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All 81 Richmond hotels

Courtyard by Marriott Richmond Northwest

3.0 of 5 Hotel   |   3950 Westerre Pkwy, Richmond, VA 23233
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74%
Ranked #35 of 81 hotels in Richmond
A recent review
4 of 5 stars Reviewed June 3, 2014
Dave M Charlotte, North Carolina
  • Reviews (71)
  • Photos (40)
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71 people have reviewed this hotel

Traveler rating
    24
    28
    11
    5
    3
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21
13
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23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 3, 2014

Utilize this hotel when working in the Richmond area. I stay in a lot of Marriott properties across the country and this choice proved to be more than accommodating. Located conveniently off a major thoroughfare, this hotel is private, quiet and enables the guest to relax after a hard day. The front desk staff was willing and able to expeditiously... More

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Palmyra, Virginia, United States
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2014

Had a nice stay, loved the courtyard, fenced in space for the kids to run while the parents relaxed on the patio, kids enjoyed the indoor pool, rooms were nice and big and we had a very comfortable stay, close and convenient to everything the the short pump area

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Buffalo Junction, VA
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 30, 2014

This hotel was EXCELLENT The staff at this hotel could not have been better. Everyone who worked there spoke to you. They were kind and also very helpful. From the time you stepped in the door, it had a very clean and pleasant smell,, everything part of the hotel was spotless. The the bed was comfortable and the room was... More

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jmargaux
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 13, 2014

I have to admit I that I am a fan of Marriott Courtyard hotels. I like the modern lobbies, the cafés and find the beds comfortable resulting in a great night's sleep. We ended up here after our first hotel that I had booked at just didn't work out. Jennifer at the front desk was so helpful and I am... More

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Roanoke, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2014

We stay at Marriotts all of the time and they are all good. This one however, is EXCELLENT!! I honestly can't say enough about this hotel. Part of the hotel experience is amenities. What sets this Marriott apart from all of the others we have stayed at is the personnel. OMG, they are awesome!! Jerome made us feel so welcome.... More

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New Jersey
Top Contributor
59 reviews 59 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed February 15, 2014

This is a typical Courtyard, with trendy and comfortable features in and around the lobby - and is typical of Courtyards in that you can expect a lousy night's sleep unless you are a heavy sleeper. LIke every Courtyard in which I've stayed, it has those individual air conditioning wall units - you know the type: too loud and the... More

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Ernie L, General Manager at Courtyard by Marriott Richmond Northwest, responded to this review

Thank you for your comments from your recent stay at out hotel. I truly apologize for the noise you experienced with your heating unit and then refrigerator. I would welcome a call 804-346-5427 to identify the room so that we can look into repairs. I have had our engineer check the hallway heat unit and it is functioning properly at... More

Flourtown, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 9, 2014 via mobile

Our room was clean and comfortable. The bed was great. The staff is VERY nice and friendly. The hotel offers 2 levels of WiFi. The "regular" speed is free. Okay for browsing, but not fast enough for video streaming. The "enhanced" faster WiFi costs $4.95 per day. I chose the free WiFi on our first day. When I decided to switch... More

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New Jersey
Top Contributor
67 reviews 67 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 9, 2014

I am a travel agent and while looking at colleges with my daughter we stayed here. The location is great for getting the Richmond U, the Short Hills Mall and to Richmond. Our roos was clean and the staff was great. The breakfast is your typical courtyard breakfast bistro.

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Waynesboro, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 27, 2013

Nice Clean hotel! Great pool! Nice modern, well decorated rooms. Hotel is in a central location.Close to Short Pump Mall and many restaurants. Only thing missing was Free breakfast! Nice hotel staff!!

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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 6, 2013 via mobile

We stay at a lot of Marriott hotels, the only reason I'm giving 3 stars is this location is clean. I was very disappointed that they filled in the hot tub area with concrete, really you can't fix what's broken? I've never stayed at a Marriott location without a hot tub and since it's one of the things my husband... More

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Additional Information about Courtyard by Marriott Richmond Northwest

Address: 3950 Westerre Pkwy, Richmond, VA 23233
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Richmond Northwest 3*
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Also Known As:
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard Richmond Northwest
Richmond Courtyard
Richmond Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#35 Luxury Hotel in Richmond
Hotel Class
Number of rooms
154

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