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BEST WESTERN Executive Hotel

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7007 West Broad Street, Richmond, VA 23294
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1 room 1 guest
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BEST WESTERN Executive Hotel
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214 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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There are newer reviews for BEST WESTERN Executive Hotel
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Stuart, Virginia, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 19, 2014

The man at the registration desk (no uniform, no suit, no welcome) was doing his best to help me change my mind about staying! M: What's your name? Me: xxxxxxxxxxxx; x-x-x-x (interupted!) M: First Name? Me: xxxxx and xxx (interupted!) M: I got it! M: How ya gonna pay? Me: I have two rooms to take care o (interupted!) M:... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 31, 2014

Clean,friendly staff,GREAT location,Fridays right next door...DEFINTELEY will stay again. We were here for an event at the raceway,10 minutes or so away. Easy to find. Easy check in and check out. My husband enjoyed the breakfast

Review collected in partnership with Best Western

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Reston, Virginia
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed October 16, 2014

I was in Richmond for attending the folk festival. This hotel was in my price range and close to the shuttle service for the festival. I booked a non-smoking 2 double-bed room form hotels.com site. I realized (on Saturday) that I had incorrectly booked the hotel for Sunday check-in. I panicked and immediately called the hotel to check if they... More 

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JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

I would like to apologize for the long wait you experienced concerning your room that you booked with Hotels.com. The long wait was due to your reservations being entered by Hotels.com into our system under the incorrect name. Both reservations were entered as Milen Joshi, not Josh Milend. When the staff attempted to locate the reservation in the system they... More 

Roanoke, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 16, 2014

great price, close to everything, decent amenities. I was there for a business trip/ I checked in late and and there was no problem. I like that there was a business center. The only problem was that the internet /computer was not very fast

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed October 13, 2014

Overall, my experience at this Best Western was terrible. We went to check in at the front desk with a man named Scott Wampler. I don't think I've ever seen someone so miserable looking. He had a perpetual frown on his face. When we began speaking to him, he seemed completely disinterested and was once again, unpleasant. It was for... More 

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Wildwood, Florida
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 9, 2014

This hotel met all of our expectations. Good location, very clean facility, Staff was very prompt and courteous checking in and out, I would recommend this hotel to anyone My only complaint is that this review requires 200 characters in this review slot. (tighten up!)

Review collected in partnership with Best Western

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bergenfield,nj, United States
2 reviews
5 of 5 stars Reviewed September 19, 2014

we spent 2 nights in a very clean room with comfortable beds,pleasant staff .coffee could be stronger but otherwise the free breakfast is ok. Famous Daves, across the parking lot,is a great family resturant.

Review collected in partnership with Best Western

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Martinsville, VA, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 18, 2014

When on business/meeting trips to W. Broad St. area of Richmond, this is a desirable property to patronize. very well situated for travelers' needs in Virginia's capital city. Would recommend to business and leisure travelers.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
South Hill, Virginia
1 review
2 of 5 stars Reviewed September 16, 2014

Room had a moldy smell. Several of the towels were wet BEFORE we showered. Free breakfast was not eatable. Location was great and felt very safe. Very disappointed in the hotel and wished I had chosen another hotel for the price.

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Oneonta, United States
2 reviews
2 of 5 stars Reviewed September 12, 2014

We have stayed at this hotel for several years for the NASCAR race at Richmond. This time was not very good from the reservation on. We always reserve the same 1 of 2 rooms, smoking king jr suite. Luckily I checked our reservation about a week before our arrival. They had the reservation as Non smoking, double bed room. When... More 

Review collected in partnership with Best Western

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