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All 82 Richmond hotels

BEST WESTERN Executive Hotel

2.5 of 5 Hotel   |   7007 West Broad Street, Richmond, VA 23294
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67%
Ranked #27 of 82 hotels in Richmond
A recent review
5 of 5 stars reviewed 1 week ago
Leslie W Abingdon, United States
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  • Reviews (128)
  • Photos (21)
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128 people have reviewed this hotel

Traveler rating
    45
    41
    26
    9
    7
See reviews for
41
30
12
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Abingdon, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Convenient to downtown. Everything you could need - food, restaurants, gas, etc - are closeby. There is a nice variety of restaurants up and down Broad. On and off access to highway was also great. I can't say anything about breakfast because I chose not to get up that early!

Review collected in partnership with Best Western

Was this review helpful? Yes
Knoxville, Tennessee
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night. Checked in late and they were very accommodating. Clean room, friendly staff, convenient to the interstate. Breakfast was average....Famous Dave's, and TGI Friday's in the parking lot.

Was this review helpful? Yes
Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 1 week ago

This is a nice place in a good location with excellent service. The real gem of this hotel is the Staff. Chauna was able to fix a scheduling problem we created from being traveling novices and save our trip. A major problem became a non-issue with her help.

Review collected in partnership with Best Western

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago

What great service!!!! Had one problem and called the desk and the fixed it with in 5min. Clean rooms breakfast was fantastic and the folks were courteous and knowledgeable in what pur needs where We will always stay here when in Richmond again.

Was this review helpful? Yes
Richmond, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had family come in for a visit and we chose this hotel based on reviews and location. We had a great time. The staff were friendly and the rooms were really clean. We enjoy the breakfast and the out door pool. Would stay again.

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 1 week ago

this was my business stay.I have stayed three times in this hotel, location was good, staff was good, I can recommand this hotel, good breakfast. Instructions in the rooms were enough. aaabbbbbccccdddddeeeeeffffff

Review collected in partnership with Best Western

Was this review helpful? Yes
Burke, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was everything I expected, and actually much nicer for the money than I would have thought. The breakfast was a bit weak, but the staff was great and the room was clean and ready. I would stay here again for sure.

Review collected in partnership with Best Western

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear Steven T, Thank you for the positive review about cleanliness and Value for money paid. I would like to ask you to contact me by email if you have a moment to ask your suggestions for Breakfast. I will share your positive compliments with our staff. Sandy Sizemore Director of Sales sandy@jphospitality.com More

2 reviews
3 of 5 stars Reviewed 2 weeks ago

We usually stay at the Best Western, near The Richmond Airport, but had an event closer to the Executive - the airport location is nicer. The bathrooms are bigger, there is a loveseat, the food is the correct temperature. Will be back at the airport Best Western, next time in Richmond

Review collected in partnership with Best Western

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

815 Brenda, I am sorry we did not meet your expectations at our property. The other property is a converted of another brand so they do have a different layout. We find guests love us for our staff, Clean rooms, convenience to restaurants and area around our hotel. I hope you would give us another chance to WOW you. Sandy... More

Cincinnati
Top Contributor
114 reviews 114 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was clean, the bed comfy. There were a sufficient number of lights to adequately light the room. The bathroom was tiny with smallish shower and toilet. The sink was in the room itself. On the second night, our keys didn't work. Twice. And the first time I went down to the front desk, there was no one there... More

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear WVUNeal, I agree it is the little things. I wish we had an opportunity to correct items on your stay. Our front desk which also sometimes has to run and item to a guest instead of asking the guest to come downstairs can be away from the desk. Our staff actually came to me after reading your review about... More

Catonsville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Overall the hotel and front desk staff was great. Was here for son's AAU basketball tournament for the weekend. The rooms were clean upon arrival, only issue was the next day the cleaning staff (which did not seem to speak or understand English!) was slow with refreshing our rooms with new towels and wash cloths. Poor Service there.

Review collected in partnership with Best Western

Was this review helpful? Yes
JPManagement, Director of Sales at BEST WESTERN Executive Hotel, responded to this review

Dear MelissaG, I know how tiring it must be to travel with youth sports, I will follow up to the delay in getting fresh towels for your group. Always feel free to ask a front desk staff for towels as usually there are some there that we keep for just your occasion. When your family travels again for sports please... More

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Additional Information about BEST WESTERN Executive Hotel

Address: 7007 West Broad Street, Richmond, VA 23294
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Hotel 2.5*
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Also Known As:
Best Western Richmond
Richmond Best Western

21 photos of this hotel

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Room/suite (5)
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Pool/beach area (1)
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Hotel & grounds (3)
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Other (1)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#25 Family Hotel in Richmond #29 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
Convenient West End Location. ... more   less 
Number of rooms
114

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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