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All 81 Richmond hotels

Comfort Inn Conference Center Midtown

2.0 of 5 Hotel   |   3200 West Broad Street, Richmond, VA 23230
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Comfort Inn Conference Center Midtown
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52%
Ranked #42 of 81 hotels in Richmond
A recent review
5 of 5 stars reviewed 2 weeks ago
N Michael M Mountain City, Tennessee
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141 people have reviewed this hotel

Traveler rating
    29
    42
    24
    17
    29
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35
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46
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • French first
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  • Any
English first
Mountain City, Tennessee
2 reviews
5 of 5 stars Reviewed 2 weeks ago

From the welcome upon check-in, to the upgrade of our room, we felt comfortable and right at home. All the personnel were professional, helpful and above all responsive to our needs. In particular Ms. Stephanie. Would definitely stay here the next time we are in Richmond, Virginia! The room was spacious with 2 very comfortable queen beds and a pullout... More

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Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

Great hotel and staff with awesome rates and group rates and conveniently located near the Washington Redskins Training Center with easy access to downtown area and restaurants. The staff was friendly and always eager to help. The older rooms are kept really clean and fresh and the newer rooms are simple and nice. Overall a great hotel to stay at!

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Room was older but clean. Plenty towels. Allowed Pets. nice helpful staff. Continental Breakfast. Easy access to Restaurants and other areas. Would stay again. There are some cosmetic damages since the hotel is older and considering that it is downtown Richmond this was not an issue.

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comfortinn258, General Manager at Comfort Inn Conference Center Midtown, responded to this review

Thank you for your review and we hope to see you again soon! More

Williamsville, New York
1 review
1 of 5 stars Reviewed 4 weeks ago

DO NOT STAY HERE.....WORST EXPERIENCE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have never in my decades of travel ever experienced such absolute false marketing for a "conference center and hotel" as I did in Richmond. It has been my experience, when one sees the word conference center in the description, you will be in staying in a safe, clean environment surrounded by professionals. At... More

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comfortinn258, General Manager at Comfort Inn Conference Center Midtown, responded to this review

Hello Jennifer Again we apologize that we did not meet your expectations during your recent stay. We currently have upgrades in progress through out the hotel to ensure guest satisfaction. We are in a historical industrial area with one of the major local news station across the street. During our upgrades we will make improvements outside as well. For your... More

Roanoke, Virginia
2 reviews
3 of 5 stars Reviewed March 10, 2014

The hotel is old and in need of a major overhaul. It is clean and the staff was very nice. I had a very good experience at the front desk. I desperately needed a form printed off the internet. When I asked the front desk clerk (Stephanie) for help, she looked up the website for me and printed the form... More

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comfortinn258, General Manager at Comfort Inn Conference Center Midtown, responded to this review

Thank you for your feedback! We currently have upgrades in progress through out the hotel to ensure guest satisfaction. We hope to see you again in the future! More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 7, 2014

Absolutely horrid hotel. Beds have crevices in the mattresses, only one elevator is working, although no signs are posted saying one is out of commission, overall maintenance level of the hotel is very poor: molding missing or in place but damaged/no paint, covered parking is not well lit/security risk, the roof of the covered parking (which is a raised parking... More

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comfortinn258, General Manager at Comfort Inn Conference Center Midtown, responded to this review

Hello I am disappointed hear of your stay as you have described. We apologize for not providing you with the up most in customer satisfaction. If you have time please contact us directly with the details of your stay as this will help ensure future guest satisfaction. We do have upgrades to the hotel in progress that we feel will... More

Richmond, Virginia
1 review
5 of 5 stars Reviewed March 2, 2014 via mobile

I stayed in this hotel February 28 in March 1st and had two rooms. The staff was very friendly and professional. Stephanie helped me with all the local attractions and gave me a map with all the places to see. If she is not a manger, she should be. The young lady that worked overnight Leah was very helpful when... More

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comfortinn258, General Manager at Comfort Inn Conference Center Midtown, responded to this review

Thank you for your feedback! We hope to see you again soon. More

1 review
4 of 5 stars Reviewed February 28, 2014

I've stayed here and I have had no problems with any of the staff at all. If I needed something or if I had a question, they helped. The rooms are decent especially for the price. When I'm in town I will choose to stay here because I feel safe and they know how to treat their guests. They are... More

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comfortinn258, General Manager at Comfort Inn Conference Center Midtown, responded to this review

Thank you for your feedback! More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 26, 2014

I stay at a lot of hotels, this hotel is the most unprofessional! Their staff literally sucks!! I called the night before to make a reservation with early check in they stated they had me, I get their the lady at the front desk is obviously high the poor old woman literally had to repeat her room # 6 times... More

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comfortinn258, General Manager at Comfort Inn Conference Center Midtown, responded to this review

I am so sorry to hear your experience as you have described. I assure you the service you described is not the quality of service we normally deliver. If you have time please contact us directly with more details and your confirmation number to assist us as we address your concerns. We try to accommodate guest requests for early check... More

Wilmington, Delaware
1 review
5 of 5 stars Reviewed February 13, 2014

Extremely friendly and helpful staff. And the value here is no joke — excellent location, serviceable room, really low price. To quote another reviewer: "The property — particularly the lobby — is a little dated but the room itself was pretty good and they allowed pets for only $25 extra per night."

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Additional Information about Comfort Inn Conference Center Midtown

Also Known As:
Comfort Inn Conference Center Midtown Hotel
Comfort Inn Conference Center Midtown Hotel Richmond
Comfort Inn Midtown
Address: 3200 West Broad Street, Richmond, VA 23230
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Conference Center Midtown 2*
Reservation Options:
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