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All 82 Richmond hotels

Courtyard by Marriott Richmond West

3.0 of 5 Hotel   |   6400 W Broad St, Richmond, VA 23230
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Ranked #36 of 82 hotels in Richmond
A recent review
4 of 5 stars reviewed 5 days ago
SGTV Somerset, New Jersey
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101 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
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English first
Somerset, New Jersey
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family stayed here on August 6 when we visited the university with our son. Like all Marriott Courtyards in which we have stayed, this was a fine hotel by any measure. It was attractive, exceptionally clean, and convenient to many local attractions. For us these included the University and downtown Richmond, where we went for dinner. All staff at... More

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Marietta, Georgia
Top Contributor
68 reviews 68 reviews
12 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for three nights on business. Bed was very comfortable, room was clean and no issues with timely housekeeping. Room was very small, though; it felt like the bed took up half the room. Free breakfast (corporate booking) was mediocre but the morning, and evening, staff in the bistro were unfailingly pleasant and attentive. The place just felt like... More

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Birmingham, Alabama
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When you turn into the parking lot it is quite obvious that this is an old property. Looks 25 to 30 years old. A recent renovation helped overall conditions I am sure, however, this Courtyard is the poorest Courtyard I have ever stayed in. The staff was nice and helpful. Sliding glass doors open to the parking lot and even... More

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1 review
5 of 5 stars Reviewed 4 weeks ago

Marriott always treats guests like family. The professional staff's welcome and helpfulness makes one feel as if they are genuinely glad to have you as a guest. At the Richmond, Va Courtyard special kudos to Adam in the Bistro and Regina at the front desk for exceptional service. Thanks to manager Steve for seeing that everyone's stay at Marriott was... More

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4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel last July and work laptop was stolen from room. Laptop was in a location only visible to someone looking for it. Was on main level in room with patio door. Marriott did not provide ANY compensation for the loss and their claim process sucks.

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Denver, Colorado
1 review
2 of 5 stars Reviewed July 23, 2014 via mobile

This not the hotel for for a stay longer than a night or two. The lobby and restaurant upgrade cannot make up for the fact that housekeeping staff is overwhelmed by the significant tour business and do not do the superior job of timely room maintenance expected of Marriott and the fully priced room rate. The small, cramped, poorly maintained... More

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18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 20, 2014

I stayed at the courtyard for two nights. The bedroom and bathroom was clean. The room did smell stuffy. The room was small and it did feel like an old hotel with updated furnishing. Air conditioner was a little noisy but not terrible. Overall it was good hotel. I slept well in the bed. I did appreciate the balcony with... More

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Lutherville, Maryland
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 18, 2014

Close to U of Richmond. Front desk very helpful as to places to go and places to eat. Our room was fine - the biggest problem is that I needed to ask 3 times to get a sofa bed made up. Once before we left for dinner - came back 2 hours later, not done. Requested again upon return -... More

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Jacksonville, Florida
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 4, 2014

The hotel rooms are nice and are comparable to other courtyards. Staff was nice but many times they weren't present. That's especially true with the meeting facility. There may have been a problem with the A/C but it was very hot in the room and it was set on 65. Rarely saw anyone to check on us. I'm not picky,... More

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Top Contributor
224 reviews 224 reviews
61 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed July 2, 2014

This is a typical Courtyard property. The room was fine, with a good air conditioning system (too often they don't do the job right, but not here). The front desk was efficient, and the room was ready, despite our early arrival of 2:30 PM. I wouldn't go out of my way to stay here, but for the price it was... More

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Additional Information about Courtyard by Marriott Richmond West

Address: 6400 W Broad St, Richmond, VA 23230
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Richmond West 3*
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Also Known As:
Courtyard By Marriott Richmond West Hotel Richmond
Courtyard Richmond West
Richmond Marriott
Richmond Courtyard

40 photos of this hotel

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Room/suite (12)
Hotel & grounds (12)
Business center/function rooms (2)
Dining (3)
Pool/beach area (1)
Other (11)
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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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