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All 80 Richmond hotels

Embassy Suites Richmond - The Commerce Center

3.5 of 5 Hotel   |   2925 Emerywood Pkwy, Richmond, VA 23294
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84%
Ranked #8 of 80 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
maryo581
  • Reviews (437)
  • Photos (91)
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  • Room tips (62)
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437 people have reviewed this hotel

Traveler rating
    238
    126
    47
    19
    7
See reviews for
185
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127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

very clean, staff professional and courteous and helpful at all times. Our family has dub Embassy Suites the official Ruth Reunion Gathering place. Its safe and the kids love it. We were all on the same floor. We only select locations where we can stay at ES hotels

Review collected in partnership with Embassy Suites Hotels

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Murfreesboro, TN, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The location is great--easy access to interstate highways and major surface streets. This is an older property, and although it is well maintained, my executive level room had a shower--no tub. In addition, the bathroom was quite small. This was adequate for me as an individual traveler, but it might not have been if I had been sharing the room.... More

Review collected in partnership with Embassy Suites Hotels

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California, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

As a business traveller, I appreciated the quieteness, the relaxing environment, and the cleanliness of the my room. I brought my family for few weeks and they enjoyed their stay, they felt comfortable, did not even missed a good night sleep, and loved the pool. All suitekeepers and dinning room staffs are so friendly and attentive.

Review collected in partnership with Embassy Suites Hotels

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wilmington, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Traveling and needed a "suite" for an overnight stay on our way to our final destination. We found this hotel to be a great value for the suite accomadations for this price. Enjoyed the very plentiful complimentary breakfast as well.

Review collected in partnership with Embassy Suites Hotels

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Roanoke, VA, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

We always enjoy staying at the Embassy Suites and in particular, the breakfast is quite good. Very few hotels offer omelets and pancakes to order. Location is central to many activities and shopping. Embassy Suites is one of two choices for our hotel stays in Richmond, VA

Review collected in partnership with Embassy Suites Hotels

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New Jersey, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have been staying at this hotel for over 10 years when visiting family in Richmond.We have always been happy with the hotel,staff,and they have a great food also.The rooms are clean.The hotel itself is also clean.The location is great.There is not a bad thing I can say even after over 30 stays in 10 years at the same hotel.Staff... More

Review collected in partnership with Embassy Suites Hotels

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, thank you for your loyalty and recommendation! We look forward to seeing you in the future and we will try hard to always be your first choice when travelling to Richmond! Best Regards, Kathleen Lyons, General Manager More

Raleigh, North Carolina
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our visit to this Embassy Suites near Richmond, Va. The lobby designed like an atrium is a very pretty design. The suite gave a good amount of space for our family, and it was nice having that extra room. The breakfast was also very good, especially the made to order omlettes which is a feature that many... More

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, We are glad you enjoyed our spacious suites, and we have found our guests do appreciate our two room suites, especially two TVs, a good feature for relaxing during a family vacation. Thank you for your kind words about our hotel and staff, we pride ourselves on cleanliness and service. We hope you will visit us again... More

Arlington, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I and our 2 grandkids spent the night here after a day at Kings Dominion. I cannot say enough about the graciousness of staff, efficiency, cleanliness, and all-around appeal that this hotel had. After reading some other reviews, I was a little nervous--BUT we had a stellar experience. The food was delicious, and the staff in the... More

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Thank you for your very kind comments about the service driven staff. We are glad you decided to stay with us and look forward to your return! All the Best, Kathleen Lyons, General Manager. More

1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the Embassy Suites because we needed a two room suite for our boys. Hotel was great except for the fact that we had no tub in our room and our room was directly over the pool and thus smelled of chlorine. Lessons learned on both counts. Will stay again. Staff is very nice and helpful.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Thank you for staying and sharing your thoughts. Our suites with double beds do have tubs while our standard king suites have only the shower. We will look into the smell of chlorine as our pool is a salt water pool and should not cause an strong chlorine smell. Thank you for letting us know and we look forward to... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was on a business trip in Richmond and stayed at this hotel .The rooms are clean, furniture outdated but spacious rooms. Breakfast was fair. Eggs cold and over done. Several times this week I waited quite a while for the fruit to be filled, even mentioned to them that there was no fruit or coffee. ( This was at... More

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review

Dear Valued Guest, We like to apologize for your experience with our breakfast and are sorry you were not able to find a seat at our evening reception. We are pleased you found our location to be convenient and clean. You will be pleased to know we are changing our furniture soon. We hope you will give us another and... More

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Additional Information about Embassy Suites Richmond - The Commerce Center

Address: 2925 Emerywood Pkwy, Richmond, VA 23294
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Richmond - The Commerce Center 3.5*
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Also Known As:
Embassy Suites Richmond - The Commerce Hotel Richmond
Richmond Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Richmond #8 Romantic Hotel in Richmond #10 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites Richmond - The Commerce Center is located in the West End and only 3 miles from the University of Richmond. The hotel is in close proximity to shopping in Carytown, the Lewis Ginter Botanical Gardens and the Richmond International Raceway. Enjoy the space and comforts of our two-room suites that offer a separate bedroom and living room as well as two 37-inch flat-screen HDTVs and complimentary high-speed internet access. The hotel is very close to many corporate offices, which makes it ideal for business travelers. Hold business meetings or group gatherings in the hotel's 10,000 sq. ft. Executive Meeting Center, a conference facility with ergonomic chairs, wall-to-wall whiteboards, high-tech A/V equipment, and adjustable lighting. Take a break from business in the heated indoor salt water pool or relax in the whirlpool spa. Stay in shape in the fitness center and then wind down in the sauna. Enjoy a delicious meal at the hotel's signature restaurant, Atrium Grill and begin each day with a complimentary cooked-to-order breakfast. ... more   less 
Number of rooms
224

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