We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 82 Richmond hotels

DoubleTree by Hilton Richmond-Midlothian

3.5 of 5 Hotel   |   1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
Hotel deals
Hotel website
Hotel amenities
Special Offer
Double Points Weekend
Save Saved
You added DoubleTree by Hilton Richmond-Midlothian to your Saves list
DoubleTree by Hilton Richmond-Midlothian
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
76%
Ranked #14 of 82 Hotels in Richmond
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Terri C Fredericksburg, United States
Write a Review

219 reviews from our community

Traveler rating
    101
    68
    34
    11
    5
See reviews for
42
21
7
123
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Fredericksburg, United States
1 review
4 of 5 stars Reviewed yesterday NEW

From the moment I walked through the doors I felt welcomed. The staff was amazingly helpful and very hospitable. My room was clean, spacious and quiet. The restaurant located within had good service and my meal was delicious. Be sure to try to cinnamon sweet potato fries. Yum! I will definitely be returning to this establishment in the future.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Winchester
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Friendly staff, wonderful service, comfortable spotless room. I highly commend Richard Carl who I saw in food service as well as all the staff in the Bistro. Front desk personnel were very helpful as well as greeters in lobby. Wonderful stay

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to write a survey for our hotel. On behalf of our team, we appreciate all of your nice comments on our overall friendliness, customer service in all areas of our hotel along with the cleanliness of your guest room. In addition, i will make sure to acknowledge Richard Karl, one of our banquet supv,... More

Cape May, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Checked in midweek for a three night stay. First non-smoking room reeked of cigarettes, was sent to another which smelled better but was still outdated, old furniture, very little cable options and had a noisy hvac system. Place was packed all week with various groups so use of public areas, business center was impossible. Not their fault but I would... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. As i mentioned in my response via the Hilton SALT system, please accept our apologies for the situations you encountered as they certainly do not reflect the normal standards established for our hotel. Please make sure to let us know when you will be coming back to... More

Arlington, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The bed was the most comfortable bed that I've slept on in a long time. The king room came with a sofa, table and desk. It was perfect for getting some work done in between conference events. Also, the cookies were delicious and they'll give you one whenever you ask.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. I am pleased that you had a nice stay and certainly very happy to hear how happy you were with our beds and, of course, the cookies......the #1 ammenity of the Doubletree by Hilton brand. On behalf of our team, we appreciate your comments and hope to... More

Pulaski, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel during a conference for work. I found the staff to have excellent customer service skills whenever a question or a need arose. An example; I wasn't feeling well one evening and called down to room service for a light meal. When ordering I mentioned that I wasn't feeling well. Within minutes someone called up to offer... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. On behalf of our entire team, we appreciate all of your nice comments on our overall customer service. I realize you were here for a conference but hope you will consider staying with us again should your travel plans call for being in the Richmond area. More

Wytheville, Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is typical of most Double Tree hotels. The staff were efficient and very friendly. The dining facilities and waiters were very courteous and most were long-term employees. The check in/out process was great. In addition, the bellhops were on top of their game. I am looking forward to my next stay at this hotel.

Was this review helpful? Yes 1
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review on our hotel. We appreciate all of your nice comments regarding the overall guest service and efficiency of our front desk, bellmen and restaurant staffs. I am pleased that you enjoyed your stay and hope you will stay with us again the next time you are in the RIchmond area. More

Tifton, Georgia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were originally scheduled to stay at the Sheraton in Midlothian which was a disgusting moldy, wet nightmare. We showed up at the Doubletree at 10:30 pm and they not only agreed to match the rate we had at the Sheraton, but then refunded our money when I found an even lower rate on Priceline. The room was clean and... More

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to write a review on our hotel. On behalf of our team, we appreciate all of your nice comments on our front desk staff, guest room, brunch in our restaurant and, of course, the cookies......the #1 ammenity of the Doubletree by Hilton brand. I am pleased you enjoyed your stay with us and hope... More

Alexandria, Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I expected high quality rooms without any problems. Everyone in my party complained that the bedrooms had a musty smell. When I got home, I had to wash all of my clothes, including those I did not wear because of such smell. The hotel said that they lost A/C in one of the wings of the hotel, so they moved... More

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. Please accept our apology for the musty condition in your room as this certainly does not reflect the standards established for our hotel. If you will please contact me via email, mike.watkins@hilton.com, i would like to know your room number so that our housekeeping and maintenance management... More

2 reviews
5 of 5 stars Reviewed 1 week ago

I really enjoyed staying at Doubletree in Richmond, VA. The staff was very pleasant to be around. The restaurant staff were very attentive making sure we had everything we wanted and the food was great. Rooms were very clean and the bed was amazing. Everyone greeted us making sure we were happy and enjoying our stay. I would definitely stay... More

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. On behalf of our team, we appreciate all of your nice comments on the overall customer service you received from our staff, cleanliness of your guest room and the comfort of the beds. I am glad you had a very nice stay with us and hope to... More

Midlothian, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a nice clean hotel, especially for the price. The bed was very comfortable, I slept like a log. The bathrooms are clean. I did think it odd a room with two queen sized beds only had a bath with one sink. The restaurant staff was very friendly and very accommodating.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate your comments regarding how comfort of the beds, the overall cleanliness of our hotel and the friendliness of the restaurant staff. On behalf of our team, thanks for staying with us and we hope to see you again the next time you are in the... More

Owners: What's your side of the story?
If you own or manage DoubleTree by Hilton Richmond-Midlothian, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to DoubleTree by Hilton Richmond-Midlothian? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Richmond-Midlothian

Address: 1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Richmond-Midlothian 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Priceline, Hilton Hotels, Tingo, Hotels.com, Odigeo and Venere so you can book your DoubleTree by Hilton Richmond-Midlothian reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Koger Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn

33 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Bathroom (1)
Viewed
Dining (5)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Richmond with
any amenities