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All 81 Richmond hotels

The Berkeley Hotel

4.0 of 5 Hotel   |   1200 E Cary St, Richmond, VA 23219
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The Berkeley Hotel
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80%
Ranked #15 of 81 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
CandiceJeanne Vienna, Virginia
  • Reviews (297)
  • Photos (71)
  • Amenities
  • Room tips (77)
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297 people have reviewed this hotel

Traveler rating
    156
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Vienna, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Based on previous reviews, I was a bit worried, but as soon as I checked in and saw our room, I was incredibly pleased. The room itself was lovely - very clean, spacious and comfortable, and the front desk staff was very helpful and accommodating. The location of the hotel was quite ideal since it was close to so many... More

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Fairfax Station
Top Contributor
66 reviews 66 reviews
9 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This could have been a great hotel to recommend. It is small, clean, centrally located, friendly staff, valet parking. Everything that you would want. We have actually stayed there a few times. So why rate it a 1? Here is my story. I booked 4 rooms for my son's graduation: my room, my mothers, my sisters and my father-in-laws. When... More

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for taking the time to make management aware of this issue. I am sorry we were unable to apply correct billing during your stay. It is unfortunate that this mistake put a damper on your stay. I will be sure to discuss with the staff so that this issue does not occur again in the future. More

Richmond
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for a special occasion. It was very beautiful! We stayed in the governor's room and we were very pleased with the quality of the room. Room service was sometimes a bit slow. We had asked for towels and my husband had to go on a search for them. Breakfast was delightful!!

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I am glad to hear you enjoyed your stay with us. Our boutique property has always been a favorite for honeymoon's and anniversaries. I hope we will see you again when your travels bring you back to the area. More

San Francisco, California
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I spent a Friday night at the hotel. Upon arriving, the valet section was full so I had to drive around many blocks for 10 mts. My room was on the 2nd floor facing the street and it was a bit noisy. For some reason, the hit water was not working in the shower in the evening and morning (sink... More

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for taking the time to let management know about your experience. Our boutique property located in the heart of downtown offers an intimate setting on a busy city block. I have informed my team of the issues you have encountered so that we can correct them for future visitors. I do hope you will try us again when... More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is really nice, everything one expects from a 4 star hotel. We stayed for a weekend, and had tickets for a performance at the Carpenter's theater. The location is great if you want to be in the city, the room we got was quiet, clean and really comfortable. The downside? Seemed to me the hotel was catering mainly... More

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McLean, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 25, 2014

After all the positive reviews of the Berkeley I approached our family get-away over Memorial Day weekend with some real anticipation. As a very frequent overseas traveler I had chosen to cash in some points for a premium room with two beds for our family of four. Having booked the room in January, I had also called the hotel twice... More

Was this review helpful? Yes 3
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I sincerely apologize for your experience at The Berkeley. Hospitality is an art intended to leave a positive lasting impression; however, we failed to deliver during your stay. I do not have your contact information, but would love the opportunity to invite you back to the hotel. Please contact me directly should you consider returning. More

Chesapeake, Virginia
1 review
5 of 5 stars Reviewed May 4, 2014

My boyfriend and I decided to have a quaint getaway, not too far from home. We chose a nice breakfast and valet package at The Berkley Hotel, which was reasonably priced. From calling to make the reservation to check out, the service was exceptional. The room was wonderful, stocked with plenty of amenities. The hotel was, also, stocked with extra... More

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Tamika Q, General Manager at The Berkeley Hotel, responded to this review

It is great to hear that we were able to exceed your expectations during your stay. Since you were unable to join us for the second night, maybe you will visit us and Richmond again soon in the near future. More

Fairfax, Virginia
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 25, 2014

The location was perfect, just 3 blocks from where I needed to go. From the outside, it seems like it's going to be a very nice, throwback, old school nice place. It's attractive and cozy enough and all of that, but they have a couple of big problems. The front desk clerk who checked me in took an eon. It... More

Was this review helpful? Yes 2
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for letting us know of your experience with us. Your stay is not typical for our guest experiences and we will take your response as a training opportunity. We strive to ensure each of our guests have an enjoyable stay with us and I sincerely apologize that this was not the case during your stay. More

Oxford, NC
Top Contributor
130 reviews 130 reviews
32 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed April 20, 2014

This was our first trip to The Berkeley in several years. It is a small hotel with a friendly, helpful staff. The location is stellar - very close to great restaurants and bars. Our room was on the small side and they were resistant to giving us a larger room (probably because of our low rate) and the view was... More

Was this review helpful? Yes 1
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you for taking the time to let us know about your stay. We are a very unique property in that no two rooms are completely the same. I do hope you will stay with us again when you return to Richmond to get a chance to experience a different room type. More

Baltimore
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 19, 2014

A beautiful, small, lovely hotel. So much nicer than a standard chain hotel for the same or less money. Rooms feel very well- kept and clean with some amount of character. The room was plenty large enough for 2 adults and 2 kids. It turns out that valet parking your car is worth it since it costs $21/night, and the... More

Was this review helpful? Yes 1
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

Thank you so much for your kind words. It seems like you were able to take advantage of what the hotel and the area has to offer. More

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Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Berkeley Hotel 4*
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Also Known As:
Berkeley Hotel Richmond

71 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Luxury Hotel in Richmond #5 Romantic Hotel in Richmond #27 Business Hotel in Richmond
Hotel Class
Number of rooms
55

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