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DoubleTree by Hilton Richmond-Midlothian

3.5 of 5 1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
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Certificate of Excellence 2014
DoubleTree by Hilton Richmond-Midlothian
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DoubleTree by Hilton Richmond-Midlothian
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243 reviews from our community

Traveler rating
    114
    77
    36
    11
    5
See reviews for
43
23
7
141
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (243)
  • Mar-May only
    (54)
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    (77)
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    (86)
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    (26)
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Richmond, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I would recommend for anyone to stay at this hotel at least once if you can it was great! Everything was clean, smelled good just walking into the hotel in it self. They have entertainment in the hotel if you where not wanting to stay in the room the whole time of your visit, just nice, nice, nice!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, we appreciate all of your wonderful comments regarding our team, overall cleanliness and the hotel itself. Thanks again for staying with us and we hope to see you again soon. More

chicago, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everything was perfect. Hotel staff was super friendly, attentive, helpful, and always smiling. It was a great weekend, and the hotel staff/amenities were a plus! Great location too- There's a Target, Macy's, DD, HomeGoods, all closeby.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate all of your wonderful comments regarding our team, overall service and the hotel. On behalf of our team, thanks for allowing us to host your event and we look forward to seeing you again the next time your are in the Richmond area. More

Midlothian, VA, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our stay was incidental to our putting on a sizable wedding after-party. The entire staff of the hotel was absolutely hospitable, helpful, caring, and anticipated needs and/or found fast solutions to anything that came up. Event and other hotel staff was best I've ever dealt with - and I've stayed in many hotels and attended many events. Food was excellent... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, we very much appreciate all of your wonderful comments on our team, overall service and food quality. I am very happy to know that you/your family were thrilled with the wedding reception. Again, thanks for allowing us to host your event and... More

Richmond, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The staff there is the best. The morning breakfast staff; Terrie Cheryl, Barbara, etc.. and her staff are always cheerful and professional. The registration staff: Roz. Haley, Vickie. Donnell, etc... always have a smile, always say hello and make everyone feel welcome.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to write a review for our hotel. I am glad you had a wonderful visit and very much appreciate all of your nice comments on the overall customer service and professionalism for both our front desk and restaurant. We appreciate your continued support and hope to see you again the next time you are... More

Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Visited here to attend family wedding. The hotel was clean, rooms & bed comfortable, staff friendly & helpful, restaurant good and pet policies & fees reasonable. Wedding block y I would definitely stay here again.

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you very much for taking the time to write a review for our hotel. On behalf of our team, we appreciate all of your comments regarding our overall customer service, cleanliness, comfort of our beds, restaurant and our policy regarding being pet friendly. I am glad you had a wonderful visit and hope to see you again the next... More

Richmond, United States
1 review
4 of 5 stars Reviewed 1 week ago

Thought it was a great venue for a conference. However, the room temperature was a little odd, sometimes cold, sometimes too hot. Saturday night, as we were having our award ceremony the music from the club was loud and distracting.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate your comments regarding our hotel being a good hotel for a conference. Please accept our apology for the temperature changes and noise issues you heard from the club. On behalf of our team, thanks for selecting our hotel and we hope to see you again... More

Blacksburg, Virginia
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Was attending a conference that was hosted at this hotel. Even though I am a HHonors member, I wasn't expecting a HHonors floor level at this particular hotel, much nicer than the blah exterior. So a nice surprise with that. Really nice, spacious king room with a small couch with cushions (which could also be a pull-out bed) that I... More

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We apologize for any noise issues you encountered but glad to hear that you enjoyed your room. We do have an HHonors floor (7th floor) and, if for any reason there are no rooms available on that floor, simply ask to be put on the 6th floor... More

Farifax, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is same as under other ownership. It needs updating and the hallway where my room was located smelled like cigarette smoke. You could also hear noise coming from the adjacent room while I was trying to sleep. The bed was very comfortable and once asleep I had a good nights sleep.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for completing a survey for our hotel. Our hotel is 100% non-smoking so please accept our apologies for any smoke smell you may have encountered as well as the noise issue. I am pleased that you enjoyed the beds and that you had a good nite of sleep. We hope you will stay with us again the next... More

Moyock, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hailey at the front desk went above and beyond to make sure my stay at the Double Tree was a pleasant one. Knowing that I work out and drink a ton of water during my stay, she made sure my room was well stocked with water. It's the small things that go a long way.

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to write a review for our hotel. We appreciate all of your nice comments and i will make sure to acknowledge Haley for going above and beyond to make sure you were well taken care of. On behalf of our team, thanks for staying with us and we hope to see you again the... More

Lynchburg, Virginia
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good service, quiet location, pretty clean facility, and good cookies! Easy check in and out. Friendly staff. Only compliant is the location of the exercise room and quality of it. Short drive to restaurants.

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate all of your nice comments regarding our overall service, facility and location. As for the fitness room, we do have a relationship with the full service health club across the street whereby for only $5 (show your room key to their front desk) you are... More

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Additional Information about DoubleTree by Hilton Richmond-Midlothian

Address: 1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Richmond-Midlothian 3.5*
Number of rooms: 237
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Also Known As:
Holiday Inn Koger Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn

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