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All 82 Richmond hotels

Embassy Suites Richmond - The Commerce Center

3.5 of 5 Hotel   |   2925 Emerywood Pkwy, Richmond, VA 23294
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84%
Ranked #8 of 82 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Fiberguy1960 Hampton Roads, VA
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453 people have reviewed this hotel

Traveler rating
    242
    136
    48
    20
    7
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190
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Any
English first
Hampton Roads, VA
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed by for a couple days to attend a local family function. Resided in the top floor suites. Found the lobby to be breathtaking. The kids felt they were in a jungle. The room was spotless. The staff was always positive and offering assistance. The free breakfast was one of the best. Although we live only an 75 minutes away,... More

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New Jersey
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Whenever we visiting family or vacationing to the south (Georgia, Florida, etc) we always stop over in Richmond on the way down. This time we decided to spend 3 night vacationing in Richmond and we choose the Embassy Suites in Richmond are our destination hotel. In side of this hotel is beautiful. Eight stories tall with the signature glass elevators... More

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Fort Washington, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Was greeted at check-in my the most wonderful person. Was very attentive to my needs. Hotel was very clean and decorated for nicely. Everyone was friendly and helpful. Beds were very comfortable and rooms were clean with all amenities one would need.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for sharing your experience! We hope you will return again soon. Kind Regards, Kathleen Lyons, General Manager More

Whitestone, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were driving from NY so when we got here we were happy. The room was nice. I immediately wiped down the light switches, telephones, TV remotes and all door handles with Lysol wipes. Just in case and to make me feel better. We walked into a small sitting area with a TV, sofa, chair, desk and chair and a... More

Was this review helpful? Yes 2
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for your recommendation and thank you for staying with us. We hope to see you again. There are other hotels closer to Kings Dominion. We hope our larger room accomdations, breakfast, evening reception, and service bring you back to us if in the Richmond area again! Kind Regards, Kathleen Lyons, General Manager More

Vienna, Virginia
Contributor
20 reviews 20 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We made a pitstop to embassy suites on our way to the beach. We are a family of 5... (6 year old, 5 year old, 1 year old). Upon arrival, the inside lobby was really nice. Foliage in the main area (trees, plants...the whole gambit). Nice lounge area, etc. When we initially went into the room, I was very satisfied.... More

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for your recommendation. We are glad you picked us for your stop over on the way to the beach. We are pleased to hear you enjoyed the size of our two room suite and the cooked-to-order breakfast include. We are sorry you were disappointed with the bathroom. We hope to see you again. Next time,... More

Chicago, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Any potential issues that I may have had with my most recent stay at the Embassy Suites Hotel in Richmond, VA was superceded by the great customer service that I recieved on a buisness trip Aug. 3, 2014. I expressed to the young lady who checked me in that I forgot something back in Chicago and needed it for my... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for recommending us, for choosing to stay with us. We appreciate you recognizing our front desk associated who helped you and thank you for letting us know how she made a difference during your stay. We were able to recognizer her and thank her for her efforts! We hope to see you again soon. Kind... More

Smithfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent Hotel will definitely stay again. Outstanding service and Rooms. Complimentary Breakfast assume, Sauna and Hot Tub Wonderful. The Pool was suppose to be heated couldn't use was like ice water and they need exhaust fans in bathrooms. Overall though great facility!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for recommending us, for choosing to stay with us. We apologize for the cold pool during your visit. We hope to see you again soon. Kind Regards, Kathleen Lyons, General Manager More

Marion, Ohio
Top Contributor
77 reviews 77 reviews
45 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This a typical Embassy hotel has been around but it has been taken care of. Check in was smooth. We were placed on the honors floor. Loved how wide the hallways (balcony) were great. Room was clean. No odors. Bed was comfortable. Plenty of pillows. Room was very quiet. Breakfast was just ok and don't be late. We'd like to... More

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for recommending us, for choosing to stay with us, and we sure hope you will try us again! Kind Regards, Kathleen Lyons, General Manager More

Jacksonville, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Embassy Suites is my go to in Richmond. Staff is great. In the bar, Gogo and Andrea are especially accomodating and always remember you. Having the larger room great for longer business stays. Note like all Embassy Suites, there is a managers reception with snacks and cocktails each evening as well as a very nice breakfast with cooked to... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for recommending us and for choosing to stay with us! I look forward to sharing your kind words with GoGo & Andrea. Kind Regards, Kathleen Lyons, General Manager More

Suffolk, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed here many of times. I was there 2 weeks before this stay. Was wonderful. This time will make me not go again. I told them I was there to relax and get rest. Hotel was not full. I was put beside a room that was being renovated. Every morning woke up at 8 with banging, Had to... More

Was this review helpful? Yes 1
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for your review. We are so sorry for all of the inconveniences you and your family encountered during your time with us. If you would please contact us directly, we will be more than happy to further discuss your stay with you. Best Regards, Kathleen Lyons, General Manager More

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Additional Information about Embassy Suites Richmond - The Commerce Center

Address: 2925 Emerywood Pkwy, Richmond, VA 23294
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Richmond - The Commerce Center 3.5*
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Also Known As:
Embassy Suites Richmond - The Commerce Hotel Richmond
Richmond Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Richmond #8 Romantic Hotel in Richmond #10 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites Richmond - The Commerce Center is located in the West End and only 3 miles from the University of Richmond. The hotel is in close proximity to shopping in Carytown, the Lewis Ginter Botanical Gardens and the Richmond International Raceway. Enjoy the space and comforts of our two-room suites that offer a separate bedroom and living room as well as two 37-inch flat-screen HDTVs and complimentary high-speed internet access. The hotel is very close to many corporate offices, which makes it ideal for business travelers. Hold business meetings or group gatherings in the hotel's 10,000 sq. ft. Executive Meeting Center, a conference facility with ergonomic chairs, wall-to-wall whiteboards, high-tech A/V equipment, and adjustable lighting. Take a break from business in the heated indoor salt water pool or relax in the whirlpool spa. Stay in shape in the fitness center and then wind down in the sauna. Enjoy a delicious meal at the hotel's signature restaurant, Atrium Grill and begin each day with a complimentary cooked-to-order breakfast. ... more   less 
Number of rooms
224

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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