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All 81 Richmond hotels

Comfort Inn Midlothian

2.5 of 5 Hotel   |   8710 Midlothian Turnpike, Richmond, VA 23235
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Comfort Inn Midlothian
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Ranked #39 of 81 hotels in Richmond
A recent review
4 of 5 stars Reviewed December 22, 2013
peaceful111 Sterling, Virginia
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90 people have reviewed this hotel

Traveler rating
    42
    27
    14
    2
    5
See reviews for
40
11
7
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Columbia, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 23, 2014

I specifically asked for a non-smoking room on-line. At the time of the check in, I asked again if it was non-smoking. The manager assured me that it was. When I entered the room, I could not even breath because of the smell of the smoke. I called downstairs and she told me it could be the air freshener. What?@?*... More

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Inn Midlothian, responded to this review

All guest concerns and feedback are taken very seriously by our employees and management staff at the hotel. Please accept our sincere apologies for all that went wrong with your stay. We have addressed the issues you mentioned with our housekeeping and maintenance staff. The safety of our guests is our top priority. We have reviewed our policies with our... More

White Stone, VA
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 14, 2014

My husband and I have stayed here numerous times when we have to travel to Richmond. We have to stay in their "only" King Accessible room, so we have had the same room many times. We have informed the staff that the A/C unit in that room did not work properly. Their staff is friendly enough and the free breakfast... More

Was this review helpful? Yes 2
Sterling, Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 22, 2013

Excellent dark for the price. The hotel is clean, staff is friendly. Complementary breakfast and parking is a plus. Would strongly recommend this hotel The staff was very friendly and helpful. They offered to print important documents for me. The room was clean and huge, the bed was very comfortable

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Inn Midlothian, responded to this review

Thank you so much for your kind review of your recent stay at our hotel! We are happy to hear that you were pleased with the cleanliness of your room, comfort of the bed and the complimentary full breakfast buffet. We pride ourselves on the friendliness and helpfulness of our staff and strive to welcome each guest as if they... More

Pittsburgh, Pennsylvania
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 1, 2013

We spent one night over the Thanksgiving holiday at the Comfort Inn. The staff were friendly, the rooms were well appointed, and the indoor pool, spa and gym were very nice. We also enjoyed the free breakfast buffet in the morning. We will be back!

Was this review helpful? Yes 2
MichelleGuests, Guest Relations Manager at Comfort Inn Midlothian, responded to this review

Thank you so much for spending an evening with us over the Thanksgiving holiday! We are so pleased to hear that you received a warm welcome from our staff and enjoyed the comfort of your guest room and the complimentary breakfast buffet. The best compliment that we can receive is that our guests enjoy their stay so much that they... More

Lancaster, Pennsylvania
Contributor
19 reviews 19 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 25, 2013

My wife and I stayed for only one night on ouy way to NC. We were impressed with the service at the front desk, the room condition and their awesome hot continental breakfast. If we weren't joining family members for a breakfast we could have easily gotten a filling breakfast.

Was this review helpful? Yes 2
MichelleGuests, Guest Relations Manager at Comfort Inn Midlothian, responded to this review

Thank you so much for staying with us on your recent trip to North Carolina. We love hearing that you were so impressed with the service that you received from our front desk staff. Our team truly does love welcoming our guests to the hotel as if they were a guest in their own home! We also appreciate your very... More

Virginia Beach, Virginia
Contributor
19 reviews 19 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 9, 2013

Checked in for two night stay for wedding. First night was a little uncomfortable because by some mistake we had a handicapped room on the front of the hotel with connecting door and it was noisy. The people in the next room were not overly loud nor was the tv loud but it seemed that the sounds were funneled through... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn Midlothian, responded to this review

Thank you for your feedback on your recent stay with us. While our connecting rooms are a wonderful convenience for groups traveling together, we’re sorry it was an inconvenience on your first night’s stay and that we weren’t able to arrange for another room. However, we are glad we could accommodate your request to change rooms for your next night’s... More

Daleville, Virginia
Top Contributor
64 reviews 64 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 20, 2013

The staff were all nice, the place was clean and the pool area was nice. Our room faced the back of the hotel and was very dark at night which helps me sleep. The restroom was clean, but small. The breakfast was very limited and cramped.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn Midlothian, responded to this review

Thank you for your review. We value guest feedback and use it to to provide direction for future guest stays. We are glad to hear that you found our hotel to be clean and the staff to be friendly and that you had a chance to enjoy our pool area. And of course, it’s always a pleasure to hear that... More

bryson city
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 3, 2013

My friends and I were in town for a wedding and this hotel was a very close location. The room decor/furniture was all new and updated. The bathroom and shower were very clean and also up to date decor wise. There was four of us with 2 queen beds and we all had a great night's sleep. My friends had... More

Was this review helpful? Yes
MichelleGuests, Guest Relations Manager at Comfort Inn Midlothian, responded to this review

Thank you for staying with us when you were in town for a wedding. We appreciate the nice compliments that you found your guest room to be comfortable, clean and updated. We are so happy to hear that you and your friends had a great night's sleep and also enjoyed the complimentary breakfast buffet in the morning. Thank you again... More

Richmond, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2013

I have stayed at this hotel twice now and the Customer Service is great. The rooms are clean comfortable and the breakfast is good. I arrived and they remembered me form my last stay. I recommend if you are in the Richmond area you stay here.

Was this review helpful? Yes 1
MichelleGuests, Guest Relations Manager at Comfort Inn Midlothian, responded to this review

Thank you so much for staying with us....twice! The best compliment that we can receive is that a guest enjoys their stay so much that they want to return. We are thrilled with your comment that the service that you receive from our staff is great and that our front desk staff remembered you from your first stay with us.... More

Sarasota, Florida, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2013

We were there in July for a funeral and the staff were comforting and gracious! The breakfast bar was great room comfortable and staff very friendly. Will be back there again! thanks for your Prayers!

Was this review helpful? Yes 1
MichelleGuests, Guest Relations Manager at Comfort Inn Midlothian, responded to this review

We are so sorry that your July visit was not under better circumstances. But we are so pleased to hear that our staff was welcoming and friendly during your stay and you enjoyed both your guest room and our complimentary breakfast buffet. We will look forward to welcoming you back on your next visit to Richmond. Thank you for taking... More

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Additional Information about Comfort Inn Midlothian

Also Known As:
Comfort Inn Midlothian Hotel Richmond
Comfort Inn Midlothian Hotel
Comfort Inn Richmond
Richmond Comfort Inn
Address: 8710 Midlothian Turnpike, Richmond, VA 23235
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 81 hotels in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Midlothian 2.5*
Official Description (provided by the hotel):
Hotel offers free wireless high-speed Internet access, free weekday newspaper, free deluxe continental breakfast, spacious updated exercise room, seasonal outdoor courtyard pool, business center. Business travelers will appreciate voice mail, work desks, access to fax and copy services. Newly renovated guest rooms feature coffee makers, microwaves, refrigerators, irons with boards, hair dryers. Some rooms with two king beds; two room suites available. Bob Evans restaurant next door. Restaurants, cocktail lounges, theater, specialty shops nearby. ... more   less 
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