We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 82 Richmond hotels

Embassy Suites Richmond - The Commerce Center

3.5 of 5 Hotel   |   2925 Emerywood Pkwy, Richmond, VA 23294
Hotel deals
Hotel website
Hotel amenities
Special Offer
2X HHonors Points
Save Saved
You added Embassy Suites Richmond - The Commerce Center to your Saves list
Embassy Suites Richmond - The Commerce Center
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
84%
Ranked #8 of 82 hotels in Richmond
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Donna C Whitestone, New York
  • Overview
  • Reviews (450)
  • Photos (94)
  • Location
  • Amenities
  • Q&A
  • Room tips (66)
  • More
true
Write a Review

450 people have reviewed this hotel

Traveler rating
    240
    135
    48
    20
    7
See reviews for
189
70
20
133
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • Any
English first
Whitestone, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We were driving from NY so when we got here we were happy. The room was nice. I immediately wiped down the light switches, telephones, TV remotes and all door handles with Lysol wipes. Just in case and to make me feel better. We walked into a small sitting area with a TV, sofa, chair, desk and chair and a... More

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for your recommendation and thank you for staying with us. We hope to see you again. There are other hotels closer to Kings Dominion. We hope our larger room accomdations, breakfast, evening reception, and service bring you back to us if in the Richmond area again! Kind Regards, Kathleen Lyons, General Manager More

Vienna, Virginia
Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We made a pitstop to embassy suites on our way to the beach. We are a family of 5... (6 year old, 5 year old, 1 year old). Upon arrival, the inside lobby was really nice. Foliage in the main area (trees, plants...the whole gambit). Nice lounge area, etc. When we initially went into the room, I was very satisfied.... More

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for your recommendation. We are glad you picked us for your stop over on the way to the beach. We are pleased to hear you enjoyed the size of our two room suite and the cooked-to-order breakfast include. We are sorry you were disappointed with the bathroom. We hope to see you again. Next time,... More

Chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago

Any potential issues that I may have had with my most recent stay at the Embassy Suites Hotel in Richmond, VA was superceded by the great customer service that I recieved on a buisness trip Aug. 3, 2014. I expressed to the young lady who checked me in that I forgot something back in Chicago and needed it for my... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for recommending us, for choosing to stay with us. We appreciate you recognizing our front desk associated who helped you and thank you for letting us know how she made a difference during your stay. We were able to recognizer her and thank her for her efforts! We hope to see you again soon. Kind... More

Smithfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent Hotel will definitely stay again. Outstanding service and Rooms. Complimentary Breakfast assume, Sauna and Hot Tub Wonderful. The Pool was suppose to be heated couldn't use was like ice water and they need exhaust fans in bathrooms. Overall though great facility!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for recommending us, for choosing to stay with us. We apologize for the cold pool during your visit. We hope to see you again soon. Kind Regards, Kathleen Lyons, General Manager More

Marion, Ohio
Top Contributor
77 reviews 77 reviews
45 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

This a typical Embassy hotel has been around but it has been taken care of. Check in was smooth. We were placed on the honors floor. Loved how wide the hallways (balcony) were great. Room was clean. No odors. Bed was comfortable. Plenty of pillows. Room was very quiet. Breakfast was just ok and don't be late. We'd like to... More

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for recommending us, for choosing to stay with us, and we sure hope you will try us again! Kind Regards, Kathleen Lyons, General Manager More

Jacksonville, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The Embassy Suites is my go to in Richmond. Staff is great. In the bar, Gogo and Andrea are especially accomodating and always remember you. Having the larger room great for longer business stays. Note like all Embassy Suites, there is a managers reception with snacks and cocktails each evening as well as a very nice breakfast with cooked to... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for recommending us and for choosing to stay with us! I look forward to sharing your kind words with GoGo & Andrea. Kind Regards, Kathleen Lyons, General Manager More

Suffolk, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed here many of times. I was there 2 weeks before this stay. Was wonderful. This time will make me not go again. I told them I was there to relax and get rest. Hotel was not full. I was put beside a room that was being renovated. Every morning woke up at 8 with banging, Had to... More

Was this review helpful? Yes 1
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for your review. We are so sorry for all of the inconveniences you and your family encountered during your time with us. If you would please contact us directly, we will be more than happy to further discuss your stay with you. Best Regards, Kathleen Lyons, General Manager More

clarksburg wv, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel had beautiful accomodations, There were very Helpful staff. Nice pool and exercise area, including a hot tub and sauna Reception a nice touch for travelers not familiar with area outside of hotel. I felt safe at this location and would recommend it to travelers travelling alone.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, Thank you for recommending us and for choosing to stay with us! Kind Regards, Kathleen Lyons, General Manager More

Frederick, Maryland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here overnight while on business. Check in was very welcoming. Juanita was very friendly and acknowledged me being a Hilton Honors member. She asked if I was familiar with the property and the services they offered. It was a fantastic first impression. My room was very spacious with a king bedroom and separate living room area. The bathroom... More

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, We are thrilled to have won you over with the staff’s service, accommodations, and offerings. Also, thank you for your kind words about Juanita. What a great opportunity to let her know how she makes a difference! It is correct the drinks from our Evening Reception must stay in the reception area per our liquor license. Thank... More

North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there two days. The comp breakfast in the morning was very good. The room was excellent and had no trouble getting to the free wi-fi. Checking in early was also no trouble. Free parking is also a plus. I most likely will stay there when in Richmond again.

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

We hope you will decide to stay with us again! Thank you for posting a review. Best Regards, Kathleen Lyons, General Manager More

Owners: What's your side of the story?
If you own or manage Embassy Suites Richmond - The Commerce Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Embassy Suites Richmond - The Commerce Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Richmond - The Commerce Center

Address: 2925 Emerywood Pkwy, Richmond, VA 23294
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Richmond - The Commerce Center 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Priceline, Booking.com, Tingo, Reservation Counter, BookingOdigeoWL, Hotels.com and Venere so you can book your Embassy Suites Richmond - The Commerce Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Richmond - The Commerce Hotel Richmond
Richmond Embassy Suites

94 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (51)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (12)
Viewed
Dining (2)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Dining (9)
Viewed
Business center/function rooms (6)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (18)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (3)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Richmond #8 Romantic Hotel in Richmond #10 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites Richmond - The Commerce Center is located in the West End and only 3 miles from the University of Richmond. The hotel is in close proximity to shopping in Carytown, the Lewis Ginter Botanical Gardens and the Richmond International Raceway. Enjoy the space and comforts of our two-room suites that offer a separate bedroom and living room as well as two 37-inch flat-screen HDTVs and complimentary high-speed internet access. The hotel is very close to many corporate offices, which makes it ideal for business travelers. Hold business meetings or group gatherings in the hotel's 10,000 sq. ft. Executive Meeting Center, a conference facility with ergonomic chairs, wall-to-wall whiteboards, high-tech A/V equipment, and adjustable lighting. Take a break from business in the heated indoor salt water pool or relax in the whirlpool spa. Stay in shape in the fitness center and then wind down in the sauna. Enjoy a delicious meal at the hotel's signature restaurant, Atrium Grill and begin each day with a complimentary cooked-to-order breakfast. ... more   less 
Number of rooms
224

Questions & Answers

Questions? Get answers from Embassy Suites Richmond - The Commerce Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer