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Residence Inn Richmond Northwest

3.0 of 5 3940 Westerre Parkway, Richmond, VA 23233
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Certificate of Excellence 2014
Residence Inn Richmond Northwest
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Residence Inn Richmond Northwest
Residence Inn Richmond Northwest
Residence Inn Richmond Northwest
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117 reviews from our community

Traveler rating
    63
    37
    10
    3
    4
See reviews for
44
13
5
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for two weeks with my parents in a one-bedroom suite. We don't think we could have made a better choice. The hotel was clean, the staff were friendly and accommodating, and it had free breakfast everyday and free meals 4-days a week. The hotel had free wifi in our room and in the lobby. The hotel is... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you so much for your excellent review of our hotel. I am so glad you enjoyed all aspects of your stay. Hope you stay with us next time you are in need of accomodations. Sincerely, Seth Weiss General Manager More 

Albany, Georgia
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really liked the hotel and its location is perfect if you love to eat out and shop! We of course we do...Staff is pretty awesome, and housekeeping is very polite and won't make you feel uncomfortable if you happen to be in the room while they are cleaning. Rooms are clean but they can be some what noisy because you... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your review. I am glad you enjoyed your stay minus the sick guest on the first floor. I discussed this matter with the team to avoid future incidents. Hop[e to see you again soon. Sincerely, Seth Weiss General Manager More 

Long Island, NY
Top Contributor
67 reviews 67 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Sam greeted us at the desk and was very friendly and helpful. She explained the layout and the activities at the hotel during my stay, including a BBQ that night. I checked into my room (201) right by the elevators, which I hate due to noise. BUT, noise was not really a factor. My room was very well appointed and... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

I just wanted to thank you for your review and for staying with us while in Richmond. I am glad the Sam took great care of you and was very happy to read your comments on her. I have notified housekeeping of the short falls you experienced with us so that these can be rectified for future guests. Hope to... More 

Vienna, Virginia
Top Contributor
52 reviews 52 reviews
49 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed January 20, 2015

My husband and I spent one night here while on personal business in Richmond. We found our suite comfortable, clean and quiet and had a very good stay. We arrived late in the evening, but the service was prompt and friendly. Our studio suite was spacious and had all the amenities we could need, including wifi. The bed was comfortable.... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your wonderful comments. We are very happy you enjoyed all aspects of your stay from the staff to the room, amenities, local area, and of course our WAFFLES. I will pass your review onto the team and we hope to see you back with us soon. Sincerely, Seth Weiss General Manager More 

Edenton, North Carolina
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 7, 2015

Good hotel. $75.00 extra for our dog. A bit higher than some places but definitely dog friendly. Breakfast was great variety and well done. Definitely will stay again. Business area readily available and free wi-fi was very useful.

Was this review helpful? Yes 1
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you for your review of our hotel. I am glad you were able to stay with us and enjoy our breakfast and free wi-fi. Hope to see you again in the near future and we have been able to discount the pet fee for repat guests just let us know when you will be back. Sincerely, Seth Weiss General... More 

New York
Contributor
20 reviews 20 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 4, 2015

Very nice and clean hotel; quality sleep. Stayed here on a long commute home, enjoyed a complimentary breakfast as well. These folks understood our needs and were able to offer a room in a quiet location that comfortably slept two adults and two kids. Appears to be in a quiet part of town. Thanks, will stay again.

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for taking the time to review our hotel. My team and I are glad that you enjoyed your stay. We are fortunate to have rooms large enough to accomodate a family comfortably and to be in a great part of town that is quiet yet lots to do. Hopefully we will see you again on your... More 

South Jersey
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 15, 2014

I travel here on business every few months. I choose this property because the rooms are spacious and the amenities are great. The service here is also excellent! It seems as if the property is also undergoing a renovation which is right on time. The beds here are very comfortable and everything is always well-maintained. Additionally, the location is ideal... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you for your review of our hotel. Our renovation has been completed and hope to see you soon. I will pass your comments along to the team they will be happy we were able to exceed your expectations. Sincerely, Seth Weiss General Manager More 

Roanoke, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 15, 2014 via mobile

We came to Richmond for a soccer tournament. We have stayed at the hotels in the center of Short Pump and really didn't enjoy the traffic or the size of the rooms. This was a wonderful choice!!! The separation between the bedroom and living space was perfect for the family! We were not on top of each other and no... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Your review is very much appreciated. I am glad we were able to have you at our hotel and that we were very convenient , as far as, location and amenities. We are very close to Short Pump without all the traffic which is a huge plus. Looking forward to seeing you in the near future. Sincerely, Seth Weiss More 

Washington DC
Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 8, 2014

This hotel doesn't live up to the Marriott standards. It really need to be completely renovated. There was an attempt to make the room look updated by painting over the cabinets and bathtub but it was poorly done. The room was large and the bed comfortable. Breakfast was good with plenty to eat. Don't expect to stay here again.

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Dear Valued Guest, I just wanted to apologize for the condition of the tub in your guest room suite. We had all the tubs resurfaced at the hotel except for a couple, which we are scheduled to get done shortly. Although, the rest of the hotel and guest rooms were all renovated with brand new carpet, wallpaper, furniture, tile, paint,... More 

Wilmington, North Carolina
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 26, 2014

This hotel was recently renovated so it has a lot of nice furnishings and a modern feel. We stayed in a studio suite which had a lot of room for a studio. They have a good selection of food for breakfast but the food at the evening manager's reception is lacking in my opinion. It's not really hors d'oeuvres and... More 

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your review. I am glad you liked the way the renovation turned out with the updates in your guest room suite. Hope to see you next time your in Richmond. Sincerely, Seth Weiss General Manager More 

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Additional Information about Residence Inn Richmond Northwest

Address: 3940 Westerre Parkway, Richmond, VA 23233
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Richmond Northwest 3*
Number of rooms: 104
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Also Known As:
Residence Inn Richmond Northwest Hotel Richmond
Richmond Residence Inn
Hotel Style:
#6 Family Hotel in Richmond
#26 Business Hotel in Richmond

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