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All 82 Richmond hotels

Hyatt Place Richmond / Arboretum

3.0 of 5 Hotel   |   201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
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76%
Ranked #25 of 82 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Trish475 Philadelphia, Pennsylvania
  • Overview
  • Reviews (103)
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103 people have reviewed this hotel

Traveler rating
    42
    34
    17
    7
    3
See reviews for
38
25
7
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed here multiple times. Really nice hotel. Spacious rooms. Clean. Comfortable beds. Close to everything. Up to date. Decent breakfast. Friendly staff. Has everything we need. Will definitely stay here again.

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Northern VA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed there for only one night, but was very happy. The staff was quite friendly and everything was convenient. The rooms are large, with a sectional couch, 42" TV which can also be seen from the bed which is separated from the living room area by a divider. The bathroom is small, but has the toilet and shower separate... More

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Phoenix, Arizona
Top Contributor
239 reviews 239 reviews
28 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was completely full for the Eastern Zone Swim Meet. There were families, children, and just regular guests coming and going from morning till night and the hotel was a gem and handled everyone without a hitch. The front desk people were fabulous, the rooms were spacious, clean, up to date with sofas and desks, mini refrigerators etc. The... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Hotel. Really friendly staff!! Allowed to bring pets which was why we chose this hotel. The rooms were big and comfortable. The only thing I would add is a microwave in rooms. Breakfast was much better than other hotels. We will be back.

Was this review helpful? Yes 1
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 18, 2014

The rooms were what one usually see at a Hyatt Place - spacious with a nice 42" flat screen TV and comfortable beds including the sofa bed. Nice little kitchen area with mini-fridge but surprised to not find a microwave. The service was disappointing from what appeared to be an overworked staff due to rooms being filled with some sporting... More

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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 12, 2014

I booked this hotel for myself and several family members as we were in town for my nephew's graduation. Upon entering the hotel, the first thing I noticed was that it smelled really good inside. I just couldn't help but notice that during my entire stay! I stayed in a room with my husband and 5 year old son. We... More

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Baltimore, Maryland
Top Contributor
55 reviews 55 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

We stayed at this hotel (3 nights) for a swim meet at Collegiate School. The staff was fantastic and accommodating. They opened breakfast early for us which was great. The hotel is about three miles from the Chesterfield Mall but very convenient via highway to the pool so a good location for us. It is a Hyatt Place, so not... More

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Omaha, Nebraska
Top Contributor
63 reviews 63 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 19, 2014

The rooms are very nice, and the staff is fun. They have a decent bar downstairs if you want a short list of cocktails, beer, or wine. The limited menu is nice. The exercise room as 2 treadmills, an elliptical trainer, and a bike. But there are 3 problems: 1) The breakfast is free but not very good, 2) they... More

Was this review helpful? Yes 1
Millville, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 15, 2014

My girlfriend and I stayed here for 3 days as we came down to tour Richmond, va. Its actually off of the highway and if you want to drive into downtown Richmond you had to pay multiple tolls. The room we stayed in wasn't bad, fairly decent size. It had a newer flat screen tv with multiple hookups. The couch... More

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Kitty Hawk, North Carolina, United States
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 7, 2014

We are members of the "Hyatt Family" but you would not know it from our stay. WE were given a room with a broken bed (we were moved the next day after we notified them). Note: the hotel was not full, so why were they even using this room? The breakfast is HORRIBLE. My "skillet sandwich" would break a tooth,... More

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Additional Information about Hyatt Place Richmond / Arboretum

Address: 201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Richmond / Arboretum 3*
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Also Known As:
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#18 Family Hotel in Richmond
Hotel Class
Number of rooms
128

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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