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Knights Inn Glen Allen, VA

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9002 Brook Rd., US 1 & Brook Rd, Richmond, VA 23060
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Knights Inn Glen Allen, VA
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Knights Inn Glen Allen, VA
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45 Reviews from our TripAdvisor Community

Traveler rating
    4
    12
    15
    8
    6
See reviews for
19
10
3
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Birmingham, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Checked in on 5/9/15 after a 10 hour drive. Getting ready for bed and pulled back covers of king size bed and sheets were dirty. Very dirty. Called front desk and talked to Adam. Told him how filthy the sheets were. He said he would call the manager and call me back. I waited 15 minutes with no call. Called... More 

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Aaron J, General Manager at Knights Inn Glen Allen, VA, responded to this review

As with all guests staying at Knights Inn, we hope that you had a wonderful stay. on the first day of your stay, there was an issue that came about and handled poorly. I take responsibility for that and also offer my sincere apologies again. You and your brother have been staying with us off and on for quite a... More 

King William, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 27, 2015

After a bad experience at a neighboring hotel...I wasn't shore what to expect from Knights Inn...So I asked to see a room first....pleasantly surprised it had all the amenities of the neighboring hotels...except towels...which they have no problem of supplying more of if needed...the rooms were clean and free of any foreign smells...fridge and microwave newer televisions wifi and ect...... More 

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Baltimore, Maryland
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 23, 2015

Was at this Knights Inn for one night, a Saturday in March. Drove the three hours to Richmond to attend a relative's wedding. Did not want to leave the reception and drive the three hours back to Baltimore. Made reservations based on a rock bottom price that gave us the room for less than $50.00 total for the night. Front... More 

Was this review helpful? Yes 2
New Hyde Park, New York
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 21, 2015

Starting at 8pm heard talking all night long along with the door opening & closing & multiple sex acts at least 4 times. I hardly got any sleep. The nonsmoking room we had also had a cigarette smell in the blanket which was right on top of me all night. Complaints to management fell on deaf ears. We had booked... More 

Was this review helpful? Yes 1
Aaron J, General Manager at Knights Inn Glen Allen, VA, responded to this review

Again i am sorry that you did not enjoy your stay with us, but to write a review with unconfirmed facts about our hotel is truly irresponsible. Let me first of all say that i run a very clean and crime free motel in a very nice area of Glen allen, Va. There are no reported calls from you as... More 

Waterloo, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 28, 2015

Wow this place was awesome .A very nice remodeled room with a awesome flat Samsung TV. Super clean and really modern . Its surrounded by lots of stores and restaurants too. The only bad part was the breakfast .They had only coffee and bread and some cheap honey buns. I just grabbed some honey buns and ate somewhere else. If... More 

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Aaron J, General Manager at Knights Inn Glen Allen, VA, responded to this review

I am happy that you enjoyed your stay here at the Knights Inn/Glen Allen! We have worked hard to remodel and give customers a comfortable, clean and economical stay when visiting the area. I do apologize for the basic breakfast, but we are currently trying to revamp that aspect of the hotel to offer more items on our breakfast bar.... More 

Richmond, Virginia
2 reviews
5 of 5 stars Reviewed November 6, 2014

I stayed here for about 4 weeks as I finished up a temp job. The place was very clean, the bed was very comfortable, and had a great price! I will admit the breakfast isn't anything to write home about, but at the price I was paying I wouldn't even expect to have breakfast included. Definitely recommend to anyone!

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Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 9, 2014

After a long day's motorcycle ride we needed a place to rest our head and bathe. The room was clean and had the basics- a bathroom, microwave, fridge, and cozy beds and pillows. The continental breakfast was simply coffee, toast and wrapped snacks, but for the price of the hotel what does one expect. Paid $49 after taxes. Came late,... More 

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Toledo
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 17, 2014

Attended NASCAR race. Orange water in the shower, dead cockroaches by vending machine, electrical outlets not working, wet carpet that didn't dry in our 4 days there, room smelled of smoke, mildew and paint, continental breakfast consisted of only toast, coffee & juice. Mentioned unhappiness to front desk staff and was told owner would contact me and I'm still waiting.... More 

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Was this review helpful? Yes 3
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