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All 82 Richmond hotels

Holiday Inn Richmond South-Bells Road

3.0 of 5 Hotel   |   4303 Commerce Road, Richmond, VA 23234
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Ranked #31 of 82 hotels in Richmond
A recent review
3 of 5 stars reviewed 1 week ago
Philip P SAYREVILLE
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  • Reviews (132)
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  • Room tips (27)
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132 people have reviewed this hotel

Traveler rating
    64
    33
    21
    5
    9
See reviews for
46
17
10
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
SAYREVILLE
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We were returning back from North Carolina and wanted to take a break from driving and stopped at this hotel. We had no reservations, but when we got two rooms and the price was $125.00/nigh/room. We took it. The rooms were OK, not the very best. The bathroom tubs were backed up when we took a shower and the problem... More

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

We love having you here More

Coeburn, VA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I made an unplanned trip to Richmond early this month to attend a funeral. As this was a last minuet trip, we booked using Hotwire and this hotel was the one we got. We are not frequent users of the Holiday Inn brand and have experienced mixed results from stays in the past at some Holiday Inn... More

Was this review helpful? Yes 1
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

We are always glad to hear from our happy guests.Thank you for the opportunity to serve you and your family.We appreciate the kind words and we love having you here. Prince Clement More

Vineland, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Only stayed for one night, but nice room. No complaints. It was nice to have a restaurant attached so we did not have to leave the hotel after driving for 12 hours from Florida. Would stay again if needed.

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Wow,we appreciate your kind words and I will let my team know.We love having you here Prince Clement More

Muskegon, Michigan
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 4, 2014

Great Hotel at a great location. Paid $64 on priceline. No complaints what so ever. Clean room and warm hospitality. Nice line up of cable channels. High speed internet. Mini fridge in the room. If in the area again i will stay again.

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

We are very honored to have met your expectations. Prince Clement More

Woodbridge, Virginia
1 review
5 of 5 stars Reviewed June 30, 2014

Over the past 3 years, our Fastpitch Softball Team has made this hotel our choice to stay while competing in the Richmond area. Mary Jo was extremely helpful in booking our group, ensuring our stay was pleasant and most important, following up with the team during the stay. The overall staff is extremely friendly and helpful. The rooms are comfortable,... More

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

We appreciate the opportunity to serve you and your family. We love having you. More

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 25, 2014

Room was very clean and air conditioner worked great. We were in town for two nights for a lacrosse tournament. Staff was very friendly and helpful. The pool was a bit questionable as it was cloudy and you couldn't see the bottom. Also, breakfast was not that great. The eggs were pretty bad and even the bread wasn't that good.... More

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Always our pleasure to hear good things said about us.Our goal is to serve you with 100% excellence.We love having you Prince Clement More

Lisbon Falls, Maine
1 review
5 of 5 stars Reviewed June 22, 2014

Had to stay here for two weeks for business. The hotel was very accommodating and friendly. Staff consistently greeted you in the lobby and hallway. Rooms are very clean comfortable beds and very willing to help you out at anytime.

Was this review helpful? Yes
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

We appreciate your kind words and look forward to hosting your future stays.Thank you Prince Clement More

Tarpon Springs, Florida
Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 9, 2014

I stop here on my way from nyc to Florida around December. I have an English bulldog so I chose this hotel cause it was pet friendly. I was charged an extra 25$ for the dog which I think is fair. 2 months later on my way back to nyc the fee for the dog had changed to 75$ that... More

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IHGCare, Guest Relations Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Bolibol7, Thank you for leaving us a feedback about your recent stay. We are sorry we fell below your expectation regarding the level of cleanliness and service received from our staff. All of our reviews are evaluated by management, and your review is no exception. Once again many thanks for your feedback and we hope you will give us... More

Durham, North Carolina
Contributor
11 reviews 11 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 11, 2014

We stayed here for one night-booked via Priceline and got a decent rate. We should have spent a little more money and stayed in downtown Richmond, though. The hotel is right off I-95 so that was very convenient, but there is not much else around as far as restaurants or entertainment. The vibe of this Holiday Inn was interesting, to... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear MitziOC, Thank you for taking the time to convey your thoughts regarding your recent experience with us. I am pleased that you liked the location of our hotel. It is always our goal to provide the best possible service and create memorable experiences. And on this occasion we apologize for the disappointment you had with our parking lot, the... More

Navarre, Florida, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 2, 2014

On a holiday road trip, we stayed here for sleep, arrived late exhausted, and off early. I learned a lesson. Turn on the lights and check the bed! I woke to find that I had slept in human waste. I took pictures and reported it. This Holiday Inn was the worst. That's the worst part, but overall the carpets had... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Suzanne C, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. Please accept our sincere apologies for any inconvenience it may have caused you. We’d like to obtain... More

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Additional Information about Holiday Inn Richmond South-Bells Road

Address: 4303 Commerce Road, Richmond, VA 23234
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Richmond South-Bells Road 3*
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Also Known As:
Holiday Inn Richmond South-Bells Road Hotel Richmond

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#23 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
WARM WELCOME A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that creates an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Richmond s NEWEST Holiday Inn located near the airport (RIC). Located off of I-95 at Belles Rd., exit 69 & near I-64 & I-895. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Richmond. CLOSE TO WHERE YOU NEED TO BE Minutes away from; Richmond International Airport (RIC), Phillip Morris, Honeywell, Dupont & Fort Lee & the other many companies in the area. Also, enjoy the many attractions in Richmond; Richmond International Speedway, Kings Dominion & Brown s Island. ... more   less 
Number of rooms
169

Questions & Answers

Questions? Get answers from Holiday Inn Richmond South-Bells Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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