This hotel is in an excellent location central location to get to restaurants, venues and some of the museums (Center Stage, The National, etc.). It is a very quick cab ride down to Shockoe Bottom where many of the clubs are. The rate seemed reasonable and included two breakfasts. I've lived in Richmond for 13 years and my husband is... more

Although they were doing a lot of renovations during the week we were there.... it didn't bother me at all. I stayed on the 14th floor and had a nice view. The staff was helpful and friendly. The service in the hotel restaurant could have been better, but they were doing their best and may been understaffed the night dined... more

Stayed two nights July 31-August 2nd. Was in town for a wedding. Rate was $124 per night, plus tax. Checked in at 3pm Friday and first impression of the hotel was a disaster. They are renovating the porte cochere, so the main entrance is not available. Had to use side doors and walk around cranes blasting stucco. Upon check in... more

It's not that the Marriott isn't a decent hotel, because overall, it's slightly above average for a Marriott. However, the hotel is ridiculously overpriced. You'll also be charged for everything under the sun. Internet is hard wired and $12.95 per day. Are you kidding me? Valet parking is $17, and you'll use it because the neighborhood is shady at best.... more

The first time i tried on valet parking on this hotel and i lost my electronic stuff on my car. i can't believe they decline to make any payment for my lost. what a worse hotel ever. more

This is a very beautiful hotel. Overall I enjoyed my stay with the convenience of a Starbucks right in the lobby, for me you can't go wrong. As expected for a full-service hotel the prices were higher than the norm for room service and internet was $12.95 per day. The room was nice and comfortable. I had a great sleep... more

For starters the hotel is located in a "seedy" part of town, and unsafe to walk around at night. The price for a stay at this Marriott is definitely over priced, and service was terrible. It seemed as if there was a "major melt down" with the management. We attended a conference, and was surprised to find the restaurant was... more

Horrible location in the slummy downtown area. You are in danger if you go outside after dark.. High price parking at $18.00 per day and the valet staff expects a tip on top of the price. Restaurant overpriced with so-so quality food and service. Room service very poor-left breakfast order on door at 8:00 pm-at 6:30 next morning it was... more

Onthe morning of March 24, 2009 I contacted the reservations department of Marriott to get reservations for May 29, 2009 at the group rate for the upcoming State Republican Convention. They advised that the $129.00 block of rooms were filled but they would reduce the normal priced room from $259.95 down to the group rate. When I had not received... more