We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Wingate by Wyndham- Richmond/ Short Pump

#20 of 82 Hotels in Richmond
Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
13991 North Gayton Road, Richmond, VA 23233
Special Offer
Plan Ahead, Save 15%
Wingate by Wyndham- Richmond/ Short Pump
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #20 of 82 Hotels in Richmond
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
henrydonaldk Northern Virginia
Write a Review

725 reviews from our community

Traveler rating
    336
    227
    101
    40
    21
See reviews for
323
132
29
172
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (725)
  • Mar-May only
    (198)
  • Jun-Aug only
    (199)
  • Sep-Nov only
    (213)
  • Dec-Feb only
    (115)
All months
Roanoke, Virginia
1 review
3 of 5 stars Reviewed 2 days ago NEW

I booked my stay through Booking.com which is my default agent. I placed my APPROXIMATE arrival time at between 4-5PM. My conference went over and I then went to dinner with my co-worker.I arrived at the hotel either just before or just after 8 only to be faced with "because you weren't here by 6,we canceled your reservation. " I... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

My daughter's father-in-law owns a Wyndham hotel, so she had some forms from the corporate office that gave us a discount. The manager was incredibly rude, saying she did not fill out the forms correctly and that he would allow no discount. When she tried to ask to fill them out correctly, he said she should have done so before... More 

Was this review helpful? Yes 1
Covington, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

no lock on door, called no one came stayed up till 11am for something called again no answer. I was alone female had to move furniture in front of door. Light broken in corner. Front desk person was gone a lot.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 2
Virginia Beach, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for 2 nights and everything was wonderful. Room was clean and inviting. They even made up the beds before our second night. The hotel was close to several restaurants of all kinds. I would highly recommend staying here.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 2
Stem
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW via mobile

Last night, May 16, 2015 I checked into the Wingate at it's Richmond VA Short pump location. After inspection of the room, specifically behind both queen sized beds, between the mattress and headboard ,I found human hair, dust, and what appeared to be mouse droppings. The amount of debris in both sleeping areas would have to have been left unclean... More 

Was this review helpful? Yes 1
East Greenwich
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

very clean, spacious, comfortable room; real queen beds, nice free breakfast, a little out of he way, but worth it for the great price

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Gainesville, Virginia
2 reviews
4 of 5 stars Reviewed 1 week ago

We had a horse event scheduled. The evening folks said they would have breakfast for us by 6:30am. The morning breakfast woman was grouchy and not helpful. The evening restaurant / bartender was wonderful and super funny. Rooms were large. Roll away cots were comfy. Donna at front desk super nice. Our reservation was messed up, but they fixed it... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Pocasset, Massachusetts
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights due to my daughter's graduation from VCU (she got her MSW YAY). Location is wonderful. Short Pump is a beautiful area. Be sure to check out the mall. The staff at this hotel was not friendly. Had 3 different desk clerks and 2 of them never even smiled. The one I saw most did not... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities