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All 82 Richmond hotels

The Westin Richmond

4.0 of 5 Hotel   |   6631 West Broad Street, Richmond, VA 23230
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Ranked #4 of 82 Hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
melissac21 New York City, New York
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358 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I should have written a review sooner, but I used to stay at this Westin a lot when I traveled for my former job. The hotel was always clean, the food and service was good in restaurant/bar, and the workout facility was also nice. I always had a good night's sleep and any issues were immediately remedied. I did check... More

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virginia
Top Contributor
75 reviews 75 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for a conference. The most important thing at the hotel is security. You must use your room key to get to any floor and to come down it is used for any floor other than the lobby. The entire staff were very friendly and went out of their way to help. The bed and pillows... More

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Nanniex2, thank you for your recent stay and review of your experience. I am glad you found the hotel to be comfortable and above all safe. I am sorry that the banquet food at the event you attended did not exceed your expectations. We certainly take pride in our food and will continue to work hard to ensure we... More

Westchester, NY
Top Contributor
51 reviews 51 reviews
16 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here one night before a campus tour of the University of Richmond and were very pleased. My husband prefers the beds at the Westins, so that's how I chose the hotel. It was well-located for the school, and we went to the nearby Cary Town (5 min car ride) for dinner the night we arrived. It was recommended... More

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear KCS728, thank you for your recent stay while vising the University of Richmond. I am grateful for your 5-star review of your experience. It is good to hear that you found the hotel and our Bellman, Richard to be accommodating and that you enjoyed your journey to Carytown. We certainly appreciate your support and trust we will see you... More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great location, especially if you are visiting UR. We have stayed here many times, the staff is professional & welcoming. Very close to the great little areas of the city. We wouldn't stay anywhere else in this great city.

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear PattiMZ, thank you for staying with us on your recent visit to The University of Richmond. We are grateful for your 5-star review and for your loyalty in choosing to stay with us for your visits. We look forward to serving you again very soon. Stay well, Feliks Schwartz - General Manager More

Philadelphia
1 review
5 of 5 stars Reviewed 6 days ago NEW

We discovered soon into our son's Richmond VA college experience that the place we wanted to stay on visits was The Westin. Its location in proximity to I-95 & 64 as well as to the city is a plus; accessibility is easy. But its brand of hospitality is what is most appealing to us. Employees at all positions seem genuinely... More

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Vistabrandywine, thank you for such a tremendous review of your experience at The Westin Richmond. I was thrilled to read your review and grateful for your loyalty and support. I am glad to hear you have enjoyed the Westin Richmond on your trips to visit your son at U of R and we are grateful for our mutually beneficial... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice property. Clean, well managed, helpful, courteous staff and the restaurant food is very good. This property is dog-friendly in the event that you have to travel with the four legged member of the family, but you would never know that dogs are allowed as everything is spotless and odor free.

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Jeffery R, thank you for your recent stay and excellent review of your experience with us. I am very glad to hear that you had a great stay. Thank you for recognizing our pet friendly program as well as our attention to service and cleanliness. We look forward to serving you again in the future. Stay well, Feliks Schwartz... More

Magnolia, Delaware, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All of the staff that I had the pleasure to encounter did everything possible to make my stay a pleasant one. From letting me check in early, to engaging me in friendly conversation. My room was immaculate, and had all of the amenities that I required. The bed was so comfortable that I really didn't want to get up in... More

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Bruce W, thank you for your recent stay and excellent review of your experience. I am very happy to hear that our associates exceeded your expectations. They are truly what makes the difference. I am also glad you enjoyed the Westin Heavenly Bed! We certainly look forward to serving you again soon and I thank you for your support.... More

Holmdel, New Jersey
Top Contributor
82 reviews 82 reviews
37 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were 2 families traveling from Florida heading back to NJ ( 08/30/) on labor day weekend. I booked this hotel because the heavenly beds and late check out on weekends, this way I can recoup from the 10 hrs drive. The other family got there first and obtained room #622 ( facing the front entrance ). We arrived at... More

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Catle88, thank you for staying with us and for your feedback. I am very sorry that your traveling companions were awoken by the wedding music on Sunday morning. I assure you we were not aware in advance that this would take place and we certainly would have not permitted it had we known I assure you this was an... More

Saint Augustine, Florida
Top Contributor
50 reviews 50 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was a nice stop on our trip from nj to fl. They had the crib ready in the room for our baby. It was a real crib ( not pack and play). The hotel was very clean and nice. My only complaint is that we ordered room service and it took 1 1/2 hours to show up. Bc... More

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WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Elle S, thank you for staying with us on your recent pass through Richmond. I am glad to see that you had an overall positive experience and that your room was prepared in advance of your arrival. I am very sorry about the delay on your food order and am glad to see that we did the right thing... More

Arlington, Virginia
Contributor
20 reviews 20 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms are standard Westin quality (i.e. wonderful) with comfy beds and luxury showers. If you are a Starwood Preferred Guest you will get a room on the club level that includes a great complimentary breakfast spread each morning. Overall, this is one of the nicer Westin Hotels and we enjoyed our stay.

Was this review helpful? Yes
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear B2B0813, thank you for your stay and positive review of your experience. Thank you as well for being a loyal SPG member. I am glad to hear that you enjoyed your visit and our hotel. I trust we will see you again should you return to Richmond. Stay well, Feliks Schwartz - General Manager More

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Additional Information about The Westin Richmond

Address: 6631 West Broad Street, Richmond, VA 23230
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Richmond 4*
Number of rooms: 250
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Also Known As:
The Westin Richmond Hotel Richmond

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