You get what you pay for! Price may be higher than other local hotels but well worth it. Great, friendly, professional check in/out. Clean rooms with everything you need. Room service is available. Lounge and restaurant are great. The staff in all aspects of this hotel were great. Very friendly and professional. Location is great. Shopping and dining are nearby.... more

We were visiting a friend in Richmond close to this hotel and it turned out to be comfortable and just fine. It is clean and well run. The bed was comfortable and the staff was on the ball. There were 2 weddings, and a bunch of other things going on in this 8 story hotel, but the only thing I... more

Cobwebbs in the bedroom are not good unless your there for Halloween. Room stunk like smoking though it was a smoking room. It still stunk bad. Phone would not dial out. 2nd bad experience here so I will not try it again. The Hampton Inn just down the street is nicer cleaner bigger rooms and for just a few more... more

First of all, I really want to give this 3 1/2 stars 'cause there were some really nice things about this hotel. It was really clean, they've worked hard at upgrading the rooms, the beds were comfortable, the pool -- important, since we were with a group with a bunch of kids -- warm and clean...all in all, a promising... more

I stayed at the Holiday Inn Select Koger Center for business this month and let me tell you...IT WAS GREAT! I got a free breakfast for being a priority club member with Holiday Inn and also 15% off my dinner bill. They even upgraded me to a suite! The front desk staff were exceptional. Never have I been greated with... more

Visiting family in the area. Hotel busy - reunion & family history groups in the hotel. This is a functional establishment. Nothing to write home about, but just about receives pass marks. Breakfast acceptable. Bar quite unusual. Bar staff not very helpful. Unless you are a part of the "inner circle", do not expect help or good service. Room quite... more

I stayed one night for a conference. The room was very large, clean, and had very nice bedding and a great bathrobe. There was a conference, at least one wedding, and 2 or 3 family reunions that weekend. The hotel was packed, and noisy but pretty quiet in my room. The front reception staff were friendly. I only ate one... more

We stayed here for a convention. We had the whirlpool tub suite which was very nice. I never heard noise from the other rooms. Decore is nothing fancy but very comfortable and very spacious. It had a comfortable King sized bed (EXTREMELY important to me) with night stands and desk and seperate armour with large tv and remote and a... more

I had to stay here for a business trip. I don't recommend it unless you just NEED a place to stay! Poor food selection...raw/under cooked chicken! Poor customer service! more