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All 82 Richmond hotels

Hyatt Place Richmond / Arboretum

3.0 of 5 Hotel   |   201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
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Hyatt Place Richmond / Arboretum
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Ranked #27 of 82 Hotels in Richmond
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
John M Pittsburgh, Pennsylvania
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109 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, Pennsylvania
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a business meeting in Richmond and my company booked me to stay in this hotel for two nights. Overall, there is nothing really special about this hotel. The lobby is warm and inviting, the staff is friendly, and the rooms are comfortable. The rooms, though, do seem a little dated. Specifically, they are recently renovated, but it seems... More

Was this review helpful? Yes 1
Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The first one I stayed at and I love it! It is very good! Comfortable, spacious rooms, nice beds, great staff and atmosphere. These guys are certainly changing the face of hotel stays, especially for business travelers. I am glad to have found them and will continue to use them when I'm away from home!

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 13, 2014

I gave this a 2 because the rooms are nice and clean. The staff here is horrendous. We checked in around 8 in the evening went downstairs for dinner and drinks and the two women working the bar/restaurant area had the worst attitude and customer service skills I have ever experienced. I cannot believe the management here would hire these... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014 via mobile

The suite was great, more than expected. Everything was keep very clean. Room was very well stocked with personal essentials. The staff was very friendly and helpful. Breakfast was very tasty and kept warm. All in all a great stay. I would gladly recommend this hotel to family and friends.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is our second visit to the Hyatt Arboretum. We are a traveling team and we have stayed at the Arboretum last year for the same event. The Hyatt Arboretum is close to several shopping centers and major roads. Breakfast is very good and our swimmers always enjoyed a great menu before the morning competitions. Rooms were clean and comfortable.... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

First off, The front desk team were one of the nicest I've ever had to deal with. On top of the generous and kind service the Hyatt team provided to us,they have a huge! Breakfast buffet with everything you can imagine. Both my wife and I were shock on how Many selections between cold and hot foods there were. Best... More

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Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 23, 2014

We have stayed here multiple times. Really nice hotel. Spacious rooms. Clean. Comfortable beds. Close to everything. Up to date. Decent breakfast. Friendly staff. Has everything we need. Will definitely stay here again.

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Northern VA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

I stayed there for only one night, but was very happy. The staff was quite friendly and everything was convenient. The rooms are large, with a sectional couch, 42" TV which can also be seen from the bed which is separated from the living room area by a divider. The bathroom is small, but has the toilet and shower separate... More

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Phoenix, Arizona
Top Contributor
286 reviews 286 reviews
30 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed August 10, 2014

This hotel was completely full for the Eastern Zone Swim Meet. There were families, children, and just regular guests coming and going from morning till night and the hotel was a gem and handled everyone without a hitch. The front desk people were fabulous, the rooms were spacious, clean, up to date with sofas and desks, mini refrigerators etc. The... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2014

Great Hotel. Really friendly staff!! Allowed to bring pets which was why we chose this hotel. The rooms were big and comfortable. The only thing I would add is a microwave in rooms. Breakfast was much better than other hotels. We will be back.

Was this review helpful? Yes 1
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Additional Information about Hyatt Place Richmond / Arboretum

Address: 201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Richmond / Arboretum 3*
Number of rooms: 128
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Also Known As:
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt

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