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Embassy Suites Richmond - The Commerce Center

3.5 of 5
2925 Emerywood Pkwy, Richmond, VA 23294
Hotel amenities
Embassy Suites Richmond - The Commerce Center
Ranked #9 of 85 hotels in Richmond
4.5 of 5 stars 155 Reviews
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155 reviews from our community

What travelers say about this hotel
  • Happy Hour(5)
  • Front desk staff(4)
  • Double beds(4)
  • Friendly and helpful(3)
  • Separate bedroom(3)
Traveler rating
    77
    47
    21
    7
    3
Only show reviews for Family (58) | Couples (25) | Business (55)
Date Rating
Nashville, Tennessee
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
2 of 5 stars Reviewed May 28, 2012 NEW

The staff was friendly, but the hotel was over-run by obnoxious travel sports teams whose chaperones were drinking in the hotel bar until midnight while the kids ran the halls screaming and carrying on. One night a kid even pulled the fire alarm! The next night we found out why the wood was warped near the AC. We had a... More

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Charlotte, North Carolina
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 18, 2012

Stayed here with some co-workers for a couple of days on business. It was convienent to most of the major roads etc. and easy to get in and out of. Like all of the Embassy Suites, they had the managers welcome in the evenings which is always nice. Light horsd'oeuvres and some beer, wine and liquor choices. One of my... More

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 22, 2012

Dear Valued Guest, We are glad you were able to stay at the Embassy Suites Richmond and found our location to be convenient and well kept. It is great to hear you enjoyed our evening Manager’s Reception and Cooked to Order Breakfast. Our staff appreciates knowing you enjoyed their hospitality. Thank you for choosing to stay with us and we... More

Top Contributor
149 reviews 149 reviews
Reviews in 90 cities Reviews in 90 cities
277 helpful votes 277 helpful votes
4 of 5 stars Reviewed May 7, 2012

We enjoyed New Year's Eve here so much we arranged to come back in May. An upgrade gave us an Executive Suite, which seems quite a bit bigger, with the addition of a capacious table for meeting or dining. (But, peculiarly, the bathroom has only a shower---no tub.) The immediate location is pretty peaceful, even though a busy boulevard is... More

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See 3 more reviews by BornTooLoose for Richmond
ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 15, 2012

Dear Valued Guest, thank you for taking the time to post a review. We are glad you enjoyed our spacious suites, Full Breakfast, and the Nightly Manger’s Reception. We are very pleased you returned and we hope you will visit us again soon! Best Regards, Kathleen Lyons, General Manager More

Oneida, NY
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 3, 2012

Stayed here on a Friday night in April on our way to the Outer Banks. Very conveniently located just off I-64 on the west side of town. Very well maintained, clean and attractive. The suites are large, nicely furnished and comfortable. Plenty of parking just outside the main entrance to the building. Both a TGI Friday's and an Olive Garden... More

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 15, 2012

Dear Valued Guest, We are glad you were able to stay at our Embassy Suites Richmond Hotel and found our location to be convenient and a great value having the extra room of our suites with breakfast and our evening reception. Our breakfast area can be a popular place, our apologies you had to wait. You will be happy to... More

The Eastern Shore
Senior Contributor
30 reviews 30 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 22, 2012

We had 6 people staying in one room. I slept on the sofa bed and even that was comfortable. I was surprised I selpt all night. The bathroom was smaller than normal but had other places to do other things. One side had a sink with mirror and the other side with livingroom had a wet bar. The made to... More

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 4, 2012

Dear Valued Guest, We are glad you were able to stay at our Embassy Suites Richmond and experienced our Executive Meeting Center! We hope you will return if your travels bring you back to the Richmond area and that next time you will have time for our indoor pool and hot tub. Thank your for sharing your experience, Kathleen Lyons,... More

Long Island
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 22, 2012

Pretty much your typical Embassy Suites and that is a good thing. If you have ever been to one, you know pretty much exactly what you are getting. What you get, honestly, is a lot for the money. The suite was great, breakfast was great and they have the free happy (2) hour in the evening, which we didnt make... More

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 4, 2012

Dear Valued Guest, It pleases us to hear you enjoyed your suite and breakfast. We hope you will come back and next time you will have time to enjoy the manager’s reception for even more value! Thank you for your loyalty to the Embassy Suites Brand. Best Regards, Kathleen Lyons, General Manager. More

Charlottesville, Virginia
Senior Contributor
24 reviews 24 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 18, 2012

I've stayed here several times and it is always a pleasure. The Embassy is on West Broad Street, about 7 minutes from the popular Short Pump shopping area, and is also convenient for business travelers, as many corporate offices are nearby. The front desk is always very welcoming and they greeted me by name every time I entered the lobby.... More

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 4, 2012

Dear Valued Guest, We look forward to your return to our Embassy Suites Hotel in Richmond. Our staff takes pride in taking care of our guests and your comments are appreciated. Thank you for sharing your experience. Yours in Hospitality, Kathleen Lyons, General Manager More

Asbury
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 18, 2012

After searching all the other options online, my boyfriend and I chose to stay at Embassy Suites in Richmond. We are very happy that we did. We had a most enjoyable and relaxing week-end! The staff immediately made us feel very welcomed, and the atrium was absolutely beautiful! We asked for advice on where to get great Thai food, and... More

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See 2 more reviews by Jill D for Richmond
Louisville
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed April 17, 2012

The hotel was nice and the staff seemed friendly. The double beds were ok, but would have preferred Queens. The bathroom is very small and the furniture does need to be replaced. The room service was excellent and the food was delicious. Overall a good experience, but not as nice as other Embassy Hotels that we have stayed in. I... More

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
May 4, 2012

Dear Valued Guest, thank you for taking the time to post a review. We are glad overall you had a good experience. Our rates which include Full Breakfast, Nightly Manger’s Reception, a Suite, and also Internet will vary based on business levels. We hope you will visit us again if you return to Richmond. Best Regards, Kathleen Lyons, General Manager More

Virginia
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 6, 2012
1
person found this review helpful

Very attractive hotel with delicious breakfast included and an afternoon Manager's Reception with open bar, popcorn, cheese and crackers. The entirety of this hotel is spotless. The furniture is battered (this is the reason I did not give 4 stars) but I was told a big renovation is coming soon. The service was excellent. The temperature of the pool and... More

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ESHRichmond, General Manager at Embassy Suites Richmond - The Commerce Center, responded to this review
April 9, 2012

Thank you for your thoughts and comments. We are glad you enjoyed our cooked to order breakfast and our manager’s reception and indoor pool. We do pride ourselves on our service and cleanliness and hope to see you again if you return to the Richmond area. Best Regards, Kathleen Lyons, General Manager. More

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Additional Information about Embassy Suites Richmond - The Commerce Center

  • Embassy Suites Richmond
  • Richmond Embassy Suites
Address: 2925 Emerywood Pkwy, Richmond, VA 23294
Price Range: $$

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Embassy Suites Richmond - The Commerce Center
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