We used to live in Richmond and and were there when this Embassy Suites was built. It has always had a good reputation and is in a convenient area to interstate, restaurants, stores, etc. Little did we know that we would be moving out of state and would one day be staying here every year during the holidays. It is... More

I stayed in this Embassy Suites twice in 2011 and can't say enough about how delightful each visit was. It's conveniently located and offers a fairly quick and direct drive into the downtown. On our first visit, my husband and I arrived by train and used the hotel shuttle that even took us to the rental car agency. Everyone was... More

We spent New Year's Eve here and enjoyed ourselves very much. Among the two dozen Embassy Suites we've stayed in over the years, this one rates near the top for almost everything. One drawback was the lack of good beer at the Manager's Reception--with nothing available but Bud Light--which is like being on the wagon. But everything else was nice... More

Got stuck with a smoking room the night before I ran a marathon (who still has smoking rooms). Needless to say everything stunk. Carpet and furniture in room outdated. Elevators very slow. Had to ask for an iron for our room twice, since ours was missing. Room also small compared to other Embassy Suites I've been to. More

I was traveling on business and spent one night at this property. The location is perfect, close to the highway and restaurants, and some nearby shopping opportunities. Check-in was ok with one person working the desk. I was provided a room facing the back of the hotel where I suppose it was quieter but not sure if it makes a... More

I stayed at the hotel in August. Absolutely wonderful accommodations! The staff was great. Bobby, at the front desk, was simply awesome. He had a huge smile for guests every morning, and it put a smile on my face at the same time. I was initially in a room above the pool and asked to change rooms as there was... More

We visit my wife's relatives at Christmas and Embassy Suites Richmond has been our home for the holidays the past three years. Comfortable rooms, great breakfast and happy hour; nice pool and sauna; convienent location. The staff is friendly and professional. Never had a problem. Just made this year's reservation, and I know we won't be disappointed. More

We arrived extremely late, and we were welcomed quickly and courteously. The room was nice and the lobby was beautiful. The complimentary breakfast was bountiful and was impressed by the omelet station. Hotel was clean, hot tub and pool were nice. Bar closes early though. All around great place. More

I picked this hotel in Richmond off the web for its location and room rates. The hotel is off a main highway, but in a pretty quiet enclave. Inside, it has a pleasing atrium with a small pool and green plants. The swimming pool (small but okay and with a jacuzzi) is behind the adjacent breakfast area. Breakfast is included... More