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The Berkeley Hotel

#12 of 89 Hotels in Richmond
Certificate of Excellence
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1200 E Cary St, Richmond, VA 23219
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471 Reviews from our TripAdvisor Community

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There are newer reviews for The Berkeley Hotel
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Ligonier, Pennsylvania
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have passed by Richmond, VA many times and on our recent trip we decided to stay a couple of days. I picked the Berkeley Hotel because it is in a good location and many attractions are within walking distance. You never really know for sure until you get somewhere but we were pleasantly surprised! The hotel is quite nice,... More 

Helpful?
Thank gshwesternpa
Sanford
1 review
5 of 5 stars Reviewed 3 weeks ago

Great room and great service! Pleasant and professional staff! I look forward to staying again when I return to Richmond. I had an accident while in the city and the staff was very supportive in helping me.

Review collected in partnership with this hotel

Helpful?
Thank cindyj218
Chapel Hill
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything about this hotel is fantastic. Staff is friendly and responsive. The restaurant has excellent food and the bar is very comfortable and cozy. The location - Shockoe Slip - is a great area of Richmond. Lots of restaurants and bars - very walkable. I highly recommend the Berkeley when in Richmond!

Review collected in partnership with this hotel

Helpful?
Thank edwardg236
Middletown, New Jersey
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very clean, front desk very helpful. Room service prompt. Had an enjoyable time. All employees were helpful with suggestions to find local resturant. We were upgraded to a suite which was very comfortable. If my son gets into med school at vcu, it will be our hotel of choice.

Helpful?
Thank jkm0314
Irvine, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Internet was terrible, couldn't connect and when I did it was very very slow. I had 6 other colleagues with me and they all experienced the same issue. Internet connection was better at the Starbucks up the street by a block. Also I couldn't find ABC on the television.

Review collected in partnership with this hotel

Helpful?
Thank Dennis J. M
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for bringing these issues to our attention. We pride ourselves on being able to service all travelers and will ensure your next stay meets all of your needs. More 

Huntingtown, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great experience. Front desk and valet all available. The front desk took care of group noise in hall at 1 am. Loved the location; Room was average in size but quiet and clean. No in room refrigerator

Review collected in partnership with this hotel

Helpful?
1 Thank Tricia C
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your lovely review! More 

River Edge
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very enjoyable experience with friendly staff and clean room. Was smaller than I expected and water pressure was inadequate. Over all though I would book a return visit if I needed a room in that area.

Review collected in partnership with this hotel

Helpful?
1 Thank carolmA8208EM
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your review! We look forward to your next stay with us. With no two rooms exactly the same, I am sure we can find your favorite. More 

Rumford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Have stayed at the Berkeley many times. Great boutique hotel located close to the highway in the historic Shocko Slip area. Many restaurants within walking distance but usually stay in and enjoy the hotel restaurant.

Review collected in partnership with this hotel

Helpful?
1 Thank X5752QOmaryh
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for your wonderful review. I hope you are enjoying Chef Will's presentation. Look for new menus soon! More 

Stafford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed in the Governors Suite, which is beautiful. A little loud at night with the traffic and when the bars let out late night. Overall, was a nice stay. My car smelled like smoke when the valet brought it back when we were ready to leave.

Review collected in partnership with this hotel

Helpful?
1 Thank rodneyn2016
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your review. Our Governor's Suite is one of my favorite rooms. Our central location makes it easy to get to the many different attractions downtown. More 

Charlottesville, Virginia
1 review
2 of 5 stars Reviewed 4 weeks ago

was not terribly impressed. I heard many good things, albeit years ago, about this property. I brought a large group here and wished I had spent the extra money to go elsewhere. I value highly personality and energy at the front desk. There was never anyone there unless I rang the bell and then I felt I was bothering them.

Review collected in partnership with this hotel

Helpful?
Thank catherinelG2237RH
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I am terribly sorry this was your experience with us as it is not the norm. I would love the opportunity to discuss with you directly if you are open to that. My direct line is 804-225-5142. -Thank you. More 

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