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The Jefferson Hotel

101 W. Franklin Street, Franklin & Adams Sts, Richmond, VA 23220
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Certificate of Excellence 2014
The Jefferson Hotel
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The Jefferson Hotel
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760 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Jefferson Hotel
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Redditch, United Kingdom
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 21, 2014

Lovely building in centre of Richmond with wonderful décor. Good Southern hospitality and atmosphere. Bar area is a bit small but still retains a good feel. Food was well presented and the service was very good as you would expect from a class hotel.

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review! More 

Spokane, Washington
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 20, 2014

This is an incredibly beautiful hotel with a very friendly staff. We enjoyed our meals, sampling the gamut from breakfast, lunch, dinner, and room service. The bananas foster french toast at breakfast was so delicious. The cafe was cozy and the service was very good. Our server even gave us a taste of grits, as we were not familiar with... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review. We sincerely apologize for the missed wake-up call and for the limited knowledge of the Concierge about Williamsburg. Please know that we will address both of those important topics with our team. We do hope that you will return again soon. More 

New York City, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 13, 2014

Happen to catch a glimpse of this magnificent hotel on TV and was intrigue to find out more. Once I saw the history, it was a must stop on our travels down south. From the moment we arrived to the second we left we were treated like royalty from every member of the friendly and courteous staff. The room was... More 

Was this review helpful? Yes 1
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your recent visit and your kind review. We will look forward to welcoming you back to The Jefferson again soon! More 

Trenton, New Jersey
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed October 11, 2014

Why is it so expensive to stay here? The rooms are like shoe boxes, unless you shell out an absurd amount of money to get a bigger room. The layout of the floors is confusing. Front desk staff, overall extremely rude. Concierge staff was hit or miss. Dealt with a doorman who could not hardly give me any information, and... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for making us aware of your experience and please accept our apologies. We have sent you a direct message with the contact information for our Hotel Manager in hopes that he might speak with you about your experience. Our apologies that the anonymity of TripAdvisor prevents us from contacting you more directly. Thank you for your consideration of... More 

Virginia Beach, Virginia
Top Contributor
90 reviews 90 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 9, 2014

The Jefferson Hotel is a classic. Located in the heart of Richmond it provides a modern walk into an era past. The interior lobby and rotunda areas are what you see first upon entering the hotel and they are magnificent examples of architecture no one can afford to build today. They are breathtaking and beautifully maintained. These alone are worth... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your wonderful review! More 

Syracuse, New York
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 9, 2014

If you are in the Richmond area over the weekend you MUST go here for brunch! Historic marble interior, white linens and Southern Gentleman in bow ties. Champagne brunch with all you would expect and more. Southern specialties like spoon bread, grits, pecan pie, in a gorgeous setting ice sculpture included. Reservations a must, ask for a table on the... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for recommending our Chapagne Sunday Brunch to others! More 

ST ALBERT
Top Contributor
54 reviews 54 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 5, 2014

This is overall an excellent hotel with facilities and service that are exceptional. Kudos to the concierge staff ( Gibson, Jeanita, and Jesse and Ross) for excellent service and their kind hospitality. This is the best concierge staff I have ever encountered in some 35 years of travelling. Our room was above average ( and the price was right and... More 

Was this review helpful? Yes 1
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and for the special recognition of our wonderful Concierge team! More 

Woodbridge, Virginia
Top Contributor
120 reviews 120 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 4, 2014 via mobile

Truly a "Gone With The Wind" venue. We come often just to treat ourselves and relax. Easter and Mother's Day buffets shouldn't be missed! Love the rooms, Nice pool, spa, several places to eat. Despite that, the staff can be spotty.. Most are friendly and try to make your stay even nicer, but a few are inattentive and act like... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for choosing The Jefferson when visiting Richmond. We look forward to welcoming you back again soon! More 

Luray, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

We stayed at The Jefferson 21 years ago on our wedding night and have made it a yearly tradition since 2008. It is beautiful and so very friendly. We have never had bad experience. The rooms are comfortable and the bathrooms in the studio suites are amazing! The bedding is so very soft and the pool is a lovely treat.... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and for making The Jefferson a part of your family's traditions! We are so honored to host your annual anniversary celebration and hope that you will return often for holiday visits with your children. Thank you again for sharing your story! More 

Paoli, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 3, 2014

my husband and i stayed here on our way to visiting my parents in NC. All I can say is that I wish we had way more time to fully enjoy this hotel. We checked in late (at 10pm) and walked through the gorgeous entrance and lobby. I loved the statue of Thomas Jefferson and the couches that surrounded it.... More 

Was this review helpful? Yes
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review! More 

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What travelers say

  • Sunday brunch(11)
  • Room service(10)
  • Stained glass(3)

Additional Information about The Jefferson Hotel

Address: 101 W. Franklin Street, Franklin & Adams Sts, Richmond, VA 23220
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$$$
Number of rooms: 140
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Richmond
#2 Family Hotel in Richmond
#3 Business Hotel in Richmond

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