Bad service at the front desk, room service, and restaurant -- not unpleasant, just extremely inefficient. Otherwise a standard HGI. There are better places to stay in Richmond. more

Another review stated he felt the rooms were average . . . unless there are different room types, I would not say this is the average HGI room. Because the hotel is within the old Miller Rhoades department store building, you have great high ceilings and large windows combined with the latest HGI room package, which is not what you... more

First of all, a note that this should be in the "Hotel" heading and not the "Inns." It is, after all, a Hilton, not a mom and pop inn. As for the hotel, it's absolutely excellent. This is not intended to be a luxury hotel, but at first glance it feels like one. It is not a cookie-cutter property. This... more

We travel to Richmond a few times a year to visit family and were pleased to discover the new Hilton Garden Inn. It is very clean and the public areas are very spacious. The rooms are small-ish, but very clean and the bed was amazingly comfortable. The valet parking dudes are just great - we paid only $18 for the... more

Although New with Polite Staff, mandatory Valet Parking @ 17 Dollars was absurd. Typical HGI Room.. No Complaints there. Breakfast Room VG with VG Service. Dining Room and Bar Poorly Laid out & run. Eat somewhere else, really poor food. Would not stay again. more

I stayed at the Hilton to attend a college graduation that was held two blocks away at the Richmond Coliseum. The hotel is very new. I was impressed with the room and the hotel staff was very accomodating and pleasant. They also have a breakfast buffet ($12.95) which I and others in our party enjoyed. There was valet parking for... more

I stayed at the brand new Hilton Garden Inn located across the street from the Convention Center in May of 2009. The hotel virtually sparkles, it's so new. Very attentive staff, 24 business center, a nice pool and workout area, along with a typical--yet nice--restaurant made for a great conference experience. more

We really enjoyed our stay at the Hilton Garden Inn- Downtown Richmond during the Nascar Race weekend (May 2nd, 2009). This hotel is ideal for Nascar weekend. HGI is clean and comfortable and also within close walking distance to the Free shuttle to the race (at the Colliseum). No race day traffic to deal with at all. We arrived at... more

This is a very nice, clean hotel. We stayed for 3 days during the JamFest Nationals Cheer & Dance Competitions. All of our rooms were very comfortable and all of the front desk, valet, housekeeping staff were extemely helpful and friendly. However, the restaurant downstairs was absolutely terrible (not the food-it was pretty good-, but the service). We waited two... more