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Wingate by Wyndham- Richmond/ Short Pump

#21 of 84 Hotels in Richmond
Certificate of Excellence
2.5 of 5
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13991 North Gayton Road, Richmond, VA 23233
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Wingate by Wyndham- Richmond/ Short Pump
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Ranked #21 of 84 Hotels in Richmond
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
mslavonya2002 North Potomac, Maryland
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764 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Potomac, Maryland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My and my mother recently stayed at the Wyndham for the weekend. The rooms were in immaculate condition, nice breahkafst menu items and great location near the shopping malls and big franchises. From the time we checked in, we were greeted with a smiling face (Joan).

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King George, Virginia, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My fiance and I snuck away for his birthday weekend and couldn't have been more pleased with our hotel choice. The front desk was phenomenal, the place was clean, the room was comfortable and the breakfast was satisfying. We will be visiting again.

Review collected in partnership with Wingate by Wyndham

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Virginia Beach, Virginia
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for a night and the hotel was decent for the amount paid. Clean rooms, an adequate breakfast. My kids loved the chocolate milk. Would recommend staying here again, but not for a long stay.

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Fredericksburg, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

Hotel room was very large and clean. Very close to Short Pump Mall (about 0.8 miles). The breakfast was standard for most hotels that offer a free hot breakfast. This included (waffles, eggs, bacon, toast, bagels, milk, juice, coffee, etc.)

Review collected in partnership with Wingate by Wyndham

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Titus W, General Manager at Wingate by Wyndham- Richmond/ Short Pump, responded to this review

Thank you for taking time to share your thoughts with us as we are always striving to improve here at the Wingate by Wyndham in Short Pump, VA! We will certainly look forward to your next visit and are glad you chose to stay with us. More 

Tampa, Florida
4 of 5 stars Reviewed 2 weeks ago

Room was nice size and bed comfortable. Bathtub was slippery and I fell first night of my stay. I received no maid service during my stay and when I approached the maid on my floor I was told I wasn't on her list. I had to loan my iron to the marine staying in 526 to press his uniform as... More 

Review collected in partnership with Wingate by Wyndham

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Titus W, General Manager at Wingate by Wyndham- Richmond/ Short Pump, responded to this review

Thank you so much for your comments and helpful information. We are very concerned that you fell in the bath tub and hope you were not badly hurt. We have ordered more irons and replaced the missing ones. Thank you very much for your business and choosing the Wingate Short Pump. We hope you will visit again soon. More 

Cherry Hill
1 review
5 of 5 stars Reviewed 2 weeks ago

Breakfast was okay. Could have had a few more choices. The room was very clean and the staff was lovely.

Review collected in partnership with Wingate by Wyndham

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Titus W, General Manager at Wingate by Wyndham- Richmond/ Short Pump, responded to this review

Thank you very much for sharing your experience and observations with us. The voice of the guest is most important to all of us at the Wingate in Short Pump, VA. We will focus on providing a more varied selection of items on the breakfast bar as you have suggested. We do rotate certain items such as sausage, bacon and... More 

New Castle, Virginia
1 review
2 of 5 stars Reviewed 2 weeks ago

There was left over food in the refrigerator from a previous guest and 2 dirty Q tips on the bathroom floor.

Review collected in partnership with Wingate by Wyndham

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