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The Westin Richmond

4.0 of 5 6631 West Broad Street, Richmond, VA 23230
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Certificate of Excellence 2014
The Westin Richmond
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The Westin Richmond
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363 reviews from our community

Traveler rating
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    21
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Chester, Pennsylvania
Top Contributor
83 reviews 83 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed yesterday NEW

After driving 4+ hours on a busy Friday night, the least of my worries should be in the check-in experience. However, things turned ugly when the front desk attendant, Brie who I confirmed my reservation the night before, incorrectly charged me the full rate for two nights instead of my special birth year promotion that I was excited about the... More

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West Hartford, Connecticut
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband and I loved this hotel. Clean, affordable and friendly staff. Our bed was extremely comfortable and the room darkening curtains allowed us to get a great night sleep. The fitness facility was well equipped and very clean. Wiould definitely recommend this hotel. Christine Green

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Ms. Green, thank you for your recent stay and for the great 5-star review of your experience. I am glad to hear that you enjoyed your experience and got a great nights sleep. It remains our goal to ensure you leave feeling better than when you arrived. We look forward to seeing you again soon. Be well, Feliks Schwartz... More

new jersey
Top Contributor
113 reviews 113 reviews
45 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Was there 10/11-1013 nice place for the business traveler. Bar and restaurant were very nice and services were excellent. Rooms nice and bed the best of all as usual. hotel is big enough for meetings weddings and the like. Good parking but a little difficult to finds off the Main Street.

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear CChriscap, thank you for your recent stay and overall great review of your experience with us. I am glad that you enjoyed your stay and the hotel and services. We will look forward to serving you again when you are in Richmond on business. Thank you and be well, Feliks Schwartz - General Manager More

Cumberland, Maryland
Top Contributor
149 reviews 149 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I attended a Rose Society Convention here and was very pleased by the hotel. The staff all were very friendly. The rooms were up to date and very comfortable. We had banquet one evening and the quality of food and set-up was very good. I would definitely recommend this hotel for anyone needing accommodations in Richmond.

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear NavyBNG, thank you for joining us for the Rose Society last week and for the 5-star review of your experience. I am glad to see you enjoyed the hotel, the service and overall experience. We look forward to seeing you back again soon. Stay well, Feliks Schwartz - General Manager More

Roanoke, Virginia
Top Contributor
209 reviews 209 reviews
63 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed one night while attending a conference. The hotel is conveniently located near I-64. The lobby and meeting space is very nice. My room was very comfortable, especially the bed, and was impeccably clean. The staff was very nice. This hotel has earned its AAA four-diamond award.

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear HBHAKH, thank you for your recent visit for a conference at The Westin Richmond. I am grateful for the 5-star review of your experience and am glad to hear you enjoyed your stay. Thank you for pointing our the level of service, cleanliness and convenience. We certainly look forward to serving you again in the future should you return... More

New York City, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I should have written a review sooner, but I used to stay at this Westin a lot when I traveled for my former job. The hotel was always clean, the food and service was good in restaurant/bar, and the workout facility was also nice. I always had a good night's sleep and any issues were immediately remedied. I did check... More

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear MelissaC21, thank you for staying with us and for taking the time to post a generous review. I am glad you found the hotel and services to be conducive to your travel experience and I am glad that we showed you why we are the top rated Westin in the country. Should your travels return you to Richmond, we... More

virginia
Top Contributor
76 reviews 76 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for a conference. The most important thing at the hotel is security. You must use your room key to get to any floor and to come down it is used for any floor other than the lobby. The entire staff were very friendly and went out of their way to help. The bed and pillows... More

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Nanniex2, thank you for your recent stay and review of your experience. I am glad you found the hotel to be comfortable and above all safe. I am sorry that the banquet food at the event you attended did not exceed your expectations. We certainly take pride in our food and will continue to work hard to ensure we... More

Westchester, NY
Top Contributor
52 reviews 52 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here one night before a campus tour of the University of Richmond and were very pleased. My husband prefers the beds at the Westins, so that's how I chose the hotel. It was well-located for the school, and we went to the nearby Cary Town (5 min car ride) for dinner the night we arrived. It was recommended... More

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear KCS728, thank you for your recent stay while vising the University of Richmond. I am grateful for your 5-star review of your experience. It is good to hear that you found the hotel and our Bellman, Richard to be accommodating and that you enjoyed your journey to Carytown. We certainly appreciate your support and trust we will see you... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Great location, especially if you are visiting UR. We have stayed here many times, the staff is professional & welcoming. Very close to the great little areas of the city. We wouldn't stay anywhere else in this great city.

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear PattiMZ, thank you for staying with us on your recent visit to The University of Richmond. We are grateful for your 5-star review and for your loyalty in choosing to stay with us for your visits. We look forward to serving you again very soon. Stay well, Feliks Schwartz - General Manager More

Philadelphia
1 review
5 of 5 stars Reviewed 3 weeks ago

We discovered soon into our son's Richmond VA college experience that the place we wanted to stay on visits was The Westin. Its location in proximity to I-95 & 64 as well as to the city is a plus; accessibility is easy. But its brand of hospitality is what is most appealing to us. Employees at all positions seem genuinely... More

Was this review helpful? Yes
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Vistabrandywine, thank you for such a tremendous review of your experience at The Westin Richmond. I was thrilled to read your review and grateful for your loyalty and support. I am glad to hear you have enjoyed the Westin Richmond on your trips to visit your son at U of R and we are grateful for our mutually beneficial... More

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Additional Information about The Westin Richmond

Address: 6631 West Broad Street, Richmond, VA 23230
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Richmond 4*
Number of rooms: 250
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Also Known As:
The Westin Richmond Hotel Richmond
Hotel Style
#2 Luxury Hotel in Richmond #3 Business Hotel in Richmond #4 Romantic Hotel in Richmond #11 Family Hotel in Richmond

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