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Inn & Suites Richmond

7201 West Broad Street, Richmond, VA 23294 (Formerly "Comfort Inn Executive Center")
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Inn & Suites Richmond
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Ranked #76 of 83 Hotels in Richmond
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51 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Narooma
Top Contributor
111 reviews 111 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed May 4, 2015

I should have read the reviews before we pulled in here. It was cheap, which was the attraction but there are cjeap motels that give much better than this. Our room stank as if someone had died on it. We should have asked for another but were too tired. The wardrobe doors were off and a light didn't work. The... More 

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Pullman, Michigan, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 7, 2015 via mobile

First room smelled of cigerettes, second room just stunk. Stains on the chair, bed spreads nothing i would want to sit on let alone lay on. No elevator so we had to lug our bags upstairs. Shower was fiflthy, it needed a real good scrubbing with bleach. We found this hotel in a discount magazine, she took the magazine at... More 

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Hendersonville, North Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 12, 2014

I'm by no means a picky traveler, but this Baymont was the worst. Mirrors off the wall, an army issue looking blanket on the bed. Really a mess. Forget the price, stay away. The only positive about the place was there was an Olive Garden next door.

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 5, 2014

What a dump! The place stinks, it is dirty! Then the window fell out! Almost immediately gunshots went off outside our window! We left in a hurry and informed the manager, paid for a better Hotel...now they refuse a refund! Avoid at all cost! Hugo Diedericks.

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Goodyear
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 23, 2014

The photos and reviews we found on the Internet were extremely misleading. This was one of the dirtiest places my wife and I have ever stayed. We had paid for three nights but after staying the first night, we checked out and found a much cleaner room. I guess there was a reason the price was so low. I thought... More 

Was this review helpful? Yes 1
Tennessee
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 21, 2014

I got two rooms on Sept. 20, and I have to tell you it was the worst hotel experience I have ever had. We opened the door to our room after a late arrival, around 12:30 a.m., and the beds were unmade, wet towels on the beds and trash on the floor. We were given a different room with no... More 

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State College, Pennsylvania
1 review
3 of 5 stars Reviewed September 16, 2014

The hotel is dated and a bit shabby. we needed A dog friendly hotel and this is one of the few in the area. Tub caulking was coming loose and wallpaper was peeling. The smell of the room was the most bothersome -- seemed like chemical cleaner.

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Kennesaw, Georgia
Contributor
18 reviews 18 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014

We started with 4 rooms across the street at the Bed Bug Infested Super 8 on Broad. The Baymont is very clean. The employees that we met were very polite and accommodating. Since the original stay, we have booked multiple rooms again. Both stays were delightful. Thank you.

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Jonesborough
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 28, 2014

I took a gourp of high school students on a field trip to Richmond and we spent the night at this facility. Rooms were dirty. The halways reeked of smoke of various types. There was a gang of Hispanics camped in the hallway until after midnight. Some very shady characters hanging out in the parking lot. I would not allow... More 

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Columbia
2 reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed July 20, 2014 via mobile

We got this hotel on hotwire for $40 per night and I don't feel it was worth even that much. I was really afraid to stay here after seeing the reviews. I would say that the hotel was not in an unsafe area, and the beds appeared as if the linens were clean (washed - but full of cigarette burn... More 

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