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Candlewood Suites Richmond Airport

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5400 Audubon Drive, Richmond, VA 23150
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Candlewood Suites Richmond Airport
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186 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lubbock, Texas
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our family was supposed to arrive on a flight to Richmond, Virginia at midnight, but thanks to Tropical Storm Bill, we didn't arrive from DFW until after 3am. I knew that the last shuttles to the hotels had stopped running hours ago, so I called to ask what they suggested for transportation. Melissa Taylor from the night desk answered, apologized... More 

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South Yarmouth, Massachusetts, USA
Level Contributor
117 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel during our ride from Florida to Cape Cod. This Candlewood property is as good as any in the Candlewood chain. It is very close to Richmond International Airport so at 6 AM when the first plane takes off you know where you are. This is good if you are flying out but not so good... More 

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Altamonte Springs, Florida
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a wonderful location to stay while in the Richmond area. The airport is close, there is a large mall area not far and Richmond is just minutes away. With that said the hotel it's self is newer and nicely decorated, relatively clean. You get maid service weekly, which can be very good to mediocre. The room I had... More 

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Wilmington, Delaware
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

Love this hotel! It was my second stay, and it's pet friendly. Very close to the airport, and there's a large shopping center within 2 miles. The hotel is clean and very nicely decorated. Loved the full kitchen (although I didn't get to use it much this time around). It's not the Ritz-Carlton, but it's a great hotel for the... More 

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Vero Beach, Florida
Level Contributor
175 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed May 14, 2015

We stayed at this long stay hotel because of good reviews. Although it costs as much as nearby full service hotels, there is no maid service, the rooms were only moderately clean, the air conditioning was either freezing or stuffy, and there are no pet-free rooms for allergy sufferers. There are no ice machines because there is "full size appliance"... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Richmond Airport, responded to this review

Dear lga311, Thank you for taking the time to write your review following your recent stay. We work very hard to ensure our facilities and service are superior and we strive to be the best Candlewood Suites around. I sincerely apologize that our amenities and room conditions fell below your expectations. I assure you the feedback we receive will be... More 

Fieldale, Virginia
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 6, 2015

Our room was large and clean. It had a full kitchen. We were close to lots of resturants and shopping. The staff was friendly and helpful. Our room was next to the elevator which meant we could hear people getting on/off. That was annoying late at night. The room needs more insulation around the door.

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Pearl River, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 24, 2015 via mobile

Hotel wad excellent. Was so surprised how big the rooms were and how clean they were. The staff was awesome. They were so friendly and knowledgable. I was so pleased with my stay. The bed was so comfortable and I slept so well. I am looking forward to staying there again.

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Tidewater, Virginia, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 5, 2015

The hotel is very nice. The rooms and amenities were "ok" but the staff is excellent and made sure our stay was wonderful. The front desk clerk (male, glasses) Friday night 4/3 was really really nice and accommodating. Irvin (from Blacksburg) was also wonderful and extremely helpful. Only recommendations I have are to include lotion in the rooms (& shower... More 

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Richmond, Virginia
1 review
5 of 5 stars Reviewed April 5, 2015

i really enjoyed my stay at candlewood suites they have two of the most excellent hotel guest service workers Nathan & Melissa were two of the most greatest of all when ever im in richmond i wouldnt think twice about where me an my family will be staying they were kind an very pleasant i give them 10 stars in... More 

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed April 1, 2015

I stayed at the Candlewood Suite in Richmond, VA and everyone was so, very pleasant and helpful: Brian Willis (Operations Manager), Nathan Blackwell (Front Office Supervisor) Amy Vrable (Director of Sales) and many other employees I will come back when I ever visit VA again I also, will recommend people to stay at this facility too!!

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