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All 82 Richmond hotels

Baymont Inn & Suites Richmond

2.0 of 5 Hotel   |   7201 West Broad Street, Richmond, VA 23294 (Formerly "Comfort Inn Executive Center")
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Ranked #74 of 82 Hotels in Richmond
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46 reviews from our community

Traveler rating
    3
    8
    6
    9
    20
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15
9
4
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Tennessee
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I got two rooms on Sept. 20, and I have to tell you it was the worst hotel experience I have ever had. We opened the door to our room after a late arrival, around 12:30 a.m., and the beds were unmade, wet towels on the beds and trash on the floor. We were given a different room with no... More

Was this review helpful? Yes 1
State College, Pennsylvania
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is dated and a bit shabby. we needed A dog friendly hotel and this is one of the few in the area. Tub caulking was coming loose and wallpaper was peeling. The smell of the room was the most bothersome -- seemed like chemical cleaner.

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Kennesaw, Georgia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We started with 4 rooms across the street at the Bed Bug Infested Super 8 on Broad. The Baymont is very clean. The employees that we met were very polite and accommodating. Since the original stay, we have booked multiple rooms again. Both stays were delightful. Thank you.

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Jonesborough
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I took a gourp of high school students on a field trip to Richmond and we spent the night at this facility. Rooms were dirty. The halways reeked of smoke of various types. There was a gang of Hispanics camped in the hallway until after midnight. Some very shady characters hanging out in the parking lot. I would not allow... More

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Columbia
2 reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed July 20, 2014

We got this hotel on hotwire for $40 per night and I don't feel it was worth even that much. I was really afraid to stay here after seeing the reviews. I would say that the hotel was not in an unsafe area, and the beds appeared as if the linens were clean (washed - but full of cigarette burn... More

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1 review
1 of 5 stars Reviewed July 17, 2014

This is horrible and dirty and reaks of smoke. Reccomend..never.. Burn holes.. Food smashed in carpet dirty towels in hall dirty bathrooms. slept with one eye open! I waited 20 min to check in. No elevator.

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Ann Arbor, Michigan
1 review
1 of 5 stars Reviewed July 15, 2014

I wish I could give this a 0 out of 5, but tragically cannot. First off, the clerk at the front desk was entirely incompetent. It took him 10 minutes to check in the person ahead of me, and then at least 10 minutes to check me in. I said I wanted a king bed, non-smoking room. He sent me... More

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Madison Heights, Virginia
1 review
3 of 5 stars Reviewed June 28, 2014

We had a good clean room. Checkin was quick and personnel friendly. Cleaning staff was also friendly and accomadating. Contenental breakfast was nice and clean. Front desk personnel was again friendly and helpful. We were with a group of 8 rooms for a tournament and the front desk started the breakfast 30 min early to accomedate our schedule. Also no... More

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1 review
1 of 5 stars Reviewed June 21, 2014

Arrived to be placed in a room that smelled, had a broken toilet seat and moldy shower, moved to another room which was across the hall from a barking dog that had the entire hallway smelling dog. Was not able to get to another hotel or I would have left. The next morning we were moved into yet another room... More

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Additional Information about Baymont Inn & Suites Richmond

Address: 7201 West Broad Street, Richmond, VA 23294 (Formerly "Comfort Inn Executive Center")
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Richmond 2*
Number of rooms: 122
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Also Known As:
Baymont Inn & Suites Richmond Hotel Richmond
Baymont Inn And Suites Richmond
Baymont Inn Richmond
Comfort Inn Richmond

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