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All 82 Richmond hotels

Baymont Inn & Suites Richmond

2.0 of 5 Hotel   |   7201 West Broad Street, Richmond, VA 23294 (Formerly "Comfort Inn Executive Center")
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Ranked #76 of 82 Hotels in Richmond
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49 reviews from our community

Traveler rating
    3
    8
    6
    10
    22
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16
10
4
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Detroit
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 12, 2014

I'm by no means a picky traveler, but this Baymont was the worst. Mirrors off the wall, an army issue looking blanket on the bed. Really a mess. Forget the price, stay away. The only positive about the place was there was an Olive Garden next door.

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 5, 2014

What a dump! The place stinks, it is dirty! Then the window fell out! Almost immediately gunshots went off outside our window! We left in a hurry and informed the manager, paid for a better Hotel...now they refuse a refund! Avoid at all cost! Hugo Diedericks.

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Goodyear
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 23, 2014

The photos and reviews we found on the Internet were extremely misleading. This was one of the dirtiest places my wife and I have ever stayed. We had paid for three nights but after staying the first night, we checked out and found a much cleaner room. I guess there was a reason the price was so low. I thought... More 

Was this review helpful? Yes 1
Tennessee
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 21, 2014

I got two rooms on Sept. 20, and I have to tell you it was the worst hotel experience I have ever had. We opened the door to our room after a late arrival, around 12:30 a.m., and the beds were unmade, wet towels on the beds and trash on the floor. We were given a different room with no... More 

Was this review helpful? Yes 2
State College, Pennsylvania
1 review
3 of 5 stars Reviewed September 16, 2014 via mobile

The hotel is dated and a bit shabby. we needed A dog friendly hotel and this is one of the few in the area. Tub caulking was coming loose and wallpaper was peeling. The smell of the room was the most bothersome -- seemed like chemical cleaner.

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Kennesaw, Georgia
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014

We started with 4 rooms across the street at the Bed Bug Infested Super 8 on Broad. The Baymont is very clean. The employees that we met were very polite and accommodating. Since the original stay, we have booked multiple rooms again. Both stays were delightful. Thank you.

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Jonesborough
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 28, 2014

I took a gourp of high school students on a field trip to Richmond and we spent the night at this facility. Rooms were dirty. The halways reeked of smoke of various types. There was a gang of Hispanics camped in the hallway until after midnight. Some very shady characters hanging out in the parking lot. I would not allow... More 

Was this review helpful? Yes 3
Columbia
2 reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed July 20, 2014

We got this hotel on hotwire for $40 per night and I don't feel it was worth even that much. I was really afraid to stay here after seeing the reviews. I would say that the hotel was not in an unsafe area, and the beds appeared as if the linens were clean (washed - but full of cigarette burn... More 

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1 review
1 of 5 stars Reviewed July 17, 2014

This is horrible and dirty and reaks of smoke. Reccomend..never.. Burn holes.. Food smashed in carpet dirty towels in hall dirty bathrooms. slept with one eye open! I waited 20 min to check in. No elevator.

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Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 15, 2014

I wish I could give this a 0 out of 5, but tragically cannot. First off, the clerk at the front desk was entirely incompetent. It took him 10 minutes to check in the person ahead of me, and then at least 10 minutes to check me in. I said I wanted a king bed, non-smoking room. He sent me... More 

Was this review helpful? Yes 1
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Additional Information about Baymont Inn & Suites Richmond

Address: 7201 West Broad Street, Richmond, VA 23294 (Formerly "Comfort Inn Executive Center")
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Richmond 2*
Number of rooms: 122
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Also Known As:
Baymont Inn And Suites Richmond
Baymont Inn & Suites Richmond Hotel Richmond
Baymont Inn Richmond
Comfort Inn Richmond

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