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Residence Inn Richmond Northwest

#17 of 82 Hotels in Richmond
Certificate of Excellence
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3940 Westerre Parkway, Richmond, VA 23233
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Residence Inn Richmond Northwest
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Residence Inn Richmond Northwest
Residence Inn Richmond Northwest
Residence Inn Richmond Northwest
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120 reviews from our community

Traveler rating
    63
    40
    10
    3
    4
See reviews for
45
13
5
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maryland, USA
Top Contributor
51 reviews 51 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I was very happy that we had an upgrade from a 1 BR suite to a 2 BR, 2 bathroom suite the night before we arrived. The location was convenient to shopping and dining and easy to get to highways. Rooms were very clean and brightly decorated. The lobby was a bit cramped, not like other Marriott hotels. We had... More 

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Coral Gables, Florida
Top Contributor
312 reviews 312 reviews
75 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very well kept and beautiful property. Very friendly and professional staff. The room are beautiful and very comfortable. Everything look brand new, and beautiful decor in the rooms. The bed is very comfortable and very clean. Love the work station ( big desk, comfortable chair and plenty of outlets to plug phone, computer , etc. One flat... More 

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your review of our hotel. My team and I are very happy you enjoyed all aspects of your stay with us. We hope to see you again in the near future. Sincerely, Seth Weiss More 

Albany, New York
Top Contributor
68 reviews 68 reviews
43 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me start off by saying that this is a great hotel in which to stay. I have stayed in other Residence Inns, and this one was probably the nicest. My room was a two-room suite with a full kitchen – it was really an apartment. There was a living room with a large flat-screened t.v., the kitchen area was... More 

Was this review helpful? Yes 1
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your review the staff and I really appreciate your kind words. You are exactly right we are in a very new area, but we do have lots of mom and pop and independent restaraunts surrounded by every chain known to man. Next time you are in town please stop by the desk a lot of... More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

I stayed here for two weeks with my parents in a one-bedroom suite. We don't think we could have made a better choice. The hotel was clean, the staff were friendly and accommodating, and it had free breakfast everyday and free meals 4-days a week. The hotel had free wifi in our room and in the lobby. The hotel is... More 

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you so much for your excellent review of our hotel. I am so glad you enjoyed all aspects of your stay. Hope you stay with us next time you are in need of accomodations. Sincerely, Seth Weiss General Manager More 

Albany, Georgia
Top Contributor
62 reviews 62 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 12, 2015

Really liked the hotel and its location is perfect if you love to eat out and shop! We of course we do...Staff is pretty awesome, and housekeeping is very polite and won't make you feel uncomfortable if you happen to be in the room while they are cleaning. Rooms are clean but they can be some what noisy because you... More 

Was this review helpful? Yes 1
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your review. I am glad you enjoyed your stay minus the sick guest on the first floor. I discussed this matter with the team to avoid future incidents. Hop[e to see you again soon. Sincerely, Seth Weiss General Manager More 

Long Island, NY
Top Contributor
74 reviews 74 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 26, 2015

Sam greeted us at the desk and was very friendly and helpful. She explained the layout and the activities at the hotel during my stay, including a BBQ that night. I checked into my room (201) right by the elevators, which I hate due to noise. BUT, noise was not really a factor. My room was very well appointed and... More 

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

I just wanted to thank you for your review and for staying with us while in Richmond. I am glad the Sam took great care of you and was very happy to read your comments on her. I have notified housekeeping of the short falls you experienced with us so that these can be rectified for future guests. Hope to... More 

Vienna, Virginia
Top Contributor
52 reviews 52 reviews
49 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed January 20, 2015

My husband and I spent one night here while on personal business in Richmond. We found our suite comfortable, clean and quiet and had a very good stay. We arrived late in the evening, but the service was prompt and friendly. Our studio suite was spacious and had all the amenities we could need, including wifi. The bed was comfortable.... More 

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your wonderful comments. We are very happy you enjoyed all aspects of your stay from the staff to the room, amenities, local area, and of course our WAFFLES. I will pass your review onto the team and we hope to see you back with us soon. Sincerely, Seth Weiss General Manager More 

Edenton, North Carolina
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 7, 2015

Good hotel. $75.00 extra for our dog. A bit higher than some places but definitely dog friendly. Breakfast was great variety and well done. Definitely will stay again. Business area readily available and free wi-fi was very useful.

Was this review helpful? Yes 1
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you for your review of our hotel. I am glad you were able to stay with us and enjoy our breakfast and free wi-fi. Hope to see you again in the near future and we have been able to discount the pet fee for repat guests just let us know when you will be back. Sincerely, Seth Weiss General... More 

New York
Contributor
20 reviews 20 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 4, 2015

Very nice and clean hotel; quality sleep. Stayed here on a long commute home, enjoyed a complimentary breakfast as well. These folks understood our needs and were able to offer a room in a quiet location that comfortably slept two adults and two kids. Appears to be in a quiet part of town. Thanks, will stay again.

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for taking the time to review our hotel. My team and I are glad that you enjoyed your stay. We are fortunate to have rooms large enough to accomodate a family comfortably and to be in a great part of town that is quiet yet lots to do. Hopefully we will see you again on your... More 

South Jersey
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 15, 2014

I travel here on business every few months. I choose this property because the rooms are spacious and the amenities are great. The service here is also excellent! It seems as if the property is also undergoing a renovation which is right on time. The beds here are very comfortable and everything is always well-maintained. Additionally, the location is ideal... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you for your review of our hotel. Our renovation has been completed and hope to see you soon. I will pass your comments along to the team they will be happy we were able to exceed your expectations. Sincerely, Seth Weiss General Manager More 

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