We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 82 Richmond hotels

DoubleTree by Hilton Hotel - Richmond Downtown

3.5 of 5 Hotel   |   301 West Franklin Street, Richmond, VA 23220
Hotel deals
Hotel website
Hotel amenities
Special Offer
2X HHonors Points
DoubleTree by Hilton Hotel - Richmond Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Bookmark
You added DoubleTree by Hilton Hotel - Richmond Downtown to your Saves list
Ranked #34 of 82 Hotels in Richmond
A recent review
4 of 5 stars reviewed 3 days ago
John S Richmond, VA, United States
Write a Review

542 reviews from our community

Traveler rating
    155
    163
    134
    51
    39
See reviews for
144
99
45
186
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (542)
  • Mar-May only
    (139)
  • Jun-Aug only
    (162)
  • Sep-Nov only
    (151)
  • Dec-Feb only
    (90)
All months
Richmond, VA, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I enjoyed my stay at the Doubletree in Richmond VA. The hotel is within reasonable walking distance to several good restuarants (vegan and regular), VCUs campus, etc. I will stay there again next year.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at DoubleTree by Hilton Hotel - Richmond Downtown, responded to this review

Dear John S, Thank you for your time in reviewing our hotel. I'm delighted to hear you enjoyed our location and that you had a nice time exploring the area. Please visit us again soon. Best, Toni Pinto General Manager More

Woodbridge, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The service was great! Just wish our room was ready on time, we checked in over an hour past normal check in time. I was disappointed after traveling to have to wait for a room. Other then that it was clean and we enjoyed our stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Charlottesville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Except for the tiny elevators, this hotel was lovely. There is a Starbucks in the lobby that is open early if the in-room coffee isn't enough. Great staff, friendly and helpful. The valets were particularly excellent. Parking was a problem only if you needed to get something from your car before departing, as the valets had to accompany you or... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at DoubleTree by Hilton Hotel - Richmond Downtown, responded to this review

Dear Laura L, We are thrilled to hear that we provided you with a comfortable stay. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Toni Pinto... More

Lexington, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The staff was friendly, it is a great location for the Richmond Marathon. The hotel restaraunt food was average for a hotel but decent. Valet parking $20 per night or fend for yourself. I chose valet parking not knowing the area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at DoubleTree by Hilton Hotel - Richmond Downtown, responded to this review

Dear Heather H, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your... More

RICHMOND, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Everyone was very friendly, very clean, morning buffet had a ton of choices and the food was good, room was spacious and comfortable. Convenient location plus mny other food establishments within walking distance. Only "problem" was that were was no Coke Zero anywhere!!! Definitely will stay there again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at DoubleTree by Hilton Hotel - Richmond Downtown, responded to this review

Dear Tonya G, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable, breakfast tasty and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Toni Pinto General Manager More

Tampa, Florida, United States
1 review
1 of 5 stars Reviewed 1 week ago NEW

My room had ripped carpet, dirty sheets and damaged furniture. I called the downstairs office from my room to complain. They hung up on me. I have pictures of the damage. I then called the corp offices and never received a call back. The front desk clerk was wearing slippers behind the desk. I noticed it when he went to... More

Was this review helpful? Yes
ConcordHospitality, General Manager at DoubleTree by Hilton Hotel - Richmond Downtown, responded to this review

Dear Patrick S, I'm so sorry for your poor experience at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements; I'm sorry we did not address your concerns when they were first reported. We take pride in providing the best accommodations and service so our lapses during your stay... More

1 review
5 of 5 stars Reviewed 1 week ago

Excellent, all around a very good stay. I had no complaints. Room was beautiful, big TV, comfy bed. Bar and restaurant downstairs were convenient and tasty, service was unparalleled. Starbucks right there in hotel. Quick walk to food options.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at DoubleTree by Hilton Hotel - Richmond Downtown, responded to this review

Dear 620jennas, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities, service and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Toni Pinto General Manager More

Fincastle, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

A hotel in need of renovation! Great location in center of Richmond, but sorely in need of renovation to aging infrastructure. This should be done floor-by-floor... but seriously, let's get on with the renovation.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at DoubleTree by Hilton Hotel - Richmond Downtown, responded to this review

Dear George S, I’m sorry that our accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we did not impress. I appreciate you noting our good location. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us.... More

Woodbridge, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The DoubleTree Hilton Hotel in Richmond is well maintained and comfortable. The hotel staff is very friendly and helpful. There are two drawbacks regarding the hotel, however. Only valet parking is available (not self park unless you park on the street which is not a particularly favorable option) at a nightly fee of $20. Also the hotel has corner King... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at DoubleTree by Hilton Hotel - Richmond Downtown, responded to this review

Dear Norman H, We are thrilled to hear that we provided you with a comfortable stay. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Toni Pinto... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel is very pleasant and a good location, close to downtown and VCU but it is a little tired and many things are needing an upgrade. The staff were functional rather than welcoming or friendly. The breakfast was great and the evening meal also very good.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at DoubleTree by Hilton Hotel - Richmond Downtown, responded to this review

Dear Nick L, We take pride in providing the best accommodations and service so our lapses during your stay are being taken very seriously. I appreciate you noting our good location and tasty food. We hope to see you again on a return visit. Best, Toni Pinto General Manager More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree by Hilton Hotel - Richmond Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel - Richmond Downtown

Address: 301 West Franklin Street, Richmond, VA 23220
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel - Richmond Downtown 3.5*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, Travelocity, Hilton Hotels, Expedia, getaroom.com, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your DoubleTree by Hilton Hotel - Richmond Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Richmond
Richmond Doubletree

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (69)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (1)
Viewed
View from room (2)
Viewed
Bathroom (6)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Pool/beach area (2)
Viewed
Room/suite (10)
Viewed
Dining (1)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay