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All 82 Richmond hotels

Baymont Inn & Suites Richmond

2.0 of 5 Hotel   |   7201 West Broad Street, Richmond, VA 23294 (Formerly "Comfort Inn Executive Center")
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Ranked #76 of 82 hotels in Richmond
  • Overview
  • Reviews (42)
  • Photos (40)
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42 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
2 reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed July 20, 2014

We got this hotel on hotwire for $40 per night and I don't feel it was worth even that much. I was really afraid to stay here after seeing the reviews. I would say that the hotel was not in an unsafe area, and the beds appeared as if the linens were clean (washed - but full of cigarette burn... More

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1 review
1 of 5 stars Reviewed July 17, 2014

This is horrible and dirty and reaks of smoke. Reccomend..never.. Burn holes.. Food smashed in carpet dirty towels in hall dirty bathrooms. slept with one eye open! I waited 20 min to check in. No elevator.

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Ann Arbor, Michigan
1 review
1 of 5 stars Reviewed July 15, 2014

I wish I could give this a 0 out of 5, but tragically cannot. First off, the clerk at the front desk was entirely incompetent. It took him 10 minutes to check in the person ahead of me, and then at least 10 minutes to check me in. I said I wanted a king bed, non-smoking room. He sent me... More

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Madison Heights, Virginia
1 review
3 of 5 stars Reviewed June 28, 2014

We had a good clean room. Checkin was quick and personnel friendly. Cleaning staff was also friendly and accomadating. Contenental breakfast was nice and clean. Front desk personnel was again friendly and helpful. We were with a group of 8 rooms for a tournament and the front desk started the breakfast 30 min early to accomedate our schedule. Also no... More

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1 review
1 of 5 stars Reviewed June 21, 2014

Arrived to be placed in a room that smelled, had a broken toilet seat and moldy shower, moved to another room which was across the hall from a barking dog that had the entire hallway smelling dog. Was not able to get to another hotel or I would have left. The next morning we were moved into yet another room... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2014 via mobile

I booked the room on Priceline because of the great price before seeing the horrible reviews. My husband and I checked in on Tuesday expecting the absolute worst, but was pleasantly surprised. The staff was amazing and the room was clean.24 hours coffee was a plus and the kids loved the breakfast.i will be staying again and we enjoyed our... More

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Palatine Bridge, New York
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 28, 2014

The staff was courteous and responsive. The lobby was spacious, clean and recently renovated. Unfortunately, the smell of stale cigarette smoke was everywhere - even on our non-smoking floor. For us, that's deal-breaker. The rooms were tired and our blankets had cigarette burns. We have stayed in many two-star hotels that deserved a better rating - but not this one.

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1 review
1 of 5 stars Reviewed May 24, 2014 via mobile

Check-in was the only good experience of this trip. Stains on pollow, desk, broken closet, broken window, dirty A/C, and the smell was awful. I purchased Clorox spray,wipes, with gloves and Boot Camp cleaned in their. Dirty towels, shower curtain had pink slimy film, dirty rags, pubic hair all over the toilet seat, pee stains behind the toilet, and the... More

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Lexington, North Carolina
1 review
1 of 5 stars Reviewed April 27, 2014

This place was nasty and disgusting. After driving from North Carolina and taking our grandson to the races all day, we had reservations here. Upon checking in at 10:30 pm, I was appaled at the condition of the room. The bathroom had not been cleaned, there was some awful "stuff" on the shower curtain, around the toilet was nasty and... More

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Additional Information about Baymont Inn & Suites Richmond

Address: 7201 West Broad Street, Richmond, VA 23294 (Formerly "Comfort Inn Executive Center")
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Richmond 2*
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Also Known As:
Baymont Inn & Suites Richmond Hotel Richmond
Baymont Inn And Suites Richmond
Baymont Inn Richmond
Comfort Inn Richmond

40 photos of this hotel

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Pool/beach area (1)
Bathroom (1)
Room/suite (7)
Business center/function rooms (1)
Dining (1)
Hotel & grounds (5)
Other (4)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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