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All 81 Richmond hotels

Baymont Inn & Suites Richmond

2.0 of 5 Hotel   |   7201 West Broad Street, Richmond, VA 23294 (Formerly "Comfort Inn Executive Center")
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Ranked #76 of 81 hotels in Richmond
  • Reviews (39)
  • Photos (40)
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  • Room tips (7)
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39 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
Madison Heights, Virginia
1 review
3 of 5 stars Reviewed 1 week ago

We had a good clean room. Checkin was quick and personnel friendly. Cleaning staff was also friendly and accomadating. Contenental breakfast was nice and clean. Front desk personnel was again friendly and helpful. We were with a group of 8 rooms for a tournament and the front desk started the breakfast 30 min early to accomedate our schedule. Also no... More

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1 review
1 of 5 stars Reviewed 2 weeks ago

Arrived to be placed in a room that smelled, had a broken toilet seat and moldy shower, moved to another room which was across the hall from a barking dog that had the entire hallway smelling dog. Was not able to get to another hotel or I would have left. The next morning we were moved into yet another room... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I booked the room on Priceline because of the great price before seeing the horrible reviews. My husband and I checked in on Tuesday expecting the absolute worst, but was pleasantly surprised. The staff was amazing and the room was clean.24 hours coffee was a plus and the kids loved the breakfast.i will be staying again and we enjoyed our... More

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Palatine Bridge, New York
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 28, 2014

The staff was courteous and responsive. The lobby was spacious, clean and recently renovated. Unfortunately, the smell of stale cigarette smoke was everywhere - even on our non-smoking floor. For us, that's deal-breaker. The rooms were tired and our blankets had cigarette burns. We have stayed in many two-star hotels that deserved a better rating - but not this one.

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1 review
1 of 5 stars Reviewed May 24, 2014 via mobile

Check-in was the only good experience of this trip. Stains on pollow, desk, broken closet, broken window, dirty A/C, and the smell was awful. I purchased Clorox spray,wipes, with gloves and Boot Camp cleaned in their. Dirty towels, shower curtain had pink slimy film, dirty rags, pubic hair all over the toilet seat, pee stains behind the toilet, and the... More

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Lexington, North Carolina
1 review
1 of 5 stars Reviewed April 27, 2014

This place was nasty and disgusting. After driving from North Carolina and taking our grandson to the races all day, we had reservations here. Upon checking in at 10:30 pm, I was appaled at the condition of the room. The bathroom had not been cleaned, there was some awful "stuff" on the shower curtain, around the toilet was nasty and... More

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Chicopee, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 14, 2014

After driving 15 hours, we decided to stay at this hotel based on the exterior, which looked nice. After checking in we went next door to eat. When we finally got into the room at 9:30 pm we noted how dirty it was. The ceiling in the bathroom was falling down and over the bathtub the ceiling was moldy and... More

Was this review helpful? Yes 1
Logan, Ohio
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 31, 2014

I understand that the hotel is not the most expensive, however it was HORRIBLE! We requested a non-smoking room, definitely not that at all! We checked in fairly quickly and easily and found out that they have 3 separate buildings for the hotel and we were in the second building, room 2206. When we got to the building it did... More

Was this review helpful? Yes 1
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 11, 2014

Stayed at this hotel for two nights. first night stayed my room was paid for in cash as i didn't want my card to be held with any extra charges by mistake as a friend of mine told me that it happened to them before yet the hotel was decent. the room smelled like a smoking room when i asked... More

Was this review helpful? Yes 1
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Additional Information about Baymont Inn & Suites Richmond

Address: 7201 West Broad Street, Richmond, VA 23294 (Formerly "Comfort Inn Executive Center")
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Richmond 2*
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Also Known As:
Baymont Inn & Suites Richmond Hotel Richmond
Baymont Inn And Suites Richmond
Baymont Inn Richmond
Comfort Inn Richmond

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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