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Extended Stay America - Richmond - W. Broad Street - Glenside - North

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6807 Paragon Place, Richmond, VA 23230 (Formerly Extended Stay Deluxe - Richmond - I-64 - West Broad Street)
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Extended Stay America - Richmond - W. Broad Street - Glenside - North
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Extended Stay America - Richmond - W. Broad Street - Glenside - North
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66 reviews from our community

Traveler rating
    33
    17
    8
    6
    2
See reviews for
16
10
12
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • All months
    (66)
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    (22)
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    (12)
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Richmond, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have lived in this hotel for three months and will be here for about three more! They have treated me like a queen! I can't wait to leave work each day to get back here!!The room is comfortable and the staff more accommodating than any other hotel I have EVER stayed in! The rooms are very spacious. The furniture... More 

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Washington DC, District of Columbia
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel a few times, 3-4 nights each time, in summer of 2014, and it was barely tolerable. It's clean-ish, the wifi is patchy, the amenities are below basic, and the location is a hit or miss depending on why you are in Richmond. If you are looking for a low budget long term stay for business,... More 

Was this review helpful? Yes 1
Richmond, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

The friendly and courteous staff really stand out at this Extended Stay. I have resided at this hotel for several months, and I have not had a problem that the staff could not accommodate. When I first moved in to this hotel, what attracted me was the low rate compared to other places as well as the proximity to work.... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2015

I stayed New Years Eve just for a quick get away. It was close to several restaurants which was convenient. My room was nice and spacious for the price which I appreciated. The front desk staff mgr when I checked in was courteous and friendly. Not faking being "nice" to customers which annoys me when people do that. I know... More 

Was this review helpful? Yes 1
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 27, 2014

Overall Impression - Not good...not good at all. I stayed at this hotel on 2 separate back to back business trips. First trip I learned why the rate was cheap. The hotel staff were unfriendly, floors not kept and were excessively stained. My room was not very clean, but I decided to stay since I was mostly out of the... More 

Was this review helpful? Yes 2
Princeton
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 19, 2014

My husband and I have stayed at this hotel twice. It is conveniently located and has been perfect for us since our daughter lives within a few miles. We have appreciated having the refrigerator, kitchen and utensils. It makes a big difference from the standard hotel. The room is not cleaned daily: you are on your own for eight days,... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed November 16, 2014

Long story short, they charge a $25 non-refundable pet fee, per pet, per night. My suggestion, pay a little more at a better hotel and only pay a fee if your pet does damage. I refuse to pay a fee just because I'm a pet owner. They have lost a customer.

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1 review
5 of 5 stars Reviewed November 5, 2014

I've stayed at this hotel 3-5 days a week for the past year. The staff has always been extremely helpful from check in to check out. They even recommend new places for me to eat since i'm always on the road and am not familiar with the area. They always greet me when i come through the door which is... More 

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Richmond, VA
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 24, 2014

My husband and I relocated to West End of Richmond months ago and have stayed at this property. The rates are affordable, the location is excellent, and staff has been efficient, curtious, and helpful. We think of the staff as family.... Having the kitchen, appliances, and free wyfi has been such a help to us. Keep up the good job... More 

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Fredericksburg, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 18, 2014

We recently stayed at this hotel while attending a wedding. We booked it because a lot of our friends were also staying here; however, when we arrived, we were told we had booked (accidentally) across the street at their sister hotel. That hotel was unacceptable and we went back to see if we could move to this hotel but were... More 

Was this review helpful? Yes 1
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