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The Westin Richmond

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6631 West Broad Street, Richmond, VA 23230
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The Westin Richmond
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The Westin Richmond
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442 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
  • All months
    (442)
  • Mar-May only
    (113)
  • Jun-Aug only
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  • Dec-Feb only
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bethesda, md
Level Contributor
359 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for a work function, and it is quite nice. The sleeping rooms are spacious, clean, quiet and the free wifi was great! The meeting rooms were nice as well, and the banquet food was actually quite good. The gym, as with most Westin's was top notch and there is an indoor pool as well. The... More 

Was this review helpful? Yes
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Tikidream, thank you for your recent stay and overall positive review. I am pleased to see that you enjoyed the hotel but am sorry it was not the ideal location for you. We are pretty centrally located to all the sites and events in Richmond being right in the middle of town but I understand the need to be... More 

Washington DC, District of Columbia
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for two nights for a lacrosse tournament. The rooms were comfortable; the bathrooms were a good size but what sets this hotel apart was the service of the front desk staff, the valets, and the housekeeping staff. Everyone was helpful, and very professional. We will definitely stay here again when we come back to Richmond.

Was this review helpful? Yes
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Jerandel, thank you for staying with us for the recent tournament. I am grateful for your business and for taking the time to write a generous review of your experience with us. I am pleased to hear that you enjoyed the hotel and even more so, enjoyed the high level of service we are proud to provide. We look... More 

Seattle, Washington
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

In May, I spent 3 nights here attending meetings. They have large group space and the food was good for a group. I was back again in July for 2 nights. This time my meeting was off site. The sleeping rooms are nicer than a number of comparable hotels. The rooms are large with modern decor. The beds are very... More 

Was this review helpful? Yes
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear MindyAC, thank you for your staying with us again and for taking the time to post a positive review of your experience. I am glad that we have gained your loyalty and look forward to serving you again soon. Be well, Feliks Schwartz - General Manager More 

Fairhope, Alabama, United States
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Westin is wonderful! The hotel and rooms were very clean and inviting. As with most Westins the bed are heavenly. Great service! I would definitely stay there again. The only drawback would be the indoor pool. Just your basic, no thrills pool.

Was this review helpful? Yes 1
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Jana R, thank you for your recent visit and 5-star review. I am pleased to hear that you had a positive experience overall and we appreciate the positive comments. We look forward to seeing you again in the future. Stay well, Feliks Schwartz - General Manager More 

Washington DC, District of Columbia
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here recently for one night while in Richmond. The hotel is located conveniently to the highway and next to several businesses in an office park. the lobby is nice. The a/c in the gym was broken, the faucet in the my room leaked, the shower had a broken piece, carpets i the hall were very dirty (on the... More 

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Seth K, thank you for your recent stay and comments which only help up to improve. I am sorry to hear about some of the shortfalls on your recent stay and assure you I take your comments seriously. We have since repaired the air conditioning in the fitness center as we had to await a special part for the... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were meeting family along the I95 corridor to pick up our dog (were babysitting while we were on vacay); The location is very easy to find and avoids the traffic of downtown Richmond. Its a short drive on I64 right off I95. The hotel grounds are large, spacious, neatly manicured and very quiet on the weekend as its located... More 

Was this review helpful? Yes
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Chas H, thank you for your recent visit and for the remarkable review. I truly appreciate your generous comments and support of our efforts. Our team works very hard to ensure our guests have a tremendous experience. We have been very proud to be rated as a top 2 Westin in North America since we opened 7 years ago... More 

minneapolis
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 25, 2015

Spent one night at the Westin Richmond recently. The property is a newer Westin - bright and airy and white-tea scented. Located on the outer edges of Richmond in an office park area, it was an easy hop off the highway, with a large, free parking lot. As SPG Gold, we were acknowledged and offered the standard perks. If it... More 

Was this review helpful? Yes 1
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Groverly, thank you for your recent stay and very detailed review of your excellent experience with us. I am thrilled to hear that we exceeded your expectations on your short stay with us. I am happy to hear that we will be your new hotel of choice when visiting Richmond and we look forward to seeing and serving you... More 

Wilmington, North Carolina, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 24, 2015

Great suburban location for access to City Stadium and the Cary Town. Clean and quiet with a great lobby and bar and restaurant. Staff very friendly and knowledgeable. It was a weekend family sporting event and a lot of fun.

Was this review helpful? Yes
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Joel T, thank you for staying with us for your recent sports weekend. I am glad you found The Westin Richmond to be a convenient location to your events and that you found good product, value and most importantly, thank you for pointing out our friendly service. We look forward to being your hotel of choice when you return... More 

Dallas, Texas
Level Contributor
99 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 23, 2015

Very nice hotel but not the place for a business contractor who needs a refrigerator and microwave, none available here. Also, no free breakfast and the restaurant is expensive! Shower is fabulous, bed really comfortable but the AC unit is LOUD. They have a program where you forgo maid service for points or $5.00 coupon for the restaurant. As a... More 

Was this review helpful? Yes
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear NavyDallasite, thank you for your recent stay and for your comments regarding your experience. I am glad you enjoyed your guestroom bed and shower but am very sorry that we did not exceed your expectations overall. We do in fact have refrigerators available upon request and we do have microwaves available in our suites. I am very sorry we... More 

Los Angeles, California
Level Contributor
98 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
5 of 5 stars Reviewed June 18, 2015

I was impressed! Great parking, nice entrance, professional check-in. The bar was nice, and bartender Trevor was awesome. Got an appetizer with my cocktail and it was great. The room is ample, and spotless. But I had a view of the roof which was silly considering what I paid for the room. I received a 15.00 credit for breakfast at... More 

Was this review helpful? Yes
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Bagoda1, thank you for your recent stay and for the excellent review of your experience with us. I am very grateful for your feedback and great comments regarding Carol and Trevor. I will certainly share your comments with them and congratulate them accordingly. We are very proud of the quality of product and service we offer and I am... More 

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