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All 81 Richmond hotels

Residence Inn Richmond Northwest

3.0 of 5 Hotel   |   3940 Westerre Parkway, Richmond, VA 23233
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85%
Ranked #10 of 81 hotels in Richmond
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
MBGAVL Asheville, North Carolina
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92 people have reviewed this hotel

Traveler rating
    52
    26
    9
    2
    3
See reviews for
34
10
4
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Asheville, North Carolina
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family gathers here once a year to visit an elderly family friend. One of the families has a dog, there have been reservation mix-ups, special requests for kitchen items. In every case someone at the front desk has made things easy - and makes it easy for us to continue to stay here. This morning it was Anthony who... More

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Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Doing a college tour of Richmond and decided to stay at this Residence Inn before heading to UVA in Charlottesville. Nothing fancy, just a very nice hotel. The staff was very friendly, the room was clean & comfortable, and the included breakfast was very nice.

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Alabama
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was very impressed with everything about this hotel. The customer service is excellent!!!! Our room was one of the best I have ever stayed in. Amenities were beyond expectations. We even had a fireplace! We stayed in a 2 bedroom suite so my friend could spend some quality time with her granddaughter, Wonderful arrangement for friends traveling together. Full... More

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Alpharetta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I arrived late to the Residence Inn as planned only to be told they were booked and my stay was now at the Comfort Suites. It took me an additional hour to check in at Comfort Suites further extending my already long day. I am not sure I would comsider Comfort Suites the same as a Residence Inn. As a... More

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

I am very sorry that we had to provide accomodations for you at another hotel. Unfortunatly we had some unexpected stayovers which left us in an oversold situation. Next time you are in town please let me know and I will make sure you are taken care of. Sincerely Seth Weiss General Manager More

Burlington, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

I am a stickler for good customer service! The staff was incredible. The room was outstanding. The food (free) was good. All free food is not necessarily good. The location is idea for anything you have planned.

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you so much for the great comments. It was our pleasure to take care of you during your stay. I will relay your comments to the team. Thanks again. Sincerely, Seth Weiss General Manager More

Chesterfield, Virginia
Top Contributor
205 reviews 205 reviews
14 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed March 10, 2014

We recently had some construction done on our home, and had to be out of it for 9 days. Insurance company put us up at Residence Inn because we had pets and needed a kitchenette. We were very pleased with the choice. The room was very much like a small apt, and while the furniture wasn't the most comfortable (only... More

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your feedback in regards to your stay. I am glad you were able to stay with us and take advantage of all the great amenities. It was our pleasure to take care of you during your stay and I will pass on your comments to the team. Thank you and hope to see you again.... More

Raleigh, North Carolina
Top Contributor
226 reviews 226 reviews
71 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 3, 2014

Great location by mall, lots of shopping and places to dine and grocery shop if you need supplies. Rooms were clean and well equipped. Furniture could use a little sprucing up, but overall good. Next door to Panera Bread so it was nice to run up the hill for a change of pace for breakfast. CONS: Parking for check in... More

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your comments. It is very nice to be located in such a great area which is convenient for our guests to eat and shop. I am glad your room was clean and well equiped. We are going through a remodel this summer which we are all looking forward to. Our guests can use the Golds... More

Virginia
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 2, 2014

We stayed here while our floors be refinished for a week...with our two 80lb Labs (and a HS senior). From the moment we checked in to our departure, we couldn't ask for a more accommodating property. Seth, Jerome and the rest of staff were there throughout our stay. Breakfast was awesome as were the nightly gatherings hosted by the managers.... More

Was this review helpful? Yes 1
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you for your wonderful comments and you are Welcome. It is our pleasure to provide all of our guests with aboove and beyond service and I am glad that we were able to make your stay so great. I will pass on the comments to the team and we hope to see you again in the future. Warmest regards,... More

Hampton, Virginia
2 reviews
5 of 5 stars Reviewed February 14, 2014

Without question, one of the nicest extended stay hotels I have stayed in. The room was tastefully decorated, very clean, quiet, and had everything you could possibly need. It is centrally located her many fine restaurants , shopping, and movie theaters. From the front desk to the dining facility, staff were very accommodating with every request met with "we can... More

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your kind words. I am so glad you enjoyed your stay with us. We are very lucky here to have such a great staff and a location in the middle of Richmonds best shopping and restaurants. I will pass on your comments to the team, they will be extremely happy. Sincerely, Seth Weiss General Manager More

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 5, 2014

The staff was excellent. Extremely friendly and more than accommodating. Stayed here for business and was totally satisfied. I had a one bedroom suite and all in all everything was more than adequate. The free breakfast and evening meal were both good and the work out room was never crowded at peak times.

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your feedback on your stay. I am so glad you enjoyed your stay and were able to take advantage of our excellent amenities. As always, thank you very much for staying with us and hope to see you soon. Sincerely, Seth Weiss General Manager More

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Additional Information about Residence Inn Richmond Northwest

Also Known As:
Residence Inn Richmond Northwest Hotel Richmond
Residence Inn Richmond Northwest Hotel
Residence Inn Richmond
Richmond Residence Inn
Address: 3940 Westerre Parkway, Richmond, VA 23233
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Richmond
#22 Business Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Richmond Northwest 3*
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