We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Richmond

Hotel website
Hotel deals
9901 Midlothian Turnpike, Richmond, VA 23235 (Formerly Sheraton Richmond Park South Hotel)
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Four Points by Sheraton Richmond
Professional photos View all
Browse nearby
Four Points by Sheraton Richmond
Rate this Hotel

246 reviews from our community

Traveler rating
    60
    75
    57
    28
    26
See reviews for
59
44
15
76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (246)
  • Mar-May only
    (71)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (51)
All months
Boston, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

Randell was a great shuttle driver. He got us where we needed to be safely. Sherice is very kind and helped us out a lot. Samo was a kind a gracious waiter. Overall the hotel staff was very helpful and accommodating.

Was this review helpful? Yes
Richmond, Virginia
1 review
4 of 5 stars Reviewed yesterday NEW

We generally had good service. Our shuttle driver Randell was excellent, always on time and always asked us if we'd like to stop for food and very friendly. He gave us recommendations for food and dessert places as well. The rest of the service was good as well. They let us borrow one of their conference rooms while our rooms... More 

Was this review helpful? Yes
Somerville, Massachusetts
1 review
4 of 5 stars Reviewed yesterday NEW

The staff here are really friendly, helpful, and accommodating. I came here to stay for a competition at Virginia Commonwealth Univeresity. When my group needed a room to practice in, we were offered a big conference room. We also had a shuttle to Virginia Commonwealth University every day. Randell drove us during the nighttime and was extremely safe, friendly, and... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The front desk folks were incredibly friendly and the room was very nice, very comfortable. Tv was perfect. Hotel was beautiful and clean. Checkin was easy as was checkout. Had everything I needed. I would definitely stay here again. Like it better than the Hilton up the street. Thanks for a great stay!

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 3 days ago NEW

Before I start on the negative, I have to commend the front desk staff. They are the saving grace of the hotel. Very friendly, helpful and courteous. Upon check in the room that was reserved was not what I received. Was given a double room beside the elevators the first night instead of a King lake view. Was not able... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I checked in to the Sheraton Four Points on Monday night quite late and was greeted by one of the friendliest reception staff members in memory. I was promptly checked in and upgraded to a twin double lake view room. Rooms at the hotel unfortunately need upgrading as it was a dated and the desk chair had seen better days.... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Due to severe damage to my home from a frozen pipe and lenghty repairs I had almost a month's stay here. The staff is awesome! While I did not meet ONE person who did NOT greet me with a hello and a smile... a few really stand out. The entire front desk staff! But Monica, Thank you! You went above... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I attended a two day conference here and was very impressed with the hospitality. Every employee I came in contact with from the front desk, to conference staff, to restaurant staff to housekeeping was friendly and helpful. They initiated contact and conversation with me and jumped to help me before I could help myself many times. They even remembered me... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My room was newly renovated with great furnishsings. Cat was excellent she took care of all of bar requests! Great selection of sprits and local brews. Excellent bartender :) Excellent overall, will stay there again when traveling!

Was this review helpful? Yes 1
The woodlands
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been staying here every week for the last year and Monica has been great in helping and fixing issues,if I experience. Monica deserves the credit of being a great employee with pleasant smile and greeting the guests .

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (31)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Bathroom (6)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (2)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question