We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Richmond Marriott

#25 of 84 Hotels in Richmond
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
500 East Broad St, Richmond, VA 23219
Special Offer
FREE Wi-Fi
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Richmond Marriott
View Map
Add Photo Write a Review

456 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    148
    188
    78
    26
    16
See reviews for
87
78
30
204
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • Any
English first
  • All months
    (456)
  • Mar-May only
    (108)
  • Jun-Aug only
    (160)
  • Sep-Nov only
    (106)
  • Dec-Feb only
    (82)
All months
Frederick, Maryland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I had a great night sleep in super comfortable beds. The food in the restaurant was excellent--the chef goes the extra mile--eggs served just right and hot; wait staff attentive and friendly--Marcus wanted to make our experience top notch and it was. Hotel is clean and in a great location. I highly recommend it.

Was this review helpful? Yes
Saint Louis, Missouri
Level Contributor
186 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Not a bad hotel, their entrance leaves a bit to be desired, but otherwise not a bad hotel. Even though it is $27 a night I would definitely recommend using valet for parking otherwise you park in a garage down the block. The hotel itself has a great staff, checking in easy and quick as is check out {even at... More 

Was this review helpful? Yes
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing your feedback regarding your stay. We have shared the wonderful feedback regarding our staff service and clean room to the team. We hope to see you again the next time you are in Richmond! More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I cannot say enough how wonderful the staff was at the Richmond Marriott. We we had five days of meetings and ate almost every meal in one of the many meeting rooms. They went above and beyond to make us feel welcome. The hotel has complementary items just in case you forget something like us. They brought it to our... More 

Was this review helpful? Yes 1
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing your feedback regarding your stay. We are glad you enjoyed our staff service and we were able to host an excellent experience you! More 

Denver, Colorado
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed for two nights. Bed were comfortable, nice room, and very quiet. The meals provided for our board meeting were well prepared with many offerings. The staff was very helpful and polite.

Was this review helpful? Yes
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Great water pressure in the shower, comfortable beds and very nice staff make this a good choice when staying in the downtown area. Despite a few detours for roadwork, the hotel is easy to access. The valets retrieve the cars quickly with little to no wait. The rooms are decent sized rooms with nice furnishings.

Was this review helpful? Yes
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

I held my family reunion in this hotel. The event staff, were a pleasure to work with!! Throughout the entire planning process, they were there ensuring I had all the information needed for a successful event. The weekend of the event, set up was on time, dinner was served on time and they even adjusted to all of the changes... More 

Was this review helpful? Yes
Virginia
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Friendly service. Quiet hotel. Decorated nicely. Great for special occasions. The restaurant has a lunch buffet. The food is good. It is priced at $12. It costs extra to park but it is downtown so that is to be expected.

Was this review helpful? Yes
Tony G, Front Office Manager at Richmond Marriott, responded to this review

Thank you for sharing your feedback regarding your stay. We are glad you enjoyed our food and beverage outlets. We hope to see you back in Richmond soon! More 

Rock Hill, South Carolina
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is in DOWNTOWN Richmond, nice location. We had a family of six, so we had adjoining rooms. Our room had much more room than the other room. We were on the 3rd floor and had nice views of the city. Upon arrival we did notice that our bathroom had overflowed with bubbles, so not sure if it was from... More 

Was this review helpful? Yes
Curtice, Ohio
Level Contributor
298 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The property is in a prime location and across the street from the convention center. It's a short ride to area eateries and attractions. The rooms and lobby area are very clean and the staff obviously takes pride in their work. The hotel bar staff was friendly and quick even during busy periods. Richmond was a quieter town then I... More 

Was this review helpful? Yes
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing feedback regarding your experience. As we strive for an excellent experience each time our guests are home away from home, please know that we have shared this wonderful feedback with our staff! We want them to continue striving for nothing less than outstanding service. We hope to see you back in the future, until then thank... More 

Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed 3 weeks ago

Recently stayed at this Marriott property after having stayed here several years ago for my nephew's wedding. Convenient if you are attending a conference or in my case Redskins Training Camp. Unfortunately, the hotel was understaffed. My room rate included valet parking which I thought would be a step up compared to the adjacent parking garage I used during my... More 

Was this review helpful? Yes
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing your feedback regarding your experience. As we strive for an excellent stay for each of our guests, it looks as if we have fallen short in your expectations. I can certainly understand your frustrations regarding your experience with out Food and Beverage outlets, especially if we were unable to accomodate you at the time. We have... More 

Hotel Review Summarization

What travelers say

  • Sports bar(5)
  • Convention center(5)
  • Valet parking(3)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
View from room (11)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (3)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (2)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Hotel & grounds (17)
Viewed
Business center/function rooms (12)
Viewed
Room/suite (8)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Richmond hotels
0.1 mi away
Hilton Garden Inn Richmond Downtown
0.4 mi away
Crowne Plaza Richmond Downtown
0.5 mi away
Omni Richmond
Omni Richmond
#6 of 84 in Richmond
4.0 of 5 stars 1,160 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Holiday Inn Express Downtown Richmond
0.3 mi away
Commonwealth Park Suites Hotel
0.6 mi away
Residence Inn  Richmond Downtown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay