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Courtyard by Marriott Richmond Northwest

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3950 Westerre Pkwy, Richmond, VA 23233
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Courtyard by Marriott Richmond Northwest
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87 Reviews from our TripAdvisor Community

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Traveler rating
    30
    34
    13
    6
    4
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30
14
5
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woodstock, Virginia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

When we first entered our room it was very cramped and small. We were 3 adults in a room with a king size bed and a pull out sofa. The sofa was tiny like the size of a love seat. There was no room to move around especially when the sofa bed was opened. There was no where to sit... More 

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Beverly B, Manager at Courtyard by Marriott Richmond Northwest, responded to this review

Dear Jacqueline M. I've read your review. We understand your frustrations about your stay with us.Our team is apologizing for not rendering the service you should have gotten. Please contact me to further discuss this matter. We appreciate your business. Sincerely, Beverly Bobbitt beverly.bobbitt@marriott.com More 

Atlanta, Georgia
Level Contributor
158 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 23, 2015

For a frequent traveler, it is really nice to be able to stay at a certain Brand of hotel and know what to expect. The bistro area is very pleasant, and after a busy day, and as a single female travelling, it is nice not to have to go to a restaurant. Not a large choice, but definitely adequate. The... More 

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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 10, 2015

First hotel we have stayed and slept in where it was full, but the night was quiet. No one partying till the wee hours of the morning. Bed was comfortable, pillows were great. Room was clean and front desk staff friendly and welcoming. Truly was a great stay.

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Marlton, New Jersey
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 3, 2015

Overall this is been a pretty good stay. The room is clean, the gym is decent, and the market has a lot of options. The rooms off for small refrigerators which is a nice feature. The staff is friendly and I would definitely stay here again when in town.

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Rocky Mount, North Carolina
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

Excellent stay. Comfortable and cozy room. Great location. Driving distance of restaurants and shopping centers. Second time staying here and I would definitely stay here again. About a 20 min drive from Kings Dominion.

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Virginia Beach, VA
Level Contributor
158 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed January 26, 2015

Spent a Friday night here just recently. What we liked: 1) Clean room 2) Starbucks in lobby 3) Friendly front desk staff 4) Window that opens slightly for fresh air 5) Plenty of bed pillows and not all the same thickness 6) Nice area of town; felt comfortable going to my car at night 7) Near restaurants and other venues... More 

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Montreal, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 31, 2014

We were driving down to Florida and stopped here the first night. Great price, lovely place, very clean, nice staff. We had room 401 I believe and it was very spacious and clean. Beds weren't the best but it was nice after a long day. In the morning we got breakfast down at the café place, not the best food,... More 

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Bethesda, Maryland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 9, 2014

We had a one-night stay for a soccer tournament. The staff was friendly, efficient and accommodating; the room was spacious and very clean, with a nice array of amenities. We had one small issue requiring maintainence which was taken care of quickly and professionally. I didn't use the pool, workout room or stay for the breakfast - otherwise I may... More 

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Pennsylvania
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 30, 2014

Decided that it was less hectic to stay outside of Richmond....and plus...some of hotels in town charge up to $22 a day to park in their garage. Courtyard by Marriott North west....was a great choice. Close to all major roads....with access to plenty of places to eat and shop. The hotel was clean....quiet....and staff were friendly. I booked on Priceline... More 

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Arlington, Virginia
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 21, 2014

The staff at this hotel was friendly and very good. Unfortunately everything else I wasn't a fan of. The bed was probably the most uncomfortable thing I've ever laid on with the intention of sleeping. The pillows were nonexistent and I would have needed 10 of them to actually form the thickness of 1 actual pillow. The shower had no... More 

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Beverly B, Manager at Courtyard by Marriott Richmond Northwest, responded to this review

Dear JL, I have read your review and do apologize for the uncomfortable stay you experienced with us. We are checking the issues you discussed and would like to have you with us again. We really appreciate your business. Please contact me at 804-346-5427 to discuss this revieiw further. Sincerely, Beverly More 

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