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Candlewood Suites Richmond Airport

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5400 Audubon Drive, Richmond, VA 23150
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Candlewood Suites Richmond Airport
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Candlewood Suites Richmond Airport
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189 Reviews from our TripAdvisor Community

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Traveler rating
    126
    44
    14
    5
    0
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61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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BRONX, NY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times. It is usually my go to hotel when I must overnight in Richmond. This last time I booked my room with points and at check in gave them my credit card as usual. When I checked my statement I was charged $20. I called the hotel and was told it was a... More 

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Philadelphia, PA
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed one night at this hotel during a long road trip. I picked the hotel mostly for the location and easy access of the highway, but was pleasantly surprised The room itself was very nice. Small but nice kitchen with full refrigerator, stove, dishwasher, microwave, etc. Also came fully stocked with dishes, pots, pans, etc. The... More 

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Manhattan, Kansas
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here with a buddy I haven't seen in a few years, and we were very comfortable. Each bed was spacious and well-kept, and the mini-kitchen was great for the few amenities we wanted. You really can't walk anywhere from here, so don't come thinking that you'll park and then get to stretch your legs a little: the rooms... More 

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Lubbock, Texas
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family was supposed to arrive on a flight to Richmond, Virginia at midnight, but thanks to Tropical Storm Bill, we didn't arrive from DFW until after 3am. I knew that the last shuttles to the hotels had stopped running hours ago, so I called to ask what they suggested for transportation. Melissa Taylor from the night desk answered, apologized... More 

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South Yarmouth, Massachusetts, USA
Level Contributor
127 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel during our ride from Florida to Cape Cod. This Candlewood property is as good as any in the Candlewood chain. It is very close to Richmond International Airport so at 6 AM when the first plane takes off you know where you are. This is good if you are flying out but not so good... More 

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Altamonte Springs, Florida
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 23, 2015

This is a wonderful location to stay while in the Richmond area. The airport is close, there is a large mall area not far and Richmond is just minutes away. With that said the hotel it's self is newer and nicely decorated, relatively clean. You get maid service weekly, which can be very good to mediocre. The room I had... More 

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Wilmington, Delaware
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

Love this hotel! It was my second stay, and it's pet friendly. Very close to the airport, and there's a large shopping center within 2 miles. The hotel is clean and very nicely decorated. Loved the full kitchen (although I didn't get to use it much this time around). It's not the Ritz-Carlton, but it's a great hotel for the... More 

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Vero Beach, Florida
Level Contributor
175 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed May 14, 2015

We stayed at this long stay hotel because of good reviews. Although it costs as much as nearby full service hotels, there is no maid service, the rooms were only moderately clean, the air conditioning was either freezing or stuffy, and there are no pet-free rooms for allergy sufferers. There are no ice machines because there is "full size appliance"... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Richmond Airport, responded to this review

Dear lga311, Thank you for taking the time to write your review following your recent stay. We work very hard to ensure our facilities and service are superior and we strive to be the best Candlewood Suites around. I sincerely apologize that our amenities and room conditions fell below your expectations. I assure you the feedback we receive will be... More 

Fieldale, Virginia
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 6, 2015

Our room was large and clean. It had a full kitchen. We were close to lots of resturants and shopping. The staff was friendly and helpful. Our room was next to the elevator which meant we could hear people getting on/off. That was annoying late at night. The room needs more insulation around the door.

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Pearl River, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 24, 2015 via mobile

Hotel wad excellent. Was so surprised how big the rooms were and how clean they were. The staff was awesome. They were so friendly and knowledgable. I was so pleased with my stay. The bed was so comfortable and I slept so well. I am looking forward to staying there again.

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