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Extended Stay America - Richmond - W. Broad Street - Glenside - North

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6807 Paragon Place, Richmond, VA 23230 (Formerly Extended Stay Deluxe - Richmond - I-64 - West Broad Street)
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1 room 1 guest
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Extended Stay America - Richmond - W. Broad Street - Glenside - North
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Extended Stay America - Richmond - W. Broad Street - Glenside - North
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70 Reviews from our TripAdvisor Community

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Traveler rating
    35
    18
    8
    7
    2
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10
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northern Virginia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 29, 2015

Trip Advisor Review for Extended Stay My husband and I have stayed at many types of lodging properties in our 50 years together and this property easily stands out as one of the worst. We chose Extended Stay America – Richmond, Glenside-North because it is convenient to downtown Richmond and is situated away from a busy highway. Lobby: * Strong... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - North, responded to this review

We appreciate you taking the time to provide us with details about your stay. I sincerely apologize that your stay did not meet our company’s high standards. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our housekeeping staff and have removed the plug-ins from our rooms. I am... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 21, 2015

We stayed for more than one week to have family occasion in Richmond. The experience was a pleasant stay and with ftiendly staff to help out. The location was good, behind Bob Evans, close to TGIF and just accros the Home Depot

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - North, responded to this review

Thank you for your kind comments. I am thrilled we were able to provide you with a home away from home experience! I truly appreciate your kind comments regarding our friendly staff and convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2015

We enjoyed our stay. The staff was very helpful with directions and places to go. They answered all our questions and gave us ice cube trays and clean rooms. Friendly people. Restaurants nearby - within walking distance. We discovered a restaurant chain to be located across the street - Mission Bar B Que. Delicious food choices at good prices. We... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 24, 2015 via mobile

Let me first off say I started my month long stay across the parking lot at the extended stay America glenside SOUTH location. The hotels are right across from eachother in the same parking lot, but management and staff are not affiliated with eachother. I did not like the south location. It's a brick motel style with outdoor entrances to... More 

Was this review helpful? Yes 3
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

I have lived in this hotel for three months and will be here for about three more! They have treated me like a queen! I can't wait to leave work each day to get back here!!The room is comfortable and the staff more accommodating than any other hotel I have EVER stayed in! The rooms are very spacious. The furniture... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed March 3, 2015

I stayed in this hotel a few times, 3-4 nights each time, in summer of 2014, and it was barely tolerable. It's clean-ish, the wifi is patchy, the amenities are below basic, and the location is a hit or miss depending on why you are in Richmond. If you are looking for a low budget long term stay for business,... More 

Was this review helpful? Yes 1
Richmond, Virginia
1 review
5 of 5 stars Reviewed February 24, 2015

The friendly and courteous staff really stand out at this Extended Stay. I have resided at this hotel for several months, and I have not had a problem that the staff could not accommodate. When I first moved in to this hotel, what attracted me was the low rate compared to other places as well as the proximity to work.... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2015

I stayed New Years Eve just for a quick get away. It was close to several restaurants which was convenient. My room was nice and spacious for the price which I appreciated. The front desk staff mgr when I checked in was courteous and friendly. Not faking being "nice" to customers which annoys me when people do that. I know... More 

Was this review helpful? Yes 1
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 27, 2014

Overall Impression - Not good...not good at all. I stayed at this hotel on 2 separate back to back business trips. First trip I learned why the rate was cheap. The hotel staff were unfriendly, floors not kept and were excessively stained. My room was not very clean, but I decided to stay since I was mostly out of the... More 

Was this review helpful? Yes 2
Princeton
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 19, 2014

My husband and I have stayed at this hotel twice. It is conveniently located and has been perfect for us since our daughter lives within a few miles. We have appreciated having the refrigerator, kitchen and utensils. It makes a big difference from the standard hotel. The room is not cleaned daily: you are on your own for eight days,... More 

Was this review helpful? Yes 2
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