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DoubleTree by Hilton Richmond-Midlothian

3.5 of 5 1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
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Certificate of Excellence 2014
DoubleTree by Hilton Richmond-Midlothian
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DoubleTree by Hilton Richmond-Midlothian
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283 reviews from our community

Traveler rating
    133
    88
    41
    16
    5
See reviews for
54
25
7
165
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (54)
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Richmond, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a king size bed and pull out sofa. It was very comfortable, roomy. My son said the pull out sofa was comfortable as well. The TV control did not work when we got there. They arrived in less than 5 minutes with one that did. The bed was super comfortable. Slept very well.

Review collected in partnership with DoubleTree by Hilton

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Branson, Missouri
1 review
3 of 5 stars Reviewed 4 days ago NEW

The staff was great, breakfast buffet was nice, but our room was not cleaned adequately. Dead grass on the floor of the closet and a used pair of hose in one of the dresser drawers upon check-in. Makes you wonder if the bathroom and sheets received more careful attention.

Review collected in partnership with DoubleTree by Hilton

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Senior Contributor
26 reviews 26 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was here for a conference. The staff was friendly. The rooms were clean. There were as many free warm cookies as you wanted, Whig was good for someone here on a conference with no time to go out and eat. There was a safe road to run on in the mornings. It was close to the fun stuff in... More 

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate your comments on our overall staff friendliness, cleanliness of our guest rooms and, of course, the warm cookies, the #1 ammenity of the Doubletree by Hilton brand. Thanks for staying with us and we hope to see you again the next time you are in... More 

Roanoke, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Change in flag didn't help this OLD former Holiday Inn! Price/value is weak at best; and don't forget anything (especially the housekeepers tip) when you check out. A very expensive handset for my electric toothbrush remains MIA. Of course that is to be expected since it was 4 DAYS before someone responsible for lost and found returned my call of... More 

Review collected in partnership with DoubleTree by Hilton

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Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. Please accept our apologies for the delay in our housekeeping management's return call on a lost & found item and rest assured i will follow up with our executive housekeeper. If you will email me the next time you plan to come to Richmond, i would be... More 

Troutville, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed for a work conference, the room was great. The beds were extremely comfortable and the hotel quiet so I rested well. The conference facilities were also very nice. The food in the hotel restaurant as well as the banquet hall was very good. All of the staff were friendly and helpful. I would recommend to others.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, we appreciate all of your nice comments regarding our overall customer service, guest rooms, banquet rooms and our food. Thanks for staying with us and we hope to see you again the next time you are in the Richmond area. More 

Suffolk, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything about this hotel was outstanding. Especially pleasing was the kind and positive attitude of all staff that we came into contact with. Also found room very clean and well presented. The food in the restaurant was some of the best that I have found in a hotel restaurant in a long time.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to write a review for our hotel. On behalf of our team, we very much appreciate all of your wonderful comments with regards to our staff friendliness, overall customer service, cleanliness of our guest rooms along with the food in our restaurant. Thanks for staying with us and we hope to see you again... More 

Charlotte CH, United States
1 review
5 of 5 stars Reviewed 1 week ago

The facility has an excellent location, the conditions were fantastic and the staff were very friendly. Loads of extras and a warm cookie is a very nice touch. I was traveling alone and felt very safe at night in the parking lot and secure within the building. I would make a return trip and recommend to others.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. On behalf of our team, we appreciate all of your nice comments on our overall staff friendliness, condition of the hotel and the overall location along with the safety/security of our hotel. In addition, i'm glad you enjoyed your warm chocolate chip cookie, the #1 ammenity of... More 

Top Contributor
101 reviews 101 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a clean and well maintained hotel. We stopped over here on our way to Cary, NC for a swim meet. They have a nice pool. The breakfast was wonderful and the staff was friendly. It was only a short drive off of 95.

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate your nice comments on our overall staff friendliness, the cleanliness of our hotel and the breakfast. On behalf of our team, thanks for staying with us and we hope to see you again the next time you are in the RIchmond area. More 

providence, United States
1 review
4 of 5 stars Reviewed 1 week ago

this hotel needs firmer pillows other than the pillows i would highly reccomend this hotel to other while on vacation or just out on business. some people i work with really like the soft pillows but to those of us with back issues and neck issues a firmer pillow would sure be a treat to my stay. thanks

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. As mentioned in my Hilton SALT response, we have a pillow menu with different types of pillows. Please let us know your pillow preference at check in on your next visit and we will make every effort to accomodate your request. Again, thanks for your comments and... More 

Stockholm
Contributor
19 reviews 19 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is no thrills, exactly what is to be expected from this kind of hotel. I found the location of an advantage, being close to a mall, with many options to go out. If you are used to perks due to status with Hilton, do not expect much here, though. No room upgrades, and they give away free breakfast... More 

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. I apologize if your friend did not like our continental breakfast. Our normal continental breakfast includes all of the cold foods on our breakfast buffet......assorted pastries, muffins, bagels, toast, fresh fruit, yogurts and beverages, (coffee, juices), ect....If you would like to upgrade to the full buffet, which... More 

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Additional Information about DoubleTree by Hilton Richmond-Midlothian

Address: 1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Richmond-Midlothian 3.5*
Number of rooms: 237
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Also Known As:
Holiday Inn Koger Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Hotel Style:
#10 Business Hotel in Richmond
#14 Family Hotel in Richmond
#18 Romantic Hotel in Richmond

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