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Courtyard by Marriott Richmond West

3.0 of 5 6400 W Broad St, Richmond, VA 23230
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Courtyard by Marriott Richmond West
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Courtyard by Marriott Richmond West
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107 reviews from our community

Traveler rating
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    33
    13
    1
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27
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fredericksburg, Virginia
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff was very nice. I have stayed here 3 times in a row from Priceline. The hotel was very big and very easy to find. But the rooms( some) were very far from the lobby. And their are several entrances to this hotel. It has an indoor hottub which was nice.

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Salem, Oregon
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2014

I really like the model of the Courtyard. The bistro/cafe is a super convenient alternative to foraging for food in an unknown location. Bed was comfy and room was clean and well maintained. At no fault of the staff, the vanity is so small. Fine for a single user but more than that is annoying. This property is about a... More 

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Senior Contributor
31 reviews 31 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 16, 2014

Employees here ate above and beyond awesome! I was in town for the Richmond marathon. The room was a little smaller than im used to and there was no continental breakfast, but the amazing staff made the experience at this hotel wonderful. To me, service is everything. Rooms were clean which is also extremely important to me. Next time im... More 

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Miami Beach, Fl
Top Contributor
150 reviews 150 reviews
76 hotel reviews
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed October 29, 2014

This Courtyard has been tastefully renovated and offers a comfortable night's rest. We had a second floor room facing the interior courtyard and found it quiet and restful. The hotel reception staff were welcoming and helpful. We didn't use any of their other services or facilities, so can't comment on that. Good value for an overnight stay driving the I95... More 

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Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2014

I stayed here for 5 days and have no complaints. The rooms are good size and clean. The staff was super friendly and very helpful. The hotel is a giant rectangle so it is a long walk to some of the rooms from the lobby. The lobby is very modern and was full of activity every morning. The rates are... More 

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Avon, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 21, 2014

Being the parent of a UR sophomore, this hotel has become our home during visits to see our daughter. Accommodating staff and comfortable rooms with first floor access to the parking lot thru patio doors (perfect for move in day). Starbucks bistro in lobby, Home Depot and Office Max across the street. Staples, Target, Walmart and Kroger's supermarket within a... More 

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Somerset, New Jersey
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 27, 2014

My family stayed here on August 6 when we visited the university with our son. Like all Marriott Courtyards in which we have stayed, this was a fine hotel by any measure. It was attractive, exceptionally clean, and convenient to many local attractions. For us these included the University and downtown Richmond, where we went for dinner. All staff at... More 

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Steven P, General Manager at Courtyard by Marriott Richmond West, responded to this review

I'm glad you had a great stay! We look forward to seeing you the next time you are in the Richmond area. More 

Marietta, Georgia
Top Contributor
78 reviews 78 reviews
12 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed August 26, 2014

Stayed here for three nights on business. Bed was very comfortable, room was clean and no issues with timely housekeeping. Room was very small, though; it felt like the bed took up half the room. Free breakfast (corporate booking) was mediocre but the morning, and evening, staff in the bistro were unfailingly pleasant and attentive. The place just felt like... More 

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Steven P, General Manager at Courtyard by Marriott Richmond West, responded to this review

It sounds like you would have had a great experience with us if it were not for a large group we had in the hotel during your stay. There are several weekends throughout the year that Richmond hosts very large sports tournaments. These tournaments can fill most of the area hotels and sometimes they are for middle school and early... More 

Birmingham, Alabama
Top Contributor
61 reviews 61 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed August 12, 2014

When you turn into the parking lot it is quite obvious that this is an old property. Looks 25 to 30 years old. A recent renovation helped overall conditions I am sure, however, this Courtyard is the poorest Courtyard I have ever stayed in. The staff was nice and helpful. Sliding glass doors open to the parking lot and even... More 

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Steven P, General Manager at Courtyard by Marriott Richmond West, responded to this review

Great guess!  We are actually 28 years old. We have been renovated 4 times since we opened and our hotel has never looked better than it does now. Our last renovation was completed less than two years ago and our rooms and lobby look great and my staff could not be more proud of our hotel and the service... More 

1 review
5 of 5 stars Reviewed July 31, 2014

Marriott always treats guests like family. The professional staff's welcome and helpfulness makes one feel as if they are genuinely glad to have you as a guest. At the Richmond, Va Courtyard special kudos to Adam in the Bistro and Regina at the front desk for exceptional service. Thanks to manager Steve for seeing that everyone's stay at Marriott was... More 

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Steven P, General Manager at Courtyard by Marriott Richmond West, responded to this review

Thanks so much for recognizing Adam, Regina and our spirit to serve! We love and value our repeat guests - see you next time! More 

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Additional Information about Courtyard by Marriott Richmond West

Address: 6400 W Broad St, Richmond, VA 23230
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Richmond West 3*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with Marriott, Priceline, Expedia, Booking.com, Cheap Tickets, Orbitz, Despegar.com, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Courtyard by Marriott Richmond West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Richmond West Hotel Richmond
Courtyard Richmond West
Richmond Marriott
Richmond Courtyard
Hotel Style:
#30 Business Hotel in Richmond

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