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Clarion Hotel Richmond Central

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3207 North Boulevard, Richmond, VA 23230 (Formerly Holiday Inn Central)
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1 room 1 guest
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Clarion Hotel Richmond Central
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (33)
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Springfield, Virginia
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was what you would expect for a Clarion and in good shape. I don't understand the complaints about bugs or dirt, didn't see any. The hotel is on two levels and it can be hard to figure out which way to drive and what entrance to use, they could mark it a little better. Exterior doors are accessible... More 

Was this review helpful? Yes
Shawn T, Director of Sales at Clarion Hotel Richmond Central, responded to this review

Dear Julie M: Thank you for your recent review on our hotel. Your kind words are greatly appreciated. In January, we made an executive decision to only accept credit or debit cards at check-in, no matter their membership level with Choice Hotels. The purpose of this is to keep illegal activity out of hotel and make it a a safer... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Absolutely horrible! The room was filled with dead insects (wasps and spiders) and living insects (spiders, flies, nets, and mosquitos). I barely made it through night one after reading numerous reviews of bed bugs. I wish I'd seen them before booking for two nights! I'd had enough and asked for a new room after having a large spider run across... More 

Was this review helpful? Yes
Shawn T, Director of Sales at Clarion Hotel Richmond Central, responded to this review

Dear My I: Thank you for your recent review. Oh my gracious. I'm glad you reported all of these issues to the front desk so we can get the room treated. I apologize for what happened during your stay. Sincerely, Shawn T. Director of Sales More 

Travelers are raving about these Richmond hotels

Beaver Falls, Pennsylvania
2 reviews
1 of 5 stars Reviewed 2 weeks ago

As we left the exterior vestibule, there was a large trail of blood coming from the elevator to the hall way door, and a pool of blood at the key card entry. Despite this it was dirty, sticky, & gross.

Was this review helpful? Yes
Shawn T, Director of Sales at Clarion Hotel Richmond Central, responded to this review

Dear Mary M: I apologize for what you described. I just been through the entire hotel yesterday and did not see any blood. Thank you, Shawn T. Director of Sales More 

Hancock, NY
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very unclean hotel and unprofessional staff. Was very displeased with management. There was a bunch of hippies staying there and took over the pool. Drinking excessively and loud vulgar language. Ladies at the desk very unprofessional. Would never stay there again.

Was this review helpful? Yes
Shawn T, Director of Sales at Clarion Hotel Richmond Central, responded to this review

Dear pinhead2013: Thank you for taking the time out to review our hotel. On behalf of the Clarion Hotel, I apologize for loud guests at the pool and staff service. We had a very busy weekend here, mostly with fans of a local band. Sincerely, Shawn T. Director of Sales More 

chicago
Level Contributor
60 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's a standard hotel. Bed was comfy. Sheets were clean. A/C worked. Near the highway, and a quick drive/uber to Hardywood and downtown. We walked back from Buzz and Ned's bbq, against the judgement of others, but we made it. The negatives were we had to have our card reactivated every time we left, and there was a fight in... More 

Was this review helpful? Yes
Shawn T, Director of Sales at Clarion Hotel Richmond Central, responded to this review

Dear annyong1: Thank you for your recent review of our hotel, and for staying with us. I'm so happy that we were close to everywhere you needed to be. I'm sorry to hear about the commotion in they hallway. We have repaired the sliding glass door so once again, guests has to use their room key to enter the building.... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Expected hell on earth following other reviews but we were pleasantly surprised. It is in no way located in a dodgy area. We always felt safe and there are residential properties nearby which looked nice. Yes its near a busy road but we were never bothered by it. Its about 3m from Richmond downtown but that was fine, there's plenty... More 

Was this review helpful? Yes
Shawn T, Director of Sales at Clarion Hotel Richmond Central, responded to this review

Dear Claire T: Thank you so much for staying with us and for such a positive review. We really appreciate it. A lot of guest voice those same opinions to us, but unfortunately, most of them do not get a opportunity to make a online review. I'm so happy you did. We appreciate your business, and hope you come back... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 30, 2015

Reserved two rooms at this hotel for last weekend (7/25) and arrived, only to find dirty rooms. Doors, walls were dirty and smudged. If what one sees is this dirty, what about what is not easily seen (carpet, bedding, etc)? We checked out and found another Choice hotel in Glen Allen VA that was perfect. Unless you are partial to... More 

Was this review helpful? Yes 1
Shawn T, Director of Sales at Clarion Hotel Richmond Central, responded to this review

Dear Martin G: Thank you for your review on our hotel. We apologize for the condition of your room. I have contacted housekeeping about the smudges on the doors and on the light switch. Housekeeping stated they have tried washing the smudges, but they can not remove them, so we will have to find another solution sometime in the near... More 

Georgia Coast, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 22, 2015

If you want to wait for your breakfast and have to pay then this is the place for you. They don't start serving breakfast until 7 as well as they wont let you use the business center until 7. This place is definitely not for families if you want to have to explain to your children what a drag queen... More 

Was this review helpful? Yes 2
Shawn T, Director of Sales at Clarion Hotel Richmond Central, responded to this review

Dear GeorgiaPch1968: Thank you for your recent review. Here at the Clarion Hotel, we welcome everyone and do not discriminate, even to the LGBT community. If the restaurant in our hotel would like to host drag shows to help drum up business, I don't see any reason why they should not. They do have shows booked through December. I just... More 

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 19, 2015

We came down to see the Altoona Curve play the Squirrels. I was looking for other hotels but a lot of them were booked. I just happened to book this hotel not realizing how close it we to the Diamond ballpark. The room isn't bad for the price but a lot of rooms were not ready when check in time... More 

Was this review helpful? Yes 1
Shawn T, Director of Sales at Clarion Hotel Richmond Central, responded to this review

Dear Edward L: Thank you for taking the time to write a review for our hotel. I apologize that rooms were not ready at check-in. We will take your advice into consideration. Please come back to see us whenever you are back in town. Shawn T. Director of Sales More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 13, 2015

I was a little leery pulling RIGHT off the interstate into the hotel. I was really worried about the noise. The room was on the interstate side but surprisingly quite. We only slept there and met my sister in the morning. Really nice, clean rooms. Pleasant staff. Definitely a place I would stay again.

Was this review helpful? Yes 1
Shawn T, Director of Sales at Clarion Hotel Richmond Central, responded to this review

Dear Marianne T: Thank you very much for staying with us, and for such a great review. We really appreciate it and your business. We can't wait to welcome you back the next time you are in Richmond. Sincerely, Shawn T. Director of Sales More 

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