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All 82 Richmond hotels

Omni Richmond

4.0 of 5 Hotel   |   100 S 12th St, Richmond, VA 23219
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81%
Ranked #11 of 82 hotels in Richmond
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
candle1976 candle1976
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781 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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  • English first
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English first
There are newer reviews for Omni Richmond
See the most recent reviews
candle1976
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

First time in Richmond and I stayed, at the recommendation of a business associate, at the Omni. The staff were helpful, friendly, and on it. The hotel is in a great location. I have no complaints about my room, or the river view it had. The only complaint was the floor, one of the highest, was a bit musty. When... More

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Wigan, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was the fourth hotel of our recent tour of Virginia and we were impressed. I had emailed the hotel a number of weeks before to enquire about storing our luggage, as we were due to arrive in Richmond quite early in the morning. I received a very speedy reply and was very pleased that our luggage was stored securely... More

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have had a couple stays at this hotel. Very welcoming, feels like you get a lot of bang for your buck. Location is good, and you have access to major routes, shopping, and walking distance to dining establishments. Friendly and accommodating staff. Valet Parking is awesome.

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Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel has nothing but location to offer. The carpets are stained, bathrooms are dirty, room service trays were left in hallway for hours, it is very outdated. We were not permitted to sit in lobby because a professional football team was staying at the hotel. My son and I were rudely treated and harassed even though we were guests... More

Was this review helpful? Yes 1
OmniMgr, Manager at Omni Richmond, responded to this review

We are truly sorry to read about your experience at our hotel. All guests should feel welcome and comfortable while staying with us and we regret that this was not your experience. Please know that your feedback is reviewed by our management team to make the necessary changes. Thank you for taking the time to write a review and we... More

Delray Beach, Florida
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed at this Omni since the 90's, I highly recommend this property when visiting the Richmond area. It is conveniently located off I-95 and in the heart of Shockhoe Slip, historic district with many fine restaurants and shops. The Valet and Bell staff happily welcome you and your first impression is a good one. You won't be disappointed in... More

Review collected in partnership with Omni Hotels & Resorts

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Tennessee
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Omni hotels are fewer and frankly nicer than most of the better chain hotels -- with new and fabulous locations in Dallas and Nashville as example. Omni Richmond. anchors the business district of downtown Richmond - yet - is also on the very street with great restaurants and old cobble stone road leading to historic section of downtown. The hotel... More

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Los Angeles
1 review
4 of 5 stars Reviewed 2 weeks ago

We were very pleased, and felt welcomed. Everyone was helpful and had a ready smile. If there was a problem, they attended to it right away. The Buffet was a great deal, with lots of fresh choices, and so reasonably priced!

Review collected in partnership with Omni Hotels & Resorts

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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Healthy Redskin players have been parking in handicap spaces to store their Mercedes, Bentley during training camp. A complaint to valet service got the Bentley moved. The name of the players are on a tag placed on the dash so it was disappointing that I had trouble finding a handicap space.

Was this review helpful? Yes
OmniMgr, Manager at Omni Richmond, responded to this review

Please accept our sincerest apologies for this. As soon as it was brought to our attention that the handicapped spaces were not being used appropriately we made sure the cars were moved. We understand that this must have been frustrating for you. Thank you for sharing your feedback and we hope we will have a future opportunity to provide you... More

Pittsburgh
Top Contributor
52 reviews 52 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Omni Richmond for my son's wedding. The hotel is conveniently located downtown, next door to Tobacco Company Restaurant where we had our rehearsal dinner. Our room was comfortable, on the last morning I found the in room coffee maker tucked inside the TV cabinet, above the fridge. I did find the air conditioner a little... More

Review collected in partnership with Omni Hotels & Resorts

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Albuquerque, New Mexico
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for several days for business, and the staff warmly accommodated the various business requests that arose. Lovely small corner room with a quite comfortable bed. Breakfast was hot, quick and tasty, and the adjoining Starbucks and full YMCA gym make stays here quite rich. Situated in a funky historic neighborhood with few chains (yippee!) and good bars &... More

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Additional Information about Omni Richmond

Address: 100 S 12th St, Richmond, VA 23219
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Richmond 4*
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Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Richmond #7 Romantic Hotel in Richmond #8 Business Hotel in Richmond #14 Family Hotel in Richmond
Hotel Class
Number of rooms
361

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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