I shared a double with a friend before the Cap2Cap 100-mile ride, needing a good night's sleep. When I walked in I immediately said "this was a smoking room." My friend responded it was indeed, non-smoking, and that's the problem. My eyes burned all night. I did not find the bed to be comfortable at all -- way too soft.... More

I'll start with the good: the beds were comfortable, the room was mostly clean, the breakfast was better than most hotels of this caliber, and the desk clerk (Matt) was outstanding. Here's the bad: First, I had to change rooms due to an unidentifiable knocking sound. Not a biggie, and Matt was most accomodating. My new room had no clock... More

This is the second year we have stayed at this hotel with our 6th grade group. It is a good price for comfortable room and a great, full breakfast, but in a more run-down part of town. It is also convenient for the tour bus to be able to park on the side street right beside the back entrance for... More

This is certainly not the best place I've ever stayed, not even the best placed I've stayed in Richmond. But is is centrally located and the cost can't be beat ($59/night including parking, free Wi-Fi and breakfast!). I was in town for a conference and just need a placed to crash at night. This certainly served that need.

We enjoyed our stay at the Comfort Inn because of its proximity to many of the sites we had come to see in Richmond. The staff were all helpful and friendly, service was very good as was the generous breakfast.We also enjoyed the Indian restaurant across the street so it was a very convenient and enjoyable stay.

During the last year I have stayed at this hotel at least five times. I have found the hotel to be clean and sufficient. The rooms I have stayed in are what I would call your typical "hotel" room, the ones with an adequate bed and a good selection of TV channels. The employees I have interacted with have been... More

The staff is quiet and efficient, but not exactly 'outgoing'. You have to ask very specific questions to get generic answers. The hotel itself has seen (I hope) better days. Many areas were closed off. I was there for a business trip, noted that there wasn't much support from the hotel staff for the meeting set-up or presentation, which is... More

This was my second stay at this hotel and was very happy with the staff and their complimentary breakfast they provided to us each day. The covered parking is a plus especially when it's raining and you don't have an umbrella. Easy access to downtown Richmond, and the restaurants.

My sister and brother-in-law were involved in a head-on collision; he was taken to VCU Trauma Center. We left from Palmetto Fl and called ahead to make a reservation. We spent 3 days there and found the hotel convenient to the hospital. We had a problem with a barking dog next to our room and the office staff immediately switched... More