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BEST WESTERN Executive Hotel

2.5 of 5 7007 West Broad Street, Richmond, VA 23294
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BEST WESTERN Executive Hotel
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BEST WESTERN Executive Hotel
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148 reviews from our community

Traveler rating
    49
    48
    28
    13
    10
See reviews for
52
35
12
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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hagerstown, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel was horrible, the staff was very unprofessional, lacked friendliness. We found that our room was very dirty, the headboards were dusty, I had dropped my cell phone behind the bed and when moving the bed to get it, it was very dusty and dirty, there was a bone from barbeque spare ribs behind there that looked like it... More 

Review collected in partnership with Best Western

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Stone Mountain, United States
1 review
4 of 5 stars Reviewed December 9, 2014

The Best Western Executive Hotel Richmond, VA. was very comfortable. We stayed just 4-5 hours to get ready to take a flight back to Atlanta, GA. The room was clean, the bed was clean & I would stay there again if need to.

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DC area
Top Contributor
50 reviews 50 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed November 28, 2014

We need to be near pharmacy and food options during VCU visits, and downtown Richmond is essentially shut down at night. From this hotel's parking lot to VCU's valet parking is only 10 minutes, unless you encounter traffic. We had king non-smoking rooms on the top floor. Workmen were in a room nearby during our two-night stay, working into the... More 

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Centreville, Virginia
Top Contributor
103 reviews 103 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed November 22, 2014

Stayed here while I was in town for the Richmond Marathon with my wife. The front desk staff was not very efficient at all. Three clerks to check in one guest at a time. Once I got checked in, it was not what I'm used to at a Best Western. I'm also a Best Western rewards member and was not... More 

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Stuart, Virginia, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 19, 2014

The man at the registration desk (no uniform, no suit, no welcome) was doing his best to help me change my mind about staying! M: What's your name? Me: xxxxxxxxxxxx; x-x-x-x (interupted!) M: First Name? Me: xxxxx and xxx (interupted!) M: I got it! M: How ya gonna pay? Me: I have two rooms to take care o (interupted!) M:... More 

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2014

Clean,friendly staff,GREAT location,Fridays right next door...DEFINTELEY will stay again. We were here for an event at the raceway,10 minutes or so away. Easy to find. Easy check in and check out. My husband enjoyed the breakfast

Review collected in partnership with Best Western

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Reston, Virginia
Top Contributor
84 reviews 84 reviews
11 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed October 16, 2014

I was in Richmond for attending the folk festival. This hotel was in my price range and close to the shuttle service for the festival. I booked a non-smoking 2 double-bed room form hotels.com site. I realized (on Saturday) that I had incorrectly booked the hotel for Sunday check-in. I panicked and immediately called the hotel to check if they... More 

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JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

I would like to apologize for the long wait you experienced concerning your room that you booked with Hotels.com. The long wait was due to your reservations being entered by Hotels.com into our system under the incorrect name. Both reservations were entered as Milen Joshi, not Josh Milend. When the staff attempted to locate the reservation in the system they... More 

Roanoke, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed October 16, 2014

great price, close to everything, decent amenities. I was there for a business trip/ I checked in late and and there was no problem. I like that there was a business center. The only problem was that the internet /computer was not very fast

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed October 13, 2014

Overall, my experience at this Best Western was terrible. We went to check in at the front desk with a man named Scott Wampler. I don't think I've ever seen someone so miserable looking. He had a perpetual frown on his face. When we began speaking to him, he seemed completely disinterested and was once again, unpleasant. It was for... More 

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Wildwood, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 9, 2014

This hotel met all of our expectations. Good location, very clean facility, Staff was very prompt and courteous checking in and out, I would recommend this hotel to anyone My only complaint is that this review requires 200 characters in this review slot. (tighten up!)

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Executive Hotel

Address: 7007 West Broad Street, Richmond, VA 23294
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Hotel 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Richmond
Richmond Best Western
Hotel Style:
#32 Business Hotel in Richmond

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