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All 81 Richmond hotels

DoubleTree by Hilton Richmond-Midlothian

3.5 of 5 Hotel   |   1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
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DoubleTree by Hilton Richmond-Midlothian
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74%
Ranked #19 of 81 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Sandra W Virginia Beach, United States
  • Overview
  • Reviews (168)
  • Photos (18)
  • Amenities
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  • Room tips (10)
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168 people have reviewed this hotel

Traveler rating
    74
    52
    27
    10
    5
See reviews for
36
18
7
87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Virginia Beach, United States
1 review
5 of 5 stars Reviewed yesterday NEW

hotel was very suitable for an organization to hold their conference. Meeting rooms, suites and menu planning was very acceptable for all our needs. The catering services for the banquet and luncheon was well equipped with staff to accommodate the large crowd that attended. Food was prepared very well and was very tasty. The breakfast and lunch buffet was right... More

Review collected in partnership with DoubleTree by Hilton

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Millstone, New Jersey
1 review
5 of 5 stars Reviewed 4 days ago NEW

My first impression of the Double Tree hotel was good. they had a very nice entrance with a glass water feature. There was a disco (which I didn't even know existed until I saw the sign). The hotel was clean, staff was friendly, they offered free breasfast with was good and I loved that it was close to many stores... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey from your recent stay with us for the lacrosse tournament. On behalf of our entire team, we appreciate all of your nice comments on our overall guest service and cleanliness of our hotel. We host many lacrosse tourneys during the year and hope you will stay with us again if... More

Wayne, Pennsylvania
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Somewhat interesting hotel which I would have left with a mixed feeling were it not for the excellent staff. Two small elevators serviced the hotel and one was out of service but somehow it worked. Lounge in front of hotel nice, but nothing spectacular, and appeared no service provided unless one went to the bar. Originally booked double for two... More

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey as they are important for our hotel. On behalf of our entire team, we appreciate all of your wonderful comments about our overall guest service. We did have a large block of rooms set aside at a discounted rate for the lacrosse tournament but, unfortunately, mini-suites were not included in... More

Dallas, Texas
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel had only one functioning elevator. Other guests stated this had been the case in previous visits. The room furnishings are aged. The mattress was totally wore out. I am hesitate to stay there again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

mr kennon.....thanks again for all of your feedback. as i had mentioned in our hilton SALT communications, our 2nd elevator has been repaired. in addition, i will check your mattress with our housekeeping mgt along with our chief engineer and will replace if needed. our beds are only a few years old and all of the beds i have seen... More

Haymarket, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was extremely busy when we checked in but the staff treated us like we were the only ones there. The rooms were clean and quiet and the cookies were warm and chewy. Great place to stay. Beautiful lobby.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to write a review for our hotel. On behalf of our team, we thank you for all of your nice comments on our overall customer service, renovations and, of course, our cookies.....the #1 ammenity of the Doubletree by Hilton brand. We appreciate you staying with us and hope to see you again the next... More

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel last week with my wife and my teenage daughter. We arrived late, tired and hungry. The hotel was packed with lacrosse players and a teachers conference. We called the hotel restaurant to see if we could be served dinner. They were open until 11pm and happy to assist us. We were promptly seated by a... More

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review as they are important for our hotel. I appreciate all of your wonderful comments on our hotel, overall service, restaurant and updated appearance. On behalf of our entire team, we appreciate you staying with us and hope to see you again the next time your travel plans call for being... More

Bologna, Italy
Top Contributor
67 reviews 67 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there for a short business trip. The hotel was very well kept, staff was nice (I really enjoyed the cooky treat) and rooms were spacious and comfortable. Location wasn't exactly handy. I'd pick it again, but only for a business trip

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey. On behalf of our team, we appreciate your nice comments on the staff, room and, of course, the cookies.....the #1 ammenity of the Doubletree by Hilton hotels! We appreciate you staying with us and hope to see you again the next time your travel plans call for being in the... More

Fullerton, California
1 review
5 of 5 stars Reviewed 1 week ago

Doubletree Hotel and Conference Center is a jewel is in Southwest Richmond. The staff is courteous and professional; the restaurant is very good, staff helpful and cordial; the value is right for the area. The amenities and conference center --- very responsive to client needs. Well run facility.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey as they are important for our hotel. On behalf of our staff, i appreciate all of your wonderful comments on our overall service, professionalism, food, ammenities and conference center. We appreciate you staying with us and hope to see you again the next time your travel plans call for being... More

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was hosting a couple of conferences at the same time. The front desk staff made the check in experience simple and fast. The decor of the lobby and banquet halls were inviting. The hotel room was clean and efficient. I would consider it a medium sized hotel room. I would return.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. I am pleased that you enjoyed your stay and were impressed with both our overall guest service, cleanliness and our new renovations. On behalf of our team, thanks for staying with us and we hope to see you again the next time you are in the Richmond... More

Senior Contributor
37 reviews 37 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a class reunion at this hotel. All staff were friendly, helpful. Rooms spacious, clean, quiet. Room service good. Food arrived hot and tasty each morning. One woman, in particular, was outstanding. She was a housekeeper on the eighth floor where I stayed. She had seen me the day before and knew that I had no roommate. The next morning... More

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey. I appreciate all of your nice comments, especially the situation where our housekeeper was working to protect your security while you were in the room, even though it was your husband attempting to get in. On behalf of our team, thanks for staying with us and we hope to see... More

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Additional Information about DoubleTree by Hilton Richmond-Midlothian

Address: 1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Richmond-Midlothian 3.5*
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Also Known As:
Holiday Inn Koger Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn

18 photos of this hotel

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Hotel & grounds (4)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#14 Business Hotel in Richmond #17 Family Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
Feel welcome the moment you arrive at the DoubleTree by Hilton Hotel Richmond – Midlothian, with a freshly baked cookie at check-in. This recently renovated hotel is only a short drive from downtown Richmond and is close to business areas, corporations, entertainment and shopping destinations. Offering impeccable service and great amenities, our hotel specializes in making travelers feel at home. ... more   less 
Number of rooms
237

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