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Hyatt Place Richmond / Arboretum

#28 of 82 Hotels in Richmond
Certificate of Excellence
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201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
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Hyatt Place Richmond / Arboretum
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Hyatt Place Richmond / Arboretum
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114 reviews from our community

Traveler rating
    46
    39
    18
    8
    3
See reviews for
42
26
8
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Rochester, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

I stayed here for the first time with my daughter and her dog for one night. A spacious room for 2 with a large dog. There was a quasi-separation between the bedroom and the main room, which also had a nice-sized couch. The beds were extremely comfortable. The breakfast was excellent and the staff was very friendly. Highly recommend this... More 

Was this review helpful? Yes 1
Pensacola, Florida
Top Contributor
50 reviews 50 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 3, 2015

Hotel is relatively new with up to date rooms and facilities. Gym was OK with 1 each treadmill elliptical machine and bike, No weight machines. Breakfast was perfectly serviceable but nothing fancy. Quiet location was right near where our activities were happening.

Was this review helpful? Yes 3
Baltimore, MD
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 30, 2014

We have stayed here 3 times in the past year while visiting family. Here's why we keep coming back, and why we recommended it to family members: Pros: Large room size and room divider between living & sleeping areas allow us to put our toddler to bed early and hang out (quietly) on the other side of the divider. Large... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 26, 2014

It's a great hotel in a great location! The rooms are very clean & the staff were friendly. It's a great hotel to stay more than just 1 day. I always love staying here :-) I would recommend anybody to stay here! :-)

Was this review helpful? Yes 1
Boston, MA
Top Contributor
97 reviews 97 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 23, 2014

As a last minute choice, the hotel was part of a package which included air fare. The staff was friendly and was quick to share with us decent eateries in the area. The pool area is small, sparsely stocked with essentials, but clean. In September, most people are not thinking of summer, swimming and pools but it was hot the... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 9, 2014

I had a business meeting in Richmond and my company booked me to stay in this hotel for two nights. Overall, there is nothing really special about this hotel. The lobby is warm and inviting, the staff is friendly, and the rooms are comfortable. The rooms, though, do seem a little dated. Specifically, they are recently renovated, but it seems... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2014

The first one I stayed at and I love it! It is very good! Comfortable, spacious rooms, nice beds, great staff and atmosphere. These guys are certainly changing the face of hotel stays, especially for business travelers. I am glad to have found them and will continue to use them when I'm away from home!

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed September 13, 2014

I gave this a 2 because the rooms are nice and clean. The staff here is horrendous. We checked in around 8 in the evening went downstairs for dinner and drinks and the two women working the bar/restaurant area had the worst attitude and customer service skills I have ever experienced. I cannot believe the management here would hire these... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2014

The suite was great, more than expected. Everything was keep very clean. Room was very well stocked with personal essentials. The staff was very friendly and helpful. Breakfast was very tasty and kept warm. All in all a great stay. I would gladly recommend this hotel to family and friends.

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is our second visit to the Hyatt Arboretum. We are a traveling team and we have stayed at the Arboretum last year for the same event. The Hyatt Arboretum is close to several shopping centers and major roads. Breakfast is very good and our swimmers always enjoyed a great menu before the morning competitions. Rooms were clean and comfortable.... More 

Was this review helpful? Yes 2
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