We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Richmond South-Bells Road

3.0 of 5
4303 Commerce Road, Richmond, VA 23234
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Richmond South-Bells Road
Ranked #19 of 86 hotels in Richmond
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

101 reviews from our community

    Trip type
Traveler rating
    55
    24
    13
    2
    7
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 29, 2013 via mobile

Being a South Richmond native, I was a little bit nervous about the Bells Road location. The value and close proximity to my destination while I was in town were attractive, so I decided to give it a try. Wow, very impressed with service, room, and area. It's industrial, lots of trucks, and not too much in the area but... More

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
January 31, 2013

Good afternoon NuMama, The entire team here at the new Holiday Inn South - Bells Road was thrilled to read your review! Thank you so much for taking the time to review our hotel, we really appreciate you and we are glad you coming back to us. Sincerely, Ismaray Jones, CRDE More

New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2013

Back in September, my sister and I stayed here coming back from our recent Florida trip. The staff was excellent, very helpful and accommodating considering we checked in with our puppy at 4 am in the morning. The room was very clean, cozy and provided us with much needed sleep very comfortably. From now on, the puppy, my sister and... More

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
January 31, 2013

Dear KathyL, Thank you for posting your positive comments on TripAdvisor about our staff, and their helpfulness during your recent stay. Thank you for choosing us and for sharing your experience, and we hope to welcome you (and your puppy) back again soon. Kind regards, Ismaray Jones, CRDE Holiday Inn South-Bells Rd More

Toronto
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 23, 2013

On a recent roadtrip from Toronto to Florida we decided to make an overnight stop just south of Richmond. There were several hotels/motels at the exit we chose and stopped at each to check the pricing. Surprisingly, the nicest looking property also had the best rate. We were checked in quickly and given our room. Everything was clean and the... More

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
January 31, 2013

Dear TOgirl47, Thank you very much for the comments you have posted. Service is very important to us, and we will continue to accommodate our guests the best we can. We look forward to seeing you again in the Richmond area. Thank you, Ismaray Jones, CRDE Holiday Inn South, Richmond VA. More

Haddonfield, New Jersey
1 review
1 of 5 stars Reviewed January 2, 2013

We stayed here for one night in December 2012. While we did request and receive a pet-friendly room, we were surprised at how dirty and un-kept the room was even though it was pet-friendly. We have stayed at many other pet-friendly hotels where you would not even know a pet had been in the room. When we arrived, we found... More

Was this review helpful? Yes
Ismaray J, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
January 4, 2013

Dear JenniferZ24601, Thank you for your feedback. I am sorry that your experience at the Holiday Inn Richmond-South fell short. I would welcome the opportunity to speak with you, at your convenience, so I can address the specifics of your stay. I can be reached at 804-592-2900 ext 611. We value all comments so that we may continually improve guest... More

1 review
5 of 5 stars Reviewed December 28, 2012 via mobile

We stayed in a room with a kingsize bed. You can park round the back close to your room- very convenient. The room was clean and spacious, it had a fridge and a microwave. The sheets were really soft and you have a choice of soft or firm pillows. The staff were really friendly and courteous.

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
March 21, 2013

Good afternoon Georgiaflood! First, I would like to apologize that we did not respond earlier to your posting on tripadvisor, 12-28-12. Normally we reply within just a week or so. Thank you for taking your valuable time to post your kind comments. Please keep us in mind the next time you are in our area. Warmest regards, Management team More

Virginia, USA
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 18, 2012

This hotel was a pleasant surprise in the industrial south side of Richmond. The staff was professional, the room was great - nice beds and room was quiet. Probably the only downside was that the hotel does not do a complimentary breakfast and we had to swing by McDonald's to get a fast breakfast before our daughter's early lacrosse tournament.... More

Was this review helpful? Yes
Ismaray J, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
November 19, 2012

The entire team here at the new Holiday Inn South - Bells Road was thrilled to read your review! Thank you so much for taking the time to post your thoughts. We hope you'll stay with us again on your next trip to Richmond! I have passed along the "to go bags" request. Sincerely, Ismaray Jones, CRDE Assistant General Manager More

Richmond, Virginia
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 5, 2012

This stay was not as pleasant as other stays at this hotel. The room (4th floor handicap) was not as clean (bathroom). The bed was not as comfortable-it was missing the mattress cover. When I rolled to the edge I could feel the mattress ribbing.

