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All 82 Richmond hotels

Hyatt Place Richmond / Arboretum

3.0 of 5 Hotel   |   201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
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76%
Ranked #25 of 82 Hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
m_tmartin2924
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107 reviews from our community

Traveler rating
    44
    35
    17
    8
    3
See reviews for
38
26
7
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I gave this a 2 because the rooms are nice and clean. The staff here is horrendous. We checked in around 8 in the evening went downstairs for dinner and drinks and the two women working the bar/restaurant area had the worst attitude and customer service skills I have ever experienced. I cannot believe the management here would hire these... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

The suite was great, more than expected. Everything was keep very clean. Room was very well stocked with personal essentials. The staff was very friendly and helpful. Breakfast was very tasty and kept warm. All in all a great stay. I would gladly recommend this hotel to family and friends.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our second visit to the Hyatt Arboretum. We are a traveling team and we have stayed at the Arboretum last year for the same event. The Hyatt Arboretum is close to several shopping centers and major roads. Breakfast is very good and our swimmers always enjoyed a great menu before the morning competitions. Rooms were clean and comfortable.... More

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

First off, The front desk team were one of the nicest I've ever had to deal with. On top of the generous and kind service the Hyatt team provided to us,they have a huge! Breakfast buffet with everything you can imagine. Both my wife and I were shock on how Many selections between cold and hot foods there were. Best... More

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Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here multiple times. Really nice hotel. Spacious rooms. Clean. Comfortable beds. Close to everything. Up to date. Decent breakfast. Friendly staff. Has everything we need. Will definitely stay here again.

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Northern VA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

I stayed there for only one night, but was very happy. The staff was quite friendly and everything was convenient. The rooms are large, with a sectional couch, 42" TV which can also be seen from the bed which is separated from the living room area by a divider. The bathroom is small, but has the toilet and shower separate... More

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Phoenix, Arizona
Top Contributor
247 reviews 247 reviews
29 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed August 10, 2014

This hotel was completely full for the Eastern Zone Swim Meet. There were families, children, and just regular guests coming and going from morning till night and the hotel was a gem and handled everyone without a hitch. The front desk people were fabulous, the rooms were spacious, clean, up to date with sofas and desks, mini refrigerators etc. The... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2014

Great Hotel. Really friendly staff!! Allowed to bring pets which was why we chose this hotel. The rooms were big and comfortable. The only thing I would add is a microwave in rooms. Breakfast was much better than other hotels. We will be back.

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Senior Contributor
40 reviews 40 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 18, 2014

The rooms were what one usually see at a Hyatt Place - spacious with a nice 42" flat screen TV and comfortable beds including the sofa bed. Nice little kitchen area with mini-fridge but surprised to not find a microwave. The service was disappointing from what appeared to be an overworked staff due to rooms being filled with some sporting... More

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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 12, 2014

I booked this hotel for myself and several family members as we were in town for my nephew's graduation. Upon entering the hotel, the first thing I noticed was that it smelled really good inside. I just couldn't help but notice that during my entire stay! I stayed in a room with my husband and 5 year old son. We... More

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Additional Information about Hyatt Place Richmond / Arboretum

Address: 201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Richmond / Arboretum 3*
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Also Known As:
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt

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