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All 82 Richmond hotels

Four Points by Sheraton Richmond Airport

3.0 of 5 Hotel   |   4700 S. Laburnum Avenue, Richmond, VA 23231 (Formerly Wyndham Richmond Airport Hotel)
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74%
Ranked #29 of 82 hotels in Richmond
A recent review
5 of 5 stars reviewed 3 days ago
jEARL1953 Chapel Hill, North Carolina, United States
  • Overview
  • Reviews (196)
  • Photos (21)
  • Location
  • Amenities
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  • Room tips (32)
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196 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Chapel Hill, North Carolina, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

From the moment we arrived, Gwen Bailey, Guest Services Agent, was very professional, yet personable. Because my family members were arriving at various times, Ms. Bailey was very accommodating in room assignments and ensuring that the accommodations were acceptable to us. Any and all questions were answered. Eventually, we met Ms. Denise Motley, Guest Services Manager, just in passing and... More

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Washington DC
Top Contributor
125 reviews 125 reviews
31 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For an airport hotel, this is a particularly nice one, especially quiet and clean. The staff are all very friendly, and even the maint/cleaning staff go out of their way to make you feel welcome. It's also an easy drive into Richmond and cheaper than the downtown hotels, so this easily doubles as a preferable airport and downtown business property.... More

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Salt Lake City, Utah
Top Contributor
283 reviews 283 reviews
81 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This does not look like a new hotel but the renovations are fairly recent. The location is great being close to both the airport and a large mall with multiple eating and shopping establishments within walking distance. The rooms are of an adequate size although my room looked over the reception area and I was woken at 4am by some... More

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Shacklefords, Virginia
1 review
5 of 5 stars Reviewed 5 weeks ago

hotel was very clean and rooms had enought space gwen was very nice at check-in and check-out when checking in she made sure i had everthing i needed for a bless stay. they have vending machines and a pantry.

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Emily F, Starwood Hotels at Four Points by Sheraton Richmond Airport, responded to this review

Dear Rayford s, We are very happy to hear you enjoyed our clean and comfortable guest rooms and received excellent service from our team. Thank you for taking the time to share with us, and we hope you will come back to stay with us again in the future. All the best. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 24, 2014

Wasted my points. stayed in a reminder for $70 a night before cleaner nicer and half the price.dust bunnies in room unknown paint on furniture, bathroom cabinet with water damage.waited over 10 minutes at bar for a drink gave up and left.pool area was dirty and water was questionably clean.service at front desk was very good though.

Was this review helpful? Yes 1
Brownsburg, Indiana
Top Contributor
101 reviews 101 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 21, 2014

We stopped at this hotel on our way to the beach on vacation. It's a typical airport hotel in that it does show some wear and tear, but on the whole, we wouldn't hesitate to stop again. There was a large family reunion in the hotel which made it a little bit noisy in the evening, but nothing too far... More

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Newport News, Virginia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 18, 2014

Really the best, top-notch customer service you want to see when staying at a hotel. Christine bent over backwards on the front-end when she was able take our original reservation and knock a good 25% off our 3-day stay by offering us a veterans discount. When we wanted to check in early, Gwen made sure the room was ready 2+... More

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Union, Kentucky
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2014

I stayed 4 nights at the Four Points by Sheraton-Richmond Airport in June 2014. It was a great experience. The staff was friendly, the rooms clean, the bed comfortable, the breakfast excellent and the bar relaxing. It does not get any better than this! They also have a free shuttle that will take you to a great Italian restaurant about... More

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Emily F, Starwood Hotels at Four Points by Sheraton Richmond Airport, responded to this review

Dear Tom D, We are thrilled to hear you had a wonderful time with us for your recent visit to Richmond. We aim to make each stay special, and we are very happy you enjoyed our extra services, clean and comfortable rooms, and friendly staff. Thank you for your high recommendation, and we look forward to hosting you for your... More

Raleigh
1 review
4 of 5 stars Reviewed July 6, 2014

Great hotel, friendly staff, clean rooms. My family and stayed over the July 4th weekend and had a good visit. I will return. I had an issue with my online booking and the manager Qwen was most helpful with finding the reservation and informing my middle intitial ran together and presented a problem when checkingin. Manda

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Jacksonville, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 23, 2014

Was at the end of a wonderful trip visiting my 3 1/2 year old Grandson. An early flight out so, it was easier to stay at an "airport" hotel for my last evening. A little teary eyed and emotional when they dropped me off. So, I'm sure you can imagine that I wasn't in the best frame of mind. (For... More

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Additional Information about Four Points by Sheraton Richmond Airport

Address: 4700 S. Laburnum Avenue, Richmond, VA 23231 (Formerly Wyndham Richmond Airport Hotel)
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Richmond Airport 3*
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21 photos of this hotel

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Near Four Points by Sheraton Richmond Airport

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#26 Family Hotel in Richmond #27 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
Where You Want to Be. The Four Points by Sheraton Richmond Airport makes it easy to get where you need to go in the area. Our free shuttle service will take you to and from Richmond International Airport (RIC), While Oak Village, and anywhere else within a two-mile radius. Be sure to check out the world-class racing nearby (both cars and horses), and take the whole family to Kings Dominion or Busch Gardens Williamsburg.Work and Play. Our attentive staff will make sure you have a productive, relaxing stay. Enjoy a dip in our indoor pool, an invigorating workout in our fitness center, or a sumptuous meal and a round of drinks at Terra Nova Grille and Lounge. We have more than 8,000 square feet of flexible space with state-of-the-art audiovisual equipment to help you stage the perfect meeting or event, and a business center that provides support services.Warm, Comforting Accommodations. All of our 155 guest rooms and suites have been recently renovated into even more inviting spaces. Stay connected with free wireless High Speed Internet Access and a 37-inch flat screen TV with HD channels. Let yourself drift away in plush bedding after a long day of business or sightseeing. ... more   less 
Number of rooms
155

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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