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All 82 Richmond hotels

The Berkeley Hotel

4.0 of 5 Hotel   |   1200 E Cary St, Richmond, VA 23219
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80%
Ranked #16 of 82 Hotels in Richmond
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
MrsTiki24 Atlanta, Georgia
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317 reviews from our community

Traveler rating
    167
    87
    25
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    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Upper Marlboro, Maryland
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

My husband and I stayed at this hotel overnight on a Saturday for a quick getaway from the Washington, DC area. We were very pleased with our room as the hotel is aesthetically wonderful and charming and the location is great. However, by the time that we arrive back home Sunday afternoon and happened to check our bank account there... More

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Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed yesterday NEW

This is a lovely hotel located in a fun area of downtown Richmond, just on the edge of the financial district (very convenient to James Center) and the Shockhoe Slip area (quaint area with good restaurants.) The décor is elegant, the rooms updated and pristine, and the staff eager to accommodate their guests. But here's the downside of the location... More

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Monroe
2 reviews
5 of 5 stars Reviewed 1 week ago

Six outstanding nights in a hotel we would return to again. Efficient, helpful service performed with a kindness and sincere caring demeanor. Interactions with hotel staff rewarded us with knowing we were welcome guests. Loved the age and character of the building with classic furniture and style while maintaining high standards of excellence for up to date bedding. Never worry... More

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I love reading reviews like yours. It is a pleasure to host out of town guests for any amount of time, so thank you for spending your six nights with us. More

Garner, NC
1 review
4 of 5 stars Reviewed 1 week ago

If your looking for a classy hotel to stay in, in Richmond, than I would recommend this hotel. The only issue is the balcony is right beside each other suite so you can't get too much privacy. Thats the only suggestion I would offer for the hotel, a wall divider. Room service was superb and up the par.

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for the grand review! It's great to hear you enjoyed your stay and your suggestions will be discussed. Thank you again. More

Gainesville, Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night at the Berkeley Hotel in Richmond, Va on Travelzoo vouchers. We had two rooms for 4 of us "Grandma traveling buddies". Vouchers included full breakfasts, tax, tips, and parking. We all live in VA, so loved the classic style of this old Va hotel. Rooms were comfortable and well appointed with a very large bathroom and one... More

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for the wonderful review! I recall bumping into your group while in the restaurant. I do hope you and your friends will come back and stay with us again. More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hallway and room had strong odor of cigarettes. Enough to trigger my wife's allergies. When I informed the front desk, their solution was to give us a portable fan and place a dehumidifier in the hallway. The front desk told us that while the hotel was a non-smoking hotel, they still allowed smoking on the terraces. But the smell... More

Was this review helpful? Yes 1
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

This is the General Manager for The Berkeley hotel. I would like the opportunity to make things right from your stay. I do not have access to your information, but if you are open to discussing your stay please contact me at 804-225-5142 or tquarles@berkeleyhotel.com. Thank you so much. More

Charlottesville, VA
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one Saturday night at the Berkley with two friends, fellow VCU Alumni. The room was nice (clean and nicely decorated in traditional colors and style). The staff were friendly at check-in. The bell hop who helped with our bags even offered to fill our ice bucket and then brought us an extra glass, etc. (the room was set up... More

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for your review of our property. I am glad you were able to spend your holiday weekend with us. More

1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was really classy looking and nice. The room was excellent and the staff was very nice bringing us a refrigerator for no charge since my friend had to pump. The beds are extremely comfortable!!! The staff during the day is nice but the overnight staff probably needs to be more friendly. I know it sucks... but its not... More

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your review. We definitely take your comment to heart regarding the overnight staff. I am glad to hear that you enjoyed your stay with us. City parking can be a bit difficult at times and we thank you for your patience as your vehicle was retrieved. More

Williamsburg, Virginia
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a lovely mini vacation from Williamsburg and chose to stay at this beautiful hotel. From the moment we arrived on Sunday afternoon, till the moment we left everything was a delight. To start, we arrived at about 1:30 on Sunday afternoon and our room was ready! Double plus for that! The bell captain got our bags out of... More

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I am thrilled to hear you enjoyed your stay with us. As a small boutique hotel, our employees are our best feature. Thank you for dining in our restaurant! You enjoyed one of my favorites, the corn fritters. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We came to Richmond in a combined Trip Business and Pleasure. The hotel could really use maintenance. When I made the reservation they said it included breakfast for our party of 4, but when we arrived they said it was only for 2 guests, which made no sense since we were staying at a Junior Suite with two double beds.... More

Was this review helpful? Yes 1
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Please accept my sincere apologies for the issues that occurred during your stay. I would love the opportunity to discuss with you directly so that I may make amends. Please contact me either by email or phone if I am able to discuss with you. tquarles@berkeleyhotel.com 804-225-5142 More

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Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Berkeley Hotel 4*
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Also Known As:
Berkeley Hotel Richmond

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