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Courtyard by Marriott Richmond Northwest

3.0 of 5 3950 Westerre Pkwy, Richmond, VA 23233
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Courtyard by Marriott Richmond Northwest
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Courtyard by Marriott Richmond Northwest
Courtyard by Marriott Richmond Northwest
Courtyard by Marriott Richmond Northwest
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80 reviews from our community

Traveler rating
    27
    31
    13
    5
    4
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26
13
5
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bethesda, Maryland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a one-night stay for a soccer tournament. The staff was friendly, efficient and accommodating; the room was spacious and very clean, with a nice array of amenities. We had one small issue requiring maintainence which was taken care of quickly and professionally. I didn't use the pool, workout room or stay for the breakfast - otherwise I may... More 

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Pennsylvania
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Decided that it was less hectic to stay outside of Richmond....and plus...some of hotels in town charge up to $22 a day to park in their garage. Courtyard by Marriott North west....was a great choice. Close to all major roads....with access to plenty of places to eat and shop. The hotel was clean....quiet....and staff were friendly. I booked on Priceline... More 

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Arlington, Virginia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff at this hotel was friendly and very good. Unfortunately everything else I wasn't a fan of. The bed was probably the most uncomfortable thing I've ever laid on with the intention of sleeping. The pillows were nonexistent and I would have needed 10 of them to actually form the thickness of 1 actual pillow. The shower had no... More 

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Beverly B, Manager at Courtyard by Marriott Richmond Northwest, responded to this review

Dear JL, I have read your review and do apologize for the uncomfortable stay you experienced with us. We are checking the issues you discussed and would like to have you with us again. We really appreciate your business. Please contact me at 804-346-5427 to discuss this revieiw further. Sincerely, Beverly More 

Gainesville, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 2, 2014

This hotel was an average Courtyard Marriott hotel. They did not have a spa that was operational. The food was decent and the service was all right. The room was nice and it was clean. I liked the gym that they had. There was an indoor pool, but it was a little too cold to swim in for me. The... More 

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ernie3950, General Manager at Courtyard by Marriott Richmond Northwest, responded to this review

Good Morning Barry, Thank you for your comments regarding your recenet stay at our hotel. We always strive to exceed our guests expectations, and hope that we can be of service to you on your next trip to Richmond. By the way I have asked our chief engineer to raise the pool temp. by a few degrees as we have... More 

Roanoke, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2014

My family and I stayed for two nights. The Front desk was very kind and accomodating. We did have a leak in our room, which I never felt was resolved, but aside from this issue, the room was clean and the hotel was very nice, and the staff was friendly. There was a gentleman at the desk my second night... More 

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ernie3950, General Manager at Courtyard by Marriott Richmond Northwest, responded to this review

Thank you for your kind comments regarding your recent stay at our hotel. We always try to provide friendly professional service to our guests. We have shared your comments with our team, and are looking forward to the next time you visit our hotel. Feel free to contact the hotel if you need help with reservations. More 

Ocean City, Maryland
Top Contributor
72 reviews 72 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 7, 2014

Stayed for a weekend while going to Kings Dominion (which is just about 30 minutes away). Really have nothing bad to say about the place. Friendly staff, clean rooms, and reasonable room rates. We did feel that the Bistro on site was a bit pricey and not very good for breakfast, but nothing out of the ordinary. The good news... More 

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ernie3950, General Manager at Courtyard by Marriott Richmond Northwest, responded to this review

Bryan, Thank you for choosing the Richmond Northwest Courtyard for your stay in October. I am glad that you were pleased with our hotel, I would like to let you know that we do have rates that include breakfast for two, that may help when planning a return trip. We all look forward to the next time we can be... More 

Tunbridge Wells
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 28, 2014

We only stayed for one night and have no complaints whatsoever. Check-in was fast and efficient and the room was a really pleasant surprise, being absolutely enormous. We loved the space and the (unusual for a chain hotel) colour scheme of oranges and other warm colours. Wifi worked a treat, bathroom was everything one wanted and needed and I wish... More 

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Beverly B, Manager at Courtyard by Marriott Richmond Northwest, responded to this review

I read your comments about your stay at our hotel. We are genuinely pleased that we were able to please you and your family while visiting the States. Please come stay with us when you visit again. More 

Boyds, Maryland
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 23, 2014

If you are considering staying here DON"T! I have never in my life been treated like I was by Kevin at the front desk(he would not tell me his last name). After a long day at work and a 3 hour car ride we arrived only to find that the hotel was over booked and they gave away our room.... More 

Was this review helpful? Yes 3
Beverly B, Manager at Courtyard by Marriott Richmond Northwest, responded to this review

Thank you for your comments regarding your recent visit to our hotel. We are truely sorry that you had a bad experience with one of our associates. We always strive to not only deliver clean comfortable rooms, but also world class service to all of our guests. We have shared your comments with our team as a learning opportunity and... More 

Greenwich, Connecticut
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 10, 2014

Stayed here for 3 nights during a recent business trip. Hotel is updated and well maintained. Room was great - desk, TV, WiFi, A/C all worked or functioned well. Bed was comfortable and shower had good water pressure. Only issue was hot water - if you didn't shower / shave by 7 am it seemed to run out. Reported it... More 

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Blacksburg, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

We enjoyed our stay here very much. It was only for a night, but the night was very pleasant and peaceful. We stayed on the first floor and our room was settled right by the courtyard - all we had to do was open our sliding glass door and step outside. We spent a lot of the time outside in... More 

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Additional Information about Courtyard by Marriott Richmond Northwest

Address: 3950 Westerre Pkwy, Richmond, VA 23233
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Richmond Northwest 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard Richmond Northwest
Richmond Courtyard
Richmond Marriott

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