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Wyndham Richmond Airport Hotel

3.0 of 5
4700 S. Laburnum Avenue, Richmond, VA 23231
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Wyndham Richmond Airport Hotel
Ranked #32 of 85 hotels in Richmond
4.0 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveler rating
    25
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Date Rating
Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 28, 2012 NEW via mobile

Our church had a weekend function with guest traveling from New Jersey and North Carolina. The hotel staff including Mary Jo, accommodated each guest according to their individual needs. The guest suites fit the need for a family of 7 without the use of rollaway beds! In that area of Richmond, the location is so that the mall is within... More

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Chesapeake, Virginia
1 review
5 of 5 stars Reviewed May 24, 2012 NEW

Every time our group stays at the Wyndham in Richmond, the staff takes very good care of us and is always there if we need them. On this last stay the house keeping staff had gone for the day and the rest of the staff had made all the pull-out beds for our tired bicyclists. The staff always welcoms us... More

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TC Carter III, Guest Relations Manager at Wyndham Richmond Airport Hotel, responded to this review
May 25, 2012

We always enjoy having you and your group stay with us while here at the Wyndham Hotel Richmond Airport. We are grateful for your kind words and look forward to your return! T.C. Carter Guest Service Manager More

maryland
Senior Contributor
25 reviews 25 reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 23, 2012 NEW

Great location with lots of choices of resturants nearby; also, it was right next to the exit for the highway. The room was just average--no noises, it was clean, adequate parking, the bathroom products were good and the staff was nice enough. I would stay here again

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TC Carter III, Guest Relations Manager at Wyndham Richmond Airport Hotel, responded to this review
May 25, 2012

I want to thank you for taking the time in giving us feedback for your stay here with us. We are in the process of upgrading our hotel and hope you will be our guest once again in the near future. T.C. Carter Guest Service Manager More

Roanoke, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 21, 2012

Our small group has met at this hotel a few times before, including very recently. The level of service by the sales & catering managers and staff has always been very good--friendly, attention to detail, rooms and food/beverage set up on time, etc. This time my meeting sales & catering contact was Mary Jo OHallihan. She did a great job... More

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TC Carter III, Guest Relations Manager at Wyndham Richmond Airport Hotel, responded to this review
May 22, 2012

It was a delight to have you and your group stay with us during your visit to the Richmond, VA area. We are so grateful for all of the wonderful comments for all of our hotel departments that you have shared with us. We also shared with Mary Jo the wonderful things you commented about her and she was just... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 20, 2012

The hotel was fine, rooms clean and comfortable. But I was there two nights on business but the Internet connection was useless. Sllloooowwww. It was my second stay ther but never again.

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TC Carter III, Front Office Manager at Wyndham Richmond Airport Hotel, responded to this review
May 21, 2012

We appreciate the feedback about the wireless internet access during your stay and sincerely apologize for the inconvenience this may have caused you. We did find that one of our wireless access points were down during your visit and has since been repaired. I am glad that you enjoyed the cleanliness of your room and atmosphere we provide at our... More

Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed May 12, 2012

Cassandra at front desk very friendly and helpful. Welcoming smile.

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TC Carter III, Guest Relations Manager at Wyndham Richmond Airport Hotel, responded to this review
May 17, 2012

Thank you so much for sharing your experience with us here at our Wyndham Hotel. We definitely will inform Cassandra your gratitude. Thanks again and we look forward to seeing you again on your next visit to the area! T.C. Carter Guest Service Manager More

virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 7, 2012

This hotel did not come anywhere close to the standards or reputation of the Wyndham Hotels. Hotel was clearly an older hotel in much need of service improvement. The inroom microwave did not work, neither did the safe. The coffee pot lacked some part to make it work and the light in the room was very poor. The hotel staff... More

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TC Carter III, Guest Relations Manager at Wyndham Richmond Airport Hotel, responded to this review
May 17, 2012

We are so sorry to hear that your stay with us was less than pleasurable. We are currently updating our room lighting to a brighter lamp. Also, we appreciate your feedback so we can improve on the areas that are addressed. If you would like to visit us again, please contact me personally and we will assure your stay will... More

Seattle, Washington
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

Dark! That's what the rooms are. There's only about four small lamps and when you turn them on they start off real dim then gradually get brighter, but never bright enough. And the dark furniture doesn't help. It's like being in a cave. Very depressing. If you stay here, try at least to get a room that doesn't face the... More

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Craig Burks, Manager at Wyndham Richmond Airport Hotel, responded to this review
May 8, 2012

I am upset to read you did not enjoy your recent stay at our hotel. We truly strive to make each and every guest experience with us the best it can be. I would like to apologize for your unhappiness in the room type you received. Many guests that stay with us request our atrium view rooms because of their... More

New Jersey
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 26, 2012

Decent hotel, attention to details needed. Got a good price from a bid, and landed this Wyndham hotel. It's a mixed bag. Great front desk person. However, my room was lacking washcloths and a hair dryer, which were supplied upon request (but the housekeeper should have been on top of this). Also, I felt that the room's carpeting needed a... More

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Sandston, Virginia
1 review
5 of 5 stars Reviewed April 7, 2012

The Blue Knights III of Virginia (Law Enforcement Motorcycle Club) hosted the Mason-Dixon Conference's quarterly meeting in February 2012 at this hotel. We had participants from ME to SC including IA, PA, TN and KY. Everyone that attended commented on the friendliness of the staff, the set-up of the hotel and the food was outstanding. The staff went out of... More

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Additional Information about Wyndham Richmond Airport Hotel

4700 S. Laburnum Avenue, Richmond, VA 23231
Price Range: $

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