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Omni Richmond

4.0 of 5
100 S 12th St, Richmond, VA 23219
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Omni Richmond
Ranked #18 of 86 hotels in Richmond
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345 reviews from our community

Traveler rating
    120
    144
    54
    13
    14
See reviews for
Families
66
 
Couples
97
 
Solo
36
 
Business
104
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Melbourne, Florida
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 8, 2013

Nice location for visiting Richmond Shockoe Bottom and the Canal Walk. Richmond has lots of history and having a nice place to stay in the Center of the City is a good plus. Very easy walk to the State Capitol as well. Hotel is older, but still managing to keep up with the lastest needs. I became a preferred guest... More

Was this review helpful? Yes
OmniMgr, Manager at Omni Richmond, responded to this review
May 9, 2013

We appreciate your kind review of the Omni Richmond. It was a pleasure for us to read that you enjoyed the perks of Select Guest Membership and we hope to have a chance to welcome you back again soon. More

Oxford, NC
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 7, 2013 via mobile

My wife and I decided to go to Richmond at the last minute. I booked a room on the Omni website and got a great rate. The location is perfect for dining and sightseeing. We had to switch rooms - the guy that checked us in assured me that the first room was nice and it wasn't as it was... More

Was this review helpful? Yes
See 5 more reviews by NCSmokey for Richmond
OmniMgr, Manager at Omni Richmond, responded to this review
May 16, 2013

Thank you for choosing the Omni Richmond for your last minute getaway. We apologize that your initial room was less than perfect but we are glad that the doorman was able to quickly resolve your concerns. Thank you for allowing us to read about your experience and we look forward to your next stay. More

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

We stopped here on our way back from Charleston. A very nice hotel with a great staff and close to wonderful restaurants. From the valet to the front desk to the housekeeping, all were very courteous and helpful. The staff has definitely been trained well in customer service.

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OmniMgr, Manager at Omni Richmond, responded to this review
May 16, 2013

Thank you for your complimentary review of the Omni Richmond. We are glad you chose us as your stop over point and hope you will keep us in mind if your travels bring you back to Richmond. More

Fairfax, Virginia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2013

I planned an overnight trip with my kids to Richmond so that we could see the Capital area. Omni staff was wonderfully helpful. Their shuttle bus made getting around super easy. I chose to park in the hotel parking lot because we had a lot of valuables with us. This worked out great for us. The Omni staff allowed us... More

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OmniMgr, Manager at Omni Richmond, responded to this review
May 16, 2013

We are thrilled to read that your family enjoyed your recent stay at the Omni Richmond Hotel. We are glad that our associates and our shuttle helped you to enjoy our lovely city and we look forward to our next opportunity to serve you. More

Chicago
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 29, 2013

We stayed at the Omni for a wedding weekend. The hotel is centrally located in downtown Richmond. Its a very quick and easy walk to the action down on 17th street. The 17th Street Farmers Market is great and the restaurants and bars that surround were really wonderful too. The Omni staff were amazing and helpful. Espcially, Cherita who kindly... More

Was this review helpful? Yes
See 4 more reviews by ChicagoAly for Richmond
OmniMgr, Manager at Omni Richmond, responded to this review
May 7, 2013

We appreciate all of your comments from your recent visit and are glad you enjoyed the Friday evening Happy Hour. We do apologize for the oversight with housekeeping and are glad it was resolved. We will be sure to share your comments with our housekeeping team to make sure they follow up on all rooms to make sure they have... More

Lynchburg, Virginia
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 25, 2013

The above reference hotel is located near the Capital and popular Shocko Slip and the Shocko Bottom area. Located across from the popular restaurant Tobacco Company and just a few blocks from another great restaurant The Hard Shell. We had a little problem with our reservation but front desk manager did a great job in resolving the matter.

Was this review helpful? Yes
See 2 more reviews by Al G for Richmond
OmniMgr, Manager at Omni Richmond, responded to this review
April 26, 2013

We are glad you enjoyed the Omni Richmond's location in historic downtown on Shockoe Slip. We regret that there was an issue with your reservation but are glad to read that it was quickly resolved. If you return, please do not hesitate to let us know if there is anything we can do to assist with planning your stay. More

Maryland
Top Contributor
117 reviews 117 reviews
32 hotel reviews
Reviews in 57 cities Reviews in 57 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed April 21, 2013

We booked this hotel based upon trip advisor reviews and we had a wonderful stay. We booked on Tingo.com and received a very reasonable room rate and the hotel provided us an extra discount. We meet the general manager: Holly and congratulated her with the wonderful reviews. The front desk staff: Laura was very accomodating. There is a beautiful lobby... More

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See 7 more reviews by ontheroadagain33 for Richmond
Shreveport, Louisiana
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 20, 2013 via mobile

Stayed here after booking through another third party site and was pleased with the stay. The hotel was walking distance to some really cool restaurants in a historic district. Staff was nice. The room was nice, although a bit small. Would recommend this hotel to anyone staying in the Richmond area.

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OmniMgr, Manager at Omni Richmond, responded to this review
April 23, 2013

Thank you for recommending the Omni Richmond Hotel to those traveling to the area. We are glad you were pleased with your experience and we hope for a future opportunity to have you as our guest. More

Wilmington, Delaware
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 17, 2013

The Omni Richmond is a nice hotel with a good location in down town RIchmond. It is convenient to restaurants and bars within walking distance of the hotel. Parking is at the hotel, by valet or there is a convenient garage across the street which is cheaper. The Hotel restaurant / bar is nothing to write home about but doesn't... More

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See 3 more reviews by SGDelaware for Richmond
OmniMgr, Manager at Omni Richmond, responded to this review
April 19, 2013

Thank you for writing a review about your recent stay at the Omni Richmond. We are glad you had a great stay and appreciate your kind compliments of our staff. We will share your suggestion regarding a weekend shuttle with our Executive Team to consider for a future enhancement to our service. If you return to Richmond, we hope you... More

traverse city
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 16, 2013 via mobile

From the gentleman who holds the door to the front desk, smiles are abundant, rooms are good, beds are soft and there are ample pillows, shower is screaming hot.. What else can,i ask for a 48" plasma tv, oh yeah they have that too... First time at omni, hope rest of country is the same, i am sold

Was this review helpful? Yes
See 2 more reviews by chefnittolo for Richmond
OmniMgr, Manager at Omni Richmond, responded to this review
April 17, 2013

We are so glad that your first experience at Omni was a great one. Thank you for sharing all of your complimentary words about your stay and we look forward to a future opportunity to serve you. More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Valet parking(7)
  • Very nice(7)
  • Great location(3)

Additional Information about Omni Richmond

Address: 100 S 12th St, Richmond, VA 23219
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotels in Richmond
#19 Family Hotels in Richmond
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Omni Richmond Hotel
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel
Richmond Omni

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Omni Richmond
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