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Richmond Marriott

#26 of 84 Hotels in Richmond
Certificate of Excellence
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500 East Broad St, Richmond, VA 23219
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444 Reviews from our TripAdvisor Community

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    77
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Galway, Ireland
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at the Richmond Marriott on business during July. The hotel was conveniently located beside the biotech park and the convention Center which is a regenerated area of the city. This does mean that availability of local amenities and restaurants within walking distance is very limited, in fact female guests walking alone may feel vulnerable walking up some sections... More 

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Tampa, Florida
5 of 5 stars Reviewed 6 days ago NEW

Great place to stay in Richmond! Parking not so much! Overall it's a good location to get anywhere in Richmond. The price was decent. And the restaurant and bar was convenient with good food. And it was nice to have a couple of choices for food/ bars on site, and a Starbucks. The bed was comfortable. Free wi-fi.

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Washington DC, District of Columbia
Level Contributor
100 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We don't usually stay downtown when in Richmond any longer (Stay on the west side instead) so it has been several years since we stayed here. On our recent trip my mother-in-law got real sick and they kept her overnight at VCU. So we crashed here. Positives, place is beautiful Very attentive staff, very polite. Clean, and modern decor. I... More 

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Highland Springs, Virginia, United States
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great location, right next to Richmond Convention Center and within walking distance to many restaurants downtown. This was our second stay here. The service at the front desk was great. We weren't able to get the room type we requested, but were offered 2 tickets for free Starbucks in the morning. The rooms are beginning to show some age compared... More 

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Decatur, AL
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

I arrived after a frustrating travel day that included several flight delays. I had utilized mobile check-in and so was quickly on my way to my room. However, I planned to do self-parking as I am sure valet is ridiculously expensive. I dropped my bags in my room and went down to move my car. The valet told me it... More 

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Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing your feedback regarding your stay with us. It looks as if we failed to meet your expectations as well as our own. We have shared your feedback to the appropriate leaders to ensure this was an isolated issue. Despite your experience we hpe you will give us a second chance to host an excellent experience I... More 

Denver, Colorado
Level Contributor
102 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Marriot was the usual downtown accommodation for a more upscale type of place. Check in was easy. Wifi connected easily and worked as expected. The bed was comfortable. It was nice to have a couple of bars/restaurants onsite. The staff was friendly enough. For such an upscale place though: I had a king size bed reserved and got a... More 

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Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing your feedback regarding your stay. Overall, I am glad you had an excellent stay and experience the warm hospitality of our team members. We have also shared your feedback regarding self parking and valet options to our team to better enhance future experiences. Despite that incident we hope to see you the next time you are... More 

Washington DC, District of Columbia
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for a Monday through Friday business trip. I was particularly impressed by the friendly front desk staff, valet drivers and the clean, comfortable rooms. The hotel just has the feel of a well oiled machine. I had one small issue one night. At 2 AM I could hear the movie A League of Their Own... More 

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VA
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We weere there to see a show at the Carpenter Theatre. The hotel could not have been more wonderfully located to the show and numerous restaurants. Staff very friendly and eager to go that extra mile for the customer! All we encountered were delightful. Hotel has a beautiful lobby, very spacious. the rooms were very clean and well appointed. Definitely... More 

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Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

My family reunion was awesome! A three day event held at the downtown Marriotts. Every family member expressed their approval of the hotel's cleanliness, high standards, & extremely friendly staff. These compliments about Marriotts' qualities were some of the repeated comments made by my 40+ family members during the course of our reunion. Marriotts's event planner, Diane Almond was extremely... More 

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Louisville, Kentucky
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Place was clean,staff was great, room was comfortable.We had a great stay, and I would recommend to anyone. Right across from convention center within walking distance of many tourist attractions and bars and restaurants. Bars and restaurants are quite expensive inside hotel which is expected in a nice hotel. We greatly enjoyed our stay.

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Hotel Review Summarization

What travelers say

  • Sports bar(5)
  • Convention center(5)
  • Valet parking(3)
  • Room service(3)
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