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Holiday Inn Richmond South-Bells Road

3.0 of 5 4303 Commerce Road, Richmond, VA 23234
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Holiday Inn Richmond South-Bells Road
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Holiday Inn Richmond South-Bells Road
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164 reviews from our community

Traveler rating
    83
    43
    24
    5
    9
See reviews for
54
20
16
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Any
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  • All months
    (164)
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    (29)
  • Jun-Aug only
    (52)
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    (43)
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1 review
5 of 5 stars Reviewed yesterday NEW

The overall experience was great, good food from the Sport bar, friendly staff in particular Lisa. She made the stay that more special with her words of wisdom and motivation. Thanks for all you do. The rooms are extremely clean and are in top shape. Whenever I am in the area i will stay here again

Was this review helpful? Yes
Greensboro, NC
Top Contributor
51 reviews 51 reviews
43 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Large, modern rooms with a microwave and fridge. Room was very clean. Nicely furnished. Good size bathroom. Nice sitting area with a comfortable chair and ottoman. Bed was very comfortable and there is a large flat screen tv. Restaurant downstairs has a bar. Good food. There is a subway and McDonald's also within walking distance. Nice sized workout room.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel manager, Prince, was very friendly and helpful. I stayed there for 3 days. He helped me to check in. On my last day, when I saw him, he even remembered my name and asked me how my staying. The room has decent size and space. It was clean and comfortable. Although the heating was relative loud, the room... More 

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Thank you for your kind words Prince More 

Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I have been staying at this Holiday Inn off and on for over three years and have always had great service. On my most recent extended stay I was fortunate to have Lisa as the primary person to care for my room. The whole time I was at the hotel she never left any detail unattended, and if there were... More 

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Lisa will be glad to hear your kind words Prince More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Clean Rooms, accmodating stafff, ESPECIALLY Mary Jo OHallahan. I have employees to my business ownwer staying at this location almost daily , and Mary Jo and her staff accomodate our every need on a daily basis. We can find less expensive rooms, but the overall value keeps us coming back for more. When I have family in town this is... More 

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

We appreciate the kind words Ptince More 

Jersey City, New Jersey
2 reviews
5 of 5 stars Reviewed 2 weeks ago

On December 30th 2014 my husband and myself along with my dog were driving home to new jersey after a Christmas visit with our kids. We had to pull over in Richmond, VA. because of exhaustion and rain We stopped at the Richmond South-Bells Road Holiday Inn. My husband checked us in and we went to our room , at... More 

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

My greatest joy everyday is seeing my guests checking in happily and departing with complete satisfaction. Prince More 

New Jersey
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a older hotel and compared to the other holiday Inns, including Express and other chains under IHG brand, this hotel is in need of update. The beds were comfortable. The front desk clerk could not speak very good English and didn't understand when I requested an upgrade (Platinum Elite Members get upgraded room when available). The hotel was... More 

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

I take your comment as good information to grow with and get better. I will discuss with my team member. Thanks for staying with us. Prince More 

Highland Springs, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

very clean and good service but they need to offer a complimentary breakfast, and they need to make the complimentary coffee and tea the whole day not only from 6 a.m. To 10 a.m. you can find a lot of two stars rating hotels with free breakfast and free complimentary coffee and tea in the lobby the whole day

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Thank you for the opportunity to serve you Prince More 

1 review
4 of 5 stars Reviewed December 7, 2014 via mobile

The stay here was very pleasant. Room clean and updated. There are not a lot of restaurants in the vicinity but we are at the sports bar attached to the hotel and received excellent service from Clarissa. She was Very friendly and helpful.

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

We are glad to hear from you and we love having you here,at our beautiful hotel. Prince More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed December 5, 2014

The young lady that was responsible for our room was named Lisa she had a very professional attitude and wanted to make sure we had everything we needed. Our room was clean and smelled fresh. Thank Lisa for great Service

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Thank you and we love to have you back soon More 

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Additional Information about Holiday Inn Richmond South-Bells Road

Address: 4303 Commerce Road, Richmond, VA 23234
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Richmond South-Bells Road 3*
Number of rooms: 167
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Also Known As:
Holiday Inn Richmond South-Bells Road Hotel Richmond
Hotel Style:
#4 Best Value Hotel in Richmond
#14 Business Hotel in Richmond

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