Husband, his parents and I visited this property, and we really liked it. The hotel is so clean, and everything was so wonderfully Westin--heavenly bed, heavenly shower, Westin products, great service. We really liked it. The only downside is that if you're hoping to be in downtown Richmond, you're about a 10 minute drive. That's not all bad, though, because... more

Nice new Westin on the western outskirts of Richmond - about 10 minutes drive to downdown and also about 10 minutes drive to the large Short Pump Mall. The lobby is airy and pleasant, there is a restaurant and bar on site as well as a decent gym and a quite small indoor pool. There is also a business center... more

The new Westin in Richmond is an absolutely terrific hotel. Great decor; bright, clean rooms; exceptional service; terrific food - what more could you want. Only slight disadvantage is that it is not located right in the middle of the city - but I had a meeting outside of town and it met my needs perfectly. Keep up the great... more

I stayed at the Westin Richmond soon after it had opened up which breathed a sigh of relief to all the SPG travelers headed to Richmond. This hotel is basically across the street from the an existing regular Sheraton which was really starting to get run down. The hotel is everything you expect from one of Starwood’s flagship brands. Being... more

This ew hotel is clean with great service. A great addition to the not great hotels in Richmond. more

I must say I've stayed at a lot of hotels, but very few come close to this Westin. The staff was awesome. Special thanks to the front desk, especially Amanda and Quantina. They were so helpful and definitely wanted to insure we had a good time. Every recommendation they gave us was perfect. We celebrated my husband's birthday and were... more

Just like all Westin's, this one was a great stay. Service was supberb. This hotel accepts small dogs and we kept hearing a small dog barking, really whimpering and called down to report it. We got dressed and left and it was still barking, so we stopped by the desk and mentioned it again. They said they would again check... more

We stayed for 3 nights and had a great stay. The hotel was spotless, the staff was incredibly responsive, and the rooms were perfect! As for the rooms they were great! The Heavenly Bed and Bathroom's name speak for themselves. Another great aspect is when you close the shades it gets perfectly dark, even the door had a tight fit... more

This hotel was clean, very attractive, very comfortable. The staff could not be more friendly, warm, and helpful. I recommend it highly. more