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DoubleTree by Hilton Richmond-Midlothian

#19 of 84 Hotels in Richmond
Certificate of Excellence
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1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
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Double Points Weekend
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DoubleTree by Hilton Richmond-Midlothian
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DoubleTree by Hilton Richmond-Midlothian
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371 Reviews from our TripAdvisor Community

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Traveler rating
    171
    114
    56
    21
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • All months
    (371)
  • Mar-May only
    (93)
  • Jun-Aug only
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    (59)
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Tampa, Florida
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Staff was very helpful, polite and helpful, good group of younger people willing to help! The hotel itself seemed to be in need of a good vacuum in the public areas. But, I bet the crowd of young teenagers staying for the sports tourney didn't help. Rooms were nice and comfortable and clean. A decent stay for a short travel... More 

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Virginia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel was very clean and fresh. Although very busy with Lacrosse tournament attendees, service remained extraordinary. The hotel offers a reduced rate for folks who have family in hospital located next door. This is a terrific benefit and is much appreciated.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

Could not have asked for better service or rooms. Great food. Excellent meeting facilities. Staff was gracious. I highly recommend this hotel. Easily accessed. Local sites are very accessible. Lots of things to see and to. Stay here.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, we appreciate all of your nice comments on our staff, guest rooms and food. Thanks for choosing to stay with us and we hope to see you again the next time your travel plans call for being in the Richmond area. More 

Jacksonville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The front desk staff was wonderful as were the cookies but the room was a bit dated and in need of refurbishing. There was not enough space to hang our clothes and a portable rack was not available. The grout on the bathroom floor was stained and could have used a good bleaching. The carpeting was not vacuumed each day... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate all of your nice comments on our staff as well as the warm chocolate chip cookies, the #1 amenity of the Doubletree by Hilton brand. I apologize for the housekeeping issues you encountered. Also, we will be doing complete renovations of all of our guest... More 

Fredericksburg, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Friendly, courteous staff. Nice, clean rooms. Great restaurant and staff. Check-in, Check-out is always smooth and seamless. Descent workout facilities and pool area. Located in a very convenient, accessible area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate all of your nice comments on our overall staff friendliness/service, cleanliness of our rooms and our restaurant. Thanks for choosing to stay with us and we hope to see you again the next time you are in the Richmond area. More 

Fayetteville, United States
1 review
2 of 5 stars Reviewed 1 week ago

This hotel was the host site for a conference of more than 1,000 people and we made to feel very unwelcome. I would not use this hotel again. Also it is way too far from Richmond and any sites that you may want to visit.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, please accept our apology if we did anything to make you feel unwelcome. If you will please contact me the next time you are planning to visit the Richmond area, I will be happy to assist in making your reservation and will... More 

California, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Every staff member I met was extremely helpful and friendly. I am allergic to feathers and the staff removed all pillows and comforters and replaced them in a very short amount of time. They were always making sure that I was having a great stay, which I was. I would definitely recommend this hotel to anyone.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate all of your nice comments and hope you will consider staying with us again the next time your travel plans call for being in the Richmond area. More 

Pleasant Shade, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed during the Sons of Confederate Veterans Reunion and found the hotel perfect in every way, comfortable, and affordable. The city is fascinating with many things to see and do, and the folks altogether full of Southern hospitality!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate all of your nice comments and are glad you enjoyed your conference. Thanks for staying with us and we hope to see you again soon. More 

Towson, United States
1 review
3 of 5 stars Reviewed 1 week ago

The staff at the hotel were the best part of the stay. They were all friendly, with no exception. The rooms were kind of small, and our view was lousy. The channels offered on the television were limited, and there was no complimentary breakfast. I stayed at the hotel because our convention was there. I would not seek out this... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate all of your nice comments regarding our staff and apologize if you were not pleased with your view. If you will contact me the next time you plan to be in the Richmond area, I would be happy to assist with your reservation and will... More 

Camden, South Carolina, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

All I can say or need to say is my stay at the Hilton Doubletree was extremely satisfying from the minute or arrival to departure and this is now my 2nd straight year where I will only stay at Hiltons... there is no other choice I want to consider. They have earned my hightest ratings and a "job well done".

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our entire team, we appreciate all of your nice comments along with your on going support of both our hotel along with the Hilton brand. Thanks for staying with us and we hope to see you again soon. More 

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