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All 85 Richmond hotels »

Sheraton Richmond Park South Hotel

3.5 of 5
9901 Midlothian Turnpike, Richmond, VA 23235
Hotel amenities
Sheraton Richmond Park South Hotel
Ranked #38 of 85 hotels in Richmond
3.5 of 5 stars 87 Reviews
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87 reviews from our community

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Traveler rating
    16
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Date Rating
Toronto, Canada
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 15, 2012

I am a frequent regular in this hotel and I have come to know man of the staff very well. Reception especially Jo (evenings) who seems to be there everytime I check in is very helpful and informative. Breakfast is good and is decent variety for a week's long stay. The beds are definately comfortable although teh washrooms especially shower... More

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See 2 more reviews by jokerpoker_1 for Richmond
Richmond, Virginia
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 13, 2012

The lobby of this hotel is absolute chaos, People are standing around talking and getting to the fron desk is an absolute nightmare. Noise level in the lobby and Club Level was unacceptable. Don't even think about finding anyone to carry your bags. If they have Bellmen they are on break, permanently. We stayed on The Club Leve. What a... More

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See 4 more reviews by Rocky423 for Richmond
dschmoll, General Manager at Sheraton Richmond Park South Hotel, responded to this review
May 15, 2012

Thank you for posting your concerns about your stat at the Sheraton Richmond Park South Hotel and I want to personally apologize to you for any inconveniences you experienced. When large groups arrive simultaneously it does cause congestion in our public spaces resulting in a more "lively" area. Our security staff does their best to insure that all guest have... More

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Valley Stream, New York
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 16, 2012

I use tripadvisor religiously anytime I go anywhere and I am surprised I didn't this time. I've never stayed at such a poorly rated hotel but I'm glad I didn't check. I thought this hotel was very nice and well kept. They had no problem with my large dog or large wife (she's pregnant) and were very nice. The rooms... More

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Oakville, Canada
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 13, 2012

We stayed here while visiting family in the area. A very nice location with lovely grounds and pool. The room was really nice - clean and comfortable. As with a lot of hotels, the towels could have been nicer and more plentiful. Although we spent very little time at the hotel and didn't try the restaurant or other amenities, we... More

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Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 13, 2012

We arrived after 10:00 p.m. and left very early the next morning. Desk clerk on check in was very nice, asked about possible discounts (AAA). Room was clean and bed was comfortable.

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Charlotte, North Carolina
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 4, 2012

The hotel is showing some signs of wear and tear, but all in all, it's still a very good option for staying in south Richmond/Chesterfield. I did not notice any creepy crawlies, or previous occupant dirt in my room or in the areas of the hotel that I visited. The fact that I can bring my dog along without a... More

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Calabash, North Carolina
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 9, 2012

The hotel may be showing some signs of age, could use a carpet shampoo and it probably will need an update in a year or so but it is still a gem. The location makes it easy to get around the sprawl of Richmond and provides a safer alternative to downtown. It is very clean and the housekeeping staff are... More

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See 2 more reviews by aging_nicely for Richmond
Huntsville, Alabama
Top Contributor
73 reviews 73 reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 12, 2012

having stayed here several times before, the deterioration we found this time is really sad.Filthy hallway carpets with bleached out spots here and there, rooms not much cleaner(found a sock from previous occupant under the bed) and the exterior in dire need of power washing are some of the symptoms that made us find a better property after only two... More

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See 10 more reviews by DUTCHANDFREE54 for Richmond
dschmoll, General Manager at Sheraton Richmond Park South Hotel, responded to this review
January 17, 2012

Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations that you previously experienced. One of the major purposes of on-line reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future.... More

Middletown, Delaware
1 review
1 of 5 stars Reviewed January 9, 2012

I have been exclusively staying at this hotel over the last year and now my home is infested by carpet beetles. The last two times that I have stayed in this hotel, I found their larvae crawling on the walls and floors. Their staff dismisses the claims until I bring the bugs to them and they have never followed up... More

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NEW YORK
Contributor
17 reviews 17 reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 3, 2012
1
person found this review helpful

I've stayed here several times before and always been happy. But not this time. We arrived late in the evening, and I requested a room that didn't have an adjoining room (those doors always allow a lot of noise through). The front desk person could not come up with one, besides on the club floor which they wanted to charge... More

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Additional Information about Sheraton Richmond Park South Hotel

  • Sheraton Richmond
  • Richmond Sheraton
Address: 9901 Midlothian Turnpike, Richmond, VA 23235
Price Range: $$

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Sheraton Richmond Park South Hotel
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