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The Berkeley Hotel

4.0 of 5 1200 E Cary St, Richmond, VA 23219
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Certificate of Excellence 2014
The Berkeley Hotel
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The Berkeley Hotel
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339 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

Well done. From the moment the car keys were given to valet the car, to the moment we left, everything was ideal. The staff was attentive and polite. Our room was very clean, tastefully decorated and the bedding and towels first quality. My only regret, I wish I could have stayed longer, the location on a city cobblestone street is... More 

Was this review helpful? Yes
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for your 5-star review! We love hearing how much our customers enjoy their visits with us. We look forward to your next trip. More 

Spokane
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I must've looked for two hours before deciding that we'd be staying at The Berkeley Hotel. We were trying to find the perfect bang-for-the-buck yet still really nice hotel in downtown Richmond and think I nailed with The Berkeley. The rooms are beautiful, the location is ideal, and the staff was incredibly helpful during our stay. My wife and I... More 

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I am glad to hear you enjoyed your stay in Downtown Richmond. Next time check out our restaurant! Chef Ken does an excellent job of creating a menu that satisfies the taste buds. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 20, 2014

Our room was comfortable and clean. The location is great for downtown business and allowed me to walk to several good restaurants and stores near by. We had no problems with heating,getting cabs or noise as other reviewers have mentioned, but we were not there on the weekend. This is definitely a boutique/historic hotel. It has few amenities, a small... More 

Was this review helpful? Yes 1
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your review. We are a small boutique hotel that feels more like home. Our best amenity by far is our people! Stay with us again so we can get to know each other better. More 

1 review
5 of 5 stars Reviewed December 16, 2014 via mobile

My stay was outstanding. The should hire more staff like Maria she was the best. Again the Berkeley a must stay. My room had a great view a lot of space and was very clean. Thanks again Maria for making my experience in downtown Richmond unforgettable.

Was this review helpful? Yes
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I've said it before, our people make The Berkeley what it is! Maria is a wonderful asset to our staff and I am glad you had the opportunity to interact with her. More 

Sayreville, New Jersey
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 16, 2014

We stayed at the Berkeley before and our second visit this week was just as good. It was a Sunday night and we were upgraded to a junior suite, which was nice. The staff were very friendly, the room was clean and the location of this hotel puts you within walking distance of some great restaurants (The Tobacco Company Restaurant... More 

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your review. It is wonderful to hear from a repeat guest. On your next stay, the desk can give you some options to overcome possible noise issues. More 

Richmond, Virginia
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed December 15, 2014

The room was clean and large, but I definitely would not stay at this hotel again. We could not get the temperature of the room above 63 degrees despite the thermostat being set on 72 with the heat on, the valet took over 20 minutes to retrieve our car (on two occasions this was due to the front desk clerk... More 

Was this review helpful? Yes
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I am terribly sorry to hear of the issues you experienced during your stay. I would love the opportunity to make this up to you as what you describe is not normal to our operation. If you are open to communication, please reach our via email or phone: tquarles@berkeleyhotel 804-225-5142 More 

Virginia
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 6, 2014

We stayed the night before the Richmond half marathon. A car alarm went off at 2 am and continued for an hour. We were on a high floor and still could hear it very well. The room was clean but they really need to replace the windows so guests can get sleep.

Was this review helpful? Yes
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your review. I'm terribly sorry that car ruined your downtown stay with us. I do hope you will not allow that outside annoyance to keep you from staying with us again in the future. More 

Senior Contributor
36 reviews 36 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

Our second stay at the Berkeley. I asked for two rooms near each other because we brought family. They gave us two rooms that made a suite with an outer door we could close. It was a great arrangement. The staff was very welcoming and helpful and the breakfast (we had the quiche) was quite good. I've decided I like... More 

Was this review helpful? Yes
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for your review. It sounds like you had the opportunity to stay in our Owner's Suite. It is quite a good fit for all types of occasions with one king bed, two full sized beds and balcony views of the area. We look forward to you staying with us again when your travels bring you back... More 

Lowell, Massachusetts
Top Contributor
63 reviews 63 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 2, 2014

Recently stayed her for one night on a Road Trip. This is just a lovely, quaint hotel. We loved it. The room was tastefully decorated - very comfortable beds and room was quite large. We ate in their restaurant for both dinner and breakfast (actually breakfast came with our hotel rate) and both meals were yummy. We also had drinks... More 

Was this review helpful? Yes
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I love that you were able to use so many of the amenities and services that we have to offer! Please remember us when you return to Richmond. More 

Long Island, New York
2 reviews
5 of 5 stars Reviewed November 30, 2014

I loved it ,my room had a balcony ! Around the corner is weekend parking for 4.00$ The hotel charges 22.00$ for valet . The nightlife outside noise didn't keep me awake . I wished I had the energy to join them. We had come from the Lewis Finter Bontanical Light Show that was amazing too.

Was this review helpful? Yes
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for your review. The balconies are quite a treasure in this downtown location and one of my favorite features. I hope you will think of us again when your travels bring you to Richmond. More 

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Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
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Also Known As:
Berkeley Hotel Richmond
Hotel Style:
#4 Luxury Hotel in Richmond
#8 Romantic Hotel in Richmond

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