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The Jefferson Hotel

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101 W. Franklin Street, Franklin & Adams Sts, Richmond, VA 23220
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853 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Jefferson was one of the highlights of our US trip, which covered Miami, Key Largo, Sarasota, Savannah, Charleston, Richmond and WashingtonDC. A fabulous hotel in the grand style, comparable to the Fairmont, Nob Hill San Francisco. The service was exemplary at all levels, especially the concierge, Mr Gibson. Our room was newly refurbished and spacious with high quality furnishings... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for making The Jefferson and Richmond a part of your US tour. We are honored to have been a highlight of your trip! More 

Houston
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at this grand hotel over the weekend. Outstanding service from the valet to the wait staff. Everyone was friendly and the room was excellent. We stayed in the updated section ( be sure to ask for a renovated room; we saw the older ones and they are tired). We ha da small issue when we arrived but Pat at... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

We are sorry to hear that you had an issue but are delighted that Pat was able to take care of that for you. Thank you for your review and for recognizing the great service that Pat provided. More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is atruly luxury hotel with so much going on! The restaurants are amazing and the rooms are truly luxurious ! We had afternoon tea and well it was so beautiful to see high tea done in America ! The staff are so friendly and helpful . Our boys loved the indoor pool. We were there for a family wedding... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review. We are delighted that you and your family enjoyed your stay! More 

Houston, Texas
Level Contributor
99 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago

What a gem of an historic hotel! The rooms are almost all renovated now, and they are very nice-certainly five star caliber now. The restaurants are all quite good. The bar is very cool and a lot of fun. But beyond all of that, the staff here is as good and as nice as anywhere I've been in the USA.... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and high recommendation to others. We are so glad that you enjoyed our new guest rooms and interacting with our staff. More 

Chantilly, Virginia
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel has everything: Excellent service, informative drivers, attentive concierge, and history to boot! Easily accessible in the heart of Richmond, within walking distance of many "must see" places. And - if you don't feel like walking, the drivers are always available to take you wherever you want to go within the city. Rooms are spacious, beautifully appointed, and comfortable.... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your terrific review! More 

Richmond, Virginia, USA
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A step back in time to the grandeur and class of an earlier time. The Jefferson has done a terrific job preserving its vintage feel with seamlessly integrated modern amenities. The rooms are good size, very clean and have top notch linens and toiletries. Not a cheap place, but absolutely worth every penny. The staff is very well trained, helpful,... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for choosing The Jefferson for your romantic "staycation" and for all your kind remarks. We're delighted that you enjoyed it and hope that you'll visit again soon - even if just for dinner, brunch or afternoon tea. More 

Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Enjoyed The Jefferson Hotel years ago and this visit stacks up, another wonderful experience. Spacious room, comfy bed, exquisite toiletries ensure a relaxing stay. Service from all staff is top flight! Yes, it's pricey, and this hotel demonstrates you get what you pay for...

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and return visit! We hope that you will visit again soon. More 

Richmond, Virginia
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have been fortunate enough to come to the Jefferson on several occasions for work functions and have had several out of town friends stay overnight here. This hotel is GRAND in the sense of 1940's alligators in the fountains grand. Ornate fixtures, excellent bars and restaurants-customer service 5 star for sure. The classic rooms are nice but dated, the renovated... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review! More 

Eugene, Oregon, United States
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights and had a awesome room on the 6th floor facing downtown Richmond. We had room service and used the concierge daily as well as there free transportation around town. All was exceptional. We also had breakfast every morning in there restaurant and it was outstanding. Be forewarned that the have renovated half the hotel... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and for choosing The Jefferson for your stay in Richmond! More 

bethel park pa.
Level Contributor
108 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Splurged - 50 Anniversary! Entered into a sitting area - hallway with a dressing room - then the bath - then the bedroom at the end. Very spacious & luxurious. Only problem was the sitting area was cold while the bedroom was hot. Didn't complain. The Jefferson was our 1st night on a re-do of our Honeymoon, although as I... More 

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JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

We love your idea of a honeymoon "re-do" and honored that you choose The Jefferson to be a part of your wedding day 50 years ago and to have you return. Congratulations on your golden anniversary! More 

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