We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Richmond-Midlothian

#19 of 89 Hotels in Richmond
Certificate of Excellence
Hotel deals
Hotel website
1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
DoubleTree by Hilton Richmond-Midlothian
View Map
Add Photo Write a Review

464 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Hanover, United States
5 of 5 stars Reviewed 2 days ago NEW

I recently had the very good fortune to stay at the Doubletree at the Koger Center in Richmond, Va. The staff was exceptionally friendly and the rooms are very comfortable. I had a very nice, romantic "date night" that included the most excellent Visions Dance Club at the Hotel that features the best bartenders in Richmond and a very talented... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patrick L
Midlothian, United States
4 of 5 stars Reviewed 2 days ago NEW

This hotel consistently delivers on the Hilton promise of high quality and good service. Amenities are easily available and well maintained. I've stayed here hundreds of times and have noticed that the staff is friendly, efficient, and works very hard to make me feel at home. They care. The rooms are very clean and well maintained (no hotel "smell"). Bedding... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steve F
Cumberland, Rhode Island
Level Contributor
125 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

While in town for a big ice skating competition the team I am apart of stayed here. While the staff didn't know what to think of us everyone was always kind and courteous. My only gripe would be we have 4 to a room and they constantly only have us 3 bath towels so we were constantly asking for more.... More 

Helpful?
Thank SkateGirl314
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate your nice comments and am glad you enjoyed your stay with us. Please accept our apology for the linen issue as we would have been happy to provide additional towels. Thanks for choosing to stay with us and we hope to see you again the... More 

Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel provides great service. The entire team (front desk, restaurant, room-service) will go out of their way to ensure your safty and comfort. The room is clean, provides many ammenities and the bed is the most comfortable hotel bed I've ever slept in.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank DeeDee250
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, we appreciate all of your nice comments on our overall customer service in all departments. In addition, I am pleased to know that you feel our beds are the most comfortable hotel bed you have ever slept in. Thanks for choosing to... More 

Seattle, Washington
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Called the hotel the week before my arrival to check some details and Megan was very helpful. That exchange was the fore-bearer of great things to come. Checked in last Saturday, Matthew greeted me with enthusiasm and greeted me by name the rest of the week. I asked about the facilities and he informed of the arrangement with the Midlothian... More 

Helpful?
Thank RLPark
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, we appreciate you taking the time to recognize several members of our team along with the outstanding customer service they provided to you while you were a guest in our hotel. Thanks for choosing to stay with us and we hope to... More 

Boston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We visited the Doubletree Richmond-Midlothian with a group and were quite surprised by the poor level of service provided. We were there for five days and during that time our room was serviced just once, an experience reported by many in our group. When we complained about this, the hotel manager informed us that they would not service a room... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Scott M
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. Please accept our apology for the lack of service you received as that certainly does not reflect the standards established for our hotel. I would love to discuss your experience in more detail. If possible, I would appreciate you sending me an email with your name and... More 

Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We recently stayed here for five days. Our room had extremely comfortable beds and we didn't hear any noise from other rooms--which made for a peaceful stay. Room was modern and pleasant, but the lighting was sorely lacking. Even with every lamp in the room on, it was very dim. In addition, while housekeeping was attentive, arriving early each morning,... More 

Helpful?
Thank eml164
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. I appreciate all of your nice comments; however, do apologize for the lack of detailed cleaning on the part of our housekeeping team. If possible, I would appreciate you emailing me at mike.watkins@Hilton.com with your name, room number (if you remember it) and a contact phone number... More 

Perkiomenville, Pennsylvania
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had originally had a bad experience at this hotel during my first visit. The Hotel Manager Mike reached out to me immediately and remediated the issues experienced. He continued to follow-up on proceeding trips to ensure my stay was at or above my expectations. Since my original trip in May 2015, I have stayed at this hotel 4 additional... More 

Helpful?
Thank Dave W
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, we appreciate all of your nice comments. Thanks for continuing to stay with us and please don't hesitate to ask our manager on duty or myself if there is anything we can ever do for you. Again, we appreciate all of your... More 

Chattanooga, Tennessee
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Have stayed there over 100 times in the last three years. Great Hotel, fine folks, check in people are high entertainment value, lobby bar, large lounge in the back of the hotel, bands on the weekend, Fun place. Typical bar food plus a full service restaurant. Sunday brunch buffet is grand.

Helpful?
Thank Bill Z
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. On behalf of our entire team, we appreciate all of your wonderful comments on all departments thru-out the hotel. Most importantly, I appreciate all of your support over the past three years, 100+ nights!! If you will email me direct, I would like to make sure we... More 

midlothian, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The staff was nice, the hotel was very nice how ever my room was not very clean. It looked as if my sheets on my bed were a re make and not clean sheets. The location was central to alot of places. I did not eat there so I can not comment on the food. I would check the cleaniness... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shawn S
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate your nice comments regarding our overall customer service along with the hotel itself. Please accept our apology for any cleanliness issues you may have experienced as that is certainly not the standards in which we operate our hotel. We monitor who cleans and inspects each... More 

Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Bathroom (3)
Viewed
Room/suite (3)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (15)
Viewed
Bathroom (3)
Viewed
Dining (6)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Richmond hotels
8.8 mi away
Holiday Inn Express Downtown Richmond
10.5 mi away
Hilton Richmond Hotel & Spa / Short Pump
8.1 mi away
Embassy Suites by Hilton Richmond
Show Prices
Show Prices
Show Prices
0.4 mi away
Hampton Inn Richmond-Midlothian Turnpike
10.3 mi away
HYATT House Richmond-West
HYATT House Richmond-West
#4 of 89 in Richmond
4.5 of 5 stars 442 reviews
1.0 mi away
Four Points by Sheraton Richmond
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay