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Sleep Inn

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2321 Willis Rd., Richmond, VA 23237
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Sleep Inn
Best prices for: 1 room 1 guest
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Ranked #60 of 82 Hotels in Richmond
A recent review
3 of 5 stars Reviewed November 26, 2014
WesternNYTravelFrog Dunkirk, New York
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33 reviews from our community

Traveler rating
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    8
    8
    2
    7
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11
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7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Upon check in we were greeted with notes taped all over the entry doors stating there were no more rooms avaiable only reservations written in what looked to be crayon. We checked in and heard almost every guest that was awake as we walked down the hall to our room. It was after midnight when we checked in. Opened our... More 

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Dunkirk, New York
Top Contributor
131 reviews 131 reviews
29 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed November 26, 2014

We stay at many Sleep Inn properties and while our stay here was OK, there was not a lot to rave about. There were newer appointments in the room, buttThe property seems a tad worn and in want of some further updating. I was disappointed in the condition of the towels that were skimpy and had frayed edges. There was... More 

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 25, 2014

I have stayed at many Sleep Inns. Some are very nice, with rooms as nice as most Hampton Inns. But, my stay at this hotel was very unpleasant. I tried hard to speak with the General Manager, who seems to be absent. I have called and left multiple messages for the General Manager to call me, to no avail. I... More 

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Cluj-Napoca, Romania
Top Contributor
62 reviews 62 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 17, 2014

I judge most hotels on 3 things, cleanliness, sleep comfort and front desk staff. This property was very clean, the king bed was divine...the check in clerk could use some instruction as I interrupted her TV program so she was distracted...yet very efficient. :) The breakfast was USA motel generic but I expected that. The coffee was delicious. I would... More 

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Pennsylvania
Top Contributor
154 reviews 154 reviews
52 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed May 25, 2014

Stayed here for 2 nights while on business in the area. the hotel was recently updated, new furnishings, lamps, etc. the outside was clean and the access to I-95 is excellent. i did not find the front desk staff to be rude i am glad to say. breakfast was good, standard continental with egg patties and sausage links and a... More 

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Atlanta, Georgia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 14, 2013

Everything was perfect, rooms are very nice and clean, breakfast had at least 12 items to choose from, pet friendly and the pet charge is very reasonable. The front desk was a little grumpy but besides that we really enjoyed our stay. Well worth the price.

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Richmond, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 6, 2013

This is a lovely hotel! The staff were all very friendly and helpful. The breakfast was fantastic, and was always kept freshly supplied. The room temperature was easy to adjust to our liking. But, the best? The best was the most comfortable bed I have ever slept on! We will definitely stay here again when we return to visit friends... More 

Was this review helpful? Yes 3
Coconut Creek, Florida
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 27, 2013

This hotel was very disappointing. Unfriendly (I mean UNfriendly) front desk staff, room was not clean, bed was ok, towels were very thin, faucet dripped. Carpet in hallways frayed and worn. Grounds unkempt and alot of trash. So disappointed after the reviews I read and the awesome stay the night before at a LaQuinta in Jacksonville. We needed a pet... More 

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Raleigh, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2013

I use Sleep Inn on numerous occasions when I am in Richmond and I must say they are the most accommodating and friendly people I have met. Check-in is easy and quick and so is Check-out. I would recommend this hotel. It is a good value for the money.

Was this review helpful? Yes 1
Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 29, 2013

I stayed at this Sleep Inn for two nights while attending the races at Richmond Intnl Raceway. I had a good stay. The staff was helpful. For the money, this was a good stay. The only thing that I would say is that the TV stations were few, and the History Channel was on both History, and CMT, and you... More 

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