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All 82 Richmond hotels

BEST WESTERN Executive Hotel

2.5 of 5 Hotel   |   7007 West Broad Street, Richmond, VA 23294
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Ranked #29 of 82 Hotels in Richmond
A recent review
5 of 5 stars reviewed 1 week ago
Walter J bergenfield,nj, United States
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138 reviews from our community

Traveler rating
    47
    45
    26
    12
    8
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46
32
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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bergenfield,nj, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

we spent 2 nights in a very clean room with comfortable beds,pleasant staff .coffee could be stronger but otherwise the free breakfast is ok. Famous Daves, across the parking lot,is a great family resturant.

Review collected in partnership with Best Western

Was this review helpful? Yes
Martinsville, VA, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

When on business/meeting trips to W. Broad St. area of Richmond, this is a desirable property to patronize. very well situated for travelers' needs in Virginia's capital city. Would recommend to business and leisure travelers.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
South Hill, Virginia
1 review
2 of 5 stars Reviewed 2 weeks ago

Room had a moldy smell. Several of the towels were wet BEFORE we showered. Free breakfast was not eatable. Location was great and felt very safe. Very disappointed in the hotel and wished I had chosen another hotel for the price.

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smithfield, va, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

bad management, billing issues, back charging credit card, rude general manager. did not keep to their word, traveling RN ..talking ugly on phone. had to make them address my issues...call center at Best Western was helpful but the individual hotel management was offensive and unprofessional.

Review collected in partnership with Best Western

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JPManagement, General Manager at BEST WESTERN Executive Hotel, responded to this review

I regret if you felt that during your phone call that you felt I was being rude in any way. Your complaint to me was that your credit card was charged $18.10, for sales taxes that failed to post to your account during your stay. In order to qualify for tax exempt status certain criteria must be met in accordance... More

Oneonta, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel for several years for the NASCAR race at Richmond. This time was not very good from the reservation on. We always reserve the same 1 of 2 rooms, smoking king jr suite. Luckily I checked our reservation about a week before our arrival. They had the reservation as Non smoking, double bed room. When... More

Review collected in partnership with Best Western

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Elizabeth, nj, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great staff, Really good breakfast, price was right, area was very good and the pool was clean. I know I will stay here everytime I am in Richmond. My family is very picky about the places we stay while traveling, but this turned out to be a hidden gem. We have small kids as well as teenagers and we felt... More

Review collected in partnership with Best Western

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Derbyshire, UK
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 4 nights as part of a road trip. Check in was easy and the guy at the desk was really friendly and professional. The room was standard BW - clean, nicely equipped and with very comfortable beds. Breakfast was good - plenty of choice and nothing ran out. 24 hour coffee available and always replenished if running... More

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Middleport, New York
Contributor
19 reviews 19 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this at the last minute. Got a nice room. It was just a stop on the way thru to the South. The room was very clean and staff were friendly. The breakfast was average. Would stay here again no problem. I had no issues here. We were in by 10 and out by 7a.

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Baltimore, Maryland, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The lobby was dim and dirty. The room was called a suite, but consisted of a bed and a dirty arm chair. The halls were not air conditioned and the breakfast was mediocre at best. When we checked out, my husband left something behind. For 4 days they told us they couldn't find it. When we went back through Richmond... More

Was this review helpful? Yes 1
JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

Dear guest- I apologize about your experience at the hotel. I want to make sure the item you left at the hotel did safely make it back to you. We mailed the item about a week ago and the tracking number we have states you should have received your item. If you have not please call us at the hotel... More

Winston Salem, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 25, 2014

A very good place to stay. Room was clean and everything work good. (plumming, air conditioner, etc.) Breakfast area was clean. Continental items very good. Eggs, sasuage not good. Hotel personnel, very nice and helpful. A very good and Convient location, lots of restaurants, shopping, auto repair if needed. Located back off road so it was very quite. We would... More

Review collected in partnership with Best Western

Was this review helpful? Yes
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Additional Information about BEST WESTERN Executive Hotel

Address: 7007 West Broad Street, Richmond, VA 23294
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Hotel 2.5*
Number of rooms: 114
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Also Known As:
Best Western Richmond
Richmond Best Western

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