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All 81 Richmond hotels

Embassy Suites Richmond - The Commerce Center

3.5 of 5 Hotel   |   2925 Emerywood Pkwy, Richmond, VA 23294
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84%
Ranked #8 of 81 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Chase B New Jersey, United States
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432 people have reviewed this hotel

Traveler rating
    235
    124
    47
    19
    7
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182
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Any
English first
New Jersey, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We have been staying at this hotel for over 10 years when visiting family in Richmond.We have always been happy with the hotel,staff,and they have a great food also.The rooms are clean.The hotel itself is also clean.The location is great.There is not a bad thing I can say even after over 30 stays in 10 years at the same hotel.Staff... More

Review collected in partnership with Embassy Suites Hotels

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Raleigh, North Carolina
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed our visit to this Embassy Suites near Richmond, Va. The lobby designed like an atrium is a very pretty design. The suite gave a good amount of space for our family, and it was nice having that extra room. The breakfast was also very good, especially the made to order omlettes which is a feature that many... More

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Arlington, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I and our 2 grandkids spent the night here after a day at Kings Dominion. I cannot say enough about the graciousness of staff, efficiency, cleanliness, and all-around appeal that this hotel had. After reading some other reviews, I was a little nervous--BUT we had a stellar experience. The food was delicious, and the staff in the... More

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1 review
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Embassy Suites because we needed a two room suite for our boys. Hotel was great except for the fact that we had no tub in our room and our room was directly over the pool and thus smelled of chlorine. Lessons learned on both counts. Will stay again. Staff is very nice and helpful.

Review collected in partnership with Embassy Suites Hotels

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I was on a business trip in Richmond and stayed at this hotel .The rooms are clean, furniture outdated but spacious rooms. Breakfast was fair. Eggs cold and over done. Several times this week I waited quite a while for the fruit to be filled, even mentioned to them that there was no fruit or coffee. ( This was at... More

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Upper Marlboro, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was received well by reception station, 5 mins later I was on my way to my room. Enjoyed manager's special each night and made to order breakfast. Hallway was a little loud with children running the halls, but it didn't disturb my accommodations. Would recommend this hotel to others.

Review collected in partnership with Embassy Suites Hotels

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for recommending us and for choosing to stay with us! We hope to see you again soon. Kind Regards, Kathleen Lyons, General Manager More

Somerville, Massachusetts
Contributor
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We came here to stay overnight and were treated like royalty. The front staff couldn't be anymore helpful and you have to come here just to meet the two women cooking breakfast. They started my day on a great note. We ate at the steak house on site it was very good.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Thank you for recommending us and for choosing to stay with us! We are thrilled you enjoyed your stay. I look forward to sharing your comments with our staff. Kind Regards, Kathleen Lyons, General Manager More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here with our four children. Beautiful hotel and great location. Rooms were clean and spacious. Breakfast was excellent! I requested a quiet room and was very pleased to find we were on the top floor tucked in the corner. Very quiet! We will stay again when driving through Virginia.

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

We will look forward to your return. Our suites work well with multiple people staying! Thank you for choosing to stay with us! Kind Regards, Kathleen Lyons, General Manager More

Madison, Mississippi
Top Contributor
58 reviews 58 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We have found that Embassy Suite hotels are always a good bet. Regardless of what city they are in, they are consistently clean and comfortable. We only spent one night at the Embassy Suites in Richmond, but were very pleased with our stay.

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Thank you for recommending us and for choosing to stay with us. It pleases us to hear you enjoyed your stay. Best Regards, Kathleen Lyons, General Manager More

South Charleston, West Virginia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here on our way to the Outer Banks. The front desk personnel were excellent when we checked in, all the hotel employees were very friendly and accommodating. The beds were great got a decent nights sleep. The negatives at this property were quite a few. The carpet needs updating. they are not the cleanest, the bathroom in our... More

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Thank you for taking the time to write a review about your stay at our hotel. We sincerely appreciate your feedback. We are sorry we fell below your expectation as well as ours. We review all our comments and use them to work to improve our total guest experience. Again, thank you for your comments and we do hope you... More

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Additional Information about Embassy Suites Richmond - The Commerce Center

Address: 2925 Emerywood Pkwy, Richmond, VA 23294
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Richmond - The Commerce Center 3.5*
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Also Known As:
Embassy Suites Richmond - The Commerce Hotel Richmond
Richmond Embassy Suites

91 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Richmond #8 Romantic Hotel in Richmond #10 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites Richmond - The Commerce Center is located in the West End and only 3 miles from the University of Richmond. The hotel is in close proximity to shopping in Carytown, the Lewis Ginter Botanical Gardens and the Richmond International Raceway. Enjoy the space and comforts of our two-room suites that offer a separate bedroom and living room as well as two 37-inch flat-screen HDTVs and complimentary high-speed internet access. The hotel is very close to many corporate offices, which makes it ideal for business travelers. Hold business meetings or group gatherings in the hotel's 10,000 sq. ft. Executive Meeting Center, a conference facility with ergonomic chairs, wall-to-wall whiteboards, high-tech A/V equipment, and adjustable lighting. Take a break from business in the heated indoor salt water pool or relax in the whirlpool spa. Stay in shape in the fitness center and then wind down in the sauna. Enjoy a delicious meal at the hotel's signature restaurant, Atrium Grill and begin each day with a complimentary cooked-to-order breakfast. ... more   less 
Number of rooms
224

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