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All 82 Richmond hotels

Residence Inn Richmond Northwest

3.0 of 5 Hotel   |   3940 Westerre Parkway, Richmond, VA 23233
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86%
Ranked #11 of 82 Hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Rich O Mount Joy, Pennsylvania
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106 reviews from our community

Traveler rating
    60
    31
    9
    2
    4
See reviews for
41
12
5
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Mount Joy, Pennsylvania
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were in Richmond for the races at the Fairgrounds and were the guests of my son's company. I don't even know how much the room rate was since the company paid the tab but I can tell you this is a very nice motel. Front desk attendants were very helpful and cordial. Our room was spacious, well appointed, and... More

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for taking the time to fill out a survey and also for your wonderful comments. I will pass them on to the team and we hope to see you in the near future. Sincerely, Seth Weiss General Manager More

maryland
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We Stayed for 2 weeks while doing volunteer work in Richmond. The Inn was clean, quiet, and the breakfast and evening socials were a very nice and welcome touch.We would stay again if in the area. GREAT STAFF!!

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your comments. It was our pleasure having you as our guest for 2 weeks. I will pass on your comments to the team. Thanks again, and hope to see you soon. Sincerely, Seth Weiss General Manager More

Washington DC
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had to be in town for an event and all other hotels in downtown sold out. Even it was little longer drive compare to downtown hotels, had no choice. But I was pleased as the place is clean, the room we stayed was newly renovated. The caution, the hotel was under renovation and odd smell in the entrance level... More

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your great comments. I am happy to say that the renovation is complete and the smell of paint is gone. Hope to see you again soon. Sincerely, Seth Weiss General Manager More

Boyds, Maryland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was exceptional!! The manager was there over seeing the renovations and was quick to ask us if we needed help finding anything. Suggested some great restaurants!! The place was newly renovated and was beautiful. The free breakfast was fantastic!

Was this review helpful? Yes 1
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your comments. We are so happy with how the renovation turned out and we are officially done. Hope to see you again in the future. Sincerely, Seth Weiss General Manager More

Houston, Texas
Top Contributor
60 reviews 60 reviews
42 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 13, 2014

I have stayed at this hotel before. I went back because the friendly staff and the reception. I love this place. Check-IN was and always quick. The hotel staff is friendly. Its many restaurants around which I'm sure your not going to need Monday-Thursday because they do serve real food. They are renovating your going to love it. I didn't... More

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you so much for your wonderful review. We are all very excited about the renovation and the final product is going to be great along with our always friendly staff. Thank you so much for making our hotel your home away from home. We will see you next time your in Richmond. Best Wishes, Seth Weiss General Manager More

Marietta, GA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

We were in town for a competition for our dog. This hotel is dog friendly, but not "nasty". We appreciated the help from the front desk staff with advice for a place to eat that might allow dogs too. The room was clean, and although renovations were taking place, the hallways and walkways were clean as well.

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your review. I am so glad that you enjoyed your stay and that the renovation did not interferre. We try our best to ensure, even though it is a substantial renovation, that our guests are not affected and areas remain as clean as possible. I will pass on your comments to the team and thank... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

This Residence Inn has everything you expect from a Residence Inn...lots of in-room extras, comfortable beds and pillows, and an excellent continental breakfast. Right now, the hotel is going through a renovation. We were lucky enough to get a room that had already been updated. It is going to be so modern and nice when the hotel is all done!... More

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for your comments. I am very happy you enjoyed your stay in our new rooms. They have worked there way down to the second floor and should be done in about a month. Hope to see you again after the renovation has been completed. Sincerely, Seth Weiss General Manager More

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 22, 2014

I travel extensively. I favor Marriotts and Hiltons. Never have I had an experience like the experience at the Residence Inn at Richmond West. First, we were met with two highway cones blocking in both “guest registration” spaces. We pulled in the cross hatch space and the GM came out yelling that we could not park there. I was placed... More

Was this review helpful? Yes 1
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

I just wanted to apologize again for the inconveniences you experienced at our hotel. Hope to see you again in the future and I will make sure your stay is much better. Sincerely, Seth Weiss More

Springfield Gardens, New York
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 30, 2014

It says alot about the hotel that you will be staying at and calling home for a few days when you are greeted at check in with music and fine wine tasting. At check in I was greeted with a glass of wine and free wine for the promotion they had at the time it was a wine testing going... More

Was this review helpful? Yes 1
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you for your wonderful comments. I am glad you had such a great check in expeience. We do offer complimentary beer and wine Monday through Thursday as part of our evening social. We hope to see you again in the near future. Cheers, Seth Weiss General Manager More

Chevy Chase, Maryland
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 4, 2014

The Residence Inn on Westerre Parkway is typical of the brand: large rooms/suites, immaculately clean and comfortable, with a great hot breakfast. The one-bedroom suites are nice than some apartments I have lived in, with a large living room, full kitchen, and separate bedroom with a door. A true home away from home! Because it's located in an office park,... More

Was this review helpful? Yes
RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review

Thank you very much for the great review. I will pass on your comments to the team, they will be extremely happy. Hope to see you again in the future and yes weekend deals are inviting. Thanks again, Seth Weiss General Manager More

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Additional Information about Residence Inn Richmond Northwest

Address: 3940 Westerre Parkway, Richmond, VA 23233
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Richmond Northwest 3*
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Also Known As:
Residence Inn Richmond Northwest Hotel Richmond
Richmond Residence Inn

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