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Residence Inn Richmond Northwest

3.0 of 5 3940 Westerre Parkway, Richmond, VA 23233
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Certificate of Excellence 2014
Residence Inn Richmond Northwest
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Residence Inn Richmond Northwest
Residence Inn Richmond Northwest
Residence Inn Richmond Northwest
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111 reviews from our community

Traveler rating
    62
    33
    9
    3
    4
See reviews for
42
12
5
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Jersey
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I travel here on business every few months. I choose this property because the rooms are spacious and the amenities are great. The service here is also excellent! It seems as if the property is also undergoing a renovation which is right on time. The beds here are very comfortable and everything is always well-maintained. Additionally, the location is ideal... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you for your review of our hotel. Our renovation has been completed and hope to see you soon. I will pass your comments along to the team they will be happy we were able to exceed your expectations. Sincerely, Seth Weiss General Manager More 

Roanoke, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We came to Richmond for a soccer tournament. We have stayed at the hotels in the center of Short Pump and really didn't enjoy the traffic or the size of the rooms. This was a wonderful choice!!! The separation between the bedroom and living space was perfect for the family! We were not on top of each other and no... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Your review is very much appreciated. I am glad we were able to have you at our hotel and that we were very convenient , as far as, location and amenities. We are very close to Short Pump without all the traffic which is a huge plus. Looking forward to seeing you in the near future. Sincerely, Seth Weiss More 

Washington DC
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 8, 2014

This hotel doesn't live up to the Marriott standards. It really need to be completely renovated. There was an attempt to make the room look updated by painting over the cabinets and bathtub but it was poorly done. The room was large and the bed comfortable. Breakfast was good with plenty to eat. Don't expect to stay here again.

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Dear Valued Guest, I just wanted to apologize for the condition of the tub in your guest room suite. We had all the tubs resurfaced at the hotel except for a couple, which we are scheduled to get done shortly. Although, the rest of the hotel and guest rooms were all renovated with brand new carpet, wallpaper, furniture, tile, paint,... More 

Wilmington, North Carolina
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 26, 2014

This hotel was recently renovated so it has a lot of nice furnishings and a modern feel. We stayed in a studio suite which had a lot of room for a studio. They have a good selection of food for breakfast but the food at the evening manager's reception is lacking in my opinion. It's not really hors d'oeuvres and... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your review. I am glad you liked the way the renovation turned out with the updates in your guest room suite. Hope to see you next time your in Richmond. Sincerely, Seth Weiss General Manager More 

Top Contributor
230 reviews 230 reviews
75 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed October 24, 2014

Hmmm...I struggled between staying at the Courtyard and/or Residence inn...similar in price and they share a parking lot. I was in town for two nights. What the heck...I stayed at both so I would know for future trips to this area. So maybe this review will help others with the same decision...after all we love our Marriott points. My observation... More 

Was this review helpful? Yes 2
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

I really emjoyed your review of our hotel compared to the Courtyard. I think it will be very helpful for travelers to decide where to stay based on their needs. Hope to see you on your next visit to Richmond. Sincerely, Seth Weiss General Manager More 

Mount Joy, Pennsylvania
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 16, 2014

We were in Richmond for the races at the Fairgrounds and were the guests of my son's company. I don't even know how much the room rate was since the company paid the tab but I can tell you this is a very nice motel. Front desk attendants were very helpful and cordial. Our room was spacious, well appointed, and... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for taking the time to fill out a survey and also for your wonderful comments. I will pass them on to the team and we hope to see you in the near future. Sincerely, Seth Weiss General Manager More 

maryland
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 2, 2014

We Stayed for 2 weeks while doing volunteer work in Richmond. The Inn was clean, quiet, and the breakfast and evening socials were a very nice and welcome touch.We would stay again if in the area. GREAT STAFF!!

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your comments. It was our pleasure having you as our guest for 2 weeks. I will pass on your comments to the team. Thanks again, and hope to see you soon. Sincerely, Seth Weiss General Manager More 

Washington DC
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 30, 2014

We had to be in town for an event and all other hotels in downtown sold out. Even it was little longer drive compare to downtown hotels, had no choice. But I was pleased as the place is clean, the room we stayed was newly renovated. The caution, the hotel was under renovation and odd smell in the entrance level... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your great comments. I am happy to say that the renovation is complete and the smell of paint is gone. Hope to see you again soon. Sincerely, Seth Weiss General Manager More 

Boyds, Maryland
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 23, 2014

The staff was exceptional!! The manager was there over seeing the renovations and was quick to ask us if we needed help finding anything. Suggested some great restaurants!! The place was newly renovated and was beautiful. The free breakfast was fantastic!

Was this review helpful? Yes 1
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your comments. We are so happy with how the renovation turned out and we are officially done. Hope to see you again in the future. Sincerely, Seth Weiss General Manager More 

Houston, Texas
Top Contributor
96 reviews 96 reviews
68 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed August 13, 2014

I have stayed at this hotel before. I went back because the friendly staff and the reception. I love this place. Check-IN was and always quick. The hotel staff is friendly. Its many restaurants around which I'm sure your not going to need Monday-Thursday because they do serve real food. They are renovating your going to love it. I didn't... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you so much for your wonderful review. We are all very excited about the renovation and the final product is going to be great along with our always friendly staff. Thank you so much for making our hotel your home away from home. We will see you next time your in Richmond. Best Wishes, Seth Weiss General Manager More 

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Additional Information about Residence Inn Richmond Northwest

Address: 3940 Westerre Parkway, Richmond, VA 23233
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Richmond Northwest 3*
Number of rooms: 104
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Also Known As:
Residence Inn Richmond Northwest Hotel Richmond
Richmond Residence Inn
Hotel Style:
#7 Family Hotel in Richmond
#21 Romantic Hotel in Richmond
#26 Business Hotel in Richmond

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