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All 82 Richmond hotels

DoubleTree by Hilton Richmond-Midlothian

3.5 of 5 Hotel   |   1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
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76%
Ranked #17 of 82 hotels in Richmond
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Marilyn D Hope Mills, United States
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197 people have reviewed this hotel

Traveler rating
    89
    62
    31
    10
    5
See reviews for
41
19
7
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Hope Mills, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Rooms and bathrooms were dirty and smelled, carpet was dirty and looked as if it had not been cleaned in quite some time. Linen was not changed and I stayed there for seven days. Room was very dusty and therefore not comfortable due to my allergies. If housekeeping gets better this would be a great place to stay.

Review collected in partnership with DoubleTree by Hilton

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Winston Salem, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The best place I have ever stayed during my travels, staff very polite and very professional! If you are in the Richmond area this Hotel is a must place to stay. Everything was taken care of down to the cookie when checking in.

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I like to commend management and their staff for making my stays at The Doubletree, Midlothian location, such an enjoyable visit. I experienced great service from the moment I walked through the front door...

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

harold.....thanks for taking the time to write a review for our hotel. We appreciate all of your nice comments along with the fact that you stay with us most every week. Thank you for all of your business and we look forward to seeing you again soon. More

Chicago, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The staff at the Double Tree-Richmond/Midlothian on Koger Center Blvd in Virginia were exceptional. They provided effective, timely and consistently courteous and friendly customer service at All times. I found that remarkable. The following staff Deserve raises: Vicky, one of the managers; Sean at the Front Desk was exceptional in his attentiveness to my requests; along with Alene and Morgan.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

thank you for taking the time to complete a review for our hotel. On behalf of our team, we appreciate all of your wonderful compliments and also you taking the time to mention several members of our team for their outstanding service. i will pass along your suggestions to our housekeeping/engineering management teams. Should you encounter any issues or like... More

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Great hotel! Layout was easy and nice. Room was big and clean. It was a pleasant surprise for my stay as I didn't know what to expect in Midloathian. FYI the gym is out of order due to renovations but they partner with the gym across the street. I would recommend to the hotel to keep it that way. It's... More

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to write a review for our hotel. On behalf of our team, we appreciate all of your wonderful comments and are pleased that you enjoyed your stay and intend to return when you are in the Midlothian area. With regards to the fitness facility across the street, we are giving complimentary passes while our... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Pleasent and nice all was good and i di dnot have any problems with anything. The beds were very comfortable and we slept well. The Terry Family reunion was a big sussess and everyone enjoyed there rooms.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. We are pleased that you enjoyed your stay and certainly appreciate your group selecting our hotel to host your family reunion. Again, thanks for your comments and we hope to see you again the next time you are in the Richmond area. More

Dover, NH
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This past August 07-09, 2014, was my second visit to the Richmond-Midlothien area for the Eastern Zone Age Group Championship Swim meet, and the hospitality and friendliness of the staff has not changed. Warm cookies upon arrival, even after midnight, start the whole visit experience. The central bar/lounge offered the relaxing break between swim sessions, and the evening bar time... More

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. On behalf of our entire team, we appreciate all of your wonderful comments.....staff, hotel, bar and, of course, the warm cookies which are the #1 ammenity of the Doubletree by Hilton brand. Thank you for staying with us again this year and we hope to see you... More

Charleston, United States
1 review
3 of 5 stars Reviewed 1 week ago

The room was okay. There were bugs in the bathroom. I don't know what type, my room was 217. The bug was like a silver fish, but it could hop and move real fast. This was annoying. I reported it to the front desk.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. While it appears you liked the room overall, please accept our apologies for the fact that there was a bug in the bathroom. Our housekeeping staff has cleaned the bathroom and removed the bug. Should you encounter anything not up to your satisfaction on your next visit,... More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed at this location many times and I keep returning because Haley, Vicki and Monica always take great care to see that my stay is comfortable. The hotel is close to my job but there are other options, but I know I will be in a clean room and convenient location close to mall and dining. The bar... More

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to write a review on our hotel. We appreciate your continued support of our hotel and really appreciate you pointing out the excellent service you receive from haley, vicky and monica. On behalf of our team, thanks for all of your nice comments and we look forward to seeing you again soon. More

Versailles, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Our stay was very nice, just as we expected it to be. This Doubletree was especially convenient. The only negative was when we returned to our hotel room after having spent the day out with our relatives, our room was not cleaned. It was probably about 3:00 p.m. We needed a nap before we met them again at 5 p.m.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review. We are glad you enjoyed your visit. Should you have any special requests or like your room cleaned at a particular time on your next visit, please let us know and we will make every attempt to honor your request. We look forward to seeing you again soon. More

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Additional Information about DoubleTree by Hilton Richmond-Midlothian

Address: 1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Richmond-Midlothian 3.5*
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Also Known As:
Holiday Inn Koger Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Business Hotel in Richmond #15 Family Hotel in Richmond #15 Romantic Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
Feel welcome the moment you arrive at the DoubleTree by Hilton Hotel Richmond – Midlothian, with a freshly baked cookie at check-in. This recently renovated hotel is only a short drive from downtown Richmond and is close to business areas, corporations, entertainment and shopping destinations. Offering impeccable service and great amenities, our hotel specializes in making travelers feel at home. ... more   less 
Number of rooms
237

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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