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Courtyard by Marriott Richmond West

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6400 W Broad St, Richmond, VA 23230
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Richmond West
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Courtyard by Marriott Richmond West
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rockwall, Texas
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean comfortable room in a well maintained building. The staff was helpful and friendly. I would choose this location again when in the area but not for downtown business. Property is consistent with the Courtyard brand.

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Alexandria, Virginia
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms were very clean. The Staff was very friendly and helpful. We Enjoyed a nice breakfast at the Bistro. The wait staff were nice and food was served quickly. Ask to stay on the side of the hotel away from the interstate. The freeway gets quiet loud.

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Acworth, Georgia
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent one night in town with family. Hotel is located near many of the areas we visited. Lobby was remodeled and rooms looked clean. Only issue was the balcony. It was very dirty with garbage on the ground. We would stay here again. Very good price vs. staying downtown or way out.

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Richmond, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

Customer service can make a tremendous difference in a stay. The warm welcome at check in did not disappoint. I enjoy being greeted by smiling faces who truly look pleased to help their guests. At the front desk, Krystal was on point as she presented us with our keys following our online check in. Every other staff member my family... More 

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Newark, Delaware
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

What is Marriott thinking? We had such a wonderful stay in a Courtyard once that we were wiling to become loyal customers. They took away the complementary coffee, they converted the "Stay for Breakfast" rate to an egg mcmuffin breakfast instead of a buffet bar, downsized the mini-fridge and took the microwave out of the room. Oh and the coffee... More 

Was this review helpful? Yes 1
Marriott_CY_West_GM, General Manager at Courtyard by Marriott Richmond West, responded to this review

Thank you for taking the time to share your thoughts on our brand. We love hearing from our guests in situations like this so we can become better. We will share your message appropriately within the organization. More 

Travelers are raving about these Richmond hotels

Philadelphia, Pennsylvania
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 17, 2015

Stayed here for a baseball tournament. Very nice property, with great amenities. Priced reasonably and in a good location to many restaurants and shopping, near the highway. Would definitely recommend!

Was this review helpful? Yes 1
Marriott_CY_West_GM, General Manager at Courtyard by Marriott Richmond West, responded to this review

Thank you for sharing your experience at the Courtyard Richmond West we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for... More 

Suffolk, Virginia
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 13, 2015

I booked this room and stay using my Marriott reward points so it hard to complain about free rooms. The room was nice and well furnished however it was very small and quite a squeeze for 4. Bed was comfortable and the room was clean hard to ask for more than that. There is a nice pool in the courtyard... More 

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Manassas, Virginia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

My daughter and I stayed there the night before her LSAT test as UofR and it was everything we needed and more. It was clean an well designed. The beds were extremely comfortable and the employees were all polite and helpful. I will stay there again if I ever need a hotel in Richmond.

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McLean, Virginia
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 5, 2015

We recently stayed at the Courtyard by Marriott, on Broad Street in Richmond, for one night over the Memorial Day weekend (Sat May 23rd). For my family of four we booked two standard rooms using Marriott reward points. First of all, kudos to Marriott for allowing us to check-in the day before via their mobile app, and for sending us... More 

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Washington, Nc
Level Contributor
3 reviews
5 of 5 stars Reviewed May 26, 2015

Lives up to Marriott standards. Great location close to restaurants, museums, shopping and historic locations. Double room large enough for 4 people. Wifi free. Quiet room even near elevator. Nice basic restaurant with small bar area.

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91 photos of this hotel

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