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All 82 Richmond hotels

Residence Inn Richmond Northwest

3.0 of 5 Hotel   |   3940 Westerre Parkway, Richmond, VA 23233
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86%
Ranked #10 of 82 hotels in Richmond
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
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  • Reviews (104)
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104 people have reviewed this hotel

Traveler rating
    59
    30
    9
    2
    4
See reviews for
41
12
5
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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English first
Washington DC
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had to be in town for an event and all other hotels in downtown sold out. Even it was little longer drive compare to downtown hotels, had no choice. But I was pleased as the place is clean, the room we stayed was newly renovated. The caution, the hotel was under renovation and odd smell in the entrance level... More

Was this review helpful? Yes
Boyds, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was exceptional!! The manager was there over seeing the renovations and was quick to ask us if we needed help finding anything. Suggested some great restaurants!! The place was newly renovated and was beautiful. The free breakfast was fantastic!

Was this review helpful? Yes 1
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your comments. We are so happy with how the renovation turned out and we are officially done. Hope to see you again in the future. Sincerely, Seth Weiss General Manager More

Houston, Texas
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel before. I went back because the friendly staff and the reception. I love this place. Check-IN was and always quick. The hotel staff is friendly. Its many restaurants around which I'm sure your not going to need Monday-Thursday because they do serve real food. They are renovating your going to love it. I didn't... More

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you so much for your wonderful review. We are all very excited about the renovation and the final product is going to be great along with our always friendly staff. Thank you so much for making our hotel your home away from home. We will see you next time your in Richmond. Best Wishes, Seth Weiss General Manager More

Marietta, GA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were in town for a competition for our dog. This hotel is dog friendly, but not "nasty". We appreciated the help from the front desk staff with advice for a place to eat that might allow dogs too. The room was clean, and although renovations were taking place, the hallways and walkways were clean as well.

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your review. I am so glad that you enjoyed your stay and that the renovation did not interferre. We try our best to ensure, even though it is a substantial renovation, that our guests are not affected and areas remain as clean as possible. I will pass on your comments to the team and thank... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

This Residence Inn has everything you expect from a Residence Inn...lots of in-room extras, comfortable beds and pillows, and an excellent continental breakfast. Right now, the hotel is going through a renovation. We were lucky enough to get a room that had already been updated. It is going to be so modern and nice when the hotel is all done!... More

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your comments. I am very happy you enjoyed your stay in our new rooms. They have worked there way down to the second floor and should be done in about a month. Hope to see you again after the renovation has been completed. Sincerely, Seth Weiss General Manager More

Raleigh, North Carolina
1 review
1 of 5 stars Reviewed July 22, 2014

I travel extensively. I favor Marriotts and Hiltons. Never have I had an experience like the experience at the Residence Inn at Richmond West. First, we were met with two highway cones blocking in both “guest registration” spaces. We pulled in the cross hatch space and the GM came out yelling that we could not park there. I was placed... More

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

I just wanted to apologize again for the inconveniences you experienced at our hotel. Hope to see you again in the future and I will make sure your stay is much better. Sincerely, Seth Weiss More

Springfield Gardens, New York
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 30, 2014

It says alot about the hotel that you will be staying at and calling home for a few days when you are greeted at check in with music and fine wine tasting. At check in I was greeted with a glass of wine and free wine for the promotion they had at the time it was a wine testing going... More

Was this review helpful? Yes 1
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you for your wonderful comments. I am glad you had such a great check in expeience. We do offer complimentary beer and wine Monday through Thursday as part of our evening social. We hope to see you again in the near future. Cheers, Seth Weiss General Manager More

Chevy Chase, Maryland
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 4, 2014

The Residence Inn on Westerre Parkway is typical of the brand: large rooms/suites, immaculately clean and comfortable, with a great hot breakfast. The one-bedroom suites are nice than some apartments I have lived in, with a large living room, full kitchen, and separate bedroom with a door. A true home away from home! Because it's located in an office park,... More

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for the great review. I will pass on your comments to the team, they will be extremely happy. Hope to see you again in the future and yes weekend deals are inviting. Thanks again, Seth Weiss General Manager More

Midlothian, Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 4, 2014

Letter written to owners: After returning from vacation, we came home to find a pipe had burst causing some very extensive damage to our home. We were told that we needed to move out of our house for a few months while the house was going under construction. I requested a place closer to our house but the relocation specialists... More

Was this review helpful? Yes 2
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you so much for the great review. I will be contacting you soon in regards to the renovation. Thanks again and you guys are more than welcome to stop by anytime for evening social or to use the pool. Seth Weiss More

Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 22, 2014

we stayed here because it was close to my family. the rooms are nice and large. I like having a fridge in the room. It is in a good location, but off the main street. Front desk staff very nice. The iron was broken, but with one call I had a new one right away! They don't offer body lotion... More

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your comments. I am glad you were able to stay with us and enjoy your Two Bedroom Suite it is definitly a large comfortable room. The front desk will be glad to hear your comments and I will pass them on. Although, we do not have the lotion in the guest room suites we have... More

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Additional Information about Residence Inn Richmond Northwest

Address: 3940 Westerre Parkway, Richmond, VA 23233
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Richmond Northwest 3*
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Also Known As:
Residence Inn Richmond Northwest Hotel Richmond
Richmond Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#9 Family Hotel in Richmond #10 Luxury Hotel in Richmond #14 Romantic Hotel in Richmond #28 Business Hotel in Richmond
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104

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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