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Hyatt Place Richmond / Arboretum

3.0 of 5 201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
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Certificate of Excellence 2014
Hyatt Place Richmond / Arboretum
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Hyatt Place Richmond / Arboretum
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112 reviews from our community

Traveler rating
    45
    38
    18
    8
    3
See reviews for
40
26
8
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore, MD
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed here 3 times in the past year while visiting family. Here's why we keep coming back, and why we recommended it to family members: Pros: Large room size and room divider between living & sleeping areas allow us to put our toddler to bed early and hang out (quietly) on the other side of the divider. Large... More 

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2014

It's a great hotel in a great location! The rooms are very clean & the staff were friendly. It's a great hotel to stay more than just 1 day. I always love staying here :-) I would recommend anybody to stay here! :-)

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Boston, MA
Top Contributor
75 reviews 75 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 23, 2014

As a last minute choice, the hotel was part of a package which included air fare. The staff was friendly and was quick to share with us decent eateries in the area. The pool area is small, sparsely stocked with essentials, but clean. In September, most people are not thinking of summer, swimming and pools but it was hot the... More 

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Pittsburgh, Pennsylvania
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 9, 2014

I had a business meeting in Richmond and my company booked me to stay in this hotel for two nights. Overall, there is nothing really special about this hotel. The lobby is warm and inviting, the staff is friendly, and the rooms are comfortable. The rooms, though, do seem a little dated. Specifically, they are recently renovated, but it seems... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2014

The first one I stayed at and I love it! It is very good! Comfortable, spacious rooms, nice beds, great staff and atmosphere. These guys are certainly changing the face of hotel stays, especially for business travelers. I am glad to have found them and will continue to use them when I'm away from home!

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed September 13, 2014

I gave this a 2 because the rooms are nice and clean. The staff here is horrendous. We checked in around 8 in the evening went downstairs for dinner and drinks and the two women working the bar/restaurant area had the worst attitude and customer service skills I have ever experienced. I cannot believe the management here would hire these... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014 via mobile

The suite was great, more than expected. Everything was keep very clean. Room was very well stocked with personal essentials. The staff was very friendly and helpful. Breakfast was very tasty and kept warm. All in all a great stay. I would gladly recommend this hotel to family and friends.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is our second visit to the Hyatt Arboretum. We are a traveling team and we have stayed at the Arboretum last year for the same event. The Hyatt Arboretum is close to several shopping centers and major roads. Breakfast is very good and our swimmers always enjoyed a great menu before the morning competitions. Rooms were clean and comfortable.... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

First off, The front desk team were one of the nicest I've ever had to deal with. On top of the generous and kind service the Hyatt team provided to us,they have a huge! Breakfast buffet with everything you can imagine. Both my wife and I were shock on how Many selections between cold and hot foods there were. Best... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 23, 2014

We have stayed here multiple times. Really nice hotel. Spacious rooms. Clean. Comfortable beds. Close to everything. Up to date. Decent breakfast. Friendly staff. Has everything we need. Will definitely stay here again.

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Additional Information about Hyatt Place Richmond / Arboretum

Address: 201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Richmond / Arboretum 3*
Number of rooms: 128
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Also Known As:
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hotel Style:
#22 Family Hotel in Richmond

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