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Embassy Suites Richmond - The Commerce Center

3.5 of 5
2925 Emerywood Pkwy, Richmond, VA 23294
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Embassy Suites Richmond - The Commerce Center
Ranked #6 of 86 hotels in Richmond
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243 reviews from our community

Traveler rating
    125
    76
    28
    10
    4
See reviews for
Families
91
 
Couples
41
 
Solo
19
 
Business
75
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Northfield, Vermont
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2013

Very nice hotel and the price was not expensive. Very friendly staff, great made to order breakfast, and even free drinks and snack foods for two hours every eve. The rooms were very nice and clean. The inside of the lobby was beautiful, I felt like I was in the tropics!

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 13, 2013

Dear Valued Guest, We hope you return again to enjoy our value with our Complimentary Cooked to Order Breakfast and Manager’s Reception. Our staff takes pride in taking care of our guests and your comments are appreciated. Thank you for sharing your experience at the Embassy Suites Richmond. Yours in Hospitality, Kathleen Lyons, General Manager More

NJ
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 7, 2013

I stayed for a night on a business trip and the hotel is very conveniently located and maintained well. Although I got a first floor suite, the room was quiet. Their breakfast buffet was good and all in all a good hotel to stay and ideal if you go by train.

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 8, 2013

Dear Valued Guest, We are glad you were able to stay at the Embassy Suites Richmond and found our location well kept and convenient for a hotel close to the Staples Mill Amtrak Station. Thank you for choosing to stay with us and we hope you will return if your travels bring you back to the Richmond area! Kind Regards,... More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 7, 2013

I really look forward to staying at this hotel. It is a great value. It is clean and the staff are very pleasant. The hotel has a very relaxing and comfortable atmosphere. The breakfast is abundant with a good selection of items to fit any dietary plan. The hotel is in close proximity to restaurants or any where that you... More

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 8, 2013

Dear Valued Guest, We look forward to your return to the Embassy Suites Richmond and will continue to work hard keep you returning! Best Regards, Kathleen Lyons, General Manager More

A TripAdvisor Member
5 of 5 stars Reviewed April 25, 2013

Embassy Suites is really a nice hotel and makes you feel at home. Very much a friendly atmosphere. The rooms are also clean and have good facilities. I also like te sepperate room and lounge area. I would recommend this hotel to all my friends and associates and would personaaly use it again. The staff was overall friendly and helpful.

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 7, 2013

Dear Valued Guest, We treasure your comments, especially making you feel a home with us at the Embassy Suites Richmond! Our large Suites and service driven Staff set us apart in Richmond. We hope to keep earning your business! Best Regards, Kathleen Lyons, General Manager More

Charleston, United States
1 review
5 of 5 stars Reviewed April 23, 2013

Location is convenient for almost any downtown or Richmond meeting. It is only 3 minutes from the interstate, but far enough to be quiet. All aspects of the property met or exceeded the high standards of Embassy Suites.

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Review collected in partnership with Embassy Suites Hotels

ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 7, 2013

Dear Valued Guest, We are glad you were able to stay at the Embassy Suites Richmond and found our location to be convenient and well kept. Thank you for choosing to stay with us and we hope you will return if your travels bring you back to the Richmond area! Kind Regards, Kathleen Lyons, General Manager More

NEW CANAAN
1 review
5 of 5 stars Reviewed April 23, 2013

Arrived 9pm after traveling for hours in thunderstorms. Room key would not work in door but door was open. Maintenance arrived quickly, battery change didn't work, so he had to replace entire lock. Whole thing only took about 10 minutes...very efficient. Our room was a one bedroom (with a sink/coffee maker) with a pull out couch and bath in between.... More

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Review collected in partnership with Embassy Suites Hotels

ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 7, 2013

Dear Valued Guest, thank you for taking the time to post a review. We are sorry the battery in the lock caused a delay for you getting into your room after traveling in bad weather. We hope you will visit us again if you return to Richmond and come back to enjoy our Manager’s Reception. Best Regards, Kathleen Lyons, General... More

Roanoke, United States
1 review
5 of 5 stars Reviewed April 20, 2013

I would recommend this hotel to anyone. You are greeted by friendly staff who make check in a breeze. The Manager's Reception makes it worth it. The steak I ordered from room service was amazing. The bed was so comfortable I am trying to order one just like it.

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 7, 2013

Dear Valued Guest, Thank you for your recommendation for the Embassy Suites Richmond Hotel. We are thrilled to have won you over with the staff’s service, tasty steak and comfortable bed! Thank you for your kind words and we hope to see you again. Best Regards, Kathleen Lyons, General Manager More

Virginia Beach, United States
1 review
5 of 5 stars Reviewed April 18, 2013

Our stay here is always wonderful. From the arrival to departure and everything in between, we always enjoy. The manager special is the best and the breakfast omelet and made to order eggs always hit the spot. Can't wait to go back and stay again.

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 7, 2013

Dear Valued Guest, Thank you for being an Embassy Suites fan! Please keep returning for more of our Full Cooked-to-Order Breakfast and Manager’s Reception. Best Regards, Kathleen Lyons, General Manager More

australia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 18, 2013

We stayed here with a family of 6 and initially when we drove up we were a little weary when we saw the building. Upon entering we were pleasantly surprised to find a beautiful hotel with great rooms, service and breakfast. Highly recommended.

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 7, 2013

Dear Valued Guest, We are glad you enjoyed our spacious suites. Our suites can accommodate a family nicely. Thank you for your recommendation. So glad you were able to experience our Full Cooked-to-Order Breakfast. We hope to see you again soon! Best Regards, Kathleen Lyons, General Manager More

Creedmoor, North Carolina, United States
1 review
4 of 5 stars Reviewed April 11, 2013

I stayed one night for a wedding and was overall impressed with the hotel. The lobby and eating area was beautiful. The Suite was huge, clean, and felt like home. They had a huge breakfast spread w/ lots of fruit and hot breakfast items.

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
April 15, 2013

Dear Valued Guest, We are glad you enjoyed our cooked to order breakfast and our large suites! We hope to see you again if you return to Richmond. Kind Regards, Kathleen Lyons, General Manager More

 
 
 
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Hotel Summarization (Beta)

What travelers say

  • Happy Hour(7)
  • Front desk staff(5)
  • Friendly and helpful(4)
  • Double beds(3)

Additional Information about Embassy Suites Richmond - The Commerce Center

Address: 2925 Emerywood Pkwy, Richmond, VA 23294
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Richmond
#9 Family Hotels in Richmond
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond - The Commerce Hotel
Embassy Suites Richmond
Richmond Embassy Suites

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Embassy Suites Richmond - The Commerce Center
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