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DoubleTree by Hilton Richmond-Midlothian

#19 of 84 Hotels in Richmond
Certificate of Excellence
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1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
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Double Points Weekend
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1 room 1 guest
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DoubleTree by Hilton Richmond-Midlothian
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381 Reviews from our TripAdvisor Community

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Traveler rating
    175
    118
    56
    22
    10
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67
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (93)
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Richmond, Virginia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Visions has good karaoke night and dance nights. However, they REFUSE to serve a glass of water! Many people are designated drivers or what to limit their alcohol consumption, most bars reward those people by not charging them for water. This one does not and forces you to buy bottled water! One of the bartenders is very rude about this!... More 

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United States
1 review
5 of 5 stars Reviewed yesterday NEW

Well appointed/cleaned hotel/conference center, with friendly/courteous staff. The beds were extremely comfortable, and the temperature control unit was superb. The restaurant food was excellent, and the hotel location offered a wide variety of shopping/dining/entertainment options.

Review collected in partnership with DoubleTree by Hilton

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Grasonville, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The staff at the Double Tree Midlothian is fantastic. Friendly and helpful. The hotel is always clean - both common areas and guest rooms. The warm cookie is also a lovely touch. I have stayed at this hotel several times and the experience has never varied - always been great.

Review collected in partnership with DoubleTree by Hilton

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Athens
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed 1 week ago

Wifi was bad.. bad... baddddddd. Like the internet in 1992 bad. Kept cutting out, and was slow, then would die. Likely due to that radio tower right across the street. The street noises were pretty loud in my room, and the AC rattled. I ended up checking out and leaving for another hotel. The service was pretty friendly. They got... More 

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. Please accept our apologies for the issues you encountered with our internet. We have a very fast Verizon FIOS internet system that is usually very reliable. I would be happy to talk directly with you and make arrangements to have you back to our hotel. If possible,... More 

Hampton, United States
1 review
5 of 5 stars Reviewed 1 week ago

I attended a Virginia Department of Education Conference held at the Doubletree. The employees were professional and efficient. The electronic equipment worked well. The food provided for breakfast and lunch was very good, especially prepared for a large group. The conference rooms and hotel rooms were comfortable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate all of your wonderful comments regarding the professionalism/efficiency of our staff, quality of the food, our conference rooms and your overall stay with us. I hope you enjoyed your conference and we look forward seeing you again the next time you are in the Richmond... More 

Culpeper, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very pleasant, clean, quiet, and very accommodating. The food for in-room dinner was excellent. The continental breakfast, lunches, and mid-day snack at conference were terrific. A couple of us ate at the restaurant for dinner. It was okay, but could improve. The shrimp was not deviened, the soup quite cool and tasteless. The entree and salad bar were fine. We... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate all of your nice comments on our hotel, overall service and food quality in our conference/banquet rooms. I apologize for the issues you had in our restaurant and will share your comments with our restaurant manager, food & beverage director and chef. Should you ever... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was decent for a short business trip. I was traveling there with a colleague The staff was the best thing about this hotel. We were greeted warmly and we had nice conversation with Laurence, the concierge. He gave us a nice rundown of all the nature spots and fine dining in the area. He even offered to shuttle us... More 

Was this review helpful? Yes 2
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate all of your nice comments and hope you will stay with us again the next time you are in the Richmond area. We have a manager on duty at all times through the front desk so please do not hesitate to let us know if... More 

Richmond, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was helpful, friendly and always there with a smile. The night staff is sweet, and each room has a mini fridge and microwave!!! The room was pristine. the bar in the lobby made drinks from scratch; which for me is a wonderful treat. The conference rooms are great, and the chairs are comfy. the restaurant on site has... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, we appreciate all of your wonderful comments on our overall service, our guest rooms (including the microwave and refrigerator) and quality of our food & beverage both in our lobby bar and restaurant. Again, thanks for staying with us and we hope... More 

Stuart, VA, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I had a very nice stay at DoubleTree by Hilton. It was clean and the service was very good. There was plenty of parking and several handicapped spaces. The only negative I found was there was a lack of sufficient lighting at the desk area for using my laptop. I would recommend this hotel for business or personal trips.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate your nice comments on our overall guest service as well as cleanliness. Thanks for choosing to stay with us and we hope to see you again soon. More 

Clarence Center, New York, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in Richmond during the fourth of July 2015. We had a wonderful stay. The room was clean and well maintained. We ate in the cafe on the premises. Enjoyed our meals. Great staff. Very accommodating. We needed a roll away bed and it was in our room waiting for us upon arrival. Would stay here again.

Was this review helpful? Yes 1
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate all of your nice comments on our overall guest service, cleanliness of our guest rooms and the food quality in our restaurant. On behalf of our team, thanks for staying with us and we hope to see you again soon. More 

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