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All 80 Richmond hotels

Richmond Marriott

3.5 of 5 Hotel   |   500 East Broad St, Richmond, VA 23219
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Ranked #22 of 80 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Deborah T
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334 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The restaurant had long wait times and poor service. Food quality was average. We were there for a wedding. There were other large groups there that weekend. It was obvious that they were understaffed.

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Williamsburg, Virginia
Top Contributor
59 reviews 59 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Richmond Marriott is a good, overall well-maintained, well-used hotel. Location near VCU medical center is good for anyone needing their care. The location is also good for viewing downtown sites such as the Capitol & Confederate White House. As a hotel, it is comfortable with a good workout room. It is paltry on amenities. One very small bar of... More

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Top Contributor
149 reviews 149 reviews
34 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was at the Richmond Marriott for a convention. I did not stay at the hotel. The convention went very smooth. The location was easy to get to and there was ample city parking garages. Every staff member I came in contact with was very professional and pleasant. The food for the banquet was delicious. Service was perfect. The banquet... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at this property three times now. Always a consistent positive experience. The downtown area is a bit (really) sleepy, but we were there passing through and not looking for anything more than a quiet room and convenient access to the freeway. The concierge room was a hit with the family and probably made Marriott fans for life.

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King George, Virginia
Top Contributor
63 reviews 63 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, very clean and centrally located. Restaurant is ok, nothing special. Room was spacious and very clean. Staff was very friendly and accommodating. One of the biggest down falls is parking, but that is down town Richmond. Great place to stay if you are staying in Richmond. There are more restaurants nearby to fit anybodies taste.

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New Jersey
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a 3 night conference at the Marriott. nice clean older Marriott attached to the Conv Center. Skip the valet parking, over priced , there is a self park garage that is attached to the hotel, easy to get into. Rooms were nice size, great flat screen. Request to be away from the elevators as they do "ding".... More

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Lexington, Kentucky
Top Contributor
69 reviews 69 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked for a weekend stay in June. We noticed that many Richmond hotels were full, but we were able to get a room at the Marriott. When we arrived, we noticed a sign welcoming the National Beta Club national convention. The place was mobbed with teens and preteens in a convention environment. Kids were running and screaming through the... More

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Cathy P, Front Office Manager at Richmond Marriott, responded to this review

Thank you for taking the time out to share your feedback regarding your most recent stay. I understand that it did not meet your expectations as well as ours. Not only do we accommodate large convention groups but our priority is to make everyone's experience memorable. Please let me know the next time you are in richmond. I would like... More

Pigeon Forge, Tennessee
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Attended a Motorcoach Conference at the Marriott and stayed in one of their King rooms for 4 nights and I was very pleased with my overall experience. We wore name badges for the duration of our stay and the staff made every effort to address us by our names and always with a smile. The lobby was beautiful and the... More

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1 review
4 of 5 stars Reviewed 2 weeks ago

I was recently at the downtown Marriott, the staff was friendly for the most part. Although it was busy, the front desk associates were unable to do anything without management approval. The hotel is huge which seemed to cause some problems. The lobby and hallways were extremely hot, I was personally sweating from the time I left my room. There... More

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Springfield, Virginia
Top Contributor
73 reviews 73 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped in for a night due to business meeting. Lobby is excellent. Greeted by several staff right away. Front desk staffer, Joe, is outstanding in customer service and communication skills. Concierge floor hospitality suite wasn't open on this Friday night yet I was offered either a complimentary breakfast or additional points, awesome. Room on the concierge level very nice, well... More

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Additional Information about Richmond Marriott

Address: 500 East Broad St, Richmond, VA 23219
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Richmond Marriott 3.5*
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Also Known As:
Richmond Marriott Hotel Richmond
Marriott Richmond

55 photos of this hotel

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Hotel & grounds (4)
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Other (15)

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Hotel & grounds (10)
Dining (1)
Room/suite (7)
Pool/beach area (1)
Other (7)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in Richmond #22 Family Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
In the heart of downtown, the newly renovated Richmond Marriott offers a blend of luxury and Southern charm. The well-appointed guest rooms and suites at this Richmond hotel offer great views of this city and we offer a complimentary shuttle to a number of diverse dining and entertainment venues. Other upscale amenities or conveniences include our Revive® luxury bedding, lobby Starbucks Coffee Shop and concierge desk. ... more   less 
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