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Courtyard by Marriott Richmond Northwest

3.0 of 5
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3950 Westerre Pkwy, Richmond, VA 23233
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1 room 1 guest
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Courtyard by Marriott Richmond Northwest
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91 Reviews from our TripAdvisor Community

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Traveler rating
  • 31
  • 36
  • 13
  • 6
  • 5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Mumbai (Bombay), India
Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel in richmond comfortable beds rooms and nice breakfast but did lack options in buffet breakfast. Staff was friendly , cute swimming pool , conveniently located and easy to get too , rooms did not have much of a view so that was a down-part other than that pretty good.

Thank mk5705
Culpeper, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 12, 2015

We stayed at the Courtyard Marriott (3950 Westerre Pkwy, Richmond) October 9-11, 2015. First off I want to say whoever checked us in was WONDERFUL (kind, helpful, all-around great at her job). My 16-yr-old daughter even noticed it and commented how nice she was. Now on to our awful experience. Saturday we left at 7:00 am and were gone until... More 

1 Thank AlisaD5
ernie3950, General Manager at Courtyard by Marriott Richmond Northwest, responded to this review

Dear Ms. Decatur, Thank you for taking my call earlier today. As I stated on the phone, I am truly sorry for the experience you had during your stay at my hotel. I have shared your comments with my entire team to prevent the issue from happening in the future. Please enjoy the extra points and stop by to say... More 

Smyrna, Georgia
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 28, 2015

room was clean as was the room overall. Good location to meetings and friendly service. If you are a SunTrust employee you get a free breakfast. Nice bar area to watch the game and exceptional service. Four stories in the hotel with clean hallway and public areas.

Thank Blues2cup
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 23, 2015

Clean updated rooms Nice room with balcony that overlooked the courtyard. Brian was extremely knowledgeable and friendly. We stopped downstairs for a quick bite to eat and a drink. Menu is compact, enough choices for a quick bite Staff was friendly Would gladly return

1 Thank Donna M
Woodstock, Virginia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 23, 2015

When we first entered our room it was very cramped and small. We were 3 adults in a room with a king size bed and a pull out sofa. The sofa was tiny like the size of a love seat. There was no room to move around especially when the sofa bed was opened. There was no where to sit... More 

Thank Jacqueline M
Beverly B, Manager at Courtyard by Marriott Richmond Northwest, responded to this review

Dear Jacqueline M. I've read your review. We understand your frustrations about your stay with us.Our team is apologizing for not rendering the service you should have gotten. Please contact me to further discuss this matter. We appreciate your business. Sincerely, Beverly Bobbitt beverly.bobbitt@marriott.com More 

Atlanta, Georgia
Level Contributor
195 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 23, 2015

For a frequent traveler, it is really nice to be able to stay at a certain Brand of hotel and know what to expect. The bistro area is very pleasant, and after a busy day, and as a single female travelling, it is nice not to have to go to a restaurant. Not a large choice, but definitely adequate. The... More 

Thank Anne A
Level Contributor
51 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 10, 2015

First hotel we have stayed and slept in where it was full, but the night was quiet. No one partying till the wee hours of the morning. Bed was comfortable, pillows were great. Room was clean and front desk staff friendly and welcoming. Truly was a great stay.

1 Thank brdnut
Marlton, New Jersey
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 3, 2015

Overall this is been a pretty good stay. The room is clean, the gym is decent, and the market has a lot of options. The rooms off for small refrigerators which is a nice feature. The staff is friendly and I would definitely stay here again when in town.

Thank Fynride1
Rocky Mount, North Carolina
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

Excellent stay. Comfortable and cozy room. Great location. Driving distance of restaurants and shopping centers. Second time staying here and I would definitely stay here again. About a 20 min drive from Kings Dominion.

Thank Angela P
Virginia Beach, VA
Level Contributor
183 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed January 26, 2015

Spent a Friday night here just recently. What we liked: 1) Clean room 2) Starbucks in lobby 3) Friendly front desk staff 4) Window that opens slightly for fresh air 5) Plenty of bed pillows and not all the same thickness 6) Nice area of town; felt comfortable going to my car at night 7) Near restaurants and other venues... More 

1 Thank Ginny000
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Room/suite (7)
Bathroom (5)
Hotel & grounds (1)
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Room/suite (4)
Pool/beach area (1)
Hotel & grounds (2)
Business center/function rooms (1)
Bathroom (1)
Other (9)
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