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All 82 Richmond hotels

Candlewood Suites Richmond Airport

2.0 of 5 Hotel   |   5400 Audubon Drive, Richmond, VA 23150
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Ranked #8 of 82 Hotels in Richmond
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
vvv3 Boston, Massachusetts
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163 reviews from our community

Traveler rating
    110
    36
    13
    4
    0
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52
34
16
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Top Contributor
128 reviews 128 reviews
50 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night based on the great reviews. Unfortunately, the room we were given was disappointing. While the room was relatively large, the layout was terrible. The bed was crammed into a strange corner, such that there was less than one foot of space between it and the wall on one side (making it almost impossible for a... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for just one night, great clean place to stay. Greeted by friendly staff. The rooms had awesome amenities, it would be a perfect place to stay for long periods of time. It is also pet friendly.

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel. My family and I just stayed for the night but we were greeted with such a friendly staff!! Hotel is located in a great location. Candlewood was very clean and the beds were very comfortable. We would definitely go back and will recommend the hotel to all our friends and family

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Athens, Georgia
Top Contributor
114 reviews 114 reviews
12 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were driving south on I95 to North Carolina and became tired - dog tired so pulled off here. We had seen the reviews in Trip Advisor and decided to stay here on the strength of those reviews. We had stayed at a Candlewood in April. This one charged 75 dollars for our dog whereas the other one charged only... More

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Wilkes-Barre, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Although my stay at Candlewood Richmond was cut short, I will most definitely stay there again when I'm in the area. The staff went above and beyond to make sure I was satisfied with everything. I will recommend this hotel to everyone!!!

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Harpenden, UK
Top Contributor
184 reviews 184 reviews
171 hotel reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed September 14, 2014

I've never stayed in a Candlewood Suites before, but this place was really good and I'll certainly use the chain again. Our room was very big and well-equipped with a full kitchen. It's built for long-stay guests, but happy to accept overnighters, and the rate was really keen. My only complaint was that the only place to smoke outside in... More

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Waverly, Tennessee, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed September 7, 2014

Allow me to again recommend the Candlewood Suites, Richmond Airport for this team of folks are second to none!!! I have been challenging at times, but they always rise to the occasion. They have been right on target to meeting my room requirements which have included last minutes requests needing multiple rooms. Cleanliness is a must and attention to detail... More

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CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Don L, Wow, thank you again for such a fantastic review you have given us here at Candlewood Suites Richmond Airport! I assure you none of your requests would ever be seen as challenging, as we love to welcome back such a wonderful guest! We will make sure to keep everything just as immaculate as you love it to... More

1 review
5 of 5 stars Reviewed September 6, 2014 via mobile

I have been staying with candlewood suites for about five years and the staff is awesome and very accomadating. The rooms are are clean and comfortable. We will continue to stay at candlewood suites in the future.

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CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear kbs3, Thank you for all of your wonderful words, and thank you even more for your continued loyalty to our hotel and our team! We will promise to make sure everything you love about us stays just the way you want it for many years to come! Until we see you again! Sincerely, Chris Mays General Manager More

Newfoundland, Pa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2014

We had a short, overnight stay on our way down to North Carolina. We loved the space in the suites, the cleanliness of the room, and the fact that the room was equipped with everything we needed. Staff was helpful and friendly. It was in a great location as well, as we were able to get on and off the... More

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CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Bewicks2, Thank you for such a wonderful review of our hotel here at Candlewood Suites Richmond Airport. We work very hard to make sure all of our guests feel right at home, and our housekeeping team has been doing a fantastic job at keeping everything in immaculate order. I am glad to hear our location turned out to be... More

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed August 4, 2014

My stay at your facility was not only enjoyable due to the cleanliness of your room but mostly because of your night auditorium Melissa Taylor. She was an absolutely pleasure and welcomed us with a genuine friendliness. I would definitely come stay another weekend and will be referring to friends and family. Great customer service skills, please make sure you... More

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CMays804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear jenn602, Thank you for the time to write such a kind review of our hotel. Thank you for the praise in regards to the cleanliness of our property, our housekeeping team works very hard every day; as well for the kind words towards our night auditor Melissa, she has proven time and time again to be such a valuable... More

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Additional Information about Candlewood Suites Richmond Airport

Address: 5400 Audubon Drive, Richmond, VA 23150
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Richmond Airport 2*
Number of rooms: 103
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Also Known As:
Candlewood Suites Richmond Airport Hotel Richmond

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