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The Berkeley Hotel

#18 of 82 Hotels in Richmond
Certificate of Excellence
4.0 of 5
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1200 E Cary St, Richmond, VA 23219
The Berkeley Hotel
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Ranked #18 of 82 Hotels in Richmond
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed December 16, 2014
JMV3154 Sayreville, New Jersey
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355 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Berkeley Hotel
See the most recent reviews
Sayreville, New Jersey
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 16, 2014

We stayed at the Berkeley before and our second visit this week was just as good. It was a Sunday night and we were upgraded to a junior suite, which was nice. The staff were very friendly, the room was clean and the location of this hotel puts you within walking distance of some great restaurants (The Tobacco Company Restaurant... More 

Was this review helpful? Yes 1
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your review. It is wonderful to hear from a repeat guest. On your next stay, the desk can give you some options to overcome possible noise issues. More 

Richmond, Virginia
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed December 15, 2014

The room was clean and large, but I definitely would not stay at this hotel again. We could not get the temperature of the room above 63 degrees despite the thermostat being set on 72 with the heat on, the valet took over 20 minutes to retrieve our car (on two occasions this was due to the front desk clerk... More 

Was this review helpful? Yes 2
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I am terribly sorry to hear of the issues you experienced during your stay. I would love the opportunity to make this up to you as what you describe is not normal to our operation. If you are open to communication, please reach our via email or phone: tquarles@berkeleyhotel 804-225-5142 More 

Virginia
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 6, 2014

We stayed the night before the Richmond half marathon. A car alarm went off at 2 am and continued for an hour. We were on a high floor and still could hear it very well. The room was clean but they really need to replace the windows so guests can get sleep.

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your review. I'm terribly sorry that car ruined your downtown stay with us. I do hope you will not allow that outside annoyance to keep you from staying with us again in the future. More 

Senior Contributor
36 reviews 36 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

Our second stay at the Berkeley. I asked for two rooms near each other because we brought family. They gave us two rooms that made a suite with an outer door we could close. It was a great arrangement. The staff was very welcoming and helpful and the breakfast (we had the quiche) was quite good. I've decided I like... More 

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for your review. It sounds like you had the opportunity to stay in our Owner's Suite. It is quite a good fit for all types of occasions with one king bed, two full sized beds and balcony views of the area. We look forward to you staying with us again when your travels bring you back... More 

Lowell, Massachusetts
Top Contributor
116 reviews 116 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 2, 2014

Recently stayed her for one night on a Road Trip. This is just a lovely, quaint hotel. We loved it. The room was tastefully decorated - very comfortable beds and room was quite large. We ate in their restaurant for both dinner and breakfast (actually breakfast came with our hotel rate) and both meals were yummy. We also had drinks... More 

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I love that you were able to use so many of the amenities and services that we have to offer! Please remember us when you return to Richmond. More 

Long Island, New York
2 reviews
5 of 5 stars Reviewed November 30, 2014

I loved it ,my room had a balcony ! Around the corner is weekend parking for 4.00$ The hotel charges 22.00$ for valet . The nightlife outside noise didn't keep me awake . I wished I had the energy to join them. We had come from the Lewis Finter Bontanical Light Show that was amazing too.

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your review. The balconies are quite a treasure in this downtown location and one of my favorite features. I hope you will think of us again when your travels bring you to Richmond. More 

Top Contributor
74 reviews 74 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 18, 2014

This is a nice, old, but nicely updated hotel with classy décor and interior decoration, unfortunately often ruined by the neighborhood. The bars and clubs empty their drunken masses onto the street and there's no attempt by the city to regulate the noise. These people run around screaming, yelling, fighting and setting off their car alarms. I'm not kidding about... More 

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Saint Petersburg, Florida, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 15, 2014

Rooms are nice but not large if you plan to spend much time in the room. Location is close to very nice restaurants and civil war history museums/sites. At this visit, there was considerable construction going on in the streets, parking was only by valet at extra $22/night and loud crowd noise on Sat night from street level. Friendly and... More 

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North Carolina Coast, North Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 9, 2014

Rooms are nice, and staff was friendly. Agree with other reviews that parking and noise are a problem. On Saturday nights, prepare for the drunks outside to keep you up. Hotel is near several clubs and bars. A party bus let out across the street and coupled with what seemed like the regular Sat. night crowd, we were awakened several... More 

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I am terribly sorry to hear you did not enjoy your stay with us. We are centrally located in Historic Downtown Richmond which is popular with locals and tourists. I would love for you to try us again as we have a variety of room types with different viewpoints to suit all travelers. More 

1 review
5 of 5 stars Reviewed November 9, 2014

I had to come into town last minute for a funeral unfortunately. So when checking hotels in the area I had heard about the Berkley. A family member suggested it to us over the Omni and the Marriott. And BOY were they RIGHT! We had an amazing stay!! A beautiful clean room with a terrace overlooking the historic downtown Richmond... More 

Was this review helpful? Yes
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for your Five Star Review! My condolences to you and your family. I am glad to hear we were able to provide a distraction during a difficult time. More 

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