We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Richmond Marriott

#21 of 89 Hotels in Richmond
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
500 East Broad St, Richmond, VA 23219
Special Offer
Book early and save 20%!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Richmond Marriott
View Map
Add Photo Write a Review

503 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Wise, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Always a very nice stay with very friendly staff. It is a quick walk to the capitol building which is very beneficial for me. The rooms are very nice, Marriott standard. They could be a little bit bigger. Only negative is LAST year my ray-bans were stole out of my car by the valet service.

Helpful?
Thank travelingman2260
Princeton, New Jersey
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Pros: Staff is exceptionally friendly Starbucks and sports bar onsite Gym is good for a hotel gym - plenty of treadmills and other equipment Rooms are clean and spacious Cons: A bit expensive Valet parking can be slow

Helpful?
Thank Meghan C
Newark, Delaware
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights for events at The Coliseum. Overall, the staff was attentive and polite. But like a lot of similar grade hotels, little details need more attention. Odd details like... newer toilet paper rolls are often 1/2 inch more narrow; but the toilet paper holder can't handle this, so the TP falls out of the holder constantly.... More 

Helpful?
Thank Delaware_Yankee
San Diego, California
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is just steps away from the Convention Center where our business meeting was held. That was fabulous! The staff very nice. However, the bathroom was tiny in my 12th floor room and the beds are NOT queen size, which I was told they were when I called the hotel. It truly does make a difference if you are... More 

Helpful?
Thank Geralyn S
York, PA
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We attended a cheer competition at the convention center and chose to stay at the Marriott. The check in staff was great and checking out was even easier. I am a Marriott rewards member and this made these processes even easier. We chose to have room service for breakfast and it was right on time, very good quality and a... More 

Helpful?
Thank K7S
Odenton, Maryland
Level Contributor
289 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I requested two beds for my family and expected them to be queens for the cost of $255 a night. Nope. They were doubles and two adults could barely sleep comfortably in them together. Other than that the Marriott is nice and clean. Very modern with large rooms on the 18th floor. Bathroom is large and modern. The cost is... More 

Helpful?
Thank Ddb2422
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing your feedback regarding your stay with us. It looks as if you did not have a satisfactory stay. Despite the bed size we hope our overall staff service was excellent and you enjoyed the other amenities available on property. More 

Philadelphia, PA
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Marriott for a getaway weekend. It was comfortable, friendly and a good value for the cost. Since I'm a gold member, we had access to the Concierge lounge for breakfast. The breakfast was great with multiple food choices which were delicious and plentiful. I would definitely stay there again.

Helpful?
Thank Marjorie S
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We arrived on a Friday evening to a very dimly lit check-in area. The young woman came to the car wearing dark pants, a dark winter jacket and a dark stocking hat without a single piece of MARRIOTT listed on her! I thought who the heck is this! Maybe a HI, my name is XXXX and Welcome to the Marriott... More 

Helpful?
Thank Njfantastico
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for choosing our property as your travels bring you through Richmond. We understand there are many options when selecting your travel plans and appreciate your selection. Upon reading your feedback we are disappointed to hear that we did not meet your standards nor ours. I have taken your feedback and shared it with the appropriate hotel leaders to... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

Friendly and accommodating service. Room was bright, expansive and nice. Good location and convenient. Restaurant staff was a little subdued but efficient. Concierge lounge was closed temporarily. I would stay here against each next time I can in Richmond.

Helpful?
Thank Laurie H
Washington, DC
Level Contributor
80 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed December 22, 2015

In a nutshell, this hotel "does Marriott" really well, which is both why I liked it and disliked it. The "like" part is obvious - the hotel is clean, well managed, and efficient. There are decent public spaces, the rooms are solid, and the gym is pretty good too (though the absence of a chin-up bar is perplexing - you'll... More 

Helpful?
Thank alphabetsoup2010
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing your feedback regarding your stay. After reviewing your feedback we have shared it with our team in order to improve our staff service. We hope to see you again in the future where I know our team will be able to provide you with the excellent stay and service we know we can execute. More 

Questions? Get answers from hotel staff and past guests. Ask a question

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
View from room (15)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (8)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (2)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (11)
Viewed
Room/suite (6)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Richmond hotels
0.1 mi away
Hilton Richmond Downtown
Hilton Richmond Downtown
#10 of 89 in Richmond
4.5 of 5 stars 1,009 reviews
0.5 mi away
Omni Richmond Hotel
Omni Richmond Hotel
#8 of 89 in Richmond
4.0 of 5 stars 1,329 reviews
0.4 mi away
Crowne Plaza Richmond Downtown
Show Prices
Show Prices
Show Prices
0.5 mi away
The Jefferson Hotel
The Jefferson Hotel
#1 of 89 in Richmond
4.5 of 5 stars 956 reviews
0.3 mi away
Linden Row Inn
Linden Row Inn
#9 of 89 in Richmond
4.0 of 5 stars 740 reviews
0.5 mi away
The Berkeley Hotel
The Berkeley Hotel
#12 of 89 in Richmond
4.0 of 5 stars 468 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay