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Omni Richmond

4.0 of 5 100 S 12th St, Richmond, VA 23219
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Certificate of Excellence 2014
Omni Richmond
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Omni Richmond
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944 reviews from our community

Traveler rating
    451
    309
    116
    46
    22
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348
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kingsportq, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is convenient and is always a great experience. The rooms are clean and well furnished. The staff does an excellent job in both making you feel welcome and attending to your needs. Hats off to "Eddie" at the front. Thank you for your assistance.

Review collected in partnership with Omni Hotels & Resorts

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NORTHERN NJ
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Fantastic spot in the heart of downtown Richmond, this is the area to stay in Staff was impeccable, facilities were just awesome. I got in late from a long drive and made a very big mistake. Instead of going out to one of the many fantastic restaurants I opted for Room Service. Well, the chicken parm was about as good... More 

Review collected in partnership with Omni Hotels & Resorts

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New Jersey
Top Contributor
232 reviews 232 reviews
72 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Convenient to downtown area (although Richmond's downtown is not exactly hopping). One of the taller buildings in this area, and I would guess that most rooms seem to have good views, either of the river or the Virginia Capitol. Mine had a panoramic view of the river. My room was large and the bed was very comfortable. There was very... More 

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Lilburn, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Had to complain to the front desk on four separate occasions, problems persisted. Enjoyed the complimentary cheese/fruit plate and bottle of wine but would have appreciated no reason to complain more.

Review collected in partnership with Omni Hotels & Resorts

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Holly T, General Manager at Omni Richmond, responded to this review

Dear Pamela B, Thank you for choosing to stay at the Omni Richmond hotel. I was deeply saddened to hear that we did not exceed your expectations due to the issues you encountered. I understand that our Houskeeping Management team reached out to you as an effort to restore your faith and trust in Omni Hotels. Please feel free to... More 

Parkersburg, West Virginia
Top Contributor
100 reviews 100 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was nice. Right from the start, the lobby and common areas stand out as being high class. The restaurant had a nice breakfast in the morning, there's a Starbucks in the lobby, and it has inside access to a nearby YMCA with complimentary gym access. It's right in the heart of downtown with plenty of night life options... More 

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Richmond, United States
1 review
5 of 5 stars Reviewed 1 week ago

What a great place to stay!! The staff is so efficient and welcoming. The location is superb. The in-room dining is amazing. The hotel as a whole is certainly spoiling--super comfy!! Will definitely be staying again upon our return to the area!

Review collected in partnership with Omni Hotels & Resorts

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Holly T, General Manager at Omni Richmond, responded to this review

Thank you Ashley S for your comments regarding your most recent stay at the Omni Richmond. We are pleased to hear that you took advantage of our In-Room Dining experience. We take great pride in exceeding our guest's expectations and we are glad that you left here as another satisfied guest. We are looking forward to your return visit. More 

vancouver
Top Contributor
111 reviews 111 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

They say location, location, location and this property has a simply wonderful spot! Located in a historic area there are literally dozens of restaurants within walking distance. Whatever you are craving you can find! The main sights of Richmond are close by as well. The hotel itself is beautifully appointed with a fabulous restaurant and bar in the Lobby as... More 

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Holly T, General Manager at Omni Richmond, responded to this review

Thank you for taking the time to post your comments on your most recent stay at our hotel. We are delighted that you had an enjoyable stay and were able to see what Downtown Richmond has to offer. We welcome you back to Richmond and to our hotel when your travel plans allow. Thank you again! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

A very nice hotel with great staff and close to downtown and capital. The room was very nice and quiet and had a view of the river. Didn't have to drive in the city, which is a plus. Close to good restaurants.

Review collected in partnership with Omni Hotels & Resorts

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 1 week ago

Modern hotel with full services in the middle of historic district. Pleasant staff, Starbucks in hotel lobby very good. Nice room with view. Large but plain bathroom. no electrical outlets available bedside.

Review collected in partnership with Omni Hotels & Resorts

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Philadelphia, Pennsylvania
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was a stop over for us after a two week road trip. We really didn't expect much. Wow, we were so pleasantly surprised. We always expect Omni hotels to be nice and clean. This one was a great in many other ways. The rooms were updated and seemed current. We had a high floor, which allowed us to... More 

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Additional Information about Omni Richmond

Address: 100 S 12th St, Richmond, VA 23219
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Richmond 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel
Hotel Style:
#3 Luxury Hotel in Richmond
#6 Romantic Hotel in Richmond
#7 Business Hotel in Richmond
#10 Family Hotel in Richmond

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