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Wingate by Wyndham- Richmond/ Short Pump

2.5 of 5 13991 North Gayton Road, Richmond, VA 23233
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Certificate of Excellence 2014
Wingate by Wyndham- Richmond/ Short Pump
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Wingate by Wyndham- Richmond/ Short Pump
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680 reviews from our community

Traveler rating
    314
    215
    95
    38
    18
See reviews for
306
122
29
158
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Newport News, Virginia
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

You get what you pay for with this one. (Pregnant Mom and her Husband) The Room Specs: Our specific room was on the second floor. For two people the main room has plenty of space, but as far as the bathroom is concerned, there can be only one! My husband and I are big folks so trying to squeeze past... More 

Was this review helpful? Yes
Staunton, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

We've been visiting for years and it has been consistently clean and comfortable for a moderate cost. The food bar is very nice....and has coffee even when we arrive in the afternoon....and maybe cookies. It even has underground parking...wonderful during hot sun or ugly weather.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Midlothian, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay was excellent and we will definitely spend more getaway time at this hotel in the future. There was an awesome indoor heated pool and relaxing whirlpool that my son and I enjoyed tremendously. Omar at the front desk and Esther in housekeeping represented the property well, while providing top notch service that made our stay that much more... More 

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Nottingham, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

All was good. The only thing is the bath tub was very slippery and need something in the bottom of it to keep from falling.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Titus W, General Manager at Wingate by Wyndham- Richmond/ Short Pump, responded to this review

Thank you for taking time to share your insights with us. It is always helpful to hear the voice of our guests and we will certainly address your concern regarding the tub surface. We are glad to know you had a good stay and hope to see you again soon. More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived and the staff was extremely helpful and nice. We enjoyed our stay and our room was immaculate. But, when we got home I noticed bed bug bites all over my stomach, back, hips and buttocks. So sad about this, we're currently washing all of our linens and hoping we didnt bring them home. We stayed in room 306.

Was this review helpful? Yes 2
Titus W, General Manager at Wingate by Wyndham- Richmond/ Short Pump, responded to this review

Please note that this room was inspected by professionals and no bed bugs were present. Your assumption that your bites came from this hotel is speculation and also untrue. We have requested this false report be removed as it is very misleading to all. More 

Dallas, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

Nice and clean but the alarm clock wasn't set to the correct time. Asked front desk for help and they said they didn't know how to do it. Housekeeping did not replenish toiletries, stayed 4 nights. No replenishment. The AC/heater window unit was loud. Internet was spotty.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Titus W, General Manager at Wingate by Wyndham- Richmond/ Short Pump, responded to this review

Thank you very much for your valuable feedback regarding your stay. I apologize that your experience was less than excellent as is always our intention. We have addressed each of your concerns and hope you will return again soon. More 

A TripAdvisor Member
3 of 5 stars Reviewed 3 weeks ago

I've stayed at this establishment many times. Usually always liked it. They have a bar and food in the evening but when I went at about 7:30 at night, no bartender, even though they had some customers drinking. Waited about ten minutes and left. Went to the room and the ice machine on that floor did not work. Just a... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Titus W, General Manager at Wingate by Wyndham- Richmond/ Short Pump, responded to this review

Thank you for sharing your experience with us. We are dedicated to providing exceptional service and great experiences. We have addressed each of your concerns and hope you will try us again in the future. More 

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Additional Information about Wingate by Wyndham- Richmond/ Short Pump

Address: 13991 North Gayton Road, Richmond, VA 23233
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wingate by Wyndham- Richmond/ Short Pump 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Hotel Style:
#15 Romantic Hotel in Richmond
#16 Family Hotel in Richmond
#18 Business Hotel in Richmond

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