My family and I stayed at this hotel because of a family member graduating. The graduation was within walking distance of the hotel. We paid for valet services thinking that this would be an easy route for us to exit the hotel. There was a request for extra towels, however we never did receive them. We actually had to go... More

We had an event at the convention center, which is just across the street so very convenient. The hotel was quiet and I had a great night's sleep on the super comfortable bed. Water pressure was great (important to me), room was clean. Front desk was helpful upon check in. Really, no complaints. It's a great Marriott.

Much better service than the guys across the street. Good food and a Starbucks inside. Rooms were nice and beds comfortable. plush. clean and comfortable. no complaints. parking is $17 a night in the garage out back. may be tough to find during events. no free bfast included

A very pleasant experience from start to finish. We had an unexpected trip to Richmond this weekend for a Nascar race. We've never been to Richmond before. The front desk receptionist was pleasant and helpful. Dinner and the buffet breakfast were delicious. Our room was spotless. I've stayed in many hotels and this hotel was by far one of the... More

We stayed two nights and chose this hotel because it's attached to the convention center. If I wasn't on the 15th floor my stay might not have been so bad. Three of the four elevators worked so every time we left the room it was a long wait to make it up or down. To the hotels defense the hotel... More

20 years ago I used to work at this very hotel. I have always been partial to Marriotts because of the great experiences I had working with the company. So, when the opportunity arose to find a hotel to call home for the night, I chose this hotel. I couldn't believe how much things had changed. Everyone was courteous from... More

I stayed as part of a large volleyball tournament at the convention center. Checked in late Friday night and my room key did not work. Tech came up right away and fixed it, everyone very apologetic. Comfy beds, quiet rooms, even with a floor full of enthusiastic volleyball players. Shower didn't have much pressure but everything was very clean. Sports... More

My husband and I have stayed at this property on several occassions. We only stay here when the TSO is in concert at the Richmond Coliseum, usually in November or December. Our last stay here was November 30, 2011 when we once again saw TSO in concert. We choose to stay at this hotel because it's within walking distance to... More

I was here for one night for work and it was a very nice Marriott with the amenities and quality I would expect of the brand. The lobby and rooms were nice - modern, clean, well equipped. Every member of the staff I encountered went out of their way to be friendly and helpful. For example - the business center... More