We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Richmond-Midlothian

#18 of 83 Hotels in Richmond
Certificate of Excellence
Hotel deals
Hotel website
1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
Offers & Announcements
Double Points Weekend
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
DoubleTree by Hilton Richmond-Midlothian
Professional photos View all
Browse nearby
DoubleTree by Hilton Richmond-Midlothian
Write a Review

338 reviews from our community

Traveler rating
    154
    106
    50
    20
    8
See reviews for
59
35
10
196
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
  • All months
    (338)
  • Mar-May only
    (91)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (59)
All months
Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We came to the hotel to play in a bridge tournament. Our room was nice and clean, overlooking a parking lot. The bathroom was very basic, no frills there. The bed had a big, puffy down comforter which I requested to be replaced with a blanket (at the reception, a young woman there told me they do not have blankets... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed yesterday NEW

Cookies on check in were a nice touch. Hotel was fine. Staff excellent. Good value for the money. Room was quite acceptable except for smell of cigarette smoke, I believe. I would stay there again if the occasion came up to be near Richmond. The shuttle service around the area was excellent. The driver was great and very accommodating.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Richmond, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

This was the best stay I have ever had on the south side of Richmond! Staff was really friendly and housekeeping really does a great job!! Not one complaint from this traveler and I would definitely recommend this to anyone that is looking for a great nights sleep and excellent customer service!! Leagues above Holiday Inn express on Midlothian Turnpike!!!...... More 

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, we appreciate all of your wonderful comments on our overall customer service, housekeeping and our pool. Knowing you have many choices, thanks for staying with us and we hope to see you again the next time you are in Richmond. More 

Murfreesboro, Tennessee
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The beds are amazing! They aren't so soft that they hurt your back, which seems to be the problem with a lot of nicer hotels. The staff was extremely nice and helpful. The only problem is that there is not really anything in walking distance unless you want to cross 6 lanes of traffic.

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate your nice comments on our overall customer service as well as the beds. With regards to area sites, we do provide complimentary round trip van transportation within 5 miles of our hotel so please contact our front desk on your next visit and we will... More 

Haymarket, United States
1 review
2 of 5 stars Reviewed 1 week ago

The noise level was way to high, front desk didn't care. We were there for a baseball tournament for nine year olds. Needless to say they didnt get a food nights sleep. I am a Hilton Honors member and even that didnt make a difference. Poor staff attitude.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. Please accept our apology for the noise you encountered as this certainly does not reflect our normal operating standards. As I mentioned to you in my response via the Hilton guest survey system (SALT), our hotel very much appreciates the support of our Hilton Honors members and... More 

norfolk
1 review
5 of 5 stars Reviewed 1 week ago

clean, quiet, and great customer service. we enjoyed the one night we stayed. cookies are always a highlight and we got two each! my husband used the safe system in the lobby and was very satisfied with the experience.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, we appreciate all of your nice comments on our overall customer service, cleanliness, quietness of the hotel and, of course, our cookies......the #1 amenity of the Doubletree by Hilton brand. Thanks for staying with us and we hope to see you again... More 

Albany, New York, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

everything was great the hotel staff went above and beyond the security staff was visible too in case they were needed the décor was great the hotel amenities were there when needed the only problem was there is not enough electric outlets in the hotel room for all our charging of our gadgets

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, we appreciate all of your nice comments regarding our staff, décor and amenities. Thanks for staying with us and we hope to see you again the next time you are in Richmond. More 

Perkiomenville, Pennsylvania
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed at Hilton properties around the world and have never found one that I didn’t like until now. The Service was great, so was the breakfast. The room was below average, I had an issue with the tv on night 1, which was fixed, followed by the fridge turning food into frozen blocks (there was no gauge to... More 

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. Please accept our apology for the issues you encountered as that is certainly not the standards established for our hotel. If you will please contact me directly, I would be happy to assist you with your next reservation and will be happy to upgrade you to the... More 

Grasonville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Good hotel for business travel. Not right in the hustle and bustle of Richmond, but convenient. It is clean and there is a great gym they are associated with, right next door. Food is decent, convenient. Hotel is clean and well appointed.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our team, we appreciate all of your nice comments regarding our hotel. Again, thanks for staying with us and we hope to see you again the next time you are in the Richmond area. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Customer Service was exceptional, as demonstrated by Matthew Wiler at the front desk. He was helpful and responsive to questions about the hotel and surrounding area, and even followed up to make sure all our needs during our visit were met.

Was this review helpful? Yes
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a review for our hotel. I appreciate all of your nice comments on our team and their overall customer service. In addition, I will recognize Matt for going above and beyond for you and will also make his supervisor aware of your comments. Thanks for staying with us and we hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

34 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
View from room (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (3)
Viewed
Dining (7)
Viewed
Room/suite (15)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay