We stayed at the Holiday Inn I 64 West End when visiting the VCU campus in Richmond. While the hotel is not particualrly new, it was very clean and the staff very good to work with regarding local directions and area connections. The price was reasonable and the location is just off I 64 approaching downtown from the west. We... More

This hotel staff was very accommodating on check in and telling me what services the hotel had. Dinner in the bar was OK only because the bartender delivered room service. She was upfront about the situation and told me as soon as she got back she would take care of my order. Room was fine for a hotel that has... More

The hotel may not be rated a five star but the employees deserve the rating. The women we dealt with were courteous, kind and above all else, attentive to our needs. The linens were crisp and the bed was comfortable. For the price we paid, I could not bring myself to find an issue to complain about. More

I stayed at the Holiday Inn, Richmond for 5 straight days in August 2011. My reasons for choosing this hotel was that it was bang opposite the place I had business at and they were offering me a corporate discount. I guess the one thing I would recommend is checking for corporate discounts & also getting on their priority club... More

I was pleased with the aesthetic of the hotel and the conveniences found in the guest room, but the service leaves a lot to be desired. I didn't have too many issues with housekeeping - just a few hairs in the shower. My co-worker had to change rooms twice, however, due to maintenance and cleanliness issues. The service in the... More

My wife and I stayed at this property for 3 days in June 2011 when we traveled to Richmond to see our older daughter. It is easy to get to from I-64 and anyone travelling I-95 but not from the area (more on that later) will find this convenient. The building itself is older but the rooms are large and... More

Our family was coming back from SC and needed a hotel halfway through. Got this so called 3 Star hotel via hotwire, but after booking and learning of our location- I read the prior reviews and was hoping they were wrong. They were not. Friendly staff however the hotel was filthy, from the dusty AC units to the ripped room... More

I am a Platinum Priority Club member so I stay about 90 days a year in Holiday Inn/Exprsses, Crowne Plazas, Intercontinentals. This is the worst Holiday Inn I have ever seen. I was upgraded to a suite, in which I was pleased. Although, the AC unit sounded like a jet taking off in my room. All the furniture had tears,... More

We had a very pleasant stay. I have to say that was the best restful sleep I have had in over 6 months. Nice and very friendly helpfull staff. My over 2 night stay was a great experience. More