Was this review helpful? Yes
See 12 more reviews by lawssm for Richmond
Ismaray J, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
November 12, 2012

Dear Lawssm, Thank you for bringing these concerns to our attention. I am deeply sorry that you had such an uncomfortable experience with us. We are addressing this matter with our Executive Housekeeper and can ensure that all missing mattress pads have been replaced. Thank you again and I hope that you do return as a valued guest. Sincerely, Ismaray... More

Alexandria, Virginia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 17, 2012

I stayed at this hotel two weekends ago for a weekend getaway with my boyfriend, and it was the perfect spot! I was a bit nervous at first about the location (lots of industrial parks around), but it ended up being easily accessible from the highway and just outside of Richmond. I originally picked this hotel because it was pet-friendly.... More

Was this review helpful? Yes 3
Ismaray J, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
November 12, 2012

Dear Robinaree: I am delighted that you had such a pleasant experience with us! I am happy to hear that the front office staff was welcoming and that your room service order was right on! Thank you for your candid comments. We hope to see you and your boyfriend again! Warmest Regards, Ismaray Albalat-Jones, CRDE Assistant General Manager More

Long Island, New York
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 12, 2012

I really wanted to like this hotel. The family and I booked it on Priceline while traveling back to NY from FL. The location was great- right off of I-95 and easy to find. The lobby was a little crowded, even after 10 pm, due to a bar next door. Luckily, most of the rooms seemed to be on the... More

Was this review helpful? Yes 2
Ismaray J, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
November 12, 2012

Good afternoon loyal guest, I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually. We are very pleased to hear that our Front Office clerk was accommodating, that makes me really happy. Thank you for your comments and we are... More

Portsmouth, V
1 review
5 of 5 stars Reviewed October 8, 2012

I booked several rooms for my group over the weekend. Our stay was great. Rachel was really helpful in taking care of my reservation needs. The hotel was clean and staff was great. I liked haing the restaurant inside the hotel. It was raining and my group were on motorcycles.

Was this review helpful? Yes
Ismaray J, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
November 12, 2012

Dear Kim B, Thank you for all your candid comments. Rachel is always very helpful and takes pride in ensuring all of our guests are taken care of. Thank you and we hope to see you soon. Warmest Regards, Ismaray Albalat-Jones, CRDE Assistant General Manager More

Candlewood Suites Richmond Airport
Great value on a similar hotel
Richmond, VA
4.5 of 5 stars 114 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Richmond
Family-friendly
Wingate by Wyndham- Richmond/ Short Pump
Wingate by Wyndham- Richmond/ Sh... 4.0 of 5 stars 315 reviews
Luxury
The Berkeley Hotel
The Berkeley Hotel 4.0 of 5 stars 207 reviews
Good for business
BEST WESTERN PLUS Governor\
BEST WESTERN PLUS Governor's Inn 4.0 of 5 stars 93 reviews
Great value
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express Richmond Nor... 3.5 of 5 stars 46 reviews
Show Prices ABS:HotelCheckRates-d1164824?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d114555?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d72810?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d223603?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Richmond hotels
Candlewood Suites Richmond Airpo... 4.5 of 5 stars 114 reviews HYATT house Richmond-West 4.5 of 5 stars 170 reviews Hilton Garden Inn Richmond Downt... 4.5 of 5 stars 343 reviews Country Inn & Suites By Carlson,... 4.5 of 5 stars 140 reviews
Show Prices ABS:HotelCheckRates-d1212540?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1238207?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1200891?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1413466?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 86 hotels in Richmond, ranked by popularity

Been to Holiday Inn Richmond South-Bells Road? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Richmond South-Bells Road

Also Known As:
Holiday Inn Richmond South-Bells Road Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Address: 4303 Commerce Road, Richmond, VA 23234
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Richmond
#22 Family Hotels in Richmond
#23 Business Hotels in Richmond
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
WARM WELCOME A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that creates an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Richmond s NEWEST Holiday Inn located near the airport (RIC). Located off of I-95 at Belles Rd., exit 69 & near I-64 & I-895. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Richmond. CLOSE TO WHERE YOU NEED TO BE Minutes away from; Richmond International Airport (RIC), Phillip Morris, Honeywell, Dupont & Fort Lee & the other many companies in the area. Also, enjoy the many attractions in Richmond; Richmond International Speedway, Kings Dominion & Brown s Island. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Expedia, Travelocity, Booking.com, Priceline, Hotels.com and Venere so you can book your Holiday Inn Richmond South-Bells Road reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Richmond South-Bells Road, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Richmond South-Bells Road
Enter dates & see best prices* (from our partners)
Show Prices