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All 82 Richmond hotels

Embassy Suites Richmond - The Commerce Center

3.5 of 5 Hotel   |   2925 Emerywood Pkwy, Richmond, VA 23294
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84%
Ranked #8 of 82 hotels in Richmond
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Gwen J Chicago, United States
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448 people have reviewed this hotel

Traveler rating
    240
    134
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • Any
English first
Chicago, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Any potential issues that I may have had with my most recent stay at the Embassy Suites Hotel in Richmond, VA was superceded by the great customer service that I recieved on a buisness trip Aug. 3, 2014. I expressed to the young lady who checked me in that I forgot something back in Chicago and needed it for my... More

Review collected in partnership with Embassy Suites Hotels

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Smithfield, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent Hotel will definitely stay again. Outstanding service and Rooms. Complimentary Breakfast assume, Sauna and Hot Tub Wonderful. The Pool was suppose to be heated couldn't use was like ice water and they need exhaust fans in bathrooms. Overall though great facility!!

Review collected in partnership with Embassy Suites Hotels

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Marion, Ohio
Top Contributor
77 reviews 77 reviews
45 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This a typical Embassy hotel has been around but it has been taken care of. Check in was smooth. We were placed on the honors floor. Loved how wide the hallways (balcony) were great. Room was clean. No odors. Bed was comfortable. Plenty of pillows. Room was very quiet. Breakfast was just ok and don't be late. We'd like to... More

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Jacksonville, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Embassy Suites is my go to in Richmond. Staff is great. In the bar, Gogo and Andrea are especially accomodating and always remember you. Having the larger room great for longer business stays. Note like all Embassy Suites, there is a managers reception with snacks and cocktails each evening as well as a very nice breakfast with cooked to... More

Review collected in partnership with Embassy Suites Hotels

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Suffolk, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed here many of times. I was there 2 weeks before this stay. Was wonderful. This time will make me not go again. I told them I was there to relax and get rest. Hotel was not full. I was put beside a room that was being renovated. Every morning woke up at 8 with banging, Had to... More

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clarksburg wv, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel had beautiful accomodations, There were very Helpful staff. Nice pool and exercise area, including a hot tub and sauna Reception a nice touch for travelers not familiar with area outside of hotel. I felt safe at this location and would recommend it to travelers travelling alone.

Review collected in partnership with Embassy Suites Hotels

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Frederick, Maryland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here overnight while on business. Check in was very welcoming. Juanita was very friendly and acknowledged me being a Hilton Honors member. She asked if I was familiar with the property and the services they offered. It was a fantastic first impression. My room was very spacious with a king bedroom and separate living room area. The bathroom... More

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North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there two days. The comp breakfast in the morning was very good. The room was excellent and had no trouble getting to the free wi-fi. Checking in early was also no trouble. Free parking is also a plus. I most likely will stay there when in Richmond again.

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

We hope you will decide to stay with us again! Thank you for posting a review. Best Regards, Kathleen Lyons, General Manager More

Winston Salem, North Carolina
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was awesome because it had nice and spacious rooms, it had nice beds, it had a great contenental breakfast, and it is located near a lot of great shops. This hotel is a tab bit expensive, but it is Defenitly worth it. If you're thinking about a hotel to stay in near the Richmond area, choose this one.

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

We are glad you chose to stay with us! Next time, we hope you can go to our evening reception, even more value, along with our cooked-to-order breakfast! Best Regards, Kathleen Lyons, General Manager More

Norfolk, Virginia
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went with a group of about 50 people and we had a great stay at Embassy Suites, Richmond. I stayed in a two-room suite which included a small living room area. The living room included a large table desk suitable for two people to work together with an internet router right on the table. There was also a nice... More

Was this review helpful? Yes 2
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Thank you for sharing your thoughts. We hope to see you again soon. You'll be pleased to know we will renovating our elevators soon, as we would also like them to be faster. Kind Regards, Kathleen Lyons, General Manager More

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Additional Information about Embassy Suites Richmond - The Commerce Center

Address: 2925 Emerywood Pkwy, Richmond, VA 23294
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Richmond - The Commerce Center 3.5*
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Also Known As:
Embassy Suites Richmond - The Commerce Hotel Richmond
Richmond Embassy Suites

91 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Richmond #8 Romantic Hotel in Richmond #10 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites Richmond - The Commerce Center is located in the West End and only 3 miles from the University of Richmond. The hotel is in close proximity to shopping in Carytown, the Lewis Ginter Botanical Gardens and the Richmond International Raceway. Enjoy the space and comforts of our two-room suites that offer a separate bedroom and living room as well as two 37-inch flat-screen HDTVs and complimentary high-speed internet access. The hotel is very close to many corporate offices, which makes it ideal for business travelers. Hold business meetings or group gatherings in the hotel's 10,000 sq. ft. Executive Meeting Center, a conference facility with ergonomic chairs, wall-to-wall whiteboards, high-tech A/V equipment, and adjustable lighting. Take a break from business in the heated indoor salt water pool or relax in the whirlpool spa. Stay in shape in the fitness center and then wind down in the sauna. Enjoy a delicious meal at the hotel's signature restaurant, Atrium Grill and begin each day with a complimentary cooked-to-order breakfast. ... more   less 
Number of rooms
224

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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