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All 81 Richmond hotels

Baymont Inn & Suites Richmond

2.0 of 5 Hotel   |   7201 West Broad Street, Richmond, VA 23294 (Formerly "Comfort Inn Executive Center")
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Ranked #77 of 81 hotels in Richmond
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32 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Chicopee, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

After driving 15 hours, we decided to stay at this hotel based on the exterior, which looked nice. After checking in we went next door to eat. When we finally got into the room at 9:30 pm we noted how dirty it was. The ceiling in the bathroom was falling down and over the bathtub the ceiling was moldy and... More

Was this review helpful? Yes 1
Logan, Ohio
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I understand that the hotel is not the most expensive, however it was HORRIBLE! We requested a non-smoking room, definitely not that at all! We checked in fairly quickly and easily and found out that they have 3 separate buildings for the hotel and we were in the second building, room 2206. When we got to the building it did... More

Was this review helpful? Yes 1
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 11, 2014

Stayed at this hotel for two nights. first night stayed my room was paid for in cash as i didn't want my card to be held with any extra charges by mistake as a friend of mine told me that it happened to them before yet the hotel was decent. the room smelled like a smoking room when i asked... More

Was this review helpful? Yes 1
Richmond, Virginia, United States
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 23, 2013

On a busy street not too far from the Short Pump area, Baymont is ok if you just need a place to sleep. The rooms are dated, the cable works on every other channel and my closet door looks like it lost a fight. On the plus side, although the bathroom is quite tight, half of it is a tub... More

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Enfield NC
1 review
2 of 5 stars Reviewed October 3, 2013

When I checked in the clerk put me in room 1200, and what do I find when I get their. A room that had not been cleaned. The bed was unmade, towels everywhere. She gave me another room however when I mentioned it to the manager, all he said was I am sorry. No explanation or nothing. He said that... More

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Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 12, 2013

we were on a very active vacation and just needed somewhere with showers and clean beds. I cant say the place wasnt clean- had a nice large soaker tub and shower. plenty of towels the exhaust fan in our bathroom didnt work. Bed was comfy and sheets clean no problems with the front desk staff we had to change our... More

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Hoboken, New Jersey
1 review
1 of 5 stars Reviewed July 27, 2013

Where do I start - the room was not clean at all - dirty towel found in bureau draw - fridge leaked from the freezer-dust particles in all of the nightstands drawers - the bureau drawers were broken-handprints can be seen on the mirrors-and was not told when we first arrived about every 2 nights key has to be reprogrammed... More

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Newport Beach
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed July 18, 2013

The front desk staff was pleasant and friendly but that is really the only positive. The lobby smells like an ashtray. The only reason we spent the night here was that it was very late, the place allowed pets, and there is horrible construction traffic on I-95 south through Richmond. We had no real options. This was truly one of... More

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Conway, South Carolina, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 25, 2013

If you have asthma or any other allergies run, don,t walk away from here. The air conditioner was covered so that mold was hidden from view. Noise from window unit was so loud we had to turn it off. Peeling paint in bathroom. Dirty vents, only saving grace in room was a new mattress. Location was good for shopping and... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed June 8, 2013 via mobile

Old smells musty and in need of an upgrade. Not very clean. Fridge was dirty I was worried about being barefoot in the shower so I used socks and there were ants in the bathroom counter. I told the front desk he said its because trees were pulled up and blew me off. They should still spray.

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Additional Information about Baymont Inn & Suites Richmond

Also Known As:
Baymont Inn & Suites Richmond Hotel
Baymont Inn And Suites Richmond
Baymont Inn & Suites Richmond Hotel Richmond
Baymont Inn Richmond
Comfort Inn Richmond
Address: 7201 West Broad Street, Richmond, VA 23294 (Formerly "Comfort Inn Executive Center")
Phone Number:
Location: United States > Virginia > Richmond
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#77 Luxury Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Richmond 2*
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