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All 82 Richmond hotels

BEST WESTERN Executive Hotel

2.5 of 5 Hotel   |   7007 West Broad Street, Richmond, VA 23294
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67%
Ranked #27 of 82 hotels in Richmond
A recent review
3 of 5 stars reviewed 4 weeks ago
WVUNeal Cincinnati
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  • Reviews (130)
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130 people have reviewed this hotel

Traveler rating
    45
    42
    26
    9
    8
See reviews for
41
31
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
There are newer reviews for BEST WESTERN Executive Hotel
See the most recent reviews
Cincinnati
Top Contributor
114 reviews 114 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was clean, the bed comfy. There were a sufficient number of lights to adequately light the room. The bathroom was tiny with smallish shower and toilet. The sink was in the room itself. On the second night, our keys didn't work. Twice. And the first time I went down to the front desk, there was no one there... More

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear WVUNeal, I agree it is the little things. I wish we had an opportunity to correct items on your stay. Our front desk which also sometimes has to run and item to a guest instead of asking the guest to come downstairs can be away from the desk. Our staff actually came to me after reading your review about... More

Catonsville, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Overall the hotel and front desk staff was great. Was here for son's AAU basketball tournament for the weekend. The rooms were clean upon arrival, only issue was the next day the cleaning staff (which did not seem to speak or understand English!) was slow with refreshing our rooms with new towels and wash cloths. Poor Service there.

Review collected in partnership with Best Western

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear MelissaG, I know how tiring it must be to travel with youth sports, I will follow up to the delay in getting fresh towels for your group. Always feel free to ask a front desk staff for towels as usually there are some there that we keep for just your occasion. When your family travels again for sports please... More

Weems, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

My family and I have stayed at this hotel for several days! The room was so nice, very clean, and so comfortable! They have very wonderful and friendly staffs willing and able to help you for all your needs! I enjoyed the breakfast they served too especially my favorite was sausage with gravy biscuit on the side was so yummy... More

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear Wonsontangela, Thank you for your great response. I love when people have not had gravy biscuits and ask what they are- I call them comfort food. I hope you enjoyed your vacation in the Richmond VA area and can come back again soon. Sandy Sizemore Director of Sales More

Pittsburgh, Pennsylvania
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed in this hotel 3 times this year. It is usually a good value unless there is an event going on. The staff is helpful. It is clean, and the bed is comfortable. This is not a fancy place. If you want fancy stay at one of the other nearby hotels for a lot more money. If you... More

Review collected in partnership with Best Western

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear Birderpa, I am so glad you enjoyed your stay. I am glad your received your Kindle back - I actually tried to find the right FedEx box to return it. Thank you for sharing your visit I hope we see you again soon and try and Earn a perfect score from you! Sandy Sizemore Director of Sales More

New York, United States
1 review
2 of 5 stars Reviewed July 22, 2014

I got issues with Room, Breakfast and GYM. I don't recommend this place.The room was not available until I escalated to customer care. Gym does not free weights and it has old machines. Breakfast is just ok

Review collected in partnership with Best Western

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear Prabhat N., I want to thank you for sharing your concerns with our hotel. We are currently having our gym refurbished and all equipment repaired. We take your concerns seriously and always like to solve our guests concerns while you are staying so your stay is the best possible. I hope you visit again when our gym renovation is... More

Richmond, Virginia
1 review
5 of 5 stars Reviewed July 18, 2014

Chauna was so delightful to deal with. She was very helpful and accommodating. Room was clean and cozy. Chauna gets 5 Stars. :). Breakfast was wonderful. The pool area was very nice . But the company that I kept was the highlight,. Chauna Thanks again

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear Danny H., Thank you for the Great comments about Chauna and Breakfast. Having a welcoming staff seems to help the guests keep a smile on their face for the rest of their day. I am glad you enjoyed our breakfast and can come back soon and stay. Thank you, Sandy Sizemore Director of Sales More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 16, 2014

After traveling with two kids from Ga. to Va. our check-in was fast and our rooms were nice. We overslept for breakfast and the breakfast attendent allowed me to wake my kids up and grab a few breakfast items. I was so tired but I got a good night sleep to continue our journey.

Review collected in partnership with Best Western

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear Pinky01234, Thank you for your review- Glad you could enjoy some Breakfast before your travels, You are right about how important a good nights sleep can be for someone traveling. We hope to see you again soon, Sandy Sizemore Director of Sales More

Myrtle Beach, South Carolina
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 13, 2014

Stayed overnight at this property on a trip from SC to NJ. Comfortable, clean, great price, and a very good hot breakfast in the morning. Great Value for an overnight stay, we will be here again on our return trip in 10 days.

Review collected in partnership with Best Western

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear Henry W, I am glad you enjoyed your stayover. We look forward to hosting you on your return trip. Stop and say Hello. Sandy Sizemore Director of Sales More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

I would recommend this hotel as a reliable, clean, safe place to stay with many adjacent restaurants and easy highway access. Staff were courteous and helpful throughout our stay. It is just minutes from downtown Richmond and related attractions. We were on a family visit for one night.

Review collected in partnership with Best Western

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear Stuvian, Thank you for the positive review of our hotel. I am glad you enjoyed your stay and hope you can stay with us again in the future. Sandy Sizemore Director of Sales More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

I stayed here for two nights. The staff was helpful. The service was great and the rooms looked exactly like the pictures. The prices are reasonable and I used my AAA discount. Convenient parking areas in the front and back of building. The breakfast was not bad. Scrambled eggs, sausage, yogurt, muffins, bagels, waffles, cereal etc.

Was this review helpful? Yes 1
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear Jasmine H, I am glad you enjoyed your weekend stay to our hotel. This is the time of the year for that weekend getaway and allow someone else to make your breakfast We hope to see you again soon. Sandy Sizemore Director of Sales More

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Additional Information about BEST WESTERN Executive Hotel

Address: 7007 West Broad Street, Richmond, VA 23294
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Hotel 2.5*
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Also Known As:
Best Western Richmond
Richmond Best Western

21 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#25 Family Hotel in Richmond #29 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
Convenient West End Location. ... more   less 
Number of rooms
114

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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