the bathrooms are a joke. It's clear that they are from a time when they were an afterthought rather than a... more

I booked this hotel through priceline a couple days before our stay. Before we arrived I called to confirm the room, I was told it was a double bed smoking room. I asked nicely and they changed the room to a king bed non-smoking room. We were on the 14th floor of the hotel with a great view of the... more

Stayed during college visit to VCU. Great location right near school neighborhood. Cute lobby with a bar. Staff very welcoming. Daughter liked the warm chocolate chip cookies they gave us at check in. Had to pay extra for valet parking but it is the city. Room was good and comfortable with beautiful view of city and old Jefferson Hotel. Gourmet... more

I was totally impressed with Rick the Rooms Manager. He was there when I woke up in the morning and still there when I return late at night. He was always courteous and very helpful. Your company is lucky to have such a great employee. more

The room was clean and the bed was comfortable. The design of the bathroom is ridiculous, very small and not at all convenient for two people to be getting ready for the day at the same time. We had two dinners and one breakfast at the restaurant. The dinners were both very good, the breakfast was ok. Some of the... more

Was in town for a student conference and there was some miscommunication for breakfast for conference participants. The GM on Duty as well as a few other hotel was trying to figure out the problem. The hotel staff blamed the conference staff, but the conference staff had proper and correct paperwork, and eventually the hotel also found the correct paperwork... more

Staff was very friendly. Great location. Close to all the downtown attractions and restaurants. Our room had awesome views of the city. The room was very spacious and comfortable. more

The staff here is so nice! Great location right in the middle of downtown, but not on a main road. Close to food both downtown and by the college. The room was spacious and old, but remodeled and very nice. My room was quiet even though I was right next to the elevator. At check in you get this delicious... more

Signed up for the Richmond Marathon rather late but was able to book a room at this hotel. Rooms were comfortable and quiet. Had my 5 yr old and spouse came with me so the wide screen TV was nice for them to watch while I ran. Also conveniently located to museum. The hotel arranged for a driver to take... more