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Residence Inn Richmond West End

3.0 of 5 2121 Dickens Road, Richmond, VA 23230
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Certificate of Excellence 2014
Residence Inn Richmond West End
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Residence Inn Richmond West End
Residence Inn Richmond West End
Residence Inn Richmond West End
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88 reviews from our community

Traveler rating
    32
    36
    13
    6
    1
See reviews for
29
13
6
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Blacksburg, Virginia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I'm considering switching from Hilton Honors to Marriott and trying to meet an advanced tier membership level challenge. This is my first stay in a non-Hilton property in some time; it was wonderful. The room was clean and in good shape - meaning the furniture wasn't worn, the kitchen was in good shape, and the TV was new and high... More 

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London
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a quick stopover on my trip up to Washington DC. Pleasant stay very clean accommodation. only complaint is the AC, not option to turn off permanently it was on every 5 mins for 5mins the whole night. Did not sleep. Breakfast option were fantastic as was the service from the lady in charge. I would definately stay... More 

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Alexandria, Virginia
Top Contributor
71 reviews 71 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed two rooms for two nights. The hotel was quiet. The rooms were large and had nearly everything we needed. The sheets on the bed were soft. We really appreciated and enjoyed the full kitchen. Staff was very accommodating of our request to change rooms. Breakfast could have been better. Location is good -- it's within 10 minutes of downtown... More 

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Washington, District of Columbia, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Just returned from a 5 night stay here during the Christmas holidays. While we selected it last year for the location (near relatives) we returned this year because of the nice rooms and helpful staff. We had our two cats along and the staff could not have been nicer, working with me to schedule housekeeping when we would be present... More 

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Clifton Park, New York
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 21, 2014

Only had one night to enjoy this nice room! Rooms have a full kitchen, which I would've taken full advantage of if we'd been here longer than a day. Hotel staff was very helpful. Free breakfast had some decent options.

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Ahmedabad, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 17, 2014

Stayed there for a business trip over a month. The place is quiet and relaxing. Staff is very friendly and always eager to help. Rooms are clean. The only drawback I feel is during rainy days where the water creeps in through the front door and wets the carpet. Unlike other Residence Inn, they do not serve alcohol along with... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Top Contributor
142 reviews 142 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 11, 2014

The property may be showing some signs of age, and please do not be put off by the odd arrangement of buildings around some commercial property. I was fortunate to have a penthouse room immediately behind the volley ball court which made it very convenient to walk to the main building for breakfast and evening meal. All employees encountered could... More 

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Brick, NJ
Top Contributor
86 reviews 86 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 7, 2014

Great place to stay. The grounds are very well kept and the units are in good condition, The staff is very friendly and courteous. The have a breakfast that is equal or better then some fast food restaurants. There is a great VFW for veterans right next door

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Alexandria
Top Contributor
103 reviews 103 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 12, 2014

We stayed here recently when attending a NASCAR event. We were very impressed by the friendliness of the staff during both check-in and check-out. We were fortunate to have one of the "penthouse" one-bedroom suites, which was really like having 2 bedrooms because the 2nd one (with its own bathroom) was in a loft area. We had two major complaints... More 

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Ocala, Florida
Contributor
19 reviews 19 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 3, 2014

I stayed here for two (2) weeks and it was a wonderful place to be. The staff were excellent from "Rip" at the front desk (Tish & others) to the Housekeeping Staff to Maintenance to the Breakfast and Dinner staff, including "Brenda"....too many to mention individually. As we all know the staff makes any stay and especially for long-term. I... More 

Was this review helpful? Yes 1
RIRICHWESTENDGM, General Manager at Residence Inn Richmond West End, responded to this review

Wow, thank you for sharing your feedback! I am extremely proud that our Staff was able to make your stay an enjoyable one. I look forward to sharing your comments with the team. Please visit us again soon! Yours in Hospitality, The Team at the Residence Inn, Richmond West End More 

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Additional Information about Residence Inn Richmond West End

Address: 2121 Dickens Road, Richmond, VA 23230
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Richmond West End 3*
Number of rooms: 80
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Also Known As:
Residence Inn Richmond West End Hotel Richmond
Richmond Residence Inn
Hotel Style:
#23 Business Hotel in Richmond

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