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All 82 Richmond hotels

Courtyard by Marriott Richmond Northwest

3.0 of 5 Hotel   |   3950 Westerre Pkwy, Richmond, VA 23233
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Ranked #35 of 82 Hotels in Richmond
A recent review
5 of 5 stars reviewed 3 weeks ago
Barbara M Tunbridge Wells
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75 reviews from our community

Traveler rating
    26
    29
    11
    5
    4
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24
13
5
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Tunbridge Wells
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only stayed for one night and have no complaints whatsoever. Check-in was fast and efficient and the room was a really pleasant surprise, being absolutely enormous. We loved the space and the (unusual for a chain hotel) colour scheme of oranges and other warm colours. Wifi worked a treat, bathroom was everything one wanted and needed and I wish... More

Was this review helpful? Yes
Beverly B, Manager at Courtyard by Marriott Richmond Northwest, responded to this review

I read your comments about your stay at our hotel. We are genuinely pleased that we were able to please you and your family while visiting the States. Please come stay with us when you visit again. More

Boyds, Maryland
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If you are considering staying here DON"T! I have never in my life been treated like I was by Kevin at the front desk(he would not tell me his last name). After a long day at work and a 3 hour car ride we arrived only to find that the hotel was over booked and they gave away our room.... More

Was this review helpful? Yes 1
Beverly B, Manager at Courtyard by Marriott Richmond Northwest, responded to this review

Thank you for your comments regarding your recent visit to our hotel. We are truely sorry that you had a bad experience with one of our associates. We always strive to not only deliver clean comfortable rooms, but also world class service to all of our guests. We have shared your comments with our team as a learning opportunity and... More

Greenwich, Connecticut
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 10, 2014

Stayed here for 3 nights during a recent business trip. Hotel is updated and well maintained. Room was great - desk, TV, WiFi, A/C all worked or functioned well. Bed was comfortable and shower had good water pressure. Only issue was hot water - if you didn't shower / shave by 7 am it seemed to run out. Reported it... More

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Blacksburg, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

We enjoyed our stay here very much. It was only for a night, but the night was very pleasant and peaceful. We stayed on the first floor and our room was settled right by the courtyard - all we had to do was open our sliding glass door and step outside. We spent a lot of the time outside in... More

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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 3, 2014

Utilize this hotel when working in the Richmond area. I stay in a lot of Marriott properties across the country and this choice proved to be more than accommodating. Located conveniently off a major thoroughfare, this hotel is private, quiet and enables the guest to relax after a hard day. The front desk staff was willing and able to expeditiously... More

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Palmyra, Virginia, United States
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2014

Had a nice stay, loved the courtyard, fenced in space for the kids to run while the parents relaxed on the patio, kids enjoyed the indoor pool, rooms were nice and big and we had a very comfortable stay, close and convenient to everything the the short pump area

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Buffalo Junction, VA
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 30, 2014

This hotel was EXCELLENT The staff at this hotel could not have been better. Everyone who worked there spoke to you. They were kind and also very helpful. From the time you stepped in the door, it had a very clean and pleasant smell,, everything part of the hotel was spotless. The the bed was comfortable and the room was... More

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jmargaux
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 13, 2014

I have to admit I that I am a fan of Marriott Courtyard hotels. I like the modern lobbies, the cafés and find the beds comfortable resulting in a great night's sleep. We ended up here after our first hotel that I had booked at just didn't work out. Jennifer at the front desk was so helpful and I am... More

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Roanoke, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2014

We stay at Marriotts all of the time and they are all good. This one however, is EXCELLENT!! I honestly can't say enough about this hotel. Part of the hotel experience is amenities. What sets this Marriott apart from all of the others we have stayed at is the personnel. OMG, they are awesome!! Jerome made us feel so welcome.... More

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New Jersey
Top Contributor
59 reviews 59 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed February 15, 2014

This is a typical Courtyard, with trendy and comfortable features in and around the lobby - and is typical of Courtyards in that you can expect a lousy night's sleep unless you are a heavy sleeper. LIke every Courtyard in which I've stayed, it has those individual air conditioning wall units - you know the type: too loud and the... More

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Ernie L, General Manager at Courtyard by Marriott Richmond Northwest, responded to this review

Thank you for your comments from your recent stay at out hotel. I truly apologize for the noise you experienced with your heating unit and then refrigerator. I would welcome a call 804-346-5427 to identify the room so that we can look into repairs. I have had our engineer check the hallway heat unit and it is functioning properly at... More

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Additional Information about Courtyard by Marriott Richmond Northwest

Address: 3950 Westerre Pkwy, Richmond, VA 23233
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Richmond Northwest 3*
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Also Known As:
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard Richmond Northwest
Richmond Courtyard
Richmond Marriott

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