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Holiday Inn Richmond South-Bells Road

3.0 of 5
4303 Commerce Road, Richmond, VA 23234
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Holiday Inn Richmond South-Bells Road
Ranked #19 of 86 hotels in Richmond
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101 reviews from our community

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Traveler rating
    55
    24
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Date Rating
Orchard Park NY
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 14, 2013

It was my second stay there and the staff and hotel once again impressed me. This hotel is clean with a friendly staff and ample parking. It is conveniently located right off the I-95 exit five miles from downtown Richmond. It is also about 20 minutes from the airport. Contrary to other reviews, it is not "on the wrong side... More

Was this review helpful? Yes 1
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
May 16, 2013

Dear valued guest, Thank you so much for such a wonderful review. We will be sure to pass it along to our staff. We look forward to taking care of your accommodations, the next time you are in our area! Warmest Regards, Management Team More

Lancaster, Pennsylvania
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 10, 2013

I booked this facility on Hotwire at a very competitive rate. As expected, there were quite a few contractor vehicles in the parking lot when I arrived after a long day on the road. I have to say that everything was perfectly okay. There were numerous little things that I would expect to have issues with at this level of... More

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
May 16, 2013

Dear valued guest, We are so pleased you were happy with your stay with us. Should you be in our area again, please keep us in mind. If there is anything you need during your stay, please feel free to contact our front desk staff. They will be more than happy to help you. Warmest Regards, Management Team More

Rock Hill, South Carolina, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2013

Very nice and convenient hotel close to I-95. Staff is very nice and helpful. Rooms are clean and very nicely decorated. The grill downstairs actually has good food and atmosphere. Recommended for anyone traveling through Richmond.

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
April 17, 2013

Dear valued guest, We appreciate you taking the time to post such a positive review! We will be sure to pass it on to our staff. Please keep us in mind the next time you are in our area. Warmest Regards, Management Team More

Stoney Creek, ON Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 30, 2013

Did not feel comfortable with the location seemed kind of on the wrong side of town if you know what I mean. Rooms were ok but just did not get as sense of comfort in the area. Not much around for food or shopping ... would not stay there again.

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
April 12, 2013

Dear valued guest, We understand your concerns. However, safety is really not an issue with our property. All entries are locked, execpt for the front desk. Your guest key card is required to get in the other doors. There are procedures for our front desk staff on how to handle various situations, that may come up. We have a restaurant... More

Maple Shade, New Jersey
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 30, 2013

This is our second time there. We did not have a good experience a few years ago but it was clean and easy to get to off of 95 - and it was snowing. The first time the front desk was actually rather rude; this time they were polite. The first time we were given drink coupons - which they... More

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hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
April 12, 2013

Dear valued guest, Thank you for taking the time to post your comments. We are glad your experience with our wonderful front desk associates was good. Please accept our sincere apologies for your poor experience with our restaurant. Please feel free to contact us to give us further details. Our goal is to have all of our guests have the... More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 24, 2013 via mobile

I've stayed at this hotel four times. I loved each experience. The only problem was their broken first floor elevator. Otherwise pretty awesome stay. The hotel staff was friendly. Room service was pricey though! The restuarant attached was a plus!

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hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
March 28, 2013

Good afternoon MiraRoss35, We are very appreciative of you taking the time to post your kind words. Please accept our apology for the elevator problem. It has been taken care of. Thank you for your repeated business; and please continue to keep us in mind for your future trips! Warmest regards, Management Team More

Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2013

Three day stay with a soccer team, hotel was very accommodating. Rooms were very clean and spacious. Had to bring work with me and desk area worked out well. Onsite restaurant and sports bar for players and parents so not having to leave the property for meals and a fun place to hang out at night was a bonus.

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
March 21, 2013

Good afternoon J M, Our entire team appreciate you taking the time to share your comments. We are very pleased that you had such a great time and experience. Please keep us in mind for your next soccer event, and of course, for any leisure trips you plan in the area! Warmest regards, Management team More

1 review
5 of 5 stars Reviewed March 11, 2013 via mobile

The customer service that I received from Bella was awesome. Bella answered my questions and was extremely patient with me during a very stressful moment. She was very understanding, professional and took the time to ensure that I was satisfied with the answer that she gaven. She didn't try to rush me off of the phone, she was polite, and... More

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
March 21, 2013

Good afternoon "meekameeks", Thank you for taking the time to share your opinion of our wonderful front desk supervisor, Bella. She always strives to make all of our guests enjoy their stay with us. I have forwarded your message onto her. Warmest regards, Management Team More

Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 16, 2013 via mobile

I continue my tour of cities to do business in this time I'm visiting Virginia an got to stay at the holiday inn. I was pleasantly surprised to see a great hotel and staff. I loved the rooms it was comfy and the staff was great. I did have a small issue at checkout with my bill but the staff... More

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
March 21, 2013

Good afternoon Chu303, Thank you for taking the time to post your comments. We value you, and all of our guests. We hope to be of service to you in the future. We do apologize for the problem you experienced at checkout, but happy to hear it was quickly resolved. Warmest regards, Management team More

Salem, Massachusetts
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 16, 2013

This was the first stop of a seven day college tour with my daughter. By the time we got off the exit on 95 south we had been in the car for 12 hours, the last three in the worst traffic nightmare I had ever been in (2 hours to go 20 miles then another hour of stop and go).... More

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
March 21, 2013

Good afternoon TOHSalem, Thank you, so much, for taking the time to post your very kind comments! We are so happy that you enjoyed every aspect of your stay with us. Unfortunately, the Richmond area traffic can be extremely challenging. Please keep us in mind, should you come thru our area again. Warmest regards, Management team More

 
 
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Additional Information about Holiday Inn Richmond South-Bells Road

Also Known As:
Holiday Inn Richmond South-Bells Road Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Address: 4303 Commerce Road, Richmond, VA 23234
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Richmond
#22 Family Hotels in Richmond
#23 Business Hotels in Richmond
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
WARM WELCOME A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that creates an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Richmond s NEWEST Holiday Inn located near the airport (RIC). Located off of I-95 at Belles Rd., exit 69 & near I-64 & I-895. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Richmond. CLOSE TO WHERE YOU NEED TO BE Minutes away from; Richmond International Airport (RIC), Phillip Morris, Honeywell, Dupont & Fort Lee & the other many companies in the area. Also, enjoy the many attractions in Richmond; Richmond International Speedway, Kings Dominion & Brown s Island. ... more   less 
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Holiday Inn Richmond South-Bells Road
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