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The Berkeley Hotel

#18 of 82 Hotels in Richmond
Certificate of Excellence
4.0 of 5
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1200 E Cary St, Richmond, VA 23219
The Berkeley Hotel
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Ranked #18 of 82 Hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
mike123987
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355 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here on a business trip - an elegant hotel. We were especially impressed with Kait at the bar, who was professional and tremendously helpful. Food was outstanding, and the location could vote be beat. Happened to meet the owner, who was very attentive. Will be sure to return.

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Myrtle Beach, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I never expected a hotel that allowed dogs to be so lovely. It is a four-diamond AAA rated hotel on a cobblestone street near the Capital building. The room was excellent with a comfortable bed and a variety of pillows. to choose from. Since I didn't want to leave my dog, room service was the only option. There was a... More 

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Sydney, Australia
Top Contributor
847 reviews 847 reviews
239 hotel reviews
355 helpful votes 355 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in the historic Shockoe Slip area, this hotel is a grand dame. The room decor was lovely and all was comfortable. The bedding, towels, toiletries and shower were all fine. Parking is valet for a daily fee unless you can swing a free overnight park - which I did both nights - between 6pm and 8am on the main... More 

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NJ
Top Contributor
163 reviews 163 reviews
33 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well, we were pretty much resigned to eating take out in front of the TV, since we were stopping by on Easter Sunday night on the first leg of our trip. At the front desk, though, they had a list of restaurants that were open and serving dinner! So we missed eating in their dining room, because it closed at... More 

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for taking the time to share your experience. Our staff are the reasons for our success. We look forward to welcoming you back in the future. More 

West Kingston, Rhode Island
1 review
5 of 5 stars Reviewed March 28, 2015

Warm welcome from the moment we arrived from Shane at bell stand. When we approached the front desk Maria told us everything we needed too know she recommend the Berkeley Dinning Room and the food was Delicious compliments too chef Tony and Will served us well and has great recommendations. Mr&Mrs Rockwell

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

You have experienced the number one reason that we are successful, our people! It is easy to get to know one another in such a comfortable setting as our lobby and Dining Room. Please stay with us again when your travels bring you to Richmond again. More 

Point Pleasant Beach, New Jersey
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 27, 2015

Having previously stayed at both sister properties in Middlebury and Charleston, I decided to give the Berkeley a try; definately not disappointed! We stayed in room 602, which was a generous size with a balcony. East Cary Street is cobblestone in Shockoe Slip, and is lined with some of Richmond's best restaurants. It is within walking distance of the Museums... More 

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your 5-star review! Our 55 room boutique hotel is ideally situated so that you can experience Historic Downtown Richmond. We look forward to your next visit with us. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

The Berkeley Hotel is on my "favorites" list. Independently owned and located on a cobblestone street in Richmond near the James River, its employees run a very smooth operation. Upon arrival, one of them quizzes you about your room preferences and--at least in my case--finds a perfect match, i.e., quiet room on a high floor. The rooms themselves are relatively... More 

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for your wonderful review! We love our repeat guests. We look forward to your next visit with us. More 

Raleigh, North Carolina
Contributor
13 reviews 13 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 16, 2015

Our stay here was essentially one issue after another. We arrived on Friday evening and immediately noticed that the lobby looked pretty shabby. Ugly, worn-out looking carpet and chairs, etc. It just looked and felt "tired". We had plenty of time to notice all this because my husband stood at the front desk for quite some time while the attendant... More 

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I am so sorry to hear about your difficulties during your stay. This is not typical of our property or our people. I wish we had the opportunity to talk while you are on property; however, I would still love to speak with you directly so that we can make this right. If that would work for you, you may... More 

Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed March 13, 2015

i stay here a couple of times a month on business travel. Love the big rooms, balconies, location by a bunch of small restaurants. Kait at the bar is great. She always have a wine recommendation for me and treats me like I am a special customer. I don't usually eat hotel food, but I have had some appetizers at... More 

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for your review. Our people are what make The Berkeley Hotel so special. Kait is such a wonderful asset to the property; I am so glad you were able to experience her hospitality. Chef Ken has a passion for food that shows in each menu item. We can't wait to welcome you back again! More 

Manchester, New Hampshire
2 reviews
5 of 5 stars Reviewed March 12, 2015

A cozy downtown hotel with classical styling and a superb staff. Everyone at The Berkeley we dealt with was both professional and personable, but Kait from the bar and restaurant staff particularly stood out. She treated us as truly honored guests in the hopes that we would feel as though we were part of the hotel family, which is how... More 

Was this review helpful? Yes
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your 5-Star Review! All of our employees are what set us apart from the rest. Kait's welcoming and professional demeanor help to make our guests feel at home. We can't wait to welcome you back as a repeat guest so we can get to know you even more. More 

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