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All 81 Richmond hotels

Richmond Marriott

3.5 of 5 Hotel   |   500 East Broad St, Richmond, VA 23219
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Richmond Marriott
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Ranked #21 of 81 hotels in Richmond
A recent review
5 of 5 stars reviewed 3 days ago
wakeandbake schuylkill haven
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299 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
schuylkill haven
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I booked this hotel back in December for a Christmas present for the parents.They've always wanted to tour Hollywood cemetery and several museums.I used my Marriott points for the two night stay with two rooms. I requested the concierge level.My request was granted.We stayed on the 18th floor room 1805 & 1807. Floor to ceiling glass and loads of space.The... More

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Frederick, MD
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

On checkin on Friday thru departure Sunday Brian's staff excelled. Particularly CATHY, NATE & CRYSTAL at the Front Desk. ARSONIA, CITRA and DANIEL were very attentive, and skilled in the dining room. Donnell kept the Buffet full with skill, speed and a Smile. I was Impressed! All are "Professionals"! Thank You.

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Cary, North Carolina
Top Contributor
123 reviews 123 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a far better than average Marriott. I have stayed here twice now once on a Nascar race weekend and most recently on business. The hotel has a great location in downtown close to some very nice restaurants. The hotel has a very popular bar scene but is on the pricey side. From the moment you stop at the... More

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Alexandria, Virginia
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

March 2014: Stayed at the Richmond Marriott in downtown Richmond for a night. Fine hotel, no problems, across the street from the convention center, self-parking attached to the hotel. Would stay there again. Staff was very friendly.

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Max Meadows, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

The Richmond Marriott is not a new hotel. That being said, they have made efforts in recent years to keep it fresh. I'd almost call it venerable considering how many years I've traveled to this property beginning in childhood, through high school and college, and now as a working professional. The rooms aren't large but they're comfortable and clean. The... More

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Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was here over a weekend for business, and from the very beginning, the customer service was outstanding! Everyone (minus one young "kid" who just lacked a little experience) was top notch and on their game. Since I am in customer service myself, I recognize and appreciate how difficult it can be to deliver great customer service sometimes. Very impressed... More

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Cathy P, Manager at Richmond Marriott, responded to this review

Lauren, thank you for taking the time to provide us feedback with your most recent say. I am o glad you enjoyed the service of our team. Our priority is the satisfaction of our guests through excellent service and I am glad the team made you feel welcomed. I also noted the late night noise problem you encountered. I can... More

Charlotte, North Carolina
Top Contributor
51 reviews 51 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Meets expectations of standard Marriott experience (good concierge lounge, central location, friendly staff, etc). The sports bar downstairs had better than average bar food and big TVs which was good because I was there during baseball playoffs! There are also a bunch of delicious, local restaurants within walking distance!

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Cathy P, Manager at Richmond Marriott, responded to this review

Thank you so much for taking the time to fill out a Tripadvisor. We are glad you enjoyed the amenities we offer and our restaurant menus! We are in the midst of vamping our restaurant menu so we look forward to hosting you again in the near future! More

Lutherville, Maryland
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for a Field Hockey event in the Convention Center - location could not have been better. Rooms were clean and comfy. Parking fee is a bit of an annoyance. The hotel restaurant had decent food but clearly was understaffed for the amount of people staying there that weekend. Hotel staff very helpful and friendly. Would stay... More

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Cathy P, Manager at Richmond Marriott, responded to this review

Thank you for taking the time out to fill out a Tripadvisor. We are glad you enjoyed the amenities we had to offer and the service our staff provided. I also did note your comments on the restaurant and have communicated to our Restaurant General Manager. We hope to see you next year where we could have a second opportunity... More

Bedford, Virginia, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Richmond Marriott has the best staff with southern hospitality. From the moment I stepped out of my car to helping me set up in the convention area, everyone was friendly and genuine. They really were there to help me. The room was clean and the bed was the most comfortable I have slept on in a hotel. The elevators... More

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Cathy P, Manager at Richmond Marriott, responded to this review

Thank you for taking the time to fill out a tripadvisor! We are so glad you enjoyed your stay and the staff service we have to offer. I see you have noted how comfortable the beds are in the hotel, we recently bought in all new beds last year and they have been a hit! We hope to see you... More

Kaysville, Utah
Top Contributor
186 reviews 186 reviews
35 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is older but nice. Typical for what you would expect from Marriott. Very friendly and courteous staff. Location is central to downtown. The Gym is nice and has plenty of machines. Has a pool but no hot tub. Fine place to stay if ever in Richmond.

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Cathy P, Manager at Richmond Marriott, responded to this review

Thank you for taking the time out to fill out a tripadvisor! We are glad you enjoyed the amenities we offer at our property. I see you noted the gym facilities which were recently rennovated to provide our guests an opportunity to get their regular work out routine in while at the hotel. We hope to see you again in... More

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Additional Information about Richmond Marriott

Also Known As:
Richmond Marriott Hotel Richmond
Richmond Marriott Hotel
Marriott Richmond
Address: 500 East Broad St, Richmond, VA 23219
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Richmond
#22 Family Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Richmond Marriott 3.5*
Official Description (provided by the hotel):
In the heart of downtown, the newly renovated Richmond Marriott offers a blend of luxury and Southern charm. The well-appointed guest rooms and suites at this Richmond hotel offer great views of this city and we offer a complimentary shuttle to a number of diverse dining and entertainment venues. Other upscale amenities or conveniences include our Revive® luxury bedding, lobby Starbucks Coffee Shop and concierge desk. ... more   less 
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