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All 82 Richmond hotels

The Jefferson Hotel

101 W. Franklin Street, Franklin & Adams Sts, Richmond, VA 23220
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The Jefferson Hotel
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90%
Ranked #1 of 82 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
TerryD219 Richmond, Va
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709 people have reviewed this hotel

Traveler rating
    519
    123
    42
    13
    12
See reviews for
133
313
30
122
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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English first
Richmond, Va
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was a perfect spot for a stress-free event in that the surroundings were gorgeous and needed no additional decorations, the buffet meet everyone's taste preferences, the music set the atmosphere without being overbearing, and the service was wonderful. The only drawback would be if you wanted to dance as this venue does not lend itself to that. A... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

With the elegant and majestic building that one beholds as they approach the hotel, one would expect the same elegance and majesty to be graced upon them as they enter the hotel. Well, it was shockingly mundane. Don't get me wrong, it was 5-stars (although I think it was more like a great 4-star, because 5-stars implies that there were... More

Was this review helpful? Yes 1
Great Falls, Virginia
Top Contributor
89 reviews 89 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Well I came to the Jefferson Hotel all the way from Great Falls, Virginia (120 miles) to have their popular English High Tea…. what a disappointment. Reservation were required and the next reservations being accepted were for November (2 months away). Wow! Two months advance reservations just for tea. This must be real good stuff then and I am sure... More

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Our sincere apologies that you arrived at the hotel and were not able to enjoy our Afternoon Tea as you had planned. We are delighted to hear, however, that you will be visiting with us again in November for an overnight stay and tea. We look forward to welcoming you back to The Jefferson! More

New York City
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here a weekend for a wedding and it was just as nice as one would expect. The hotel lobby is as beautiful and old world, with the upper lobby also used for afternoon tea as it has a stained-glass atrium. Staff is very welcoming and attentive. If you are not going far, the hotel car seemed always available to... More

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review! More

Ann Arbor, Michigan
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Jefferson Hotel was wonderful! The beauty and elegance of the Jefferson is remarkable, with a stunning lobby, relaxing pool area and sundeck, and large and well-appointed rooms. On top of that, we felt the service was impeccable. We were always welcomed and aided graciously and felt pampered throughout our stay. We were there with a wedding... More

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and for sharing the story about our Concierge. So glad that they could help your friend! More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Jefferson Hotel is an excellent hotel. Friendly staff. Delicious food. The concierge, bellman, and front dest staff were very helpful in recommending great places to eat in the city. Pool was a perfect place to unwind after a long day.

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review! More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

The Jefferson seems to take pride in old fashioned service and quiet elegance, which impressed and delighted me. ------------------------------------------------------------------------- ATMOSPHERE This place has integrity and history, and I haven't found another hotel in the world that can match it. I'm a student: I usually travel either on someone else's dime (organizations, stipends, etc.) and am comfortable in B&Bs (and even... More

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and the many wonderful compliments about your experience. More

Nashville
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Very disappointed . The hotel is tired and needs refreshing. Front desk and concierge not up to par. This is definitely not the ritz Carlton or four seasons. We had our 2 children and the pull out couch in the suite was terrible. When we notified the front desk they magnanimously sent up a roll away bed free of charge.

Was this review helpful? Yes 3
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Please accept our sincere apologies for the discomfort and inconvenience caused by the sofa bed in your room. We appreciated the opportunity to address your concern during your stay and provide a rollaway, along with the credit to your room, as an immediate resolution. We have also taken care of the sofa bed in that room. You have referenced some... More

Florida
Top Contributor
153 reviews 153 reviews
64 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This historic hotel is well maintained, and the service is outstanding. We booked a deluxe room. It was very spacious and it included a small terrace, so we were able to sit outside and enjoy the fresh air in the evening. There is a bar/restaurant off the lobby, where we enjoyed a light late dinner upon arrival. The food is... More

Was this review helpful? Yes 1
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review! More

Fly-over Country
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Take a step back into history where great service was a matter of pride, hotel lobbies were meant to be lingered in, and the hotel bar was a gathering place for locals and guests. We just completed a weekend stay at The Jefferson, and I believe it was the best hotel stay my wife and I have had, at least... More

Was this review helpful? Yes
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank your for your review and recommendation to visitors to Richmond and locals alike! More

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What travelers say

  • Sunday brunch(12)
  • Room service(11)
  • Stained glass(5)

Additional Information about The Jefferson Hotel

Address: 101 W. Franklin Street, Franklin & Adams Sts, Richmond, VA 23220
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$$
Reservation Options:
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Richmond #2 Business Hotel in Richmond #3 Family Hotel in Richmond
Official Description (provided by the hotel)
Since 1895, The Jefferson Hotel has been recognized for its genuinely friendly service, luxurious guestrooms, breathtaking architecture and elegant decor. Guests of The Jefferson enjoy two award-winning restaurants, 24-hour room service, a complimentary on-site health facility,indoor swimming pool, and complimentary wireless internet access and local calls. Located in the heart of downtown, all of the city's most popular destinations can be reached using the hotel's complimentary transportation. ... more   less 
Number of rooms
140

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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