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Extended Stay America - Richmond - W. Broad Street - Glenside - North

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6807 Paragon Place, Richmond, VA 23230 (Formerly Extended Stay Deluxe - Richmond - I-64 - West Broad Street)
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Extended Stay America - Richmond - W. Broad Street - Glenside - North
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Extended Stay America - Richmond - W. Broad Street - Glenside - North
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70 Reviews from our TripAdvisor Community

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Traveler rating
    35
    18
    8
    7
    2
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18
10
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Richmond - W. Broad Street - Glenside - North
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2 reviews
3 of 5 stars Reviewed November 16, 2014

Long story short, they charge a $25 non-refundable pet fee, per pet, per night. My suggestion, pay a little more at a better hotel and only pay a fee if your pet does damage. I refuse to pay a fee just because I'm a pet owner. They have lost a customer.

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1 review
5 of 5 stars Reviewed November 5, 2014

I've stayed at this hotel 3-5 days a week for the past year. The staff has always been extremely helpful from check in to check out. They even recommend new places for me to eat since i'm always on the road and am not familiar with the area. They always greet me when i come through the door which is... More 

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Richmond, VA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 24, 2014

My husband and I relocated to West End of Richmond months ago and have stayed at this property. The rates are affordable, the location is excellent, and staff has been efficient, curtious, and helpful. We think of the staff as family.... Having the kitchen, appliances, and free wyfi has been such a help to us. Keep up the good job... More 

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Fredericksburg, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 18, 2014

We recently stayed at this hotel while attending a wedding. We booked it because a lot of our friends were also staying here; however, when we arrived, we were told we had booked (accidentally) across the street at their sister hotel. That hotel was unacceptable and we went back to see if we could move to this hotel but were... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

Lived there for four months, the staff was always kind, always remembered my name. Felt safe, got a great price, and enjoyed a very comfortable room. Staff let me have a party for friends during my last week on the patio, and we all had a great time. Other residents even came out and joined us! All in all, highly... More 

Was this review helpful? Yes 1
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 2, 2014

Ive stayed at extended stay several times and I have different experiences. The room is never the cleanest but it isnt too bad. Orange juice could be included in the breakfast. Everyone doesnt drink coffee. Front desk never has exactly what you need. It's always "I have a few, let me wash something. .." its free whatever. The prices are... More 

Was this review helpful? Yes 1
Longwood, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 21, 2014

Writing this the morning after the first of a four night stay...so far pleasantly surprised! While it's not the Ritz by any means, it's cozy clean and priced perfectly! It's off the main area though so nothing really in walking distance if that's your thing. I was nervous coming in because sometimes this hotel type can be rough, but it... More 

Was this review helpful? Yes 1
Columbia, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 7, 2014

It was a nice a place. It was clean and I felt safe staying there. I didn't find anything to complain about. The carpet had a few stains but were not that bad. The kitchen was clean. The furniture was far from new but decent. The bed was very comfy. I will stay here again.

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - North, responded to this review

Laurie - Thank you for posting a glowing review of your stay. I’m glad to hear that you enjoyed our spacious suites with fully equipped kitchens at a great value. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back in the future More 

New Richmond, Wisconsin
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed February 24, 2014

I stayed at this facility for 2 and 1/2 months during contracted work in the area. Just perfect! I loved the full kitchen, including a full size stove for cooking and baking! I could relax after long days at work in the living room area on either the sofa or recliner. Three large windows allowed so much light in to... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - North, responded to this review

Thank you so much for sharing your experience with us. We truly appreciate your comments regarding your stay and we are elated to hear our accommodations met your needs. We enjoyed getting to know you and providing you with a home away from home. Once again, thank you for posting your review. We look forward to having you visit with... More 

Virginia
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed January 11, 2014

My husband stayed in this hotel previously for business and I was okay with it. Last few times he stayed at this hotel I was impressed. I dont know what happened this time. Im very disappointed. The sofa is disgusting. The bathroom floor is cracked the tub was half way so so. Of course when I arrived after he was... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - North, responded to this review

Hi there, Thank you for providing us with details about your stay. I am so disappointed that your experience with us was unsatisfactory. Please accept my apology. Your comments were reviewed by the staff, and we will be deep cleaning the carpets and upholstery to make sure your experience is not repeated. Thank you for sharing your experience with us.... More 

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