We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Richmond

Hotel website
Hotel deals
9901 Midlothian Turnpike, Richmond, VA 23235 (Formerly Sheraton Richmond Park South Hotel)
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Four Points by Sheraton Richmond
Professional photos View all
Browse nearby
Four Points by Sheraton Richmond
Write a Review

264 reviews from our community

Traveler rating
    68
    80
    59
    30
    27
See reviews for
63
45
15
86
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (264)
  • Mar-May only
    (89)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (51)
All months
Atlantic City
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It had been an exausting trip for this couple of eighty year olds, but only one day remained-the morning tour with their son of their grandson's campus at the U of Richmond, lunch with the lad, and the six hour drive home. But illness intervened. Bella,had worked the front desk the evening before when we arrived and was there again... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Our overall stay, was wonderful, & memorable as well. All together our family rented 6 rooms, throughout the hotel. Their staff was very helpful, they looked after all of our needs, no matter what time we may of had a request, they helped us.

Was this review helpful? Yes
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

We sincerely thank you for providing your feedback. Great Customer Service is what we strive to accomplish. Again thank you and we hope to see you soon. More 

Northampton, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

after driving a bus load of people thru the night arrived at the hotel at 10 in the morning. check in at 3pm. The staff on duty went out of their way to get a room ready for early check in. Food was good but I thought a little pricey. There are some restaurants close by to meet your dining... More 

Was this review helpful? Yes
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you for your review! We are glad you enjoyed the Four Points by Sheraton Richmond and all of the wonderful shopping/restaurants near the hotel. Come back to visit soon. More 

Weddington, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes, another review of the Four Points by Sheraton in Richmond , Virginia. Our most recent stay was 4/8 to 4/12. They are still in the remodeling/update stage, so everything is not perfect. They are located in a good location, AppleBees restaurant is within walking distance, major shopping center less than 5 miles down the road, other restaurants close by.... More 

Was this review helpful? Yes
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you for the extremely kind review! We are so happy you had an incredible stay. Come back to visit soon! More 

Contributor
13 reviews 13 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I were driving down to Myrtle Beach from New York. We got a good last minute deal and didn't spend much time at the Sheraton but it was the perfect spot to rest our bodies without getting far from the highway. The room was clean and the bed was very comfortable. Staff was helpful. We would recommend... More 

Was this review helpful? Yes
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you for your five star review! We are glad you enjoyed the Four Points by Sheraton Richmond and all of the wonderful shopping/attractions near the hotel. Come back to visit soon. More 

1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel has started a nice face lift by cleaning up the hallways to the rooms. Next should be the rooms themselves. It is very nice to get such a wonderful smile in the morning from Ashley in the restaurant. She is very friendly, courteous and wants to make sure you have everything you need. So are the front desk... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

We are glad you enjoyed the beautiful smiles of our staff. Thank you for sharing your comments! See you next time! More 

Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a nice hotel. I had a comfortable and clean room. The staff were very helpful and accommodating. I especially liked the "green" option, no new towels or linens and you get bonus starpoints. I was traveling for business and the hotel was made up of primarily families with younger children. They were a little loud during the night,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

We sincerely thank you for providing your feedback. Our team will be happy to hear your comments. Great Customer Service is what we strive to accomplish. We hope to see you soon. More 

Roanoke, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Everything was clean in the hotel, food was excellent. Waitress (Jackie S.) was very friendly & excellent service, Housekeeper ran after me to deliver something I left in room upon departure. Indoor pool was very nice.

Was this review helpful? Yes
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Dear Robert R, we sincerely thank you for providing your recent feedback. Our Management team will be excited to hear your comments. Great Customer Service is what we strive to accomplish. Again thank you and we hope to see you soon. More 

Punta Gorda, Florida
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I never knew what I would have each night for towels. If I hung up my towels they would take them but not return the same. If I placed them on the floor to be exchanged, the same towels would be on the floor upon my return. I asked for a refrigerator and was told they were only for the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Dear Kim S, please accept my sincere apology that you would have such an experience with our hotel. We are ongoing a complete renovation and moving forward every room will have a refrigerator and Microwave. Bella is a valued employee at our hotel and we will make sure to share your comments with her as we will with the Housekeeping... More 

Ashburn, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at the Sheraton Four Point, with the Four Point Name change comes a remodeled Hotel. Will come back and stay here again, we were impressed with how nice this hotel is now. The Apple-bees very close by makes a nice place to walk to for a quick dinner.

Review collected in partnership with this hotel

Was this review helpful? Yes
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Dear Roadtriplady14, my sincere thank you for taking the time to provide this valuable feedback. We are very excited about our ongoing renovation. At this point the rooms are only Refreshed and not finalized yet...We cant wait to see the final product! Again thank you and we hope to see you soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
View from room (1)
Viewed
Room/suite (15)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